Thomas from United States recently stayed in a Deluxe room for 2 days. 

We paid over $160/night for this hotel and were very disappointed. The mattress and couches were old (I mean really old) and saggy. The fabric on the couches are ripped! Bathroom was ok; not enough towels (I remember there was no hand towels either). They did not clean my room on the first day. This was the worst hotel we've stayed, very outdated. The beds and furniture desperately need to be replaced. Owner, please check your furniture! The breakfast was below average; the food neither looked appetizing nor tasted fresh. Hotel Royal is ranked only 1 star (2 at the most) on my list. What a disappointment after a nice modern Hotel G in Penang, Malaysia, which by the way cost much much less!

Achmad from Indonesia recently stayed in a Deluxe room for 8 days. 

It`s really excellent stay for my wife and I, the service and hospitality of the hotel staff is excellent if we compare with similar hotel. Greeting and smile of the hotel staff and Alicia (room keeper) made our stay even meaningful. The aspects I would suggest to be aware of by visitors are internet access which will cost you 26$ SGD optionally, the limited TV channels if you are looking for entertainment like this and the small swimming pool could downgraded the hotel image. Overall, it’s a great hotel stay! We will come back and stay more.

Marilyn from Australia stayed in a Superior for 5 days in July. 

Hotel in itself was good. Room very comfortable, but as per the norm, cleaning of room was average - nothing dramatic, just lack of dusting and vacuuming of carpet. Food was good. Main issue with this hotel is that for older people, way too far to walk to Orchard Road for shopping, but bus stop outside hotel entrance was very handy and cheap to get a taxi back. Staff friendly and helpful.

Nhu from Australia stayed in a Deluxe for 4 days in June. 

Staff was average - when we first checked in, they coded our key to a room that was already in use so we walked in to a room with other peoples things in it! Luckily no one was 'home' as it could have been quite embarrassing! I paid for a deluxe but due to issues with the first room, (air-con was not working properly, bed order was not correct - after the debacle with the wrong room being given in the instance mentioned above) I had to change rooms on the second day and was downgraded (it was very obvious with missing amenities etc.) Hotel was damp and leaked in certain areas including in the room and in the hallways so there was a musty smell. Drainage facilities in the bathroom were awful! You start having a shower and by the end of it, you are standing in a tub full of dirty water, as it does not drain properly. Breakfast, which came with the rooms, was poor. We ate one morning out of the 4 only!

A HotelTravel.com Member from Bangladesh stayed in a Deluxe for 3 days. 

Facilities and services better than expected. Staff are generally friendly but most of them need to improve English language proficiencies.

Nusrathulla from India stayed in a Deluxe for 3 days. 

I stayed in Hotel Royal with my mother as it was a family holiday, I checked in much earlier. The hotel staff were kind enough to check in me early. The Hotel staff were very warm and friendly. Being a muslim, there were not so many choices at the breakfast, so it was not upto statisfaction when it comes food for us. The hotel location is OK, not very far from main shopping area Orchard road, it takes about 10mins by Taxi, at times we needed to wait for taxi little longer. The hotel room was good, no issues on that nor on staff. It is OK to stay as long as you dont have any better choice, especially for muslims.

Sudhisak from Thailand stayed in a Superior for 2 days. 

Do make sure that you turn on the "make my room" light. The hotel is very busy (very full). The room cleaning ladies have to work very hard and may miss cleaning up your room. It could be that they may not have enough cleaning lady to safe cost. The Bath Tub is nice, many hotels in Singapore have shower only. They have internet Wifi but you have pay for it and it is expensive. You can get high quality coffee at breakfast.

A HotelTravel.com Member from Australia stayed in a Superior for 2 days. 

The hotel service was good but I found that it starting to become a bit dated in its decor.

A HotelTravel.com Member from Vietnam stayed in a Superior for 2 days. 

I brought a baby with me in this trip and got shocked when I found out that they did not change bed sheets from the previous guest's stay. I could saw a lot of hairs and crumbs on the bed sheets. When I called the room services, they changed the bedsheets but did not act seriously about this. It seems that it is quite normal to them.

Emile from Malaysia stayed in a Standard for 3 days. 

food in the coffee house for breakfest is the same for the past three days.no change in menu.receptionest by the name of cherry/shery/sharon is very rude to the customers.i had to change my room once as the aircon was not cool and the new room was the same.water in the bathroom very slow and the bathtub is always cloged up room 723/1323/24.

A HotelTravel.com Member from Indonesia stayed in a Deluxe for 2 days. 

I booked a non smoking room, but what I get is a smoking room with unpleasant smell and a room with an air cond which not working properly, make the room like a hot. Anyway the positive thing they have is the reception staff which helpful.

A HotelTravel.com Member from China stayed in a Superior for 2 days. 

just ok

Judihanri from Indonesia stayed in a Superior for 4 days. 

The quality of hotel service was good during our stayed, friendly. One good service facility was available laundry self service that was very rare in the hotels; That was good for family, no need to bring more clothes.

A HotelTravel.com Member from Singapore stayed in a Superior for 2 days. 

rate for hotel is ok

A HotelTravel.com Member from Indonesia stayed in a Deluxe for 3 days. 

hotel service and facilities was average, the reception little bit confuse n slowdown when we will check in. for the bath room it will be better if serve for the plasticmatt, not to request, it make me sliding at that time.

GUAN from Malaysia stayed in a Deluxe for 4 days. 

Overall, it was a great stay! Good services but as for the breakfast, maybe the hotel should change the variety of the food everyday.

A HotelTravel.com Member from Singapore stayed in a Deluxe for 3 days. 

Rooms are old but spacious. But needs renovation. Overall an acceptable experience.

Ross from Australia stayed in a Superior for 2 days. 

The staff were very friendly The food was good but the choice was limited

Francis from Philippines stayed in a Superior for 2 days. 

Truly value for money. Hotel is very accessbile to public transport. Just outside the hotel is the bus stop. It is near Orchard Road too. Hotel may be a little old but decent and clean.And the neighborhood is good. My wife and I so enjoyed their breakfast buffet. We can recommend it for those who are looking for a budget-friendly hotel.

A HotelTravel.com Member from Finland stayed in a Superior for 1 day. 

Bit of old hotel, but still it was clean and room size was more than enough. Swimmingpool area is not very enjoyable, if You are planning to spend some time there. It's not in center of Singapore, but that's not problem, cause taxi's are pretty cheap and easy to catch. Anyway, I would stay in this hotel again.

A HotelTravel.com Member from New Zealand stayed in a Deluxe for 3 days. 

Dirty, Damp & Poor Staff

A HotelTravel.com Member from Indonesia stayed in a Deluxe for 2 days. 

I like the breakfast and the hotel room and I think the location is quite good because it's near the city and a few minutes walk to a mall. What I least like is the bed, they should add more room with a double bed because it's quite inconvinient with a twin single bed if you check in with your family or spouse

A HotelTravel.com Member from Japan stayed in a Superior for 2 days. 

I will not use this hotel forever.

Colin from Australia stayed in a Deluxe for 3 days. 

The location is great for Public Transport both MRT and Bus. The room size was more than adequate and the staff were most courteous. Would highly recommend to visitors who are happy to be just that bit away from towm. Breakfast was good also.

A HotelTravel.com Member from Sweden stayed in a Superior for 1 day. 

The rooms are OK but the quality of the pillows is terrible. Hard to sleep well on this kind of cheap quality pillows.

Pravet from India stayed in a Superior for 4 days. 

it was a great deal that i got from hoteltravel.com and it was instant .the service at the hotel was execellent and the breakfast is also very good and filling and its worth the price and i would recommend people to go and stay in this hotel.other sites were not able to give me booking in this hotel but hoteltravel.com was able to give me instant reservation

Juan from South Africa stayed in a Superior for 2 days. 

The servive was excellent throughout and all the staff was friendly and helpfull.The breakfast was very very good and I dont understand where the negative comments came from that I read before my arrival. I could not fault the hotel on anything and I would recommend it to all I speak to and would use it again for my next visit. Thanks to all the the staff at Royal Hotel !

A HotelTravel.com Member from Singapore stayed in a Superior for 7 days. 

Quite large rooms but bathroom rather rundown. Apart from reception staff, most staff don't speak much English at all. The external laundry service provided ruined my skirt, but the housekeeping staff arranged for me to get my skirt back as well as compensation before we flew out very early the next morning.

A HotelTravel.com Member from Singapore stayed in a Deluxe for 5 days. 

Breakfast room is like a madhouse!! Seems packed with people and therefore very noisy. Many of the guests need to be taught hygiene such as not coughing and sneezing without coveriong their mouths especially these days . I think its their habits which may be hard to teach.

Terence from Australia stayed in a Superior for 3 days. 

Maybe packaged wireless internet usage to the cost. Pool area not that attractive, buffet breakfast was average. Otherwise it's ok, close to MRT.

A HotelTravel.com Member from United Kingdom stayed in a Superior for 3 days. 

Internet costs too high. Clean hotel with good reception staff

Md from Malaysia stayed in a Superior for 4 days. 

For a three .star hotel, its reasonably priced and the rooms are quite spacious. The bus stop is right in front of the hotel though the MRT is a 10 minutes walk away. I didn't used any of them because I have my own private transport throughout the stay. Breakfast menu is ok though could still be improved. There is no rear entry from the carpark to the hotel lobby so I need to walk right up to the side door of the lobby eventhough my car is parked at the rear of the hotel. The car exit ticket is valid for a single exit and must get another exit ticket from the reception counter each time I want to exit from the carpark. I propose that the exit ticket should be given for the period of the stay to lessen inconvenience of having to Q-up at the reception counter in order to obtain a carparking exit ticket. I requested for an iron and ironing board to be delivered to my room and was attended to very quickly. Good stay.

Moei from Indonesia stayed in a Superior for 1 day. 

The coridor to hotel rooms little bit smell, unfresh air.

Mamoru from Japan stayed in a Superior for 2 days. 

Hotel gave us two family rooms which are composed of one double bed and one single bed without any extra charge. The location is little bit far from MRT station so we use taxi every shopping. The staff is very friendly and good services.

A HotelTravel.com Member from Japan stayed in a Standard for 1 day. 

when i went restaurant for breakfast, no one said "Good morning"m even restaurant manager..it was bit shocked that they dont train well as customer service, basic greeting, even "thank you!" so i was disapointed quite a lot. clean room, bath tub was ok...quite comfortable to stay this room. dont much use facility. no greeting from guest when i was dining at the restaurant. not many people can speak english so i was not happy about communication. very close to MRT station and shopping center, bus stop is in front of hotel. restaurant staff did not greet the guest much, even clearing tables, did not say anything and took plate, still food was there...need to have more training. i thought concierge was supposed to deliver luggage to my room but just ignore me not to do it..so i took myself.. food variety is good enough for me, like western food and asian food.

Jan from Netherlands stayed in a Superior for 1 day. 

Clean an quite hotel but a bit old fashioned. I believe the glory days for this place are in the past although it is sheer a matter of taste. If you are looking for an ultramodern place you might want to stay somewhere else, if you like a taste of the past you drop by in this place and you probably feel at best.

Ng from Malaysia stayed in a Standard for 1 day. 

Newton MRT Station is not that near to the hotel. Novena station is nearer. But advise to take taxi because it is very near to Orchard Road.

Lodewijk from Netherlands stayed in a Standard for 6 days. 

very friendly and effective staff;breakfast restaurant basic with sober menue,ventilation of restaurant poor;hotel is in good location for public transport;grouptours pretty noisy;bed and bathroom adequate.All in all o.k for a week's stay

A HotelTravel.com Member from Malaysia stayed in a Standard for 2 days. 

The room is clean. The food in the restaurant is not bad, but i suggest you to take you breakfast outside.

A HotelTravel.com Member from Germany stayed in a Standard for 2 days. 

For a short trip, is ok.

Maria from Australia stayed in a Standard for 4 days. 

I am extremely impressed with the service. All my requests are taken care of in a timely manner with no questions asked.

Peter from Australia stayed in a Standard for 3 days. 

Advertised as Orchard Road Area - It Isn't. Food outlets availability needs to be addressed. Japaneze Restuarant closed during advertised hours, Chinese Restuarant was closed for private function - no notification in rooms, Trishaw Cafe needs more western type food on the breakfast menu - Bacon, sausages, cereal.

Paulo R P from Brazil stayed in a Standard for 3 days. 

Room was not very clean. The hotel is inside a very popular entertainment centre, with hundreds of people all over the place. Too inpersonal and messy. Far from the city centre, and not friendly staff. Keep away!