York Hotel Singapore
York Hotel Singapore
21 Mount Elizabeth Singapore
Star Ratings : 
Location : Orchard Road Rooms : 406
Location : Orchard Road Rooms : 406
Singapore’s York Hotel is centrally located, close to all amenities and a good choice for anyone visiting this dynamic city. The city-state's main shopping and entertainment belt of Orchard Road and Scotts Road is short walk away. The financial district is also nearby.
from US$136
per night
TAX & SERVICE INCLUSIVE
per night
TAX & SERVICE INCLUSIVE
Based on 563 HotelTravel.com Guest reviews
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
71%
Customer Satisfaction
Rated #74 for all Singapore hotels
We found this hotel to be a cut above the rest of comparable hotels in Singapore. The staff were excellent who were more than willing to help in anything needed. They were not able to give us what we booked so they willingly upgraded us to fulfil our booking. The location is perfect to access the shopping precinct of Orchard Road and still be far enough away to be quiet and restful. The internet access is excessively expensive for the rates that are readily available elsewhere though. We would recommend this place to anyone staying in Singapore....
Graeme Downs, Australian
Arrival Date
Departure Date
Rooms
Adults
Children
Room 1 :
Room 2 :
Room 3 :
Room 4 :
If your arrival date is within 24 hours you must submit your booking request via the Live Agent.
Departure Date must be greater than arrival date.
February has only 28 days for [year].
February has only 29 days.
Please contact a Live Agent if you require more than 30 nights.
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[START] - [END] of [TOTAL] review(s)
Hotel Rates are per room, per night
Triple/Quad occupancy may include an extra bed for some room types.
Our Editor's Hotel Suggestions
A HotelTravel.com Member,German
Arrival Date: Nov. 10, 2009
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
60%
Satisfaction
endlessly long check-in by inexperienced non-Chinese personnel; took more than one hour after check-in to have a phone line established for local calls; the fridge was locked, took another 15min to have it opened.
A HotelTravel.com Member,Thai
Arrival Date: Nov. 7, 2009
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
76%
Satisfaction
air condition cann't adjust...very cool
Ng Chai Hing,Malaysian
Arrival Date: Dec. 4, 2008
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
91%
Satisfaction
The hotel located at a very strategic place, extremely convenience for business and leisure. Excellent service and good facility provided at reasonable pricing. A 4 star hotel rating accorded.
A HotelTravel.com Member,American
Arrival Date: Jun. 14, 2008
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
73%
Satisfaction
I downgraded because 1) they don't have a business center and 2) room maids get in hallway about 730 AM and talk loudly up and down the hall. The doors are not very soundproof. A commend to the front desk on my 2nd day yielded no improvement. Overall, it's decent hotel..
A HotelTravel.com Member,Malaysian
Arrival Date: Mar. 8, 2008
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
58%
Satisfaction
Got a smoking room when i requested non-smoking. Room was ok did not smell of smoke but corridor smelt bad when i was walking to elevator. Elevator got stuck on my floor 2 days in a row. Customer service of hotel poor - they dont even have a conceirge to open the door for you lol..
Buffet breakfast food average-poor. Their hot food is not great - and local cuisine is very sparse (maybe 1 dish only).
Location is ok. About 10-15 minute walk to the MRT Orchard/Sommerset, uphill on the way home.
Value for money fairly cheap considering the inner city location - Hotels along Orchard Road will set you back $$$$. But the addage is you get what you pay for =)
A HotelTravel.com Member,Australian
Arrival Date: Mar. 7, 2008
Room type: Tower suite
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
89%
Satisfaction
Excellent location, great customer service - helpful and friendly, taxi's easily and always available. Room was clean, just a bit dull and the matress was hard. Overall, great accommodation.
Anchalee Tanthai,Thai
Arrival Date: Dec. 14, 2007
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
85%
Satisfaction
When you stay at York hotel, you will feel relex.
Patrick Buhagiar,Australian
Arrival Date: Oct. 16, 2007
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
76%
Satisfaction
No issues with the Hotel itself. I had requested a double bed, but was given two single beds instead......staff were not too helpful with this issue.
Marcello Brini,Australian
Arrival Date: Oct. 6, 2007
Room type: Deluxe
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
95%
Satisfaction
good location to orchard road. very courtious and helpful staff.
A HotelTravel.com Member,Australian
Arrival Date: Jun. 26, 2007
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
89%
Satisfaction
The location of this hotel is excellent for shopping on Orchard Road. The rooms are very spacious and the bathrooms good quality and well fitted out with seperate shower and bath. Tea and coffee facilities in room
A HotelTravel.com Member,American
Arrival Date: Mar. 21, 2007
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
36%
Satisfaction
The hotel was the most unfriendly hotel I've ever stayed at. The only person to ever say anything polite was the maid. The doormen opened the door for me once during my 5 day 4 night stay even though they seemingly had nothing else to do. Breaksfast was included and not one staff member ever said hello or good morning the 4 mornings I had breakfast in the factory operated dining room. Most of the time I had to get my own coffee cup and coffee mostly because there was not enough staff. The doors to the rooms were so heavy and the walls so thin that you could hear them being opened and shut all night long. The walls were so thin I could hear my next door neighbors talking. The location was good, the room clean, the maid polite and the price was reasonable if the service would have been better. Next time, I'll certainly chose another hotel.
Fauzan Hamid,Indonesian
Arrival Date: Mar. 19, 2007
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
79%
Satisfaction
A good hotel with a familiar servicing, althought the hotel is better for persons who will be going to check their health due to close with the mount elizabeth hospital........
Graeme Downs,Australian
Arrival Date: Nov. 24, 2006
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
94%
Satisfaction
We found this hotel to be a cut above the rest of comparable hotels in Singapore. The staff were excellent who were more than willing to help in anything needed. They were not able to give us what we booked so they willingly upgraded us to fulfil our booking. The location is perfect to access the shopping precinct of Orchard Road and still be far enough away to be quiet and restful. The internet access is excessively expensive for the rates that are readily available elsewhere though. We would recommend this place to anyone staying in Singapore.
Toshiki Matsubara,Japanese
Arrival Date: Oct. 21, 2005
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
51%
Satisfaction
Hairs of previous guests were scattered in the corner of the bathroom.
The breakfast taste was poor, and I could not eat any more on the third day.
Andrew Jones,British
Arrival Date: Sep. 11, 2005
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
51%
Satisfaction
Most unfriendly staff I have met in a long time
Michael Haas,American
Arrival Date: Sep. 10, 2005
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
80%
Satisfaction
I thought the York hotel was a fine 3 to 4 star hotel, but not 5. My room and the hotel in general just seemed a bit worn and could use some fixing up. I had just come from a 5 star hotel in Saigon, which deserved its five stars. The push-button light switches by the bed were loose and falling out and the TV sound was very mushy and tough to listen to. The available cable channels were very limited (again, in Saigon had a better selection). The hotel breakfast was fine, but nothing outstanding. The restaurant dinner offered was hawker center style Chinese/Malay, which seemed more set to serving locals than the tourists. The Elizabeth hotel next door offered an Italian alternative. All in all, for the price, what I received was OK, but in high-tech Singapore, I expected better.
William john Mcmurtrie,American
Arrival Date: Sep. 3, 2005
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
38%
Satisfaction
The hotel is published as a four star premises when in fact it would struggle to attain a three star rating under any fair assessment procedures. The general standard of the food was quite acceptable and the room service in particular was very good. The staff in general were very unfriendly (no smiles) and they made you feel as though they were doing you a very large favour by being at work for the day. One staff member in particular was the exception, a housekeeper on the 13th floor. She was always cheerful and nothing was too much trouble for her. It was also galling to have to pay for the "privilege" of having a bucket of ice delivered to our room. I have stayed in hotels all over the world and have NEVER been charged for ice. The hotel itself was "well used" and could certainly do with a comprehensive refurbishment. If asked if I would stay at the York Hotel again, I would quite categorically reply "NO". I certainly will not recommend it to any of my family, friends.
A HotelTravel.com Member,Australian
Arrival Date: Jul. 9, 2005
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
96%
Satisfaction
The York is a great place to stay in Singapore - reasonably priced, friendly and helpful staff, spacious rooms and walking distance to the shops.
A HotelTravel.com Member,Dutch
Arrival Date: Jul. 9, 2005
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
57%
Satisfaction
Hotel is old fashioned and lacks a drive service its customers. Although we had a super size room, not everything in the room worked properly.
Madhav Kudva,Malaysian
Arrival Date: Jan. 21, 2005
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
60%
Satisfaction
A s mentioned above, the location was excellent. 5 star rating for that. other than this, the rooms were spacious,but looked rather run down.we saw a couple of tiny cockroaches!!!( I am serious, not joking ). We were out most of the time,if we do choose this hotel again, it will be because of its location, nothing else. The staff were polite,courteous.
Martin Majdaniuk ,Polish
Arrival Date: Jul. 18, 2004
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
80%
Satisfaction
The location was great as it was just a short walk away from the Orchard Rd. Great swimming pool and the room was large and bright.
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