Bjorn from Norway stayed in a Deluxe for 4 days in November. 

Due to the flood, the hotel said they had problems with getting supplies.

A HotelTravel.com Member from Israel stayed in a Deluxe for 6 days. 

We were at the hotel for 5 nights. The service was fine. The room was spacious and clean DLX with the position of coffee. Varied breakfast. You should go for breakfast after 8 AM.

Goh from Singapore stayed in a Superior for 5 days. 

The location is good as it is convenient however, I would like to point out that the room seem to have lots of mosquito as myself and family especially my kid was been bitten. The housekeeping was abit on the slow side; supposing housekeeping usually around noon time however, they came at afternoon time like 4pm. We did highlight to the counter and they do explain that the busy and manpower nit suffient and they apologize by placing some fruits with sincerity. U sense their sincere and friendly. If next trip will be plan, I will still consider to stay in this hotel again. The morning breakfast was good but because we been stay there for about 6 days and the breakfast remain same with no changes. U would prefer if they could have alternate days change of variety of foods.

A HotelTravel.com Member from Singapore stayed in a Superior for 2 days. 

1. Can't fathom why guests need to pay for hot water to be delivered to the room - there should be kettle jugs in the room 2. THe racks in bathroom dropped when I tried to hang my towel over it. 3. Staff & food was generally ok.

A HotelTravel.com Member from Norway stayed in a Deluxe for 4 days. 

Good hotel, close to the real life and shopping of Bangkok.

A HotelTravel.com Member from France stayed in a Superior for 1 day. 

I stayed only one night here but that was enought! good size for the rooms but not pretty, i killed a cockroach when arriving in the room so i need to check my bed before sleeping... bathroom no good, staff not friendly, good taxi service. I can not recommend this hotel.

Yip from Singapore stayed in a Superior for 4 days. 

I stayed at this hotel for 4 nights. The worst thing that I could ever dream of was being bitten by bed bugs!!! The hotel was also infested with mosquitoes. I was bitten by mosquitoes at the hotel lounge and bitten by bed bugs while asleep in my room. The aircon was noisy and not strong enough. Several times, I woke up feeling hot in the middle of the night. There was also one incident when I came back to my hotel from the flea market at 2pm, my room was still not tidied up. My sis went to alert the housekeeper who was doing housekeeping at some other room. Guess what she saw... the housekeeper was busy messaging with her handphone while tidying up the room... I now know why my room was still not tidied up after 2pm... the bed bugs were a bad experience which kept me awake and itched all night.. No more bangkok palace for me!!..

Willem from Netherlands stayed in a Superior for 1 day. 

There was no warm water at the room, no information was given. Other guests made lot of noise during the night and nothing has been done. Poor service and quality.

Yu from China stayed in a Deluxe for 2 days. 

the hotel has long history,that is why its location is perfect and facilities are poor. Hard to find difference between the normal room and deluxe room. The service and quality of food is pretty good, but the surroundings and transportation is poor. It is much due to the traffic conditions in Bangkok. Some taxi drivers are always wandering around hotel, they never forget asking the incredible price to the guests in the hotel. In total, for short stay, here is ok because of so close to the city centre.

Yip from China stayed in a Superior for 4 days. 

It's at the heart of bangkok; we can go to shopping malls on foot. Taxi service is not enough; tour desk & business centre provides excellent assistance.

Syarif from Indonesia stayed in a Superior for 1 day. 

There are many travel agents around there and it's easy to get the food, just too far from the skytrain station.

Swee from Singapore stayed in a Superior for 3 days. 

Security officers in the the hotel are very friendly but some of the front desk personnel dont look friendly sometime.overall image was a nice and comfortable environment.good and efficient room service and the waiter was friendly .definitely will come back to this hoel but hope the attitude of the front desk could be corrected.

Lynette from Singapore stayed in a Deluxe for 2 days. 

The Deluxe room I was checked into was located on a low floor which the room next to it is under renovation. When I requested to change room, the hotel front desk showed displeasure. I had to carry my heavy luggage and perform the change of room by myself. Air condition is lousy and not powerful. Location is not near sky train. Alley is dark. In the changed room, the sheets in the room has spots on them. The towels are old and has dirt on them. Money (AUD200.00) was stolen from my wallet, in my handbag when I was out of the room. I had put a "Do Not Disturb" sign when I was out of the room, but apparently some came into the room and stole some money from my wallet. Hotel staff has yet to give me the results of their investigation on the lost of money.

Amit Pal from India stayed in a Superior for 3 days. 

Standasr were not as promised. Bathroom was not clean. Scratches on bathroom mirror. Washbasin knobs were not working properly. Will not visit Bangkok Palace Hotel Again.

A HotelTravel.com Member from Vietnam stayed in a Superior for 1 day. 

The hotel is gennerally good and I specially like it 'cause it is very close to one of my favorite Thai restaurants in Bangkok.

A HotelTravel.com Member from Israel stayed in a Superior for 1 day. 

one time that I stayed at the hotel I got a small room with out a window and that wasn't what I paid for . finally they changed it at 00:00 at night

Titima from Thailand stayed in a Superior for 12 days. 

In front of the hotel need to get rid of the dogs and the taxi drivers that hang around in the area. The furniture inside of the hotel need to be updated. The furniture in the room is too old. It should one star level not three stars

Venkat from India stayed in a Deluxe for 3 days. 

The name sounds very historic. Thats it. When it comes to room.arrangements or services, guests are not important to them. The bed, curtain, inroom services, etc are quite old. Every bit of the room stinks. I made a great mistake of booking this hotel. I asked for a queen size bed they said the room has one, i reached the room and found that there was a double cot, finally i asked them arrange and put together, they did not, finally i end up in doing it, this is just an sample. Must take your own blanket.

Sanjeev from India stayed in a Deluxe for 2 days. 

I was quite disappointed with the service right from checkin to check out. The staff tries to be friendly but all they are concerned was about the money & nothing else. When you book a deluxe room they give you a standard room & send a coffee making facility & say that the only difference between a Standard & a deluke room apart from the huge price difference.