Sofitel Plaza Hanoi 
Sofitel Plaza Hanoi 
1 Thanh Nien Road, Ba Dinh District, Hanoi, Vietnam 
Star Ratings :   Location : Lake side   Rooms :  317
Sofitel Plaza (formerly the Meritus Westlake Hotel), Hanoi offers international standard facilities including the first glazed retractable roof covered swimming pool in South East Asia. The 20 storey zig-zag facade and stepped architecture is a statement of beauty and harmony with all rooms enjoying panoramic views of the surrounding lakes and river. 
from US$181
per night
TAX & SERVICE INCLUSIVE
 
Based on 194 HotelTravel.com Guest reviews  
Standard of Room 
Hotel Facilities 
Food & Beverage 
Service 
Location 
Value For Money 
82% 
Customer Satisfaction 
Rated #12 for all Hanoi hotels 
 
We were extremely disappointed to learn upon our arrival that the pool was closed for maintenance during our entire stay. One of the reasons we selected to stay at this property was because of the pool. It would have been nice to have been informed of this PRIOR to our arrival. On another note, we had problems with a taxi driver who overcharged us and when we arrived at the hotel the security people were more than efficient in taking care of this problem. We were very impressed with the quality of customer service at the property. ...
 
A HotelTravel.com Member, United States
Arrival Date 
Departure Date 
Rooms 
 
Adults 
Children 
Room 1 :
 
Sofitel Plaza Hanoi-Facilities & Services
Banqueting 
Conference room(s) 
Massage 
Swimming Pool (Indoor) 
Hotel Services
Tour desk
Smoke detectors
Dry Cleaning
Safety deposit box
Travel agent
Multilingual staff
Currency exchange
Concierge
Bell captain / Porters
Lobby
24 hour security
Babysitting
Business Facilities
Conference room(s)
Meeting facilities
Meeting Room
Recreational Facilities
Shopping arcade
Fitness centre
Massage
Jacuzzi
Sauna
Beauty salon
Swimming Pool (Indoor)
Swimming pool (outdoor)
Sofitel Plaza Hanoi-Rooms & Accommodation
Room
Room
Room
All rooms
Air Conditioning
Bathroom with bathtub and separate shower
Bathroom with Telephone
Cable/Satellite Television
Coffee / Tea Making Facilities
Hair Dryer
High speed Internet access
IDD Telephone
In-room safe
Key Card System
Microwave
Mini Bar
Refrigerator
Smoke Detectors
Sprinklers
Turndown service
Sofitel Plaza Hanoi - Dining & Entertainment
Brasserie Westlake
Bar
Bar
The Sofitel Plaza Hanoi offers the following dining options:
Brasserie Westlake
Ming Palace Chinese Restaurant
Pool Garden Cafe
Song Hong Bar
Summit Lounge
Wave Bar & Club
Sofitel Plaza, Hanoi is located in the scenic West Lake district of Hanoi, overlooking the beautiful West Lake (Ho Tay), Truc Bach Lake and Red River (Song Hong).
Sofitel Plaza Hanoi- Location & Map
 
 
Legend 
 
Selected Hotel 
Other Hotel (In Same Area) 
 
Sofitel Plaza Hanoi Reviews
 
 
A HotelTravel.com Member,Indian
Arrival Date: Mar. 29, 2007 
Room type: Premium room 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
76%
Satisfaction
 
Good sized rooms with good view of the lake.Smiling polite well mannered staff.Not far from Old quarter and other historic attractions.Not luxurious but ideal family hotel.
Jennifer Dayrit,Philippine
Arrival Date: Nov. 9, 2006 
Room type: Standard 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
85%
Satisfaction
 
Clean. Color scheme was nice, big picture window was great. Nice view. Staff friendly and helpful. A bit far from shopping area. Its convenient fo business travellers.
A HotelTravel.com Member,American
Arrival Date: Oct. 20, 2006 
Room type: Executive floor room 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
95%
Satisfaction
 
We were extremely disappointed to learn upon our arrival that the pool was closed for maintenance during our entire stay. One of the reasons we selected to stay at this property was because of the pool. It would have been nice to have been informed of this PRIOR to our arrival. On another note, we had problems with a taxi driver who overcharged us and when we arrived at the hotel the security people were more than efficient in taking care of this problem. We were very impressed with the quality of customer service at the property.
John Koegel,British
Arrival Date: Jan. 6, 2006 
Room type: Premium room 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
92%
Satisfaction
 
A house wine was listed as a Merlot and a Grenache was served. The change was not made on the wine list and staff were unaware. The tour text should provide more information.
Yap Beng Choon,Malaysian
Arrival Date: Oct. 9, 2005 
Room type: Superior 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
81%
Satisfaction
 
The hotel staff are very friendly. The surrounding areas don't look too safe, and the noise and traffic are the downside.
Yap Beng Choon,Malaysian
Arrival Date: Oct. 7, 2005 
Room type: Superior 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
87%
Satisfaction
 
Very friendly hotel staff and the room is quite clean and tidy. The areas surrounding the hotel don't look too secure, and the traffic and the noise can be described as "horrific".
Nirmal Pincha,American
Arrival Date: Jun. 22, 2005 
Room type: Deluxe 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
81%
Satisfaction
 
Have already stayed in this hotel 6-7 times since 1999, biggest advantage is its all weather swimming pool and health club facilities, gym etc., further, lake view from the room is realy nice, nice way to work during evening from the working table in the room with such view. Staff friendly, chef friendlier, since I am vegeterian, they always eagerly prepared veg dish of my liking. Overall healthy and good experience.
John Ainsworth,Australian
Arrival Date: Mar. 28, 2005 
Room type: Deluxe 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
96%
Satisfaction
 
The staff of this hotel are excellent. From the minute you step out of the taxi you are taken care of. Front desk staff do their best to accomodate your requests. Domestic staff are friendly and respect your privacy. Wish I could have stayed longer, and looking forward to my next stay at Sofitel Plaza Hanoi.
A HotelTravel.com Member,German
Arrival Date: Mar. 15, 2008 
Room type: Plaza room 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
76%
Satisfaction
 
A HotelTravel.com Member,American
Arrival Date: Feb. 10, 2008 
Room type: Plaza room 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
70%
Satisfaction
 
long gen jin,Chinese
Arrival Date: Oct. 7, 2007 
Room type: Club floor room 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
82%
Satisfaction
 
A HotelTravel.com Member,Japanese
Arrival Date: Aug. 21, 2007 
Room type: Premium room 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
88%
Satisfaction
 
A HotelTravel.com Member,Japanese
Arrival Date: Aug. 21, 2007 
Room type: Premium room 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
88%
Satisfaction
 
A HotelTravel.com Member,American
Arrival Date: Jul. 13, 2007 
Room type: Deluxe 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
73%
Satisfaction
 
KURIBARA NAOJI,Japanese
Arrival Date: Sep. 4, 2006 
Room type: Premium room 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
79%
Satisfaction
 
KURIBARA NAOJI,Japanese
Arrival Date: Sep. 4, 2006 
Room type: Premium room 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
79%
Satisfaction
 
A HotelTravel.com Member,French
Arrival Date: Sep. 2, 2006 
Room type: Executive floor room 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
86%
Satisfaction
 
Erick Contreras,American
Arrival Date: May 29, 2006 
Room type: Deluxe 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
87%
Satisfaction
 
Nan Guihua ,Chinese
Arrival Date: Aug. 21, 2005 
Room type: Deluxe 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
66%
Satisfaction
 
Nan Guihua ,Chinese
Arrival Date: Aug. 21, 2005 
Room type: Deluxe 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
66%
Satisfaction
 
Nirmal Pincha,American
Arrival Date: Jun. 22, 2005 
Room type: Deluxe 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
81%
Satisfaction
 
Stéphane JAYET,French
Arrival Date: Apr. 22, 2005 
Room type: Superior 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
89%
Satisfaction
 
John Ainsworth,Australian
Arrival Date: Mar. 28, 2005 
Room type: Deluxe 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
96%
Satisfaction
 
Hans Bodilsen,Danish
Arrival Date: Apr. 29, 2004 
Room type: Standard floor/Superior room 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
71%
Satisfaction
 
Hans Bodilsen,Danish
Arrival Date: Apr. 29, 2004 
Room type: Standard floor/Superior room 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
71%
Satisfaction
 

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 Sofitel Plaza Hanoi
 Lake side
 Good sized rooms with good view of the lake.Smiling polite well mannered staff.Not far from Old quarter and other historic attractions.Not luxurious but ideal family hotel. ...
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