Chau Long Sapa Hotel
Chau Long Sapa Hotel
024 Dong Loi Street,Sapa Town,Lao Cai Province,S.R. Vietnam
Star Ratings : 
Location : Central Rooms : 99
Location : Central Rooms : 99
Chau Long Hotel is nestled in the heart of Sapa and features rooms with breathtaking views offering a comprehensive range of facilities and services that makes this a good choice when visiting Sapa.
from US$36
per night
TAX & SERVICE INCLUSIVE
per night
TAX & SERVICE INCLUSIVE
Based on 72 HotelTravel.com Guest reviews
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
80%
Customer Satisfaction
Rated #1 for all Sapa hotels
We had a Deluxe Room in the New Wing.
The view on the mountains here is fantastic.
The hotel is located next to Sapa's main street with restautants and shops only a few footsteps away.
Breakfast buffet is excellent, staff is very friendly and helpful, free luggage storage available and they arrange transport to Lao Cai for a good price....
Paul Beerts, Dutch
Arrival Date
Departure Date
Rooms
Adults
Children
Room 1 :
Room 2 :
Room 3 :
Room 4 :
If your arrival date is within 24 hours you must submit your booking request via the Live Agent.
Departure Date must be greater than arrival date.
February has only 28 days for [year].
February has only 29 days.
Please contact a Live Agent if you require more than 30 nights.
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Hotel Rates are per room, per night
Triple/Quad occupancy may include an extra bed for some room types.
Our Editor's Hotel Suggestions
Chau Long Sapa Hotel Reviews
ISABEL ARROYO,Spanish
Arrival Date: Aug. 16, 2009
Room type: Superior (New wing)
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
80%
Satisfaction
Good, The hotel was ok. The only problem is that they make you pay 2 dollars if you want to have a shower after you checked out.
THEN SIEW FUI,Malaysian
Arrival Date: Apr. 10, 2008
Room type: Superior (Old wing)
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
74%
Satisfaction
Roughly it is located at a strategic place, friendly staff and good service. But there might be a thing to take note that if you are staying in old wing rooms, please close your window which face to mountain as I experienced insects flying into my room. The insects seems like cockroach (I'm not sure as the size is smaller) and lot of 'big' mosquito too. However, they provide good service where the room service boy is very nice and helpful. He went to find aerosol to us and help us to kill of the insects, at last left the aerosol to us for just in case. Afterthat he asked someone to change our towel as the towel without our request (as the aerosol may stay on our towel).
A HotelTravel.com Member,British
Arrival Date: Feb. 27, 2008
Room type: Superior (Old wing)
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
99%
Satisfaction
Everything was most satisfactory and the staff very welcoming.
Allan Grant,Australian
Arrival Date: Aug. 14, 2007
Room type: Deluxe (New wing)
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
58%
Satisfaction
This Hotel is good value for money and is well located but it lacks focus re customer service. From the very start of our stay the staff lapsed in that regard. We arrived early morning and we expected rooms to not be available. That was fine. After an all night train trip we were tired but prepared for that. When reception advised us to go into Breakfast we were delighted with the customer service. We were then harassed by staff members demanding we pay. We had always expected to pay but we did not expect that harassment given we were directed to go into the Breakfast roomby Reception. We expected a pleasant exchange re how we would like to charge what we had for breakfast, not to be chased around the room as we tried to get coffee. As it was I became so upset I couldn't eat. So was charged $6US for Coffee. This was not good enough. Other guests advised us it happened to them also.. When we got into the room we were greeted by a list of contents that we had to account for those contents or pay. This list of contents included curtains and other fittings. Good Customer service does not require your guests to check off every item in the room for fear of having tp pay a penalty if a curtain or other fitting is missing. This is bizarre. This Hotel misses the boat when it comes to customer service. There were quite a few other failures iincluding the completion of forms in triplicate to borrow an umbrella. What a pity for such a lovely place. Customer Service is an art and "the
Paul Beerts,Dutch
Arrival Date: Jul. 28, 2007
Room type: Deluxe (New wing)
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
93%
Satisfaction
We had a Deluxe Room in the New Wing.
The view on the mountains here is fantastic.
The hotel is located next to Sapa's main street with restautants and shops only a few footsteps away.
Breakfast buffet is excellent, staff is very friendly and helpful, free luggage storage available and they arrange transport to Lao Cai for a good price.
Jan Nicholaas Le Roux,South African
Arrival Date: Aug. 19, 2006
Room type: Superior (New wing)
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
87%
Satisfaction
Great staff and front desk, Nice location. Sauna needs fixing and breakfast options limited.
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