Swissotel Merchant Court (Merchant Court Hotel) Reviews

Arrival date: Aug. 24, 2008			Room type: Classic room
Standard of Room			Service		80% Satisfaction
Hotel Facilities			Location
Food & Beverage			Value For Money

Staff were always very polite, attentive and helpful

Arrival date: Jul. 31, 2008			Room type: Swiss advantage
Standard of Room			Service		57% Satisfaction
Hotel Facilities			Location
Food & Beverage			Value For Money

My daughter, exhausted from flight, with two quiet children arrived 2.a.m. to pre paid Swiss Advantage room for three. Next door room terrible loud repair / cleaning work, all night, absolutely unforgivable! She was refused room change. Next day had to plead hard for different room. and an extra small bed because King bed and single requested two weeks prior not given. Offered view of pool, but more important was an extra bed, eventually given. Male staff very disinterested. and unfriendly. Female staff good and tried to be helpful. Very disappointed ,felt room not equal to value paid and noise problem not addressed. However room and all facilities very clean and restaurant provided well. Daughter a frequent traveller therefore knows what one can expect to provide for that price.

Arrival date: May 27, 2008			Room type: Swiss advantage
Standard of Room			Service		81% Satisfaction
Hotel Facilities			Location
Food & Beverage			Value For Money

The hotel is very nice and well placed. Paid for Swiss advantage upgrade but were given a standard room. Apart from this I would recommend the hotel.

Arrival date: Mar. 28, 2008			Room type: Classic room
Standard of Room			Service		83% Satisfaction
Hotel Facilities			Location
Food & Beverage			Value For Money

Great Location. Friendly staff. Carpets smelled a little moldy. hopefully they have now been replaced. Pool is great. Breakfast buffet very nice. Proximity to entertainment is fantastic! Good value for money, overall. I would stay there again.

Arrival date: Mar. 26, 2008			Room type: Superior
Standard of Room			Service		89% Satisfaction
Hotel Facilities			Location
Food & Beverage			Value For Money

Friendly staff, locality of hotel to outside faciltilies, helpfulness of all staff, just thoroughly enjoyed our stay at your hotel and would not hesitate to recommend to familily and friends as a place to stay anytime.

Arrival date: Mar. 23, 2008			Room type: Deluxe
Standard of Room			Service		95% Satisfaction
Hotel Facilities			Location
Food & Beverage			Value For Money

Great location, we were upgraded to a room with a balcony overlooking Clarke Quay. View was fantasic at night.

Arrival date: Mar. 20, 2008			Room type: Deluxe
Standard of Room			Service		90% Satisfaction
Hotel Facilities			Location
Food & Beverage			Value For Money

The location was very good with lots to see and many places to eat. Very comfotable and friendly hotel. We would recomend it to our friends.

Arrival date: Feb. 23, 2008			Room type: Superior
Standard of Room			Service		79% Satisfaction
Hotel Facilities			Location
Food & Beverage			Value For Money

For our short stay, the location is realy good. The rooms and facitities we're what we expected them to be. The leisure facilities are really good, and we could stay at the hotel for a few hours after we had checked out of our room. Would use this hotel again.

Arrival date: Feb. 22, 2008			Room type: Classic room
Standard of Room			Service		82% Satisfaction
Hotel Facilities			Location
Food & Beverage			Value For Money

This was our second stay at this hotel and again it was very good, no hiccups whatsoever and the staff were very efficient and friendly. If I were looking for areas of improvement, maybe the breakfast could offer a bit more variety - after the 4th day it felt a bit ordinary. Also, from our teenage daughter's perspective the TV channels on offer were a bit like the breakfasts! But all in all great hotel, very good service and would be more than happy to return!

Arrival date: Feb. 7, 2008			Room type: Classic room
Standard of Room			Service		88% Satisfaction
Hotel Facilities			Location
Food & Beverage			Value For Money

The hotel location is the best for tourist because is close to metro station, china town, clarke quay, etc. The installations are very good and I felt very confortable during my 4 days stay