Pan Pacific Klia Hotel
Pan Pacific Klia Hotel
Jalan CTA 4B,KLIA Sepang, Selangor Darul Ehsan, Kuala Lumpur, Malaysia
Star Ratings : 
Location : Sepang-KLIA Airport Rooms : 441
Location : Sepang-KLIA Airport Rooms : 441
The Pan Pacific KL International Airport Hotel lays claim to being the first international hotel to open at the new Kuala Lumpur International Airport in Sepang. Developed around the concept of an "Urban Oasis", the hotel features abundant foliage, lush tropical plants and water features. Linked to the airport via a sky-bridge the Pan Pacific KL International Airport Hotel is a 5 min walk from the airport. Comfort was never so convenient.
from US$128
per night
TAX & SERVICE INCLUSIVE
per night
TAX & SERVICE INCLUSIVE
Based on 690 HotelTravel.com Guest reviews
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
85%
Customer Satisfaction
Rated #20 for all Kuala Lumpur hotels
Excellent hotel. COuld be one of the best Airport hotels. Only minor drawback is signage to hotel can be improved by stating hotel entrqnce is at lower level.... one level below arrivals....
Renato Sio, Philippine
Arrival Date
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Rooms
Adults
Children
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February has only 29 days.
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Hotel Rates are per room, per night
Triple/Quad occupancy may include an extra bed for some room types.
Our Editor's Hotel Suggestions
A HotelTravel.com Member,Australian
Arrival Date: Aug. 30, 2008
Room type: Deluxe
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
94%
Satisfaction
The location is second to none, being able to check in (from the international terminal) whilst waiting for your bags, wonderful. The swimming pool area is delightful and the view from the rooms that we had, surprisingly pleasant for an airport hotel.However, we had problems with our rooms on both of our stays. The first time, we went to our room and it had not been made up. This was very annoying after paying 2 nights accomodation in order to get an early check-in, and a long sleepless overnight flight with a distressed toddler. The front desk was very professional and helpful in finding another room but the extra 30 minutes out of our room was very unpleasant.On the second stay we entered our non-smoking room (on the non-smoking floor) to find it smelling overwhelming of cigarette smoke (enough to make me nauseous and dizzy - being pregnant). The staff were very helpful again but I had to sit in the corridor for 20-30 minutes while another room was arranged. This is not fully the hotel's fault however maybe they should have aired the room.The rooms amenities and decor were good, however the family room (where we ended up on our second stay) was rather worn - to be expected I guess.
Haitham Al-Ghanim,Kuwaiti
Arrival Date: Jul. 16, 2008
Room type: Deluxe
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
85%
Satisfaction
the hotel located at KLIA area and far from the city but its a good experience to stay for some nights to enjoy the relaxation and calm atmosphere.
Paula Kay,Australian
Arrival Date: Jul. 9, 2008
Room type: Deluxe
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
98%
Satisfaction
This hotel is perfectly located for those with less than 24hrs between conecting flight. As big as the hotel may be the staff always make you feel like you are the only one there. I would recomend this hotel to any of my friends passing this way and certainly recomend hoteltravel.com last minute deals for value for money.
Sally Middleton,British
Arrival Date: May 16, 2008
Room type: Deluxe
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
85%
Satisfaction
We needed to stay at the airport and this hotel was ideally situated. Hotel itserlf was absolutely gorgeous. Only disappointing thing was the restaurant we used, "Ashoka" - Indian food was extremely average and was advertrised as fantastic food. It was definately not. Excellent for the airport, but not really if you want to be in KL City. Given this hotel is at an International Airport, you really did not hear the aircraft.
Gabriel Nyeholt,Australian
Arrival Date: May 9, 2008
Room type: Deluxe
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
100%
Satisfaction
The hotel and its staff were exceleent. Great value for money. Exceeded my expectations. We only stayed one night, but it was worth it.
Bruce Brodie,Australian
Arrival Date: Mar. 15, 2008
Room type: Deluxe
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
77%
Satisfaction
A good hotel adjacent to the airport. Very convenient for an early morning departure. Despite booking months ahead and requesting a non-smoking room, the hotel was unable to provide one. In-room dining excellent, well presented and reasonably priced. Buffet breakfast was very good, with a wide selection. On the whole a pleasant stay.
Noel Harte,British
Arrival Date: Feb. 28, 2008
Room type: Deluxe
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
94%
Satisfaction
Proximity to Airport Arrival/Departure is excellent and signposting good. Staff excellent and very accomodating when requested an extension of 2 hours late departure.
Neil Gibson,British
Arrival Date: Sep. 9, 2007
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
91%
Satisfaction
Very Good quality, Value for money 4 Star Hotel,.Good Service, especially pick up and delivery from terminal
Luiza Khetagurova,Russian
Arrival Date: Aug. 31, 2007
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
94%
Satisfaction
I really enjoyed staying there. I spend the whole month in the center of Kuala-Lumpur in 5 star hotel, and on my way back I spent a night in Pan Pacific. One night was enough for me to compare that Pan Pacific is much better than city ceneter hotel was. The only shortcoming here is distant location from entertainment for those who wish this part to fill their leisure time. But shuttle buggy service between airport terminal makes life easier to get to the terminal itself and the transit KLIA ERL which can deliver you to KL. Very nice personnel and room facilities. If I am in KL next time, I will definitely choose Pan Pac.
Eugene Andriette,American
Arrival Date: Aug. 18, 2007
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
94%
Satisfaction
This is an excellent place to stay for one night while intransit or waiting for a flight. The hotel is located via passage directly from KLIA Arrival Hall. The service is good, the food is great, and the price reasonable for such a hotel.
A HotelTravel.com Member,Australian
Arrival Date: Mar. 28, 2007
Room type: Deluxe
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
80%
Satisfaction
Fine for stopover. Room service food very expensive - probably cheaper to eat at airport! Nice toiletries in room. Nothing really special, but everything adequate.
Ian Hickey,Irish
Arrival Date: Jan. 10, 2007
Room type: Deluxe
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
96%
Satisfaction
Stayed here as a stop over on my return to Ireland from my holiday in Australia. The hotel was extremely handy as it was located in the airport. We were able to use the pool for the day waiting for our return flights and were able to keep our room longer than we had booked it for without any problem (and a small charge). Also had dinner there before we left and the food was excellent - and very reasonably priced....
May Juan ,Philippine
Arrival Date: Jan. 4, 2007
Room type: Deluxe
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
76%
Satisfaction
Service One facility needs improvement - we checked out early in the morning of January 5th and had requested Service One for luggage pick-up. Apparently, the Service One staff failed to relay our message to any of the Concierge Staff for when we followed up the matter to the front desk officer, the Concierge Staff present at that time was surprised to learn about our request. The poor staff hurriedly went to our room to action our request...
A HotelTravel.com Member,Norwegian
Arrival Date: Jan. 1, 2007
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
52%
Satisfaction
We had a late check in 2:00AM due to flight delay. There was no one to greet us upon arrival . Porters were not available and the check-in personnel was very mechanical in greeting/checking in. Did not feel much hospitality.
A HotelTravel.com Member,British
Arrival Date: Sep. 1, 2006
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
84%
Satisfaction
Excellent hotel for a transit.
Sung Jin,Malaysian
Arrival Date: Jan. 25, 2006
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
89%
Satisfaction
I like the buggy ride to the airport terminal.
Brian Alphonso,Indian
Arrival Date: Jan. 14, 2006
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
24%
Satisfaction
When we got into the room the sink, safe and kettle were all not working and there was a big stain on the carpet. We complained and wanted to see the manager but he never did show. After several calls to the Front Desk we started getting several of their maintenance crews from different disciplines in and out our room. Not very becoming after a long flight and all you hoping to do is rest and relax at the HOTEL!!!!!! Later that evening the Manager send us a letter stating that they were over booked but that does not cut it for us since we paid 5 star prices and got a 2 start hotel room. The next morning we got 5 wake-up calls in a row to ensure we left the room as soon as possible. One call number 4 we asked the operator to give it a rest only to have someone else call us within the minute!!!!! (During check-in we made the mistake of telling them that we would be checking out at 7:30 A.M. the next day and they did their best to ensure we lived up to our comments.
A HotelTravel.com Member,British
Arrival Date: Jan. 3, 2006
Room type: Deluxe
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
92%
Satisfaction
Excellent hotel with excellent location for airport. Long distance from Kuala Lumpur though.
A HotelTravel.com Member,Malaysian
Arrival Date: Dec. 3, 2005
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
52%
Satisfaction
There were strands of hairs and old stains in the bathtub. Also the bed sheets smelt of wet laundry.
Alex Guzman ,Mexican
Arrival Date: Dec. 3, 2005
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
83%
Satisfaction
Not all the staff was friendly, but overall they were fine.
Kendall Clarke,American
Arrival Date: Nov. 28, 2005
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
95%
Satisfaction
Everything went well from check-in to check-out. Very nice staff. Hotel has golf cart size shuttles from airport to hotel at no charge, otherwise a 10 minute walk. Walk way is completly enclosed so even on rainy days its ok to walk. Only disappointment was the swimming pool water was pretty cold. We would definitely stay again.
Alex Guzman ,Mexican
Arrival Date: Sep. 27, 2005
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
75%
Satisfaction
A little expensive but worth it. Well, my kids were VERY disapointed that the swiming pool was under renovation and there was no notice about it, so they could not enjoy it.
Lesley Still,British
Arrival Date: Jul. 15, 2005
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
95%
Satisfaction
would not hesitate to use this hotel again...very high standard...very easy to access as buggy whisks you the short distance to the hotel along the walkway if you wish. on site express train at the terminal to downtown made it a spot on choice!!!
Renato Sio,Philippine
Arrival Date: May 27, 2005
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
100%
Satisfaction
Excellent hotel. COuld be one of the best Airport hotels. Only minor drawback is signage to hotel can be improved by stating hotel entrqnce is at lower level.... one level below arrivals.
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Sepang-KLIA Airport
The location is second to none, being able to check in (from the international terminal) whilst waiting for your bags, wonderful. The swimming pool area is delightful and the view from the rooms that ...
The location is second to none, being able to check in (from the international terminal) whilst waiting for your bags, wonderful. The swimming pool area is delightful and the view from the rooms that ...
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