Sheraton Towers Hotel Singapore
Sheraton Towers Hotel Singapore
39 Scotts Road Singapore, Singapore
Star Ratings : 
Location : Orchard Road-West Rooms : 413
Location : Orchard Road-West Rooms : 413
Sheraton Towers Hotel Singapore is a deluxe hotel offering comfortable accommodation for a relaxing holiday or business trip. It is ideally situated for visitors to the area and has a welcoming atmosphere with friendly and hospitable service. Sheraton Towers has good facilities as well as comfortable guest rooms and public areas.
from US$175
per night
TAX & SERVICE INCLUSIVE
per night
TAX & SERVICE INCLUSIVE
Based on 160 HotelTravel.com Guest reviews
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
78%
Customer Satisfaction
Rated #42 for all Singapore hotels
For me & my family an excellent location. Close to Orchard Rd yet far from the din. It's a taxi/MRT or even a short walk away from Orchard road. Excellent staff, ever helpful. Hotel maintainance is good but looks dated and maybe an upgrade is due. This does not mean facilities are not maintained well....
Purnendu Roychowdhury, India
Arrival Date
Departure Date
Rooms
Adults
Children
Room 1 :
Room 2 :
Room 3 :
Room 4 :
If your arrival date is within 24 hours you must submit your booking request via the Live Agent.
Departure Date must be greater than arrival date.
February has only 28 days for [year].
February has only 29 days.
Please contact a Live Agent if you require more than 30 nights.
Please enter arrival and departure dates
[START] - [END] of [TOTAL] review(s)
Hotel Rates are inclusive of 10% service charge and 7% VAT (Value added Tax)
Hotel Rates are per room, per night
Triple/Quad occupancy may include an extra bed for some room types.
Our Editor's Hotel Suggestions
Sheraton Towers Hotel Singapore-Facilities & Services
Lobby
Conference Facilities
Meeting Room
Swimming pool
Hotel Services
Wake up call
Room service
Valet
Vehicle hire
Smoke detectors
Air conditioning
Maid service
Safety deposit box
Laundry
Airport transfer (Price advised by Hotel)
Concierge
Parking
Bell captain / Porters
Lobby
24 hour reception
Babysitting
Room service
Valet
Vehicle hire
Smoke detectors
Air conditioning
Maid service
Safety deposit box
Laundry
Airport transfer (Price advised by Hotel)
Concierge
Parking
Bell captain / Porters
Lobby
24 hour reception
Babysitting
Business Facilities
Meeting facilities
Audio visual equipment
Business services
Video conferencing
Conference room(s)
Business centre
Meeting Room
Audio visual equipment
Business services
Video conferencing
Conference room(s)
Business centre
Meeting Room
Recreational Facilities
Shopping arcade
Fitness centre
Gift/souvenir shop
Florist
Sauna
Swimming pool (outdoor)
Fitness centre
Gift/souvenir shop
Florist
Sauna
Swimming pool (outdoor)
Sheraton Towers Hotel Singapore-Rooms & Accommodation
Deluxe
Deluxe
Air Conditioning
Alarm Clock
Baby Cot
Balcony / Terrace
Cable/Satellite Television
Coffee / Tea Making Facilities
Complimentary Daily Newspaper
Hair Dryer
High speed Internet access
IDD Telephone
In-room safe
Iron and Ironing Board
Kitchenette
Mini Bar
Radio
Refrigerator
Rollaway Bed (available)
Turndown service
Voicemail
Alarm Clock
Baby Cot
Balcony / Terrace
Cable/Satellite Television
Coffee / Tea Making Facilities
Complimentary Daily Newspaper
Hair Dryer
High speed Internet access
IDD Telephone
In-room safe
Iron and Ironing Board
Kitchenette
Mini Bar
Radio
Refrigerator
Rollaway Bed (available)
Turndown service
Voicemail
Sheraton Towers Hotel Singapore - Dining & Entertainment
The Sheraton Towers Hotel Singapore offers the following dining options:
Bar/Lounge
Domnvs Restaurant
Li Bai Chinese Restaurant
Pool Bar
Domnvs Restaurant
Li Bai Chinese Restaurant
Pool Bar
The Sheraton Towers Hotel Singapore is located on Scotts Road near Newton MRT station, five minutes from cosmopolitan Orchard Road, and nearby attractions such as Chinatown and Little India. The Sheraton Towers is also a short drive to the central financial district and a 20-minute drive from Changi International Airport.
- Distance from historic area: 3 km
- Distance from historic area: 5 minutes drive
- Distance from shopping area: 1 km
- Distance from shopping area: 3 minutes drive
- Sheraton Towers Hotel Singapore is 25 km from Changi International Airport
- Sheraton Towers Hotel Singapore is a 30 minutes drive from Changi International Airport
- Located in city centre
Sheraton Towers Hotel Singapore- Location & Map
Legend
Selected Hotel
Other Hotel (In Same Area)
Orchard Road-West
Purnendu Roychowdhury,Indian
Arrival Date: Dec. 27, 2008
Room type: Deluxe
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
93%
Satisfaction
For me & my family an excellent location. Close to Orchard Rd yet far from the din. It's a taxi/MRT or even a short walk away from Orchard road. Excellent staff, ever helpful. Hotel maintainance is good but looks dated and maybe an upgrade is due. This does not mean facilities are not maintained well.
A HotelTravel.com Member,Greek
Arrival Date: Aug. 10, 2008
Room type: Deluxe
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
94%
Satisfaction
An excellent hotel, but expensive.
A HotelTravel.com Member,Indian
Arrival Date: May 22, 2008
Room type: Deluxe
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
74%
Satisfaction
The location of the hotel is excellent, and the room where we stayed well appointed. The breakfast was very ordinary, and the service at table left much to be desired . Often items ran out and since the counters were left unattended, many of the guests had to return , without serving themselves , a forlorn expression on their faces.
They have a bright cheery gent at the entrance to welcome the guests, dressed in a policeman's outfit from the days of the Raj, pith hat and all !
A HotelTravel.com Member,Indian
Arrival Date: May 18, 2008
Room type: Deluxe
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
71%
Satisfaction
Smallish room and tiny bathroom -- not suitable for a family with infants -- rather cramped. Staff was very friendly and helpful. Good location in the center of town and right next to the subway. 10 minutes walk to Orchard Road
A HotelTravel.com Member,Chinese (Hong Kong)
Arrival Date: Jul. 10, 2007
Room type: Deluxe
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
63%
Satisfaction
This can be a business case study, but a very bad one. We chose to stay in Sheraton Towers because our company was actually holding a 2-day workshop there. However, the rate quoted from the Hotel itself (even to a function organizer there) was way too high to consider (the cost was almost double of the rate offered by hoteltravel.com). Thus, we went for hoteltravel.com to book our room. After the booking, I confirmed twice with the live agents of hoteltravel.com and got double reassurance that my order was definitely confirmed and secured, with payment fully processed. Upon arrival, I presented the hotel voucher for check-in. Surprisingly, the lady in the front desk told us the booking couldn't be found. However, she said she could still check us in but would charge us a rate of SG440+++ (rather than USD184 all inclusive with breakfast that we confirmed with hoteltravel.com) We said it's ridiculous and we were not going to accept that. We told them that we had all black and white document as proof and the room was fully paid up already. What they need to do was to check with the travel agent to sort it out. The supervisor said they would call the agent but if there was no order found from the hotel side, they have to charge us at their rate. What a customer experience! We had no choice but called for the Duty Manager, a young man who was even cooler than his front desk colleagues. We explained to him our situation, telling him we were going to have an event there in the next two days and we were actually repeated customers (the third time we held the event there) of Sheraton Towers. The young man, didn't seem to listen at all but insisted to "explain" their hotel policy to us. He said the agent was not authorized by them (but he admitted that the agent name on the hotel voucher was true and they did receive orders from them) and the hotel has no responsibility to deal with the agent on the subject matter. It's us, the customer to sort it out with the agent, but they have to charge us SD440+++ according to their policy. What a speech!!! Everyday the hotel gets orders and money from these travel agents and now, when incident came up, their Duty Manager said they had no relations with these travel agents!!! You can imagine how he moved the customers into extreme anger. No matter what, with an event coming up next day in this venue, we had no choice but checked in. During the process, we did receive calls from Sheraton proposing to meet to "discuss" the case with us. But after knowing what they mean "discuss" was explaining their flow and process rather than solving the real problem, we refused to waste our time. On the afternoon of the third day after we checked -in, we finally got the case solved, after all the hard pushes and follow up calls, by the customer, ME again and again. Sheraton agreed that the rooms rates were paid and would deal with the agents on this case direct.
A HotelTravel.com Member,Indonesian
Arrival Date: Jul. 7, 2007
Room type: Deluxe
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
86%
Satisfaction
The location is not crowded with shops/business activities but close to subway station and other public transpotation. The hotel environtment is excellent.
A HotelTravel.com Member,Chinese (Hong Kong)
Arrival Date: Jun. 13, 2007
Room type: Deluxe
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
82%
Satisfaction
If food from breakfast have more choice will be much better.
A HotelTravel.com Member,French
Arrival Date: May 18, 2007
Room type: Deluxe
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
86%
Satisfaction
Nothing to add , good Sheraton hotel !
Massimo Manina,Italian
Arrival Date: Oct. 24, 2006
Room type: Deluxe
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
36%
Satisfaction
I am sorry but the hotel service is not up to standard. The staff in the restaurant seem to be paid to look through people and see nothing. Where has the Singapore smile gone? Staff walked by without looking at you, no smiles no greetings..... I do not see myself coming back to this hotel. I usually stay at the Orchard Plaza and even though it is not a Sheraton you get much better value for your money and definately much better service.
A HotelTravel.com Member,Japanese
Arrival Date: Mar. 28, 2008
Room type: Deluxe
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
55%
Satisfaction
A HotelTravel.com Member,American
Arrival Date: Jul. 7, 2007
Room type: Deluxe
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
91%
Satisfaction
A HotelTravel.com Member,French
Arrival Date: Feb. 26, 2007
Room type: Deluxe
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
81%
Satisfaction
CAROLINE MACKIE,French
Arrival Date: Jan. 19, 2007
Room type: Deluxe
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
90%
Satisfaction
Miki Miyagi,Japanese
Arrival Date: Oct. 3, 2006
Room type: Deluxe
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
69%
Satisfaction
Miki Miyagi,Japanese
Arrival Date: Oct. 3, 2006
Room type: Deluxe
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
69%
Satisfaction
Roland Graulou,French
Arrival Date: Aug. 13, 2006
Room type: Deluxe
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
92%
Satisfaction
Santiago Reyes ,Spanish
Arrival Date: Jul. 16, 2006
Room type: Deluxe
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
84%
Satisfaction
Yukiko Daikai,Norwegian
Arrival Date: Feb. 13, 2006
Room type: Deluxe
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
86%
Satisfaction
A HotelTravel.com Member,Japanese
Arrival Date: Feb. 26, 2005
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
80%
Satisfaction
A HotelTravel.com Member,Japanese
Arrival Date: Feb. 26, 2005
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
80%
Satisfaction
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