Banks: 08.30 to 15.00, Monday to Friday (close at 13.30 on Fridays)
Post Offices: 09.00 to 17.00, Monday to Friday
Government Offices: 08.30 – 18.00, Monday to Friday
Business Centres: 08.30 – 18.00, Monday to Friday
Shops: 09.00 to 18.00, Monday to Saturday

Porto is a regarded as a safe destination for visitors. Violent crime against tourists is very rare although petty crime does exist. As with any major city, it is important to always use common sense, always keep hold of your belongings and never flash cash or valuables around in public. Train and bus stations are hotspots as are busy tourist attractions. Should you be unfortunate enough to become a victim of a crime, you will find the police very helpful.

220V, 50Hz; European round two-pin plugs are standard.

The city boasts excellent hospitals and the standard of care within them is also very good. For minor illnesses, the city’s pharmacists will be able to offer medical advice. Those who are travelling from within the EU should always carry their European Health Insurance Card as this entitles visitors to discounted treatment. Everyone else should make sure that they have valid health insurance.

Emergency services: 112
Hospital de Santo António: +351 223 395 370

The national language of Porto is Portuguese.

Portugal uses the euro (EUR), with €1 equal to 100 cents.

People who are travelling between EU countries will not be restricted as to the amount of products they can bring in and take out providing that everything is for personal use. There is no longer duty-free shopping available for EU countries although the airport does offer some excellent bargains on food and drink – especially port.

The family is very important in Portuguese life and is the foundation of Portuguese society. Loyalty to the family will always come before social friendships, relationships and business. When you are in Porto, it will be important to remember that appearances are very important and conservative dress is appropriate for restaurants, meetings and social gatherings. Being polite and well-mannered is also very important as you will be ignored if you are considered to be rude.

Citizens from the EU, the USA, Canada, Australia or New Zealand do not need a visa. Everyone else should contact their nearest Portuguese embassy before planning to visit Portugal.

Visitors will find Porto’s information office at Rua de Infante, Dom Henrique 63. 
Phone: +351 222 057 514