Swiss-Garden Resort & Spa
Swiss-Garden Resort & Spa
2656-2657, Mukim Sungai Karang, Balok Beach, Beserah, Kuantan, Pahang, Darul Makmur, Malaysia
Star Ratings : 
Location : Kuantan Rooms : 304
Location : Kuantan Rooms : 304
The Swiss-Garden Resort & Spa sits on a pristine stretch of beach. It is difficult to miss with its sweeping driveway leading up to a luxurious lobby. The large swimming pool with spectacular sea views is a welcoming sight for any weary traveller.
from US$77
per night
TAX & SERVICE INCLUSIVE
per night
TAX & SERVICE INCLUSIVE
Based on 127 HotelTravel.com Guest reviews
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
67%
Customer Satisfaction
Rated #14 for all Pahang hotels
The entrance of the hotel is magnificient with many beautifull details.
The swimmingpoolns jacuzzi are good and you can walk through the garden straight on the beach. The rooms are clean and well furnished....
Daniel Boonman, Dutch
Arrival Date
Departure Date
Rooms
Adults
Children
Room 1 :
Room 2 :
Room 3 :
Room 4 :
If your arrival date is within 24 hours you must submit your booking request via the Live Agent.
Departure Date must be greater than arrival date.
February has only 28 days for [year].
February has only 29 days.
Please contact a Live Agent if you require more than 30 nights.
Please enter arrival and departure dates
[START] - [END] of [TOTAL] review(s)
Hotel Rates are per room, per night
Triple/Quad occupancy may include an extra bed for some room types.
Our Editor's Hotel Suggestions
Swiss-Garden Resort & Spa Reviews
A HotelTravel.com Member,Malaysian
Arrival Date: Jan. 31, 2009
Room type: Deluxe garden view
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
80%
Satisfaction
Love it!
A HotelTravel.com Member,British
Arrival Date: May 17, 2008
Room type: Deluxe seaview
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
50%
Satisfaction
The high floor request was not stated in the voucher, the allocated room didn't have any seaview despite you'd paid for it. The receptionist denied your legitimate request bruntly. You had to shout and complain before the manager attended the issue.
Friedemann frithjof Weber,German
Arrival Date: Jan. 31, 2008
Room type: Family room
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
56%
Satisfaction
Our first room we got was very uncomfortable: The air inside was very bad, the room was not cleaned carefully, the bathroom was extremely mouldy and unventilated. Therefore we had to change our room. Fortunately the staff was very kind and helped us in this matter. Another point that needs to be mentioned was the quality of the food which really should be improved. Our whole family got serious problems. Finally we had to go to the doctor with our daughter because she got a food poisoning with worst feeling. Owing to these inconvenience caused we experienced a very great and good support from the hotel management: They arrangend the appointment with the doctor, they provided the transfer and paid all the expenses. Of course, we enjoyed the swimming pool and the nice beach including the impressive sea. So we can say we had a relaxing holdiay but our expectations were much higher than what we finally experienced. I think a four star hotel like the Swiss-Garden (as a Western brand) should offer a much higher level of comfort, especially the food.
We had our room in the 2nd floor which was foreseen as a non-smoking floor. Unfortunately nobody took care of that (including the staff): The guests smoked whenever they wanted(including the staff). We complained that but without any success. rooms are not cleaned wet frequently, especially the bath room; mouldy rooms and furnitures.
The guests did not take care of the rules which are published in the whole hotel and pool area: The ru
A HotelTravel.com Member,Malaysian
Arrival Date: Nov. 30, 2007
Room type: Deluxe garden view
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
67%
Satisfaction
I like the swimming pool and children pool most because it is quite big and beautiful. The only thing that I am quite happy is that the game room was closed to early (10pm), less of entertainment program at night and no place for people to watch football (England Premier League) especially Saturday night.
David O'mahony,British
Arrival Date: Oct. 12, 2007
Room type: Deluxe
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
70%
Satisfaction
Overall a good hotel - high quality food with a good range - even for veggies.
needs mosquito net pannels so we can breathe fresh air but not be bitten in our rooms! Rooms have enough space. not properly cleaned - eg. shelves in cupboard only wiped at front, at back its BLACK DUST! Cleaners not doing their job!!!!
Good pools, games room ok but needs a decent kids playground - slides, swings, climbing frame etc - seen this at other expensive hotels - why not Swiss G ?
quite location is much appreciated.
Daniel Boonman,Dutch
Arrival Date: Jul. 16, 2007
Room type: Deluxe
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
84%
Satisfaction
The entrance of the hotel is magnificient with many beautifull details.
The swimmingpoolns jacuzzi are good and you can walk through the garden straight on the beach. The rooms are clean and well furnished.
Hang chua Bee,Malaysian
Arrival Date: Jun. 17, 2005
Room type: Deluxe
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
66%
Satisfaction
On the positive sudes, the staffs are friendly and the resort location is fanstactic for both the scenic view and accessibility to the sea food restaurants. There were flies on the morning breakfast food, quite disgusting !! The rooms blanket seems not washed for quite a while, really need to upgrade the hygiene standard.
Travel Guide
FAQs
What do these mean ?
Nearby Hotels
from US$60
per night
from US$44
per night
from US$84
per night
from US$77
per night
from US$54
per night
from US$54
per night
from N/A
per night
from US$80
per night
from US$73
per night
from N/A
per night
Newsletter Sign Up!
Special hotel promotions, calendar of events, and more. It’s free. Sign up now!
Tangent e-zine
Tom Racette
Alice Summers
Mark Patten