Sofitel Plaza Hanoi 
Sofitel Plaza Hanoi 
1 Thanh Nien Road, Ba Dinh District, Hanoi, Vietnam 
Star Ratings :   Location : Lake side   Rooms :  317
Sofitel Plaza (formerly the Meritus Westlake Hotel), Hanoi offers international standard facilities including the first glazed retractable roof covered swimming pool in South East Asia. The 20 storey zig-zag facade and stepped architecture is a statement of beauty and harmony with all rooms enjoying panoramic views of the surrounding lakes and river. 
from US$178
per night
TAX & SERVICE INCLUSIVE
 
Based on 194 HotelTravel.com Guest reviews  
Standard of Room 
Hotel Facilities 
Food & Beverage 
Service 
Location 
Value For Money 
85% 
Customer Satisfaction 
Rated #6 for all Hanoi hotels 
 
The staff of this hotel are excellent. From the minute you step out of the taxi you are taken care of. Front desk staff do their best to accomodate your requests. Domestic staff are friendly and respect your privacy. Wish I could have stayed longer, and looking forward to my next stay at Sofitel Plaza Hanoi....
 
John Ainsworth, Australian
Arrival Date 
Departure Date 
Rooms 
 
Adults 
Children 
Room 1 :
 
Sofitel Plaza Hanoi Reviews
 
 
A HotelTravel.com Member,Indian
Arrival Date: Mar. 29, 2007 
Room type: Premium room 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
76%
Satisfaction
 
Good sized rooms with good view of the lake.Smiling polite well mannered staff.Not far from Old quarter and other historic attractions.Not luxurious but ideal family hotel.
Jennifer Dayrit,Philippine
Arrival Date: Nov. 9, 2006 
Room type: Premium room 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
85%
Satisfaction
 
Clean. Color scheme was nice, big picture window was great. Nice view. Staff friendly and helpful. A bit far from shopping area. Its convenient fo business travellers.
A HotelTravel.com Member,American
Arrival Date: Oct. 20, 2006 
Room type: Executive floor room 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
95%
Satisfaction
 
We were extremely disappointed to learn upon our arrival that the pool was closed for maintenance during our entire stay. One of the reasons we selected to stay at this property was because of the pool. It would have been nice to have been informed of this PRIOR to our arrival. On another note, we had problems with a taxi driver who overcharged us and when we arrived at the hotel the security people were more than efficient in taking care of this problem. We were very impressed with the quality of customer service at the property.
John Koegel,British
Arrival Date: Jan. 6, 2006 
Room type: Premium room 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
92%
Satisfaction
 
A house wine was listed as a Merlot and a Grenache was served. The change was not made on the wine list and staff were unaware. The tour text should provide more information.
Yap Beng Choon,Malaysian
Arrival Date: Oct. 9, 2005 
Room type: Superior 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
81%
Satisfaction
 
The hotel staff are very friendly. The surrounding areas don't look too safe, and the noise and traffic are the downside.
Yap Beng Choon,Malaysian
Arrival Date: Oct. 7, 2005 
Room type: Superior 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
87%
Satisfaction
 
Very friendly hotel staff and the room is quite clean and tidy. The areas surrounding the hotel don't look too secure, and the traffic and the noise can be described as "horrific".
Nirmal Pincha,American
Arrival Date: Jun. 22, 2005 
Room type: Deluxe 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
81%
Satisfaction
 
Have already stayed in this hotel 6-7 times since 1999, biggest advantage is its all weather swimming pool and health club facilities, gym etc., further, lake view from the room is realy nice, nice way to work during evening from the working table in the room with such view. Staff friendly, chef friendlier, since I am vegeterian, they always eagerly prepared veg dish of my liking. Overall healthy and good experience.
John Ainsworth,Australian
Arrival Date: Mar. 28, 2005 
Room type: Deluxe 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
96%
Satisfaction
 
The staff of this hotel are excellent. From the minute you step out of the taxi you are taken care of. Front desk staff do their best to accomodate your requests. Domestic staff are friendly and respect your privacy. Wish I could have stayed longer, and looking forward to my next stay at Sofitel Plaza Hanoi.

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from US$178
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 Sofitel Plaza Hanoi
 Lake side
 Good sized rooms with good view of the lake.Smiling polite well mannered staff.Not far from Old quarter and other historic attractions.Not luxurious but ideal family hotel. ...
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