Hong Ngoc I
Hong Ngoc I
34 Hang Manh St., Hoan Kiem Dist., Hanoi

Star Ratings :
Location : Old Quarter Rooms : 45
Location : Old Quarter Rooms : 45
The Hong Ngoc I is a cosy, family-run hotel in Hanoi. All rooms are comfortable and managed by warm and friendly staff. The property is well situated for explorers of the Vietnamese capital’s Old Quarter, and its network of narrow winding lanes, its wealth restaurants, and smiling locals.
from US$48
per night
TAX & SERVICE INCLUSIVE
per night
TAX & SERVICE INCLUSIVE

Based on 220 HotelTravel.com Guest reviews
Standard of Room

Hotel Facilities

Food & Beverage

Service

Location

Value For Money

81%
Customer Satisfaction
Rated #11 for all Hanoi hotels
Very friendly staff. Room exellent, and hotel situated close to shopping and sights. Would definately recommend this hotel to friends planning on visiting Hanoi....
Gregory Lyons, British
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Hotel Rates are per room, per night

Triple/Quad occupancy may include an extra bed for some room types.

Our Editor's Hotel Suggestions
Hong Ngoc I Reviews
CHING-LI, JACQUELINE TAN,Singapore
Arrival Date: Sep. 19, 2009
Room type: Standard
Standard of Room

Hotel Facilities

Food & Beverage

Service

Location

Value For Money

48%
Satisfaction
More expensive than Viet Hotel but worse in terms of staff's attitude and room standards. Our room stank period. The bed linens and pillows stank so bad we didn't use them. Later we figured out why. The windows were not opened and we tried to open them. The view outside room 302 was terrible. It faced another wall and in the space in between there was a plant and pipe. Awful! The TV was old-fashioned and small. When we came back from our day tour on the second day we could not switch on the air con with the controller in the room. Tried to call reception but pressing zero could not get us connected. Looked around for a number to call but there was none. Had to take the lift down. Reception told us to go back to the room - turns out the hotel actually can shut down the aircon when you are not there and it is in a way centrally controlled. Checking out, they claimed that we had took 2 bottles of mineral water from the minibar. I said that in the welcome note or rather room rate note, we were entitled to 2 bottles of complimentary water. They said that we had not booked at the rack rates but booked thru this website so we were not entitled to the complimentary water. This was unfair as I had asked the previous night at the reception about complimentary water and they told us it was in the mini bar - no mention about us not being entitled to the water cos we did not book at the USD 59 rack rate and through the website. Despite our explanation abt their staff's representation to us, they made us pay for the bottles of water. For the day tours, if you book through the hotel, be prepared to have to pay more. Just cross the street, walk a few steps and book at Sinh Cafe for a similar day tour. At least, check out Sinh Cafe's prices before committing to this hotel's. I will never stay in this hotel again. The location isn't great either right in the middle of the old quarters and we got lost in the night. When we checked into Maison D'Hanoi, the contrast was so appalling we swore we would never go near Hong Ngoc1 again. Definitely a one or two star hotel not worth the money.
A HotelTravel.com Member,American
Arrival Date: Jun. 14, 2008
Room type: Standard
Standard of Room

Hotel Facilities

Food & Beverage

Service

Location

Value For Money

90%
Satisfaction
Wonderful location, near all the shopping and attractions. Breakfast was very good and provided lots to choose from. its a smaller hotel, but had everything we needed and was well maintained. We received a fruit plate everyday and the rooms were well sized (slightly of the small size, but it was really alright). Would definitely stay here agian!
Menno Geert Frankfort,Dutch
Arrival Date: Apr. 20, 2008
Room type: Deluxe
Standard of Room

Hotel Facilities

Food & Beverage

Service

Location

Value For Money

75%
Satisfaction
Location is superb. Room had no window, but was spacious.Flight confirmation was not handled well, so we missed our flight next day because of wrong time.
Gregory Lyons,British
Arrival Date: Oct. 18, 2007
Room type: Deluxe
Standard of Room

Hotel Facilities

Food & Beverage

Service

Location

Value For Money

96%
Satisfaction
Very friendly staff. Room exellent, and hotel situated close to shopping and sights. Would definately recommend this hotel to friends planning on visiting Hanoi.
Ng Kok Chong,Singapore
Arrival Date: Aug. 26, 2007
Room type: Standard
Standard of Room

Hotel Facilities

Food & Beverage

Service

Location

Value For Money

73%
Satisfaction
Room price slightly higher than those hotel located just few lanes across. I will come back if the room rate is better than the present.
Neil Scott ,Australian
Arrival Date: May 28, 2007
Room type: Deluxe
Standard of Room

Hotel Facilities

Food & Beverage

Service

Location

Value For Money

84%
Satisfaction
We found this to be a good hotel right in the middle of the busy part of town.The rooms were of a good size,well furnished and well appointed-beds were hard,but this seems the asian way.The staff were extremely helpful with everything and the breakfast was of a good size and plenty of choice.One word of warning-we stayed on the side of the hotel with no elevator-on the fifth floor.it will certainly get you fit!
TET FAH CHONG,Malaysian
Arrival Date: May 6, 2007
Room type: Standard
Standard of Room

Hotel Facilities

Food & Beverage

Service

Location

Value For Money

89%
Satisfaction
Room is spacious and clean, staff is helpful and professional. Location is perfect. Value for money
Larry Ayoub,Australian
Arrival Date: Nov. 5, 2006
Room type: Deluxe
Standard of Room

Hotel Facilities

Food & Beverage

Service

Location

Value For Money

83%
Satisfaction
Dissappointed at being moved to another hotel for 1st night as hotel over booked. This disrupted our holiday and though told it was equivalent it was obviously a much inferior room. I did notice this happening to other travellers on a daily basis. Do not feel honesty prevailed. When finally in room as requested, found it roomy and tastefully decorated.
Rolf Soderlund,Swedish
Arrival Date: Mar. 2, 2005
Room type: Standard
Standard of Room

Hotel Facilities

Food & Beverage

Service

Location

Value For Money

93%
Satisfaction
A friendly atmosphere with a helpful staff


















































