Dorsett Penang Hotel (Sheraton Penang Hotel) Reviews

Arrival date: Jun. 18, 2008			Room type: Superior
Standard of Room			Service		81% Satisfaction
Hotel Facilities			Location
Food & Beverage			Value For Money

The hotel has very luxurious rooms and the appearance. However, the efficiency of the hotel staff is not very sound.

Arrival date: May 1, 2008			Room type: Executive suite
Standard of Room			Service		99% Satisfaction
Hotel Facilities			Location
Food & Beverage			Value For Money

The Dorsett Penang is an excellent experience, with simply first class staff, great food and close to amenities. We took an Executive Suite on the top floor, which provided two toilets, two main rooms (each with a TV) and even with all this space, the cost was most reasonable thanks to HotelTravel.com. The nearby newly opened New World Park and fascinatingly restored shop-houses in Nagore Place offer alternate, inexpensive Penang dining at it's best. A walkway connects the hotel to adjacent shops and large supermarket and it's just a short stroll to major shopping in Penang Road. We have stayed at this hotel many times and to be remembered and have the red carpet treatment on each visit is very special indeed. You can't get better than this for a city hotel in Penang for anywhere near the price. Room clean, spacious, quiet, aircon worked well, great view. free health club (machines, sauna). Pool is a bit small and not suited to laps, but I've seen worse. Everyone of the staff has a genuine smaile like they enjoy serving you - fast, efficient and they understand Aussies! The buffet breakfast is the best I can recall anywhere. Evening meals are varied and excellent. Parts of the property are being slowly upgraded, but we had the best and I have no complaints. Housekeeping staff were friendly with nothing too much trouble. Thanks to HotelTravel.com, the cost of our Executive Suite was most reasonable, being not much dearer than the average for a city hotel in Penang and very much cheaper than the (marginely) best. Adjacent to supermarket, nearby alternative dining of all types so typical of Penang's inexpensive foods. Short walk to Penang Road shopping, taxis readily available. Airport pick-up by hotel was waiting for us and car was new and spacious. Taxis are always readily available and cheap.

Arrival date: Jan. 4, 2006			Room type: Superior
Standard of Room			Service		99% Satisfaction
Hotel Facilities			Location
Food & Beverage			Value For Money

Good view of bay to the north of Geargetown but not on sea front. Very clean hotel, very courteous staff and excellent food.

Arrival date: Mar. 18, 2005			Room type: Standard
Standard of Room			Service		83% Satisfaction
Hotel Facilities			Location
Food & Beverage			Value For Money

there were problems of reservation but luckily was solved.

Arrival date: Jan. 23, 2005			Room type: Superior
Standard of Room			Service		61% Satisfaction
Hotel Facilities			Location
Food & Beverage			Value For Money

the overall hotel was clean but the room was unclean, poor air conditioning. The staff was very helpful