Banks: 09.00 to15.00, Monday to Friday
Post Offices: 08.00 to 17.00, Monday to Friday; 08.00 to 13.00, Saturday
Government Offices: 09.00 to 17.00, Monday to Friday
Business Centres: 09.00 to 17.00, daily
Shops: 10.00 to 18.00 daily; some closed on Sunday

The city of Portland is relatively safe with a low crime rate compared to other American cities. During the night, be extra vigilant when walking the streets particularly in the entertainment district of Burnside and also Chinatown, as thefts aremore commonplace here. Thefts from auto vehicles occur regularly; it is advisable not to leave any valuables in plain sight or better still keep them in a hotel safe.

110V, 60Hz, all plugs are two-pronged.

Before travelling to the United States it is not necessary to have any vaccinations although it is recommended that you be up to date with tetanus and hepatitis inoculations. The medical facilities in Portland are world-class with numerous hospitals, clinics and emergency services. Hospital costs in America are notoriously high, so it is advisable to take out travel insurance before leaving on holiday and keep the policy details on you at all times. For any prescription or over the counter medicines, there are pharmacies throughout Portland.

Providence Portland Medical Centre: +1 503 215 1111
Emergency services: 911

The national language in the United States is English, and in Portland English is what you will hear spoken the most. There are also many Americans who speak Spanish.

The United States uses the dollar (US), with $1.00 equal to 100 cents.

Etiquette in the United States is quite relaxed and casual in the majority of situations. Only in some exclusive clubs or restaurants would formal dress and perfect manners be required. Most Americans are friendly and easy to talk to but the subject of religion or politics is best avoided. With public smoking becoming more of an issue in recent years, it is best to be careful where you smoke; always check for caution signs.

In the United States, greetings are fairly casual with a handshake or by simply smiling and saying hello the most common. People’s dress can vary from casual to formal depending on the situation. It is not necessary to greet shopkeepers and restaurant staff but is greatly appreciated. Tipping 10-15 per cent minimum to all service people in the hospitality industry is almost mandatory with it considered extremely rude not to do so.

European Union nationals need to fill out a form requesting a visa at least 72 hours before they plan to travel to the US. You may need to show evidence of funds and an onward ticket. Canadians also require a passport to enter the US.

The city of Portland has a well-organised and helpful tourist information office located in Pioneer Courthouse Square. Information and brochures are available on all the local attractions, hotels and restaurants. Phone: +1 503 275 8355; www.travelportland.com.