Swiss-Garden Resort & Spa
Swiss-Garden Resort & Spa
2656-2657, Mukim Sungai Karang, Balok Beach, Beserah, Kuantan, Pahang, Darul Makmur, Malaysia
Star Ratings : 
Location : Kuantan Rooms : 304
Location : Kuantan Rooms : 304The Swiss-Garden Resort & Spa sits on a pristine stretch of beach. It is difficult to miss with its sweeping driveway leading up to a luxurious lobby. The large swimming pool with spectacular sea views is a welcoming sight for any weary traveller.
from US$73
per night
TAX & SERVICE INCLUSIVE
per night
TAX & SERVICE INCLUSIVE
Based on 111 HotelTravel.com Guest reviews
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
72%
Customer Satisfaction
Rated #10 for all Pahang hotels
The entrance of the hotel is magnificient with many beautifull details.
The swimmingpoolns jacuzzi are good and you can walk through the garden straight on the beach. The rooms are clean and well furnished....
Daniel Boonman, Netherlands
Arrival Date
Departure Date
No. of Rooms
Adult(s)
Children
Room 1 :
Room 2 :
Room 3 :
Room 4 :
Child Ages(for pricing and availability):
Room 1 :
Room 2 :
Room 3 :
Room 4 :
If your arrival date is within 24 hours you must submit your booking request via the Live Agent.
Departure Date must be greater than arrival date.
February has only 28 days for [year].
February has only 29 days.
Please contact a Live Agent if you require more than 30 nights.
Please enter arrival and departure dates
[START] - [END] of [TOTAL] review(s)
Hotel Rates are inclusive of 10% service charge and 5% VAT (Value added Tax)
Hotel Rates are per room, per night
Triple/Quad occupancy may include an extra bed for some room types.
Swiss-Garden Resort & Spa-Facilities & Services
Lobby
Beach activities
Gymnasium
Spa
Swimming pool (outdoor)
Hotel Services
Dry Cleaning
Limousine service (Price advised by Hotel)
Tour desk
24-hour security
Wedding Services
Credit Cards accepted
Maid service
Safety deposit box
Parking
Laundry
Vehicle hire
Limousine service (Price advised by Hotel)
Tour desk
24-hour security
Wedding Services
Credit Cards accepted
Maid service
Safety deposit box
Parking
Laundry
Vehicle hire
Business Facilities
Mail/ courier service
WIFI Wireless Internet access
Audio visual equipment
Banqueting
Ballroom
Business centre
Meeting facilities
WIFI Wireless Internet access
Audio visual equipment
Banqueting
Ballroom
Business centre
Meeting facilities
Recreational Facilities
Convenience store
Sauna
Spa
Gymnasium
Children's club
Games room
Massage
Beach activities
Tennis court
Children's pool
Jacuzzi
Sauna
Spa
Gymnasium
Children's club
Games room
Massage
Beach activities
Tennis court
Children's pool
Jacuzzi
Swiss-Garden Resort & Spa-Rooms & Accommodation
Deluxe Garden View
Deluxe Sea View
All rooms
Balcony / Terrace
Mini Bar
Cable / Satellite Television
Coffee / Tea Making Facilities
Air Conditioning
In Room Safe
Individual Temperature Control
Bathroom with bath tub and shower
King Bed or Twin Beds
Broadband Internet Access
Mini Bar
Cable / Satellite Television
Coffee / Tea Making Facilities
Air Conditioning
In Room Safe
Individual Temperature Control
Bathroom with bath tub and shower
King Bed or Twin Beds
Broadband Internet Access
Swiss-Garden Resort & Spa - Dining & Entertainment
Blossom
Garden Terrace
Parrot Bar
The Swiss-Garden Resort & Spa offers the following dining options:
Blossom
Garden Terrace
Malibu Club
Parrot Bar
Swiss-Deli
Garden Terrace
Malibu Club
Parrot Bar
Swiss-Deli
Located on the coast of Kuantan in the state of Pahang, the hotel sits on beautiful landscaped gardens that graduate to the blue waters of the South China Sea. Only 20 mins. from Kuantan airport and 10 from the town it is ideally located for both the businessman and traveller.
- Distance from city centre: 7 km
- Distance from city centre: 10 minutes drive
- Beach Front
Swiss-Garden Resort & Spa- Location & Map |
Kuantan
A HotelTravel.com Member,British
Arrival Date: May 17, 2008
Room type: Deluxe seaview
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
53%
Satisfaction
The high floor request was not stated in the voucher, the allocated room didn't have any seaview despite you'd paid for it. The receptionist denied your legitimate request bruntly. You had to shout and complain before the manager attended the issue.
Friedemann Frithjof Weber,German
Arrival Date: Jan 31, 2008
Room type: Family room
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
50%
Satisfaction
Our first room we got was very uncomfortable: The air inside was very bad, the room was not cleaned carefully, the bathroom was extremely mouldy and unventilated. Therefore we had to change our room. Fortunately the staff was very kind and helped us in this matter. Another point that needs to be mentioned was the quality of the food which really should be improved. Our whole family got serious problems. Finally we had to go to the doctor with our daughter because she got a food poisoning with worst feeling. Owing to these inconvenience caused we experienced a very great and good support from the hotel management: They arrangend the appointment with the doctor, they provided the transfer and paid all the expenses. Of course, we enjoyed the swimming pool and the nice beach including the impressive sea. So we can say we had a relaxing holdiay but our expectations were much higher than what we finally experienced. I think a four star hotel like the Swiss-Garden (as a Western brand) should offer a much higher level of comfort, especially the food.
We had our room in the 2nd floor which was foreseen as a non-smoking floor. Unfortunately nobody took care of that (including the staff): The guests smoked whenever they wanted(including the staff). We complained that but without any success. rooms are not cleaned wet frequently, especially the bath room; mouldy rooms and furnitures.
The guests did not take care of the rules which are published in the whole hotel and pool area: The rules for the swimming pool were ignored. Everybody did as wanted, the staff did not realize it.
to less Western style food; very bad quality leading to food poisoning of our family
We ordered a transfer from the airport to the hotel but nobody came to pick us up
Childcare availability was not available. This was really missing because we stayed during Chinese New Year, so many families spent their holidays in this hotel. That is not a good service for such an expensive hotel. The only area is a game room what is not the appropriate kind to entertain children. The game equipment was located in the fitness room what is also not a comfortable solution.
We got children's meal only on demand.
A HotelTravel.com Member,Malaysian
Arrival Date: Nov 30, 2007
Room type: Deluxe garden view
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
60%
Satisfaction
I like the swimming pool and children pool most because it is quite big and beautiful. The only thing that I am quite happy is that the game room was closed to early (10pm), less of entertainment program at night and no place for people to watch football (England Premier League) especially Saturday night.
David O'mahony,British
Arrival Date: Oct 12, 2007
Room type: Deluxe
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
70%
Satisfaction
Overall a good hotel - high quality food with a good range - even for veggies.
needs mosquito net pannels so we can breathe fresh air but not be bitten in our rooms! Rooms have enough space. not properly cleaned - eg. shelves in cupboard only wiped at front, at back its BLACK DUST! Cleaners not doing their job!!!!
Good pools, games room ok but needs a decent kids playground - slides, swings, climbing frame etc - seen this at other expensive hotels - why not Swiss G ?
quite location is much appreciated.
Daniel Boonman,Dutch
Arrival Date: Jul 16, 2007
Room type: Deluxe
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
83%
Satisfaction
The entrance of the hotel is magnificient with many beautifull details.
The swimmingpoolns jacuzzi are good and you can walk through the garden straight on the beach. The rooms are clean and well furnished.
Hang chua Bee,Malaysian
Arrival Date: Jun 17, 2005
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
63%
Satisfaction
On the positive sudes, the staffs are friendly and the resort location is fanstactic for both the scenic view and accessibility to the sea food restaurants. There were flies on the morning breakfast food, quite disgusting !! The rooms blanket seems not washed for quite a while, really need to upgrade the hygiene standard.
A HotelTravel.com Member,French
Arrival Date: Aug 06, 2007
Room type: Family room
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
70%
Satisfaction
A HotelTravel.com Member,Japanese
Arrival Date: Apr 29, 2007
Room type: Deluxe seaview
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
73%
Satisfaction
A HotelTravel.com Member,Japanese
Arrival Date: Apr 29, 2007
Room type: Deluxe seaview
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
73%
Satisfaction
Serge Godefroy,French
Arrival Date: Aug 04, 2006
Room type: Deluxe seaview
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
93%
Satisfaction
A HotelTravel.com Member,Spanish
Arrival Date: Jun 06, 2006
Room type: Deluxe
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
60%
Satisfaction
Kazuyuki Sekiguchi,Japanese
Arrival Date: May 12, 2006
Room type: Deluxe
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
83%
Satisfaction
Kazuyuki Sekiguchi,Japanese
Arrival Date: May 12, 2006
Room type: Deluxe
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
83%
Satisfaction
Hang chua Bee,Malaysian
Arrival Date: Jun 17, 2005
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
63%
Satisfaction
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