Golden Sands Resort by Shangri-La
Golden Sands Resort by Shangri-La
Batu Ferringhi Beach, Penang, Malaysia
Star Ratings : 
Location : Batu Ferringhi Beach Rooms : 395
Location : Batu Ferringhi Beach Rooms : 395
Golden Sands Resort by Shangri-La (Formerly Shangri-La's Golden Sands Resort) brings together the magic of the east and the comforts of the west, with its rooms and suites offering all the amenities you would expect from a 5-star resort.
from US$115
per night
TAX & SERVICE INCLUSIVE
per night
TAX & SERVICE INCLUSIVE
Based on 205 HotelTravel.com Guest reviews
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
82%
Customer Satisfaction
Rated #10 for all Penang hotels
The Golden Sands is great value for money;the staff are polite and helpful;it is central to everything;the facilities are excellent. The only downside is the beach but that is not the resort's fault. The authorities need to clean it up, However the facilities are so good at the Golden Sands you don't need the beach. Penang is one of the most under rated places on earth for a holiday....
A HotelTravel.com Member, Australian
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Golden Sands Resort by Shangri-La Reviews
A HotelTravel.com Member,Singapore
Arrival Date: Mar. 16, 2009
Room type: Superior hill view
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
56%
Satisfaction
This has been a most disappotining family hols for me and my family with the Goldon Sanda. My niece insisted and plan this stay with the hotel due to two past stay there.When we book, the hotel should warn us of it's extensive renovations so as a choice or mental preparation is in placed, felt cheated.After checked in and resting, heavy drilling has awaken us, when asked to change room, the Duty manager says to bear with him for 2 hours, when asked if this is going to go on tomorrow, he says NO, it is the last day of hacking which was a lie as the next day at 4 pm after a long day wanted to take a rest the drilling start.. We thought the handling of this icomplaint can be handled more diplmatic.
In general, the facilties were good, the cafe did a good change, however the quality of the food at breakfast has gone down the drain.I guess next year we have to look for better choices.We holiday in Penang every year.
A HotelTravel.com Member,Australian
Arrival Date: Feb. 18, 2009
Room type: Deluxe seafacing
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
70%
Satisfaction
The location of this hotel is good with most of the markets starting near the hotel and long beach cafe not far away. The pool and surrounding bar areas is a fantastic site and the pools are big enough to swim or just laze about.
The hotel itself is very old and tired. Requires a good face lift as it had the old musty smell and the decor is very old. Apart from the actual room we stayed in, quite happy with the hotel.
Lawrence McElroy,American
Arrival Date: Jul. 18, 2008
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
84%
Satisfaction
Top notch, A number one, King of the hill. I've stayed there 3 times before and I will stay there again. Wouldn't even consider another hotel.
ross farmer,British
Arrival Date: Jun. 20, 2008
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
93%
Satisfaction
Holtel was excellent, no complaints...however this company (hotel travel.com) is completely incompitent and made life very difficult for both the hotel and me. Don't bok with this company, they're only cheap because they don't include breakfast!!!!!!!!!
A HotelTravel.com Member,Chinese
Arrival Date: Dec. 22, 2007
Room type: Deluxe seafacing
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
89%
Satisfaction
It is a great place for family holiday. There are a lot of activities for children. The sea is a bit disappointing, but the hotel garden is so good that the sea does not matter.
LAI WHITEHEAD,British
Arrival Date: Aug. 7, 2007
Room type: Executive seaview
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
74%
Satisfaction
Karaoke made it difficult to sleep. Supplying free earplugs does not really solve the problem.
Jodie Campbell,Australian
Arrival Date: Apr. 11, 2006
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
87%
Satisfaction
It was excellent for the child minding and childrens club facilities. It is a great family resort, our children loved it.
A HotelTravel.com Member,American
Arrival Date: Apr. 11, 2006
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
87%
Satisfaction
Had a great time, the staff are very friendly and helpful. My only concern was that the window in my 5th floor room had no lock on it and my children could easily climbed out onto an open balcony!!! Something should be done to rectify this.
Richard Vallis ,British
Arrival Date: Jan. 27, 2006
Room type: Deluxe seafacing
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
81%
Satisfaction
The hotel was great with an excellent atmospheare, the beach was a loverly soft sand and the weather was great, the Hotel staff are some of the best I have ever come across. The only down sides were the watersports activites were not good enough and some of the equipment was old and broken, there need to be more choice here. The sea water also is not that nice, but the pool more than makes up for that. If its a relaxed beach front hotel holiday you want then this is deffinetly the place to be.
A HotelTravel.com Member,Australian
Arrival Date: Mar. 16, 2005
Room type: Executive seaview
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
100%
Satisfaction
The Golden Sands is great value for money;the staff are polite and helpful;it is central to everything;the facilities are excellent. The only downside is the beach but that is not the resort's fault. The authorities need to clean it up, However the facilities are so good at the Golden Sands you don't need the beach. Penang is one of the most under rated places on earth for a holiday.
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Top Hotel Reviews
Batu Ferringhi Beach
Hotel was wonderful. Lovely lobby and lounge. Beautiful gardens and pools. Extremely friendly staff. Room was pretty standard, but that was all that was required, as planned to spend little time...
Hotel was wonderful. Lovely lobby and lounge. Beautiful gardens and pools. Extremely friendly staff. Room was pretty standard, but that was all that was required, as planned to spend little time...
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