Mercure Chiang Mai
Mercure Chiang Mai
183 Changpuak Rd, Sri Poom, Chiang Mai, Thailand
Star Ratings : 
Location : Chiang Mai City Rooms : 159
Location : Chiang Mai City Rooms : 159
Mercure Chiang Mai (Formerly Novotel Chiang Mai), is in the perfect location for business or pleasure. At the Mercure Chiang Mai (Formerly Novotel), everything that an international hotel can offer is available and is served with the gracious friendliness and hospitality that so epitomises Thai people.
from US$43
per night
TAX & SERVICE INCLUSIVE
per night
TAX & SERVICE INCLUSIVE
Based on 760 HotelTravel.com Guest reviews
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
81%
Customer Satisfaction
Rated #45 for all Chiang Mai hotels
It was a pleasure to stay at this hotel because of the very friendly service, the cozy+clean nicely and fresh renovated rooms and the daily fantastic breakfast-buffet(my compliments to the chef!). I will definitely come back and enjoy my stay again. ...
Regula elisabeth Huber benz, Swiss
Arrival Date
Departure Date
Rooms
Adults
Children
Room 1 :
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Room 4 :
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February has only 28 days for [year].
February has only 29 days.
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Hotel Rates are per room, per night
Triple/Quad occupancy may include an extra bed for some room types.
Our Editor's Hotel Suggestions
Shen Mu,Chinese
Arrival Date: Mar. 11, 2007
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
83%
Satisfaction
The room is big. The bed is huge. Nothing much around the hotel. But you can take a tuk tuk at 50Bht to anywhere in the city about 10-15 minutes.
Laurie Hill,Canadian
Arrival Date: Feb. 19, 2007
Room type: Deluxe
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
96%
Satisfaction
Hotel facilities and services were excellent, great value for money. Breakfasts were very good, pool was great, and staff were very helpful. Location was a bit out-of the way, about a 15 minute tuk-tuk ride or 45 minute walk from the main market and entertainment area. However, taxis and tuk-tuks are cheap, and we would definitely stay here again.
Hans - jürgen Kaiser,German
Arrival Date: Feb. 15, 2007
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
76%
Satisfaction
forget the Deluxe rooms, same size and furniture than superior, only some small perks like hairdryer, slippers exrtra, not worth the extra money...
location good if you have motorbike, for walking to far out of town
anyhow nice staff so all in all very recommendable
Carmen De Carlo,Canadian
Arrival Date: Jan. 10, 2007
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
91%
Satisfaction
The room was extremely large and clean with a comfortable king size bed. The third floor outdoor swimming pool facility was excellent not only for sunbathing but also a relaxing Thai massage. While I enjoyed the delicious buffet breakfast, I had difficulty understanding why this was proceeded by a buffet lunch offered daily rather than a buffet dinner which I believe would have been more appreciated by hotel guests who would not be hungry at noon hour. I also noticed that the outdoor patio was seldom used throughout the day even though the weather was condusive for this. I found the hotel staff to be very friendly and helpful in providing assistance with activities.
A HotelTravel.com Member,South African
Arrival Date: Jan. 7, 2007
Room type: Deluxe
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
63%
Satisfaction
This hotel is ready for a makeover and the breakfast can do with fixing (both from a service level and the quality of the meals -- and especially the coffee!). The carpets leading to the pool should have been replaced years ago.
KimSeong Gan,Malaysian
Arrival Date: Dec. 13, 2006
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
82%
Satisfaction
Thank you hotel trvel and all staff of Novotel chiang Mai to provide good service and hospitality during my hollidays in Chiang Mai. 100 % will stay in Novotel when visit Chiang Mai again.
A HotelTravel.com Member,Malaysian
Arrival Date: Nov. 9, 2006
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
61%
Satisfaction
From my observation foreigners are treated better than the local or asian. Are the forgeigners paying higher rate than the local or asian? The receptionist on duty need to be trained to be more courteous especially the female staff. They will let you stand there until they have finish doing their things.
Wei Joo Cheah,Malaysian
Arrival Date: Aug. 31, 2006
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
79%
Satisfaction
Overall, I personally found Novotel to be a cosy and a pleasant place to stay. The staff were exceptionally very friendly eg in terms of transportation (van) to and fro to the Night Market. However, having said that, if the van transportation can be provided ie even before 6.30pm, it would even be much better. There are two areas that can be upgraded ie the SPEED of the lift and to add in a BABY pool - that should be great! Overall, my family and I were very pleased and happy during our stay there.
Boo seong Kuah,Malaysian
Arrival Date: Jul. 25, 2006
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
81%
Satisfaction
On the whole it was a good stay and value for money. Breakfast average, should have more choice, maybe off peak choices are limited. My next trip to Chiang Mai will definately stay in Novotel and will recommend to friends. Should provide coffee/tea making facility in room.
A HotelTravel.com Member,American
Arrival Date: Jul. 20, 2006
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
100%
Satisfaction
I have stayed here a few times. They have an excellent breakfast buffet. They are conveniently located next to a supermarket.
Delores Canada,American
Arrival Date: Jan. 25, 2006
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
96%
Satisfaction
I was greeted promptly and with a smile. The food at both locations in the hotel was served hot and very tasty. My room was clean and the staff was very pleasant.
Mitsunori Naruse,Japanese
Arrival Date: Sep. 23, 2005
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
78%
Satisfaction
The staff was very friendly.
Regula elisabeth Huber benz,Swiss
Arrival Date: Aug. 14, 2005
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
99%
Satisfaction
It was a pleasure to stay at this hotel because of the very friendly service, the cozy+clean nicely and fresh renovated rooms and the daily fantastic breakfast-buffet(my compliments to the chef!). I will definitely come back and enjoy my stay again.
A HotelTravel.com Member,Swiss
Arrival Date: Aug. 14, 2005
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
76%
Satisfaction
Good location not far from old city and not subject to flooding. Modern, pleasant, clean and good buffet breakfast. Good value for money.
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