Grand Mercure Roxy Hotel
Grand Mercure Roxy Hotel
50 East Coast Road Roxy Square (via Marine Parade Rd), Singapore
Star Ratings : 
Location : East Coast Rooms : 540
Location : East Coast Rooms : 540
Grand Mercure Roxy Hotel (formerly the Century Roxy Park Hotel) is strategically located near the airport. The hotel is well positioned and equipped for business and leisure travellers.
from US$128
per night
TAX & SERVICE INCLUSIVE
per night
TAX & SERVICE INCLUSIVE
Based on 867 HotelTravel.com Guest reviews
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
80%
Customer Satisfaction
Rated #47 for all Singapore hotels
The hotel was excelent in all way and on my birthday they give me a birthdaycake. I have never get something on my birthday when I staied on a hotel in Europ.
We have only good to say about the hotel. If someone of our friends are going to Singapore we would recommend the hotel. Next time we are going to Singapore there must be Mercury Roxy Hotel....
Roar Haltvik, Norwegian
Arrival Date
Departure Date
Rooms
Adults
Children
Room 1 :
Room 2 :
Room 3 :
Room 4 :
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February has only 29 days.
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Hotel Rates are per room, per night
Triple/Quad occupancy may include an extra bed for some room types.
Our Editor's Hotel Suggestions
A HotelTravel.com Member,Australian
Arrival Date: Nov. 5, 2008
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
71%
Satisfaction
Bit far out from most places in Singapore but if you are not wanting to be in the centre of things its not a bad location.
Ronald Seaman,Australian
Arrival Date: Aug. 19, 2008
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
95%
Satisfaction
Grand Mercure Roxy is an excellent hotel, spotlessly clean and staff helpful polite and eager to please, breakfast first class, I would suggest that table staff are over attentive and need a little more training, room and en,suite excellent. We enjoyed our stay and will return.
A HotelTravel.com Member,Japanese
Arrival Date: Jul. 8, 2008
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
48%
Satisfaction
4 stars are far too much. I would rate this hotel at 2 stars on global standard.
Daniel Chan,American
Arrival Date: Jun. 26, 2008
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
94%
Satisfaction
Everyone was friendly & helpful. The laundry dept may need to learn something about ironing linen suits (overly done) & shirts. A button was missing from a shirt, but they replaced it for free. I recommend the hotel and will certainly return to it when I'm in Singapore
Denis Meehan,Australian
Arrival Date: Jun. 16, 2008
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
88%
Satisfaction
Clean, modern and well appointed. Main attraction was proximity to the airport and transport links
A HotelTravel.com Member,Australian
Arrival Date: Apr. 27, 2008
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
84%
Satisfaction
Spacious and quiet - Excellent service from staff. BUT $8.50 for a bottle of water and $7.95 for 15minutes of internet....... this is really a rip-off. I stayed recently at a MUCH cheaper hotel elsewhere in Singapore gave a free bottle of water with the room (more downstairs @ $2.00) and FREE wireless internet. All in all a good hotel. MRT was too far to walk to.
A HotelTravel.com Member,Belgian
Arrival Date: Apr. 2, 2008
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
98%
Satisfaction
It is one of the best managed hotels that I visit on my business trips, thats why I always go back
Manoj Midha,American
Arrival Date: Mar. 29, 2008
Room type: Deluxe
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
46%
Satisfaction
I was given a room on a floor which was stinking the whole time I was there. I complained so many times but they were not able to fix the issue. The front desk staff was really inefficient and very unhelpful. I will not recommend or stay at this hotel.
Manoj Midha,American
Arrival Date: Mar. 24, 2008
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
54%
Satisfaction
I made this reservation for my parents. Their experience was better than mine. But still I will not recommend this hotel to anyone.
A HotelTravel.com Member,New Zealand
Arrival Date: Mar. 20, 2008
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
67%
Satisfaction
Booked a non-smoking room, but was not available, then we were told that we had to wait for 45 minutes to get even a smoking room ( this was at 3.30PM). When we raiised our voice, they found the room stright away, so not sure what was happening. Given it was a smaoking room, we felt very uncomfortable. Otherwise its an OK hotel, close to the airport.
Bernard Barker,British
Arrival Date: Mar. 12, 2008
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
78%
Satisfaction
Very good choice and variety of food for breakfasts
Would stay at hotel again if I visit Singapore again
A HotelTravel.com Member,Japanese
Arrival Date: Feb. 21, 2008
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
32%
Satisfaction
When I arrived at hotel at midnight, my room was not cleaned and water is dropping form toilet. Manager was not so sericous when I complained. I cannot believe the hotel get 4 stars. I cannot recommend this hotel when your first visit on business.
Peter Ginns,British
Arrival Date: Feb. 2, 2008
Room type: Deluxe
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
80%
Satisfaction
The hotel is undergoing a refurbhishment, so the standard rooms/delue rooms need upgrading, we stayed in a royal club room, which was of a higher standard ( more money)
It was located well, with easy access to the bus and MTR routes, plenty of places to eat locally.
Joo Lee Khoo,Malaysian
Arrival Date: Jan. 26, 2008
Room type: Deluxe
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
66%
Satisfaction
The breakfast that came with the room is dull. There is no variety.
Gayantha Jayasekara,Australian
Arrival Date: Dec. 23, 2007
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
85%
Satisfaction
The hotel staff was excellent and the stay was very good. The breakfast should have more local variety. However at checking out I informed the reception staff that my son broke one small toilet glass and that I wanted to pay for it. After a 5to 10min they came back and asked for $5 for the small glass. After asking for an explaqnation why 1 glass cost so much they wqaived the fee. After staying for 4 days I expected a better and more reasonable and realistic response
david davies,British
Arrival Date: Nov. 28, 2007
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
75%
Satisfaction
The breakfasts were excellent, didn't eat in the restaurant at night. What I found outrageous was the charge the Hotel made for internet use = $18.00 per hour and this was a reduced rate. I went next door to an internet shop and was charged $3.00 per hour. I always assumed that hotels were existed to offer a service not rip it's customers off. In Hong Kong I have bought a cup of coffee in a restaurant and got internet connection for free. Just a little thing but I feel the Hotel was really ripping it's patrons off. I wouldn't use it again.
Alok Prasad,Indian
Arrival Date: Nov. 12, 2007
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
74%
Satisfaction
Not withstanding the distance from the city center, we found the hotel convenient and well connected by bus. The shopping mall across the road took care of almost all the purchases we had planned to make.
A HotelTravel.com Member,Austrian
Arrival Date: Nov. 5, 2007
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
74%
Satisfaction
We stayed in a floor where rooms were being refurbished = very noisy
We arrived at 9 am, received our room immediately, early check in was not a problem at no extra charge. No queues at check-in or check-out.
About 10 mins from the airport, hotel provides airport shutte. Good for stop-overs in Singapore. Some shopping possible at "shopping mall" opposite the hotel.
Had a very nice meal at the hotel restaurant. Friendly service. Nice surrounding in the pool area. Hotel provides shuttle service to the airport. Pool quite small but very nice "greek-style" pool and garden setting.
Madan Chauhan,Canadian
Arrival Date: Oct. 12, 2007
Room type: Deluxe
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
99%
Satisfaction
This hotel is good for all occassions. Very clean, staff very friendly and always wiling to help. It was my birthday during my stay at the hotel. When I came back from my day's work, I was surprised to see a small piece of cake and birthday cake signed by the manager on duty.
I was impressed by that. I thanked the manager and staff for making my day a great day.
I recommend this hotel to everyone.
A HotelTravel.com Member,Belgian
Arrival Date: Oct. 8, 2007
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
94%
Satisfaction
This hotel has a good management, with eye for detail
Julie Jacoby,Australian
Arrival Date: Oct. 4, 2007
Room type: Royal club
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
43%
Satisfaction
the room was in need of refurbishment. plumbing fittings were "very old hat". For a club room was more like a standard room, very drab and although very clean not what I was expecting, perhaps I should have gone for a junior suite. Very disappointed and not up to the mark.
A HotelTravel.com Member,Australian
Arrival Date: Aug. 29, 2007
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
100%
Satisfaction
Good clean hotel room, friendly helpful staff, great breakfast and airport transfers were provided free. Highly recommended.
Brian david Williams,British
Arrival Date: Aug. 16, 2007
Room type: Deluxe
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
68%
Satisfaction
I have a complaint which is against the hotel. In the Feast in the East restaurant they display a sign which states that there is a 50% discount after 8p.m. We ate there believing this to be the case. When paying the bill it was pointed out to me the 50% discount applied to cakes and coffee in the downstairs cafe. Sure enough in very small print it does say that. I am sure we are not the first ones taken in by this misleading advertismaent. i should say the food was great and the full price very reasonable, so why risk irate customers.
marcello meloni,Italian
Arrival Date: Aug. 9, 2007
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
94%
Satisfaction
the staff are very comp[etent and friendly. The location is perfect for transit and also for shopping.The room and food are very good and convenient.
David Shaw,Canadian
Arrival Date: Jul. 20, 2007
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
76%
Satisfaction
While at the hotel my 11 year old son had an accident which neccessitated an ambulance ride to the "Emergency Dept' of a childrens hospital. The hotel staff responded quickly and followed up once my son and I had returned from the hospital.
Pierre Ackermans,Belgian
Arrival Date: Jul. 7, 2007
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
88%
Satisfaction
excellent hotel, very well managed
William Turner,Canadian
Arrival Date: Apr. 2, 2007
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
94%
Satisfaction
Staff were very helpful, and the breakfast choice was very good. Rooms weere clean , big and comfortable. Checking out was very quick.
Roar Haltvik,Norwegian
Arrival Date: Feb. 23, 2007
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
100%
Satisfaction
The hotel was excelent in all way and on my birthday they give me a birthdaycake. I have never get something on my birthday when I staied on a hotel in Europ.
We have only good to say about the hotel. If someone of our friends are going to Singapore we would recommend the hotel. Next time we are going to Singapore there must be Mercury Roxy Hotel.
Mille Wilken Bengtsson,Danish
Arrival Date: Jan. 2, 2007
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
95%
Satisfaction
Excellent breakfast and free shuttle to the airport. 12 hours of relaxing comfort before the next flight.The airport shuttle was a gift and the knowledge of a swimmingpool nearby was good. However, we came too late in the evening to make use of it.
A HotelTravel.com Member,Australian
Arrival Date: Dec. 9, 2006
Room type: Deluxe
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
98%
Satisfaction
The facilities where better than expected, except for the business centre. Staff where all very pleasant. Will definetely recommend to fanily and friends
Seow Foong wei,Malaysian
Arrival Date: Oct. 31, 2006
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
83%
Satisfaction
Near to Changi Airport and only fifteen minutes to Suntec city although not serve by Mrt but have good public transport just outside of the hotel.
Rocky Jack,Indonesian
Arrival Date: Sep. 30, 2006
Room type: Deluxe
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
84%
Satisfaction
The Internet charge is too expensive
John Mclean,British
Arrival Date: May 1, 2006
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
67%
Satisfaction
Reasonable size, clean and quiet, but nothing special. Despite the brochure in the room describing the facilities as including a bar open to 24.oo there was no bar available at 2240. We were told that there was a bar next door but a resident told us it was the local pick up joint for prostitutes and the only other nearby bar was a fast food arcade full of local colour but no charm and rather unsavoury. Seperated from the beach and its facilities by the local motorway. We used it as it is the nearest hotel to Changi but another time would go the extra distance into town.
Scott Clarke,Australian
Arrival Date: Apr. 19, 2006
Room type: Family suite
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
100%
Satisfaction
One of the most enjoyable stays I have had anywhere in the world. The staff were so polite and helpful and the food was great. I'll definately stay in this hotel on my next trip to Singapore.
Kuan Liong,Indonesian
Arrival Date: Mar. 15, 2006
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
99%
Satisfaction
We stayed there for 7 nights enjoyed it so much. The people at front desk and the waiting staffs at the restaurant we so nice and friendly, The room is big, clean and very quiet. Shopping mall just opposite the hotel and a lot of restaurants behind the hotel. Very close to airport and not very far to city. I will stay there again when i go back to Singapore.
A HotelTravel.com Member,American
Arrival Date: Mar. 12, 2006
Room type: Deluxe
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
85%
Satisfaction
Overall, a pleasant stay for business trips.
Vic Mccartin,Australian
Arrival Date: Oct. 14, 2005
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
89%
Satisfaction
Good location and friendly staff. Main complaint was early mirning call was completely stuffed up. A clock in the room would be good. Good value for money. Thanks will stay again.
Adam Deeby,Australian
Arrival Date: Jul. 5, 2005
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
93%
Satisfaction
The hotel is located conviently to shops transport city and airport , the staff are efficient and friendly, the rooms are clean the facilities are good
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Top Hotel Reviews
East Coast
Grand Mercure Roxy is an excellent hotel, spotlessly clean and staff helpful polite and eager to please, breakfast first class, I would suggest that table staff are over attentive and need a little mo...
Grand Mercure Roxy is an excellent hotel, spotlessly clean and staff helpful polite and eager to please, breakfast first class, I would suggest that table staff are over attentive and need a little mo...
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