Shangri-La Hotel Kuala Lumpur 
Shangri-La Hotel Kuala Lumpur 
11 Jalan Sultan Ismail, Kuala Lumpur, Malaysia 
Star Ratings :   Location : Golden Triangle   Rooms :  701
The award-winning Shangri-La Hotel Kuala Lumpur, is one of Kuala Lumpur's most luxurious hotels. Set among lush gardens and featuring some of the most spacious luxury accommodation in Kuala Lumpur this hotel caters to all. 
from US$196
per night
TAX & SERVICE INCLUSIVE
 
Based on 158 HotelTravel.com Guest reviews  
Standard of Room 
Hotel Facilities 
Food & Beverage 
Service 
Location 
Value For Money 
89% 
Customer Satisfaction 
Rated #12 for all Kuala Lumpur hotels 
 
I found this Hotel fit all my needs during this trip to KL, it is an ellegenet, comfortable, high standard of facilities and services, the people there were freindly and ready to serve you at any time. rooms clean, High Quality of furniture. good site veiw. Hotel facilities excellent, high standard. It's located near to the most places I like to visit. I find it reasonable comparing to the services provided. Strongly i recommended this Hotel to others....
 
Mohammad Al-Essa , Saudi Arabian
Arrival Date 
Departure Date 
Rooms 
 
Adults 
Children 
Room 1 :
 
Shangri-La Hotel Kuala Lumpur Reviews
 
 
A HotelTravel.com Member,Philippine
Arrival Date: Dec. 12, 2007 
Room type: Deluxe 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
100%
Satisfaction
 
Good hotel location! Walking distance to Menara Tower and Petronas. Easy access to monorail. Hotel staff were friendly and always ready to be of assistance.
Mohammad Al-Essa ,Saudi Arabian
Arrival Date: Nov. 6, 2007 
Room type: Executive room 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
100%
Satisfaction
 
I found this Hotel fit all my needs during this trip to KL, it is an ellegenet, comfortable, high standard of facilities and services, the people there were freindly and ready to serve you at any time. rooms clean, High Quality of furniture. good site veiw. Hotel facilities excellent, high standard. It's located near to the most places I like to visit. I find it reasonable comparing to the services provided. Strongly i recommended this Hotel to others.
Gregory Haney,American
Arrival Date: Mar. 1, 2007 
Room type: Deluxe 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
85%
Satisfaction
 
Very good hotel but here are the weakenesses. 5 Star hotel with a 2 Star TV line up. Exorbitant 50 Ringgit charge per day for hi-speed internet which on an annual basis is in excess of US$5000!!!! Highest charge I have ever seen. They also charge by the minute for LOCAL phone calls at a rate that is higher than one would be charged to call half way around the world via your mobile phone!!! Lobby lounge is very nice, with VG entertainment but with VERY high drink charges, US$13 and higher for a glass of Aussie wine. They do have an outstanding breakfast, but bottom line is that this hotel gouges guests on the items mentioned above. Also, after agreeing to me extending at my hotel booking rate, they came back and said they could only extend for one night and at FULL RATE. Then I read in their manual that they guarantee the lowest rate when booked on their website! I am waiting to see if I receive any response from the GM on my comments. They do have an excellent gym as well.
Jaime Lazatin,Philippine
Arrival Date: Jun. 9, 2006 
Room type: Executive room 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
100%
Satisfaction
 
Services and amenities at par excellence. I wish to go back and stay with this hotel once again. Food is excellent and the rooms are perfect. I went swimming and also visited the gym. I did massage also. They were all excellent. People are so courteous and accomodating.
Keizo Furukawa,Japanese
Arrival Date: Jan. 29, 2006 
Room type: Premier room 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
89%
Satisfaction
 
Best location.
charles latham,British
Arrival Date: Sep. 4, 2005 
Room type: Premier room 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
65%
Satisfaction
 
For a deluxe hotel chain the rooms werent up to expected standard.Still it wasnt too bad for the price and the location is good.
A HotelTravel.com Member,Australian
Arrival Date: Jul. 5, 2005 
Room type: Executive room 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
100%
Satisfaction
 
This was our first visit to Kuala Lumpur. The friendliness of hotel staff plus its excellent facilities made our trip thoroughly enjoyable.

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