Sheraton Towers Hotel Singapore 
Sheraton Towers Hotel Singapore 
39 Scotts Road Singapore, Singapore 
Star Ratings :   Location : Orchard Road-West   Rooms :  413
Sheraton Towers Hotel Singapore is a deluxe hotel offering comfortable accommodation for a relaxing holiday or business trip. It is ideally situated for visitors to the area and has a welcoming atmosphere with friendly and hospitable service. Sheraton Towers has good facilities as well as comfortable guest rooms and public areas. 
from US$175
per night
TAX & SERVICE INCLUSIVE
 
Based on 160 HotelTravel.com Guest reviews  
Standard of Room 
Hotel Facilities 
Food & Beverage 
Service 
Location 
Value For Money 
78% 
Customer Satisfaction 
Rated #42 for all Singapore hotels 
 
For me & my family an excellent location. Close to Orchard Rd yet far from the din. It's a taxi/MRT or even a short walk away from Orchard road. Excellent staff, ever helpful. Hotel maintainance is good but looks dated and maybe an upgrade is due. This does not mean facilities are not maintained well....
 
Purnendu Roychowdhury, India
Arrival Date 
Departure Date 
Rooms 
 
Adults 
Children 
Room 1 :
 
Sheraton Towers Hotel Singapore-Facilities & Services
Lobby 
Conference Facilities 
Meeting Room 
Swimming pool 
Hotel Services
Wake up call
Room service
Valet
Vehicle hire
Smoke detectors
Air conditioning
Maid service
Safety deposit box
Laundry
Airport transfer (Price advised by Hotel)
Concierge
Parking
Bell captain / Porters
Lobby
24 hour reception
Babysitting
Business Facilities
Meeting facilities
Audio visual equipment
Business services
Video conferencing
Conference room(s)
Business centre
Meeting Room
Recreational Facilities
Shopping arcade
Fitness centre
Gift/souvenir shop
Florist
Sauna
Swimming pool (outdoor)
Sheraton Towers Hotel Singapore-Rooms & Accommodation
Deluxe
Deluxe
Air Conditioning
Alarm Clock
Baby Cot
Balcony / Terrace
Cable/Satellite Television
Coffee / Tea Making Facilities
Complimentary Daily Newspaper
Hair Dryer
High speed Internet access
IDD Telephone
In-room safe
Iron and Ironing Board
Kitchenette
Mini Bar
Radio
Refrigerator
Rollaway Bed (available)
Turndown service
Voicemail
Sheraton Towers Hotel Singapore - Dining & Entertainment
The Sheraton Towers Hotel Singapore offers the following dining options:
Bar/Lounge
Domnvs Restaurant
Li Bai Chinese Restaurant
Pool Bar
The Sheraton Towers Hotel Singapore is located on Scotts Road near Newton MRT station, five minutes from cosmopolitan Orchard Road, and nearby attractions such as Chinatown and Little India. The Sheraton Towers is also a short drive to the central financial district and a 20-minute drive from Changi International Airport.
Sheraton Towers Hotel Singapore- Location & Map
 
Sheraton Towers Hotel Singapore Reviews
 
 
Purnendu Roychowdhury,Indian
Arrival Date: Dec. 27, 2008 
Room type: Deluxe 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
93%
Satisfaction
 
For me & my family an excellent location. Close to Orchard Rd yet far from the din. It's a taxi/MRT or even a short walk away from Orchard road. Excellent staff, ever helpful. Hotel maintainance is good but looks dated and maybe an upgrade is due. This does not mean facilities are not maintained well.
A HotelTravel.com Member,Greek
Arrival Date: Aug. 10, 2008 
Room type: Deluxe 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
94%
Satisfaction
 
An excellent hotel, but expensive.
A HotelTravel.com Member,Indian
Arrival Date: May 22, 2008 
Room type: Deluxe 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
74%
Satisfaction
 
The location of the hotel is excellent, and the room where we stayed well appointed. The breakfast was very ordinary, and the service at table left much to be desired . Often items ran out and since the counters were left unattended, many of the guests had to return , without serving themselves , a forlorn expression on their faces. They have a bright cheery gent at the entrance to welcome the guests, dressed in a policeman's outfit from the days of the Raj, pith hat and all !
A HotelTravel.com Member,Indian
Arrival Date: May 18, 2008 
Room type: Deluxe 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
71%
Satisfaction
 
Smallish room and tiny bathroom -- not suitable for a family with infants -- rather cramped. Staff was very friendly and helpful. Good location in the center of town and right next to the subway. 10 minutes walk to Orchard Road
A HotelTravel.com Member,Chinese (Hong Kong)
Arrival Date: Jul. 10, 2007 
Room type: Deluxe 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
63%
Satisfaction
 
This can be a business case study, but a very bad one. We chose to stay in Sheraton Towers because our company was actually holding a 2-day workshop there. However, the rate quoted from the Hotel itself (even to a function organizer there) was way too high to consider (the cost was almost double of the rate offered by hoteltravel.com). Thus, we went for hoteltravel.com to book our room. After the booking, I confirmed twice with the live agents of hoteltravel.com and got double reassurance that my order was definitely confirmed and secured, with payment fully processed. Upon arrival, I presented the hotel voucher for check-in. Surprisingly, the lady in the front desk told us the booking couldn't be found. However, she said she could still check us in but would charge us a rate of SG440+++ (rather than USD184 all inclusive with breakfast that we confirmed with hoteltravel.com) We said it's ridiculous and we were not going to accept that. We told them that we had all black and white document as proof and the room was fully paid up already. What they need to do was to check with the travel agent to sort it out. The supervisor said they would call the agent but if there was no order found from the hotel side, they have to charge us at their rate. What a customer experience! We had no choice but called for the Duty Manager, a young man who was even cooler than his front desk colleagues. We explained to him our situation, telling him we were going to have an event there in the next two days and we were actually repeated customers (the third time we held the event there) of Sheraton Towers. The young man, didn't seem to listen at all but insisted to "explain" their hotel policy to us. He said the agent was not authorized by them (but he admitted that the agent name on the hotel voucher was true and they did receive orders from them) and the hotel has no responsibility to deal with the agent on the subject matter. It's us, the customer to sort it out with the agent, but they have to charge us SD440+++ according to their policy. What a speech!!! Everyday the hotel gets orders and money from these travel agents and now, when incident came up, their Duty Manager said they had no relations with these travel agents!!! You can imagine how he moved the customers into extreme anger. No matter what, with an event coming up next day in this venue, we had no choice but checked in. During the process, we did receive calls from Sheraton proposing to meet to "discuss" the case with us. But after knowing what they mean "discuss" was explaining their flow and process rather than solving the real problem, we refused to waste our time. On the afternoon of the third day after we checked -in, we finally got the case solved, after all the hard pushes and follow up calls, by the customer, ME again and again. Sheraton agreed that the rooms rates were paid and would deal with the agents on this case direct.
A HotelTravel.com Member,Indonesian
Arrival Date: Jul. 7, 2007 
Room type: Deluxe 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
86%
Satisfaction
 
The location is not crowded with shops/business activities but close to subway station and other public transpotation. The hotel environtment is excellent.
A HotelTravel.com Member,Chinese (Hong Kong)
Arrival Date: Jun. 13, 2007 
Room type: Deluxe 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
82%
Satisfaction
 
If food from breakfast have more choice will be much better.
A HotelTravel.com Member,French
Arrival Date: May 18, 2007 
Room type: Deluxe 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
86%
Satisfaction
 
Nothing to add , good Sheraton hotel !
Massimo Manina,Italian
Arrival Date: Oct. 24, 2006 
Room type: Deluxe 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
36%
Satisfaction
 
I am sorry but the hotel service is not up to standard. The staff in the restaurant seem to be paid to look through people and see nothing. Where has the Singapore smile gone? Staff walked by without looking at you, no smiles no greetings..... I do not see myself coming back to this hotel. I usually stay at the Orchard Plaza and even though it is not a Sheraton you get much better value for your money and definately much better service.
A HotelTravel.com Member,Japanese
Arrival Date: Mar. 28, 2008 
Room type: Deluxe 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
55%
Satisfaction
 
A HotelTravel.com Member,American
Arrival Date: Jul. 7, 2007 
Room type: Deluxe 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
91%
Satisfaction
 
A HotelTravel.com Member,French
Arrival Date: Feb. 26, 2007 
Room type: Deluxe 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
81%
Satisfaction
 
CAROLINE MACKIE,French
Arrival Date: Jan. 19, 2007 
Room type: Deluxe 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
90%
Satisfaction
 
Miki Miyagi,Japanese
Arrival Date: Oct. 3, 2006 
Room type: Deluxe 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
69%
Satisfaction
 
Miki Miyagi,Japanese
Arrival Date: Oct. 3, 2006 
Room type: Deluxe 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
69%
Satisfaction
 
Roland Graulou,French
Arrival Date: Aug. 13, 2006 
Room type: Deluxe 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
92%
Satisfaction
 
Santiago Reyes ,Spanish
Arrival Date: Jul. 16, 2006 
Room type: Deluxe 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
84%
Satisfaction
 
Yukiko Daikai,Norwegian
Arrival Date: Feb. 13, 2006 
Room type: Deluxe 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
86%
Satisfaction
 
A HotelTravel.com Member,Japanese
Arrival Date: Feb. 26, 2005 
Room type: Standard 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
80%
Satisfaction
 
A HotelTravel.com Member,Japanese
Arrival Date: Feb. 26, 2005 
Room type: Standard 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
80%
Satisfaction
 

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