Margaret Goodwin, Australia
"We'd booked a Deluxe room, old wing, which was not quite ready when we checked in, but we were given an arrival drink & by the time we'd finished this, check in had been handled smoothly & the room was ready. The room, on pool level, in the old wing, was entered from the pool area, via a large sitting room with settee, lounge chairs, writing desk & chair & a large book cabinet. Furniture here & in the room was in keeping with the French colonial era. The room itself had a small balcony overlooking the side street, but we had no noise from here or the pool area. The bed was one of the most comfortable we had slept in during our tour of Vietnam & Laos. Loved the embroidered sheet discovered at turn down service which included chocolates & a scroll with a Vietnamese wise saying! Room amenities were plentiful, & included 2 of each towelling & 'silk' bathrobes. A secondary individual airconditioner was available in case the hotel's main air conditioner was not sufficient, but we did not need to use it. The bathroom had 2 showers - one over the bath plus a separate shower cubicle - with excellent supplies of hot water & great shower heads. This room, with its annex certainly had a touch of class.
The rooftop Bellevue bar/restaurant was an excellent spot to enjoy the complimentary cocktail & the splendid view of the river at dusk. Breakfast in Chez Nous restaurant included western & eastern dishes & had a wide variety of choices. We could not think of anything that was missing. "
Bryan Lagimoniere, United States
"For my first time back to Vietnam since 1970 and my first time in Saigon the hotel staff did an amazing job in every aspect of our stay. They were frendly, helpful and more than willing to go the extra mile to make sure we had everything we need. On my next trip back I plan on staying at the Grand Hotel again."