Swiss Inn Hotel
Swiss Inn Hotel
62, Jalan Sultan, Kuala Lumpur, Malaysia
Star Ratings : 
Location : City Centre Rooms : 110
Location : City Centre Rooms : 110
The Swiss Inn offers comfortable accommodation and provides an ideal abode for the budget conscious as well as business travelers. The Swiss-Inn, Kuala Lumpur lies between two main streets of Chinatown and is centrally located near the Railway Station and KL's main bus terminal.
from US$48
per night
TAX & SERVICE INCLUSIVE
per night
TAX & SERVICE INCLUSIVE
Based on 689 HotelTravel.com Guest reviews
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
71%
Customer Satisfaction
Rated #51 for all Kuala Lumpur hotels
Actually, it was my relatives who stayed in the hotel, upon their arrival in Singapore, they told me that the hotel is very cosy, clean, staff were nice and courteous and convenient to everything. They are retired people so they really liked the location, service and the food. They told me they will recommend it to their friends and I really received a good compliment of choosing your hotel. thanks....
A HotelTravel.com Member, Philippine
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Children
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Hotel Rates are per room, per night
Triple/Quad occupancy may include an extra bed for some room types.
Our Editor's Hotel Suggestions
A HotelTravel.com Member,Vietnamese
Arrival Date: Aug. 1, 2009
Room type: Family (East wing)
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
74%
Satisfaction
Surrounding area is a little bit messy because the location is in Chinatown. However, the hotel itself, service, security and room facility are good.
ROGERIO MONTEIRO,Portuguese
Arrival Date: Jul. 24, 2009
Room type: Superior (East wing)
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
48%
Satisfaction
In my opinion I would rate it a 2-star: small and stinky rooms, old, no windows, not a great help for tourist (e.g., no city maps), and a bug, a roach, on the bread breakfast.
A HotelTravel.com Member,Dutch
Arrival Date: Jun. 26, 2009
Room type: Deluxe (East wing)
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
80%
Satisfaction
We had a nice weekend
William Naigles,American
Arrival Date: May 20, 2009
Room type: Deluxe (East wing)
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
42%
Satisfaction
I would be very generous if I gave this hotel a 2 star rating. The room was tiny - no drawers - no closets - and a toilet seat that was half off the commode. No sugar substitute was offered. Their glasses were for midgets - about one gulps worth. Never again!!!
Lajos Nagy,Hungarian
Arrival Date: May 8, 2009
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
65%
Satisfaction
location is the center of chinatown, competitive price, good breakfast, no window in the room, its perfect for short and economy stay.
Gerrie de Wet,South African
Arrival Date: Dec. 1, 2008
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
67%
Satisfaction
Staff were very friendly. A bit bigger room would be nice. Close to transport. Enjoyed the stay!
Robyn McTavish,Australian
Arrival Date: Sep. 28, 2008
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
81%
Satisfaction
Clean, great position in heart of China town and cheap taxi ride to many major shopping malls and tourist sites. I had a quiet room away from the noise of traffic and the market area. Plenty to eat for buffet breakfast. Overall good good value for money. Six computers for internet access 6RM per hour but sometimes slow connections.
A HotelTravel.com Member,Norwegian
Arrival Date: Sep. 26, 2008
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
50%
Satisfaction
One of the girls at the front desk (the tallest one) was extremely nice and sevice minded - great!Unfortunately the rest of the staff did not seem very interested in service. Examlpe 1: My boyfriend and I ordered the same meal, and his arrived ten minutes before mine. That can happen, but you'd expect some kind of apology, which we did not get. Example 2: The computers in the internet room wasn't working, and I had to tell the staff three times and wait for ten minutes before anyone even came to have a look. Seemed like they were not communicating at all. Even though we didn't pay a lot for our stay, service should be included!
A HotelTravel.com Member,Australian
Arrival Date: Jul. 22, 2008
Room type: Deluxe
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
87%
Satisfaction
Excellent location right in the heart of China Town. The room was slightly tired but excellent for what we wanted - a base for 3 people. The reception staff very friendly, although this area could certainly do with refurb. Buffet breakfast was excellent.
A HotelTravel.com Member,Philippine
Arrival Date: Jul. 7, 2008
Room type: Family room
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
79%
Satisfaction
Everything is good in this hotel except the tap water quality. It looks dirty / brownish in color. Our entry magnetic card to the room malfunctioned twice, it failed to open the room & was replaced but only on the second incident that they warned us not to place the card near a digital camera or cellphone. I will think twice before coming back to the same hotel.
A HotelTravel.com Member,Australian
Arrival Date: May 6, 2008
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
94%
Satisfaction
The staff is friendly kind and willing to help. Breafast is great good fariety and choice will ,i enjoy our stay in Swis inn K.L. Event the room is not big but the setting is good we have enough room to move around.Service are great the staff always smile. Plenty of choice i just love hte fresh fruit juice.
Cloce to everything but we didnot distrub by noices. Bus and taxi just out off door or you can have in the house taxi servise they are exelent and trushworty.
A HotelTravel.com Member,South African
Arrival Date: Mar. 15, 2008
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
79%
Satisfaction
We liked the position right in the heart of Chinatown. Good value for money clean hotel. Will stay there again for a two night stay. Will not be good for longer leisure stay for us since the hotel does not have a pool
Graham Lowcock,British
Arrival Date: Feb. 28, 2008
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
80%
Satisfaction
This is a well managed city hotel located in Chinatown with direct access to Petaling Street market. Very short distance from the monorail, LRT and city bus service connections, so it is very good as a base for exploring the city centre. For this reason I would definitely use this hotel again for a short stay in KL.
The hotel concierge arranged a minibus to take us to KLIA airport which was cheaper for 2 people than using the Aerocity Express train. A good buffet-style breakfast was included in the price of the room. Our room was on the third floor at the rear of the property overlooking Petaling Street market, but even so it was not noisy. The room had a small - but adequate - en-suite shower room.
A HotelTravel.com Member,Philippine
Arrival Date: Feb. 11, 2008
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
95%
Satisfaction
Actually, it was my relatives who stayed in the hotel, upon their arrival in Singapore, they told me that the hotel is very cosy, clean, staff were nice and courteous and convenient to everything. They are retired people so they really liked the location, service and the food. They told me they will recommend it to their friends and I really received a good compliment of choosing your hotel. thanks.
John Lomax,British
Arrival Date: Feb. 8, 2008
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
56%
Satisfaction
The bathrooms need a good makeover, that was the worst part of the room.
Also, we had requested a non smoking room and the room stank of smoke.
Irshad Jackaria,Mauritian
Arrival Date: Dec. 28, 2007
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
79%
Satisfaction
We booked in for our first 6 nights of vacation, and later decided to keep staying in that hotel for the rest (another 6 nights). We lowered our expectations in terms of our hotel requirements and fully enjoyed our stay. We used it for bed and breakfast. Even sometimes, we had breakfast in our room. If there is one thing about this hotel, it is the location. In the end, we saved the extra money that we would have spent on another hotel for the 2nd part of our stay and splashed it on shopping ;-). Ideally located to the Pasar Seni LRT station (take the Petalling door of the hotel, turn left, walk 50 meters, turn right and walk for 200 mts straight). And, a 100 meters further, you will find the Kommuter station. With these, you can join any part of KL (Kuala Lumpur) and even outside KL. You will be at the heart of Chinatown, close to Little India, and not far away from the classy Bukit Bintang Walk.
A HotelTravel.com Member,Singapore
Arrival Date: Dec. 9, 2007
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
88%
Satisfaction
The location is very strategic as it is within walking distance to the bus terminal, train station and lightrail.
A HotelTravel.com Member,Bruneian
Arrival Date: Nov. 17, 2007
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
85%
Satisfaction
Firstly, honestly I don't like the first impression of the hotel but once I check in, I do love the place and area for shopping but the room is a bit small to me and without window. The waitress in the restaurant is not really friendly and they only smile at the English people. Other than that it's ok. Going to stay at the hotel again soon. Thank You. Room service and reception counter are ok except for the restaurant staff. Some of the ladies no smiling at all while serving.
im not using taxi but my friend's car. So I have no problem with that except hard to find place for parking.
LI REN,British
Arrival Date: Oct. 18, 2007
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
74%
Satisfaction
I like this hotel because it is good located to CHINA TWON . STAFF ARE NICE , FRIENDLY , GOOD VALUE AS WELL .
A HotelTravel.com Member,British
Arrival Date: Aug. 20, 2007
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
67%
Satisfaction
There wasn't much choice for breakfast but the hotel staff were friendly and helpful. Toilet mechanism was faulty and when our room was cleaned we were left without a bath mat.Hotel situated in Chinatown, colourful and lively area with good selection of shops
Hany Aref,Egyptian
Arrival Date: Jul. 11, 2007
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
73%
Satisfaction
The location is good, bathroom was quite small but clean, people in the hotel were quite friendly.
A HotelTravel.com Member,Canadian
Arrival Date: Jul. 7, 2007
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
32%
Satisfaction
This is the worst hotel experience I have ever had. I checked in and there was no towels. I asked for it and thye said they do not have any and pronmised me in 2 hours. I waited over 3 hours and then complained to get some of the towels. During night, I realized that one of the leg of a bed is broken so I slept in my legs bending down. They said it will be fixed next day but offcourse they failed to keep up the promise. The whole room was stinky, full of bad odors. Just a miserable experience. Please do not use this hotel.
A HotelTravel.com Member,Malaysian
Arrival Date: Jun. 7, 2007
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
68%
Satisfaction
As a budget hotel one can't ask for more. Centrally located, easy access to public transports is all the requirement for a businessman in a rush.
Drishti Bablani,Indian
Arrival Date: Dec. 9, 2006
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
69%
Satisfaction
The bathrooms were not good.
However the staff was friendly and food was good.
A HotelTravel.com Member,German
Arrival Date: Oct. 30, 2006
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
84%
Satisfaction
Old hotel, well maintained. excellent staff, good value for money.
BinZhi Huang,Chinese
Arrival Date: Oct. 1, 2006
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
69%
Satisfaction
Most like the convenience, such as near the bus station, China Town, ect
Least like the breakfast arrangement-too limited choices for a breakfast.
Andreas Stein,German
Arrival Date: Aug. 21, 2006
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
87%
Satisfaction
Swiss Inn Hotel has a direct access to the Chinese Night Market (Pasar Malam) in Jalan Petaling. The Hotel has two entrances - the one in Jalan Petaling and the other one on the opposite side of the block. The Jalan Petaling entrance is closed around 11pm - so if you come back late from shopping, you have to walk around the block (which is not too far). In Jalan Petaling and side streets you find a lot of shops, not only stalls and restaurant and food courts. In that area you can also find some 7-11 and of course at least two McDonalds. The shopping mall Mydin is about 500m away and offers a lot of cheap stuff (linen, earrings, watches, etc.). In front of Mydin you will find a bus station. If you follow Jalan Pudu in the direction Pudu Station you will find some more Shopping Malls (take a taxi - 5 minutes drive)
The market place is within walking distance and two temples (Chinese and Hindu) are situated in a paralell street to Jalan Petaling. The oldest chinese temple Sze-Yeoh is near the market place.
Antonella Formosa,Australian
Arrival Date: Apr. 25, 2006
Room type: Deluxe
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
42%
Satisfaction
Old hotel, flooded when it rained, too expensive for the lack of quality.
A HotelTravel.com Member,Indonesian
Arrival Date: Dec. 25, 2005
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
45%
Satisfaction
Standard room is very small
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Top Hotel Reviews
City Centre
The public transport (Bus Station) is the nearest and stop in front of the hotel that i can use to and from the LCCT (Airport). The food is excellent nearby the hotel from local to western or express ...
The public transport (Bus Station) is the nearest and stop in front of the hotel that i can use to and from the LCCT (Airport). The food is excellent nearby the hotel from local to western or express ...
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