Alameda Mazarredo, 77, Bilbao, Spain
Great hotel, very helpful staff. I was a bit worried at first booking through hoteltravel, but when I arrived at the hotel there was no problem with the reservation and the staff seemed to recognize my name when I checked in (probably because it's a small-ish boutique hotel and I was checking in late in the evening. All the small details are thought of - free umbrellas and bikes for guests, restaurant only serves breakfast, however there's a complimentary bar with coffee/snacks and 24 hour room service, helpful staff can provide maps/information on what to do in bilbao. Plus I got a great rate through hoteltravel - $50-$100 cheaper per-night than booking directly.
4/5 Standard of room
0/5 Quality of food
5/5 Value for Money