Pan Pacific Manila 
Pan Pacific Manila 
Corner M.Adriatico & Malvar St Malate, Manila City, Philippines 
Star Ratings :   Location : Malate District   Rooms :  236
Pan Pacific Manila is a luxury hotel located in the heart of Manila. At the Pan Pacific Hotel one can expect to be pampered and the hotel's clients include business executives, members of the government and others of high standing in the community. The Pan Pacific is a world class hotel that serves it's guests well.  
from US$146
per night
TAX & SERVICE INCLUSIVE
 
Based on 597 HotelTravel.com Guest reviews  
Standard of Room 
Hotel Facilities 
Food & Beverage 
Service 
Location 
Value For Money 
86% 
Customer Satisfaction 
Rated #11 for all Manila hotels 
 
The Pan Pacific is in a perfect location for the tourist to manila. many fine restaurants and bars in the area. I stayed in a pan pacific king room which was well worth the upgrade for the extra space. Large, excellant views and well kept, turn down service had a lovely touch of home made sweet cakes. Staff could not be more friendly or helpfull. ( i nedded a charger for my phone, all had been let out so one of the butlers lent me his own) I will be staying here again on my next visit....
 
Christopher Avens , British
Arrival Date 
Departure Date 
Rooms 
 
Adults 
Children 
Room 1 :
 
Pan Pacific Manila Reviews
 
 
Gregory Cassier,American
Arrival Date: Jan. 28, 2009 
Room type: Deluxe 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
81%
Satisfaction
 
An excellent hotel but a little overpriced for the Philippines. Staff was very friendly, room was clean and the facilities (pool, gym, etc) were excellent. The location is a bit of a turn-off as it's right in the middle of beggar central and you couldn't walk anywhere without a half-dozen beggars asking for money. It's a lot more sketchy of a neighborhood than Makati where I've stayed before. It is however located close to Robinson's Shopping Mall and several decent restaurants. My biggest complaint with the hotel itself is that they advertise free internet in the rooms but it isn't. They charge $18 a day for the service. For the amount of money you pay, they should provide this for free. I have no regrets about choosing the Pan Pacific but in the future I'll probably stay in Makati again
A HotelTravel.com Member,New Zealand
Arrival Date: Jul. 11, 2008 
Room type: Superior 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
83%
Satisfaction
 
The hotel was beautiful, the staff fantastic, helpful, and we felt they always had our best welfare at heart. Due to the venue, it was also quite a culture shock- I'm not saying an unpleasant one! I would reccommend the Pan Pacific. The wasted view and room set up stopped it from being excellent; nothing to do with service or cleanliness. We met some fantastic staff and had really good contact; others did seem a little distant and impersonal; I realise eye contact may be a cultural issue. Excellent- handy to everything. Vehicles everywhere plus hotel transport to and from airport available- at a rip-off price if coming from airport for first time however!! We expected it as we were not used to currency or cost of things!
A HotelTravel.com Member,American
Arrival Date: Mar. 28, 2008 
Room type: Deluxe 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
72%
Satisfaction
 
The area can be very shady, especially at night. The staff are hit and miss in regard to friendliness.
A HotelTravel.com Member,Dutch
Arrival Date: Feb. 17, 2008 
Room type: Superior 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
83%
Satisfaction
 
stayed here already many times my impression is that thw quality of the hotel is decreasing.
Alejandro David,Norwegian
Arrival Date: Dec. 16, 2007 
Room type: Executive room 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
94%
Satisfaction
 
This hotel had top service quality and the persoonrl are very helpful,I wiil stay to this hotel again
Albert Paasman,Dutch
Arrival Date: Oct. 15, 2007 
Room type: Superior 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
92%
Satisfaction
 
the most i liked was the fast response to some questions i had
A HotelTravel.com Member,Italian
Arrival Date: Aug. 12, 2007 
Room type: Pacific king room 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
78%
Satisfaction
 
I think the hotel is undergoing some renovation at the moment but the staff will not simply admit it as if it was some sort of secret. I did not see any proper reception desk during my stay and I checked in at the concierge as soon as you enter the hotel . I think it was the first time in my life. Besides I did not like the hotel design with the restaurants (only japanese and korean by the way) reachable only through the main lobby and located outside the hotel building. They also charged me 5% to put my meal bill on my room's account.(!??) The location is not so bad being near Robinson Department Store but the area is full of beggars (especially children ) without proper pavement and forcing you to walk in the street at your own risk with Manila's traffic.. I will not return to this hotel..Hyatt or Diamond Hotel in the same area are much better value for money.
A HotelTravel.com Member,American
Arrival Date: May 1, 2007 
Room type: Pacific king room 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
76%
Satisfaction
 
I was charged for two nights as I checked in after I arrived instead of waiting 'til the 2 PM check-in time...
A HotelTravel.com Member,American
Arrival Date: Mar. 29, 2007 
Room type: Superior 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
92%
Satisfaction
 
My only real complaints involve problems common to most 5-Star hotels, worldwide. (1) Pan Pacific, Manila, is not far from the international airport. After checking out early on a Saturday (5:00 a.m.), I asked for a metered taxi to the airport. The Concierge fulfilled my request, but pressured me to take the hotel's transportation (a car, similar in size to a taxi). When I asked for the fee for transportation, I was quoted 900 Pesos. I declined. My taxi fare to the airport was 110 Pesos. Why do hotels insist on inflating their prices by 800% for incidental services? It makes me angry! (2) The cost for a can of Coke, in the room, was 95 Pesos. At the nearby convenience store, the price for the same item is 18 Pesos. Other than these complaints, the hotel is very nice, has excellent security, and is close (walking distance) to a major shopping mall and numerous eating places.
Christopher Avens ,British
Arrival Date: Nov. 24, 2006 
Room type: Pacific king room 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
100%
Satisfaction
 
The Pan Pacific is in a perfect location for the tourist to manila. many fine restaurants and bars in the area. I stayed in a pan pacific king room which was well worth the upgrade for the extra space. Large, excellant views and well kept, turn down service had a lovely touch of home made sweet cakes. Staff could not be more friendly or helpfull. ( i nedded a charger for my phone, all had been let out so one of the butlers lent me his own) I will be staying here again on my next visit.
A HotelTravel.com Member,Australian
Arrival Date: Nov. 7, 2006 
Room type: Superior 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
91%
Satisfaction
 
Hotel area in the heart of city nightlife but security very efficient.Food excellent.My business partner and I were pampered with service.
Trevor Hayes,British
Arrival Date: Oct. 24, 2006 
Room type: Pacific king room 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
99%
Satisfaction
 
I have stayed in this hotel on two separate occasions, and each time the hotel has offered excellent service and value for money. The staff are extremely helpful and friendly. YOU would not be disappointed with your stay here.
A HotelTravel.com Member,American
Arrival Date: Aug. 24, 2006 
Room type: Superior 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
77%
Satisfaction
 
Most of all, there are seldom reasonable hotel in Manila. However this one is more than normal one among the city. If you have enough money to pay, it worth to pay here. Only one thing I was't satisfied was check-out delay. But otherwise, everything so fine.
A HotelTravel.com Member,Canadian
Arrival Date: Jun. 27, 2006 
Room type: Superior 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
94%
Satisfaction
 
Wlaking distance to ocean, Shopping and attractions. It was well located. The hotel was just perfect (room, bathroom, pool, lounge, etc.) My wife just loved it! I would recommend this hotel anytime.
Ronald Schleppy,American
Arrival Date: Jul. 20, 2005 
Room type: Executive deluxe 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
88%
Satisfaction
 
Disappointed with restaurant. Bar was good.
A HotelTravel.com Member,British
Arrival Date: Apr. 8, 2005 
Room type: Executive room 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
86%
Satisfaction
 
A first class hotel extremely well located for tourism and nightlife in the Ermita district. Superb rooms and a vast range of of coffee shops and eating places in the lobby or in the immediate vicinity. I loved the rooftop bar which is great for watching the sunsets ... but the food up there was not very good in that context. It was over complicated and poor value. Only stayed a short time so it would be unfair to say much more ... but I would stay there again.
Adam Roach,American
Arrival Date: Mar. 20, 2005 
Room type: Executive room 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
86%
Satisfaction
 
What I liked most about the experience at the Pan Pacific was the service. Very professional. Even though the room seemed like an average room, I felt comfortable and pampered more so than at other hotels that I have stayed at before. I would definitely stay there again.

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 Pan Pacific Manila
 Malate District
 An excellent hotel but a little overpriced for the Philippines. Staff was very friendly, room was clean and the facilities (pool, gym, etc) were excellent. The location is a bit of a turn-off as it'...
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