Banks: 08.00 to 19.00, Monday to Friday
Post Offices: 08.00 to 18.00, Monday to Friday
Government Offices: 09.00 to 18.00, Monday to Friday
Business Centres: 09.00 to 18.00, Monday to Friday
Shops: 10.00 to 22.00, daily

Monterrey is one of the safest cities in the entire region, with low levels of violent crime and pick-pocketing. You can even walk around at night and feel safe and taxi drivers are reliable to boot. It is worth keeping your wits about you, however, as nowhere in the world is perfectly safe nowadays.

110V, 60Hz – two and three-pin plugs

If you are visiting Monterrey in the summer months, be aware that is gets really hot and wearing sunscreen and a hat is a must. The town is one of the best looked after in all of Mexico with clean streets and hygienic eateries. There are no exotic diseases to worry about.

Emergency services: 065
San Jose Tec Monterrey Hospital: +52 81 346 6102

Mexican Spanish is a derivative of Spain’s Castilian Spanish and is quite easy to pick up. Mexican workers in tourist areas will speak English.

Mexico has the peso as its currency and it is always good to have small change in your pocket for cabs and sundries as high-value notes can be difficult to change on the street.

Duty-free limits for visitors to Mexico are: 400 cigarettes or 50 cigars, and up to a kilogram of tobacco; two litres of spirits or wine; and a reasonable amount of perfume and gifts.

Monterrey is more conservative than most Mexican cities, and certainly more so than Mexico City or the popular resorts of Cancun and Acapulco. You’ll get away with smart shorts by day, but slacks or jeans are a better bet. Mexicans tend to over-gesticulate at one another, both in good and bad terms, and keeping a cool head in trying situations is advised. Try not to offend anyone or place hands on hips if annoyed.

Nationals of most of the EU and of the USA do not need a visa for stays of up to 180 days, but must be holding a Tourist Card (FMT) issued for free by the airline you fly in with. You can also pick up an FMT at embassies, consulates and border crossings. All travellers need a passport which must be valid for at least six months to enter Mexico.

The Infotur Tourist Office in Monterrey is open Monday to Friday and can be found on the Third Floor, Edificio Elizondo Paez, 5 de Mayo 525 Ote, Monterrey, Mexico. 
Phone: +52 81 8345 0870