Copthorne Orchid Hotel
Copthorne Orchid Hotel
214 Dunearn Road Singapore
Star Ratings : 
Location : Orchard Road Rooms : 440
Location : Orchard Road Rooms : 440
Copthorne Orchid Hotel (formerly Novotel Orchid Hotel). Now sporting a new look after renovations, with it's low-rise architecture stands the Copthorne Orchid Hotel, centrally located to provide easy access to all major areas. Situated in lush tropical gardens, and offering high standard services and facilities.
from US$98
per night
TAX & SERVICE INCLUSIVE
per night
TAX & SERVICE INCLUSIVE
Based on 1001 HotelTravel.com Guest reviews
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
74%
Customer Satisfaction
Rated #67 for all Singapore hotels
Enjoyed stay in singapore, hotel very clean, staff excellent, food very good too. Short ride by taxi, or free bus from hotel only 5 minutes to city centre, shopping mall excellent, enjoyed the different culture and foods available, my freind from united kingdom enjoyed his stay very much, very impressed with singapore, hope to visit again early next year. Could not fault price excellent value for money....
Nattapat Prempreecha , American
Arrival Date
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Rooms
Adults
Children
Room 1 :
Room 2 :
Room 3 :
Room 4 :
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[START] - [END] of [TOTAL] review(s)
Hotel Rates are per room, per night
Triple/Quad occupancy may include an extra bed for some room types.
Our Editor's Hotel Suggestions
A HotelTravel.com Member,Indian
Arrival Date: Jul. 16, 2009
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
60%
Satisfaction
Green location
ross campbell,Australian
Arrival Date: Apr. 11, 2009
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
91%
Satisfaction
We have stayed twice at this hotel, first by default due to airline cancellation by which we were accomadated at the airlines expence.On our second trip we selected this hotel as we were very satisfied with the way we were looked after on the first, we will be staying at this hotel on future trips
A HotelTravel.com Member,German
Arrival Date: Feb. 12, 2009
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
86%
Satisfaction
Wish the hotel would be closer to town - nevertheless free shuttle bus service is provided on hourly basis which is convenient and make up for the remote location.
The hotel pool is small - basic but clean - the GYM is very well equipped with modern workstation. Free room upgrading from standard to superior as we ask for double not twin beds. After check out you can leave your bags at the hotel front counter and refresh / shower FOC before leaving to the airport. In my case the flight was only at 10pm and we check out by 1pm. American Breakfast provided.
Overall - clean decent hotel - friendly staff - surely will return on my next business trip to SG.
Paul Anderson,New Zealand
Arrival Date: Sep. 21, 2008
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
74%
Satisfaction
This is always a safe and secure hotel with good facilities. However, the rates seem to be 25% higher about every 6 months. I notes that the hotel was not very full just before the F1 race, and that the rates on sale for the race weekend actually dropped considerably compared to what they were asking the week before. So that proves that they will overprice at every opportunity. But thats probably a Singapore wide issue rather than this hotel alone.
Singapore is slowly pricing itself out of the short stay tourist market.
Clifford Forster,British
Arrival Date: Apr. 22, 2008
Room type: Deluxe
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
50%
Satisfaction
At least one part of this dual winged hotel has a serious problem with moisture resulting in a dampness which permeates the whole room including the bed, this foist'y smelly atmosphere left me and my wife feeling sleepless and unwell, not to put to fine a point on it but it was initially a horrible experience. After our first night we wanted to check out and take our chances locating a room in any available alternative hotel in Singapore, however having expressed our dissatisfaction with the staff they offered to move us again to a room (suite) in a different wing at no extra charge, I'm pleased to report that this room was devoid of damp and was clean, nothing like the two previous rooms we were offered. According to the staff, the hotel is currently being refurbished and this is being done one level at a time, unfortunately and apparently the two floors that were offered to us being (2 and 4) were not yet refurbished, Unfortunately and additionally I have to report that the quality of the food is sadly lacking having experienced room service and breakfast. On a positive note, the staff we came into contact with were professional and courteous.
A HotelTravel.com Member,Philippine
Arrival Date: Oct. 28, 2007
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
90%
Satisfaction
I was particularly impressed by the staff at the restaurant where breakfast is served. There was an Indian and some Filipino staff who were very nice. Sometimes it is just a sincere smile and personal service which matter most!
Beatrice YW Wong,Malaysian
Arrival Date: Sep. 17, 2007
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
60%
Satisfaction
What I like about this hotel is the convenience of staying nearest to the bus company of the executive coach I travel in from my country. Unlike the buffet breakfast offered at a few other hotels in Singapore I had stayed at, Copthorne Orchid's choice is rather limited.
Nora Karr,American
Arrival Date: Apr. 18, 2007
Room type: Superior plus
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
36%
Satisfaction
I was VERY disappointed with my room. I checked with the front desk person, who assured me it was indeed a superior plus room. It was very sparsely decorated. The chairs had water stains on them. On the surface it was clean, but upon a closer look, there was thick dust behind the small sofa and the dustruffle on the bed had stains on it. There were small insects around the mini bar area. It was definitely Not a comfy, cozy room. For what I paid, I felt a got a very bad deal. I would never stay there again or recommend it to anyone. Very disappointed!
A HotelTravel.com Member,Hong Kong
Arrival Date: Apr. 17, 2007
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
64%
Satisfaction
I will rate this a 3.5 stars hotel as the room's funiture is a bit old, no slipper and tooth brush, TV channel is limited but area is clean and have suttle bus to Orchrd road.
Kendry Kasan ,Indonesian
Arrival Date: Mar. 17, 2007
Room type: Superior (Main wing)
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
80%
Satisfaction
access to the hotel is not hard as has been told by my friend, the hotel can be accessed easily by bus no.190 to China town (just ask the Concierge who is very friendly and helpful for your destination)
Akito Hatakeyama,American
Arrival Date: Jan. 26, 2007
Room type: Superior (Main wing)
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
49%
Satisfaction
room size is ok in singapore hotels.main bldg superior room is old tired. location is little bit far from city center but hotel provied free shuttle to orchird road.
A HotelTravel.com Member,Malaysian
Arrival Date: Dec. 23, 2006
Room type: Superior (Main wing)
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
68%
Satisfaction
On overall, the hotel provides standard hotel service and room. Was expecting more than this.
Pro
-Free convenient shuttle bus.
-Big and clean room.
-Not too close to city.
-Bus station nearby.
Con
-Room noisy as its facing highway.
-Hotel breakfast does not taste good.
-Shuttle bus runs until 10pm only.
-Room service interrupted our sleep as the staff knocked on the door and attempted to open it at 8am.
A HotelTravel.com Member,British
Arrival Date: Oct. 12, 2006
Room type: Superior (Main wing)
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
75%
Satisfaction
The rooms are beginning to show their age but are clean so that is OK. The room sizes are the best thing - space to move around. Very close to the centre of things in Singapore but far enough away to enjoy a little peace. Close to Orchard Road, but not the hassle of moving in and out of Orchard Road. Saves lots of time in traffic. Quiet enough to hear the birds and feel the tropical vibe of Singapore. Simple but efficient. Good value for money - wouldn't be prepared to spend ore to stay here though unless ther were massive upgrades. Internet access should be free but for 15 minute intervals per day so it isn't mis-used and obviously not for business. Always recommend it to friends and family and intend staying there again next year. A loyalty programme might be something to consider if there isn't one already in place. NOt overpriced compared to many of the hotels in Singapore. Served my purpose of a short stop over.
Nattapat Prempreecha ,American
Arrival Date: Sep. 13, 2006
Room type: Superior (Main wing)
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
100%
Satisfaction
Enjoyed stay in singapore, hotel very clean, staff excellent, food very good too. Short ride by taxi, or free bus from hotel only 5 minutes to city centre, shopping mall excellent, enjoyed the different culture and foods available, my freind from united kingdom enjoyed his stay very much, very impressed with singapore, hope to visit again early next year. Could not fault price excellent value for money.
Cherrylyn Gumangan,American
Arrival Date: Sep. 1, 2006
Room type: Superior (Main wing)
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
89%
Satisfaction
Customer service is excellent! Not like any other hotel I stayed in. Very efficient and quick service and response to guests. Tourists will surely find it very easy to tour Singapore with the help of their friendly concierge. All requests in housekeeping are attended to very fast! The room's size is just enough, with bath tub and with balcony! Area is peaceful though not too near the SMRT. Their shuttle service to the city is very helpful. Too bad we didn't have that much time to stay longer. Will definitely go back!
Leow Beng Hock ,Malaysian
Arrival Date: Aug. 20, 2006
Room type: Superior (Main wing)
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
91%
Satisfaction
One of things I like about this hotel is that it is not noisy at all. You can have a good rest without the sound of cars, the hustle and bustle of the city life. I also appreciate the free bus shuttle to Orchard Road from the hotel and from the city to the hotel, it makes shopping and sightseeing effortless.
The room is spacious and comfortable, the staff is helpful and polite. Getting a taxi is never a problem. My overall stay was great and I would book this same hotel when I am in Singapore again.
Zahid Ali,Fijian
Arrival Date: Aug. 11, 2006
Room type: Superior (Main wing)
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
62%
Satisfaction
Looked a bit run-down, but for the price we paid, I suppose that can be ignored. Breakfast was the biggest let-down - apart from toast and fruits (i.e. items where you simply can't go wrong), the rest was downright awful. Location is a bit out of the way from the main areas of interest, but it was good to have a free hourly shuttle to Orchard Rd. Overall, I'm satisfied and may stay again in future (without the breakfast, of course).
H'ng Seng Poh,Malaysian
Arrival Date: Jun. 17, 2006
Room type: Superior (Main wing)
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
67%
Satisfaction
I enjoy staying in this hotel even though it is not located in Orchard road. There are plenty of taxi connecting to the town and most importantly, it is the station for Nice Bus, which is my transport from KL to Singapore. Hotel staffs are good and friendly, however, there are still some staff with a bit bad manner. Overall - Satisfied.
A HotelTravel.com Member,Australian
Arrival Date: Jun. 16, 2006
Room type: Superior (Main wing)
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
66%
Satisfaction
It is a bit isolated from orchard road area though they did have a shuttle bus operating bringing people to and from Orchard Road area.....for the price from HotelTravel it is good value.
Clyde Watson,Australian
Arrival Date: Jun. 9, 2006
Room type: Superior (Main wing)
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
61%
Satisfaction
The staff were the most unfriendly, cold people ive seen in 6 years of staying in hotels and hostels around the world. Not one of them smiled, ever. And it was with all the customers. If you dont want to work somewhere, quit. Its simple.
Also the tube valve on my tv was half blown, which means you can only see the bottom half of the screen. I arrived at 11pm just in time to see the opening game for the world cup. I had to call reception 3 times to get them to change the tv and by the time someone came up it had been nearly 80 minutes and the game was pretty much over. They didnt end up changing it for me until the next morning. Not the kind of service youd expect when paying a hundred dollars a night for a room.
The internet they 'provide' is $14 for half an hour which is how much it costs to get a cab from the airport to the hotel. RIDICULOUS.
Its a shame, because apart from all this its a classy hotel, the room was nice, large bed, lots of space. Its just the staff that let the place down, with the exception of the cleaners who are very nice. Maybe management should look at swapping some positions around...
Daphne Malcolm,Australian
Arrival Date: May 28, 2006
Room type: Superior (Main wing)
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
86%
Satisfaction
Hotel is located a little off the beaten track but provides a good free bus service into Orchard road and back. Rooms were large, cool and clean.
Adrian Pater,American
Arrival Date: May 28, 2006
Room type: Superior (Main wing)
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
88%
Satisfaction
A great place to stay. Fantastic location for shopping. Well worth the money.
Yew chin Lim,Malaysian
Arrival Date: May 26, 2006
Room type: Superior (Main wing)
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
72%
Satisfaction
I like the fact that it provides cheap alternative for laundry which is usually exorbitantly priced in most hotels.
Claud Brandt ,British
Arrival Date: May 21, 2006
Room type: Superior (Main wing)
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
88%
Satisfaction
Internet access in room needs to be improved otherwise a very good Hotel in terms of value for money.
Jessica Lovatt,Canadian
Arrival Date: May 20, 2006
Room type: Superior plus
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
50%
Satisfaction
The hotel service was absolutly terrible, i would never recommend this hotel to anyone wanting quality service.
Pasupalati Deepak,Indian
Arrival Date: Apr. 24, 2006
Room type: Superior (Main wing)
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
91%
Satisfaction
Excellent value for money. Quality service and food. Convenient location in quiet residential area. Their hourly shuttle bus to Orchid Road was very convenient for shopping just 10 min away. Will return back for a holiday.Your booking was well handled. Hope to have the same during my Europe vacation shortly.
YUN TO CHUNG ,Chinese
Arrival Date: Apr. 8, 2006
Room type: Superior (Main wing)
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
45%
Satisfaction
so many ants running around the room & bathroom both
30 minutes one shuttle bus is much better than a hour for one
no tooth-brush & paste,no slippers,towels are not so clean
John Heifner,American
Arrival Date: Feb. 21, 2006
Room type: Superior (Main wing)
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
94%
Satisfaction
The room was outstanding and well worth the price. Furnishings and bed were excellent. There was mold on the ceiling over the shower. Breakfast was overpriced and not very good. Reasonable taxi ride to center city, but not convenient to subway. I would stay here again, but I would not eat breakfast.
Helle Ammitzboll,Danish
Arrival Date: Feb. 13, 2006
Room type: Superior (Main wing)
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
43%
Satisfaction
Bathrom was still " hairy" from former guests, first cleaning of bathtub on day four, no vacum cleaning during 7 days, one of the chambermaids did an exellent job but the others were awful. No opening hours on tour desk and bewerage shop, the answer when asking was "probably gone for lunch etc.", the tour desk prices enormous, taxi service exellent. Staff either exellent or poor. Locations is a bit out of city. Parking area is a taxi club every night with up to 25-30 units with running motors during the night, this make extremly loud noise and sound like a marketplace with shouting and laughter until 0400-0500 am. The overall value for money must be too expencive because of bad management, the possibilities are obvious but not exploited.
CHAN Kin Yip,British
Arrival Date: Dec. 30, 2005
Room type: Superior (Main wing)
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
88%
Satisfaction
Pretty impressive.
Robert Jarred,British
Arrival Date: Nov. 13, 2005
Room type: Superior (Main wing)
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
82%
Satisfaction
For thte price I thought it was value for money,can't fault it.
Kapil Pathare,Indian
Arrival Date: Oct. 23, 2005
Room type: Superior (Main wing)
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
70%
Satisfaction
No Bookings while called from the airport
Leow Beng Hock ,Malaysian
Arrival Date: Oct. 18, 2005
Room type: Deluxe (Plymouth wing)
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
80%
Satisfaction
I like the location of the hotel as it is away from town and it is quiet and safe.
A HotelTravel.com Member,New Zealand
Arrival Date: Sep. 16, 2005
Room type: Superior (Main wing)
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
65%
Satisfaction
The Hotel was reasonably well appointed but the bathroom is in need of attention.The swimming pool & outdoor area is great to relax in with drinks available via a telephone located in the area. The only drawback was that the location wasn't near the MRT and wasn't close enough to the main shopping area to walk, therefore most travel needed to be by Taxi to make the most of our time in Singapore. If you wish to travel by bus then there is a bus stop outside the hotel.
Nelly Cheung,Chinese
Arrival Date: Aug. 23, 2005
Room type: Superior (Main wing)
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
60%
Satisfaction
I like the location despite it's not conveniently located. Being in a residential area, it's quiet. The food in the Chinese Restaurant is nice. But there's hardly any facilities. They dont even have a pool. There's even no amenities...no shower cap, tooth brush n paste....You have to ask for it and they dont refill. The mattress is in poor condition. It ought to be replaced. Lucky I had to sleep on it for 3 nights only, or I'll get a backache. Another item that needs replacing is the shower. The flow is so slow n the water's cold. Is that because Singapore is a tropical country? The hair dryer has only cold and no warm wind. Feels so uncomfy. The people in the front desk are okay though and it's easy to get a taxi.
Katerina Vovkova,Czech
Arrival Date: Aug. 22, 2005
Room type: Deluxe (Plymouth wing)
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
94%
Satisfaction
What I really liked was the shuttle service provided by the hotel. I found it very useful. I can highly recommend.
S.P. Kamo,Indian
Arrival Date: Aug. 2, 2005
Room type: Superior (Main wing)
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
96%
Satisfaction
Staff was extremely courteous and we were very much pleased with services. I made a mistake while making my booking. I should have opted for breakfast to be included in the tarrif and I would have surely paid higher booking charges. Still it was an interesting stay and I am looking for my next visit, not sure yet, when?
Miyuki Jikihara,Japanese
Arrival Date: Jun. 18, 2005
Room type: Superior (Main wing)
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
83%
Satisfaction
The receptionists were very friendly and kind, the hall was big, clean and had nice atmosphere. The bed was very confortable. The big verandah door would not close never mind lock, the bath room was not clean and complimentry shampoo and conditioner etc had forgotton to be put out on first night.
The person responcible for taking names for curtesy bus looked me like I was a dog and talked to me like I was a stupid when I asked how to get the bus to the city centre. The bus was over heating and very smelly of engine oil.
Ron Batac,Philippine
Arrival Date: Jun. 17, 2005
Room type: Superior (Main wing)
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
77%
Satisfaction
I liked the efficiency of checking-in and -out, it was so fast!
Honestly, there was nothing i disliked!
Jeffrey Godinez,Philippine
Arrival Date: Jun. 16, 2005
Room type: Superior (Main wing)
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
80%
Satisfaction
Nice, affordable hotel recommended for Business Travelers
Joselito n. Pedero,Philippine
Arrival Date: Jun. 15, 2005
Room type: Superior (Main wing)
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
90%
Satisfaction
First, having used HotelTravel.com to book my hotel, I never regretted using them. I checked in, gave my voucher which I printed from the net, and the hotel did not give me any fuzz, no questions whatsoever. Copthorne assigned a room to me rightaway. After filling up the registration forms, swiping my credit card for incidentals, off to my room. Great service, fast and very attentive. Upon check out, never had any problem. Even the availability of cabs for the airport was right there by the door. Will I stay in the same hotel the next time? Yes, definitely. And I would book using HotelTravel.com once again.
Jonathan Delliston,British
Arrival Date: May 20, 2005
Room type: Superior (Main wing)
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
94%
Satisfaction
Loved the rooms, spacious a cozy very comfortable. A quiet area though just 5 mins for the main areas in Singapore. Free bus service was an added bonus i did not expect taking you right out to the shopping malls. Highly recommended and would stay again.
Nikhil Shrivastava,Indian
Arrival Date: May 7, 2005
Room type: Superior (Main wing)
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
63%
Satisfaction
Hotel is not reliable. If you lost any thing there no way to get it back . My wife forgot her gold chain worth of $400 in hotel room and when i confirmed with hotel people about that then hotel staff said this is not our prob and we r not responsible for that.
mohamed aSHRAF ABDEL SALAM,New Zealand
Arrival Date: Apr. 25, 2005
Room type: Superior (Main wing)
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
62%
Satisfaction
what i like most is the clean lobby and reception, also good gym, but swimming pool was not that clean, the staff at reception are the worst of this hotel and make your stay totally unhappy experience they are slow, talking to each other and unhelpful, the first room i had was full of ants and they took ages to change the room
Aneurin Hughes,British
Arrival Date: Apr. 25, 2005
Room type: Superior (Main wing)
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
58%
Satisfaction
Bathroom needed upgrading, door of drinks cabinet didnt work, dingy. All the basics were there but seemed rundown.No bar other than a karaoke one. Unlike normal Singapore standards,staff here seemed unmotivated and not eager to help. Pleasant area and easy access to Orchard Rd and the botanic gardens. Advertising material for the hotel promises more than it delivers. Overall I got the impression that it was trying to emulate a superior hotel but failed to do so. It needs a lot spending on it to lift it to a better category.The big let down however was the service. Reasonably cheap but I would sooner spend more next time and relax in a more congenial atmosphere. I would not stay at this hotel again.
Leona Abella,Philippine
Arrival Date: Apr. 11, 2005
Room type: Superior (Main wing)
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
72%
Satisfaction
What I liked most in this hotel is the warm welcome and the accommodating staff at the front desk, tour desk and concierge. The atmosphere is so quiet and peaceful that help me relax whenever I go back after a stressful meeting.
Though it was just an overnight stay, I felt so at home with Copthorne Orchid Hotel. I had such a nice stay.
Tracy Little,British
Arrival Date: Apr. 11, 2005
Room type: Superior (Main wing)
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
90%
Satisfaction
The hotel was great value for money, it was very clean and the staff were extremely helpful. The shuttle bus provided was a bonus even though taxis are cheap.
A HotelTravel.com Member,British
Arrival Date: Jan. 18, 2005
Room type: Superior (Main wing)
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
69%
Satisfaction
The hotel is quite large and located over two main buildings linked by a short walk. I felt that its location outside the city centre was the main drawback, necessitating bus/taxi rides to get anywhere. The room sizes are good and the main restaurant had an acceptable breadth of menu. The staff were very helpful and an onsite laundrette was wonderful for travellers spending a lot of time away from home such as myself. There is a popular Chinese reaturant located within the hotel complex which attracted a lot of outside custom and there was a very noisy party one night when I was staying there.
Rodger Dashow,American
Arrival Date: Jan. 2, 2005
Room type: Superior (Main wing)
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
55%
Satisfaction
tired tour bus hotel away from where you want to be
Lee Bryant,Australian
Arrival Date: Dec. 25, 2004
Room type: Superior (Main wing)
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
63%
Satisfaction
We chose this hotel because it was close to the Botanic Gardens. In terms of shopping etc the hotel was a little out of the way. We didn't use the shuttle bus as we weren't aware that you had to until we needed it and then it was booked out. We weren't prepared to wait.
Maria Pilar Teresa Enrique,Philippine
Arrival Date: Nov. 19, 2004
Room type: Superior (Main wing)
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
66%
Satisfaction
The queen beds were big enough for my sons. The location is okay in a way tha it is not in the noisy part of the city. Nice location for those who want to rest. At the price I got it, it's reasonable.
A HotelTravel.com Member,Finnish
Arrival Date: Nov. 1, 2004
Room type: Superior (Main wing)
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
75%
Satisfaction
Hotel was great for budget traveller.
Robert Bartlett,Australian
Arrival Date: Oct. 10, 2004
Room type: Superior (Main wing)
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
65%
Satisfaction
The location was a little way out of town, which we knew about, but the bus shuttle was an excellent service. I could only say the restaurant was average and the breakfast could be improved. Also some of the staff on the desk should smile a little more.
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Top Hotel Reviews
Orchard Road
I was really surprised at how nice the Royal Plaza was. I wasn't expecting much because it was F1 race weekend and getting a hotel was very difficult, so when the 3rd option was the Royal Plaza (I'd ...
I was really surprised at how nice the Royal Plaza was. I wasn't expecting much because it was F1 race weekend and getting a hotel was very difficult, so when the 3rd option was the Royal Plaza (I'd ...
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Tom Racette
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