Best Western Premier Seri Pacific Hotel Kuala Lumpur
Best Western Premier Seri Pacific Hotel Kuala Lumpur
Jalan Putra, PO Box 11468, Kuala Lumpur, Malaysia
Star Ratings : 
Location : Putra World Trade Centre Rooms : 500
Location : Putra World Trade Centre Rooms : 500
Best Western Premier Seri Pacific Hotel Kuala Lumpur (Formerly Pan Pacific Kuala Lumpur) with its fine restaurants, gracious Malaysian welcome and first-class business services, this hotel is perfectly suited for leisure, business and conventions.
from US$82
per night
TAX & SERVICE INCLUSIVE
per night
TAX & SERVICE INCLUSIVE
Based on 190 HotelTravel.com Guest reviews
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
81%
Customer Satisfaction
Rated #30 for all Kuala Lumpur hotels
Location is excellent, staff very friendly and helpful, large room, nice view. But televison program not good, lighting system not good, air conditioning too noisy.
...
Tarek Khaled, Egyptian
Arrival Date
Departure Date
Rooms
Adults
Children
Room 1 :
Room 2 :
Room 3 :
Room 4 :
If your arrival date is within 24 hours you must submit your booking request via the Live Agent.
Departure Date must be greater than arrival date.
February has only 28 days for [year].
February has only 29 days.
Please contact a Live Agent if you require more than 30 nights.
Please enter arrival and departure dates
[START] - [END] of [TOTAL] review(s)
Hotel Rates are per room, per night
Triple/Quad occupancy may include an extra bed for some room types.
Our Editor's Hotel Suggestions
A HotelTravel.com Member,Chinese
Arrival Date: Feb. 13, 2008
Room type: Deluxe
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
100%
Satisfaction
Good, highly recommended
A HotelTravel.com Member,Indonesian
Arrival Date: Feb. 7, 2008
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
69%
Satisfaction
The telphone units & television inside the room did not function properly.
A HotelTravel.com Member,Australian
Arrival Date: Mar. 22, 2007
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
72%
Satisfaction
For the purposes of my visit, the Hotel meet my requirements for its location.
A HotelTravel.com Member,Indian
Arrival Date: Jul. 1, 2006
Room type: Deluxe
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
83%
Satisfaction
Good hotel. I enjoyed the stay.
Tarek Khaled,Egyptian
Arrival Date: Apr. 22, 2006
Room type: Deluxe
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
94%
Satisfaction
Location is excellent, staff very friendly and helpful, large room, nice view. But televison program not good, lighting system not good, air conditioning too noisy.
Naeem Meer,South African
Arrival Date: Dec. 13, 2005
Room type: Deluxe
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
0%
Satisfaction
We were very disappointed with the service we received from one of the check in staff at reception. She was very rude, and arrogant. Apart from that she insisted that our booking was for two adults only, despite me telling her that we booked 2 rooms with 2 adults and 1 child in each room. We were first given a standard room by her and later when I asked to see the manager, he, very nicely apologised and gave us the deluxe room that we had paid for in advance. Really a traumatic experience, considering that my aged mum was with us on holiday from South Africa.
Naeem Meer,South African
Arrival Date: Dec. 6, 2005
Room type: Deluxe
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
70%
Satisfaction
I was very disappointed with the service I received at the check in counter. The lady there was extremely impolite and agressive. Also we booked delux rooms and she said that they have no deluxe rooms available. When questions she insisted that we did NOT book deluxe rooms and also that we had booked for two adults per room only. Our booking clearly stated that we booked two rooms for two adults and 1 child per room!! But she was adament that we didn't. I had to call in the Manager, who eventually sorted things out for us. My family was very disappointed at this 'welcome' we got from the reception personnell. I am extremely unhappy at the way we were treated, considering that I use this hotel whenever I am in Kuala Lumpur and this was the first time we were so embarrassed. Also my mum was down on holiday with us from South Africa and she felt vwey awkward.
A HotelTravel.com Member,Australian
Arrival Date: Nov. 16, 2005
Room type: Pacific floor room
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
83%
Satisfaction
Executive Lounge breakfast lacked variety and selection. Other wise room and facilities very good for the price.
John Kallagher,British
Arrival Date: Sep. 24, 2005
Room type: Pacific floor room
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
75%
Satisfaction
Excellent hotel. Poor location for leisure. Too far from busy downtown area.
H. Maarleveld,Dutch
Arrival Date: Jan. 20, 2005
Room type: Deluxe
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
55%
Satisfaction
During our stay most of the lights in the room did not work and they were not able to fix it. Although the two of us stayed in a double room, there was only one bathrobe, one pair of slippers and towels for one. We found the room shabby and in need of refurbishment. However, they serve a very good breakfast and the location is OK (near the Underground).
Ali Raeef,Maldivian
Arrival Date: Dec. 5, 2004
Room type: Deluxe
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
97%
Satisfaction
I am hoping to come back soon. It was a pleasure.
Thomas Mouritzen,American
Arrival Date: May 15, 2004
Room type: Deluxe
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
86%
Satisfaction
Very nice hotel. I little far away from city center. But public transport very close.
Gaby Nenadal,Austrian
Arrival Date: Nov. 10, 2003
Room type: Deluxe
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
93%
Satisfaction
Hotel is very good value for money although it's not the Mandarin Oriental (which is in fact much more expensive). Clean rooms (although a bit aged), friendly people and conviently located (close to public transport).
Travel Guide
FAQs
What do these mean ?
Nearby Hotels
from US$82
per night
from US$35
per night
from US$35
per night
from US$49
per night
from N/A
per night
from US$69
per night
from US$67
per night
from US$63
per night
from US$37
per night
from US$55
per night
Information
Newsletter Sign Up!
Special hotel promotions, calendar of events, and more. It’s free. Sign up now!
Tangent e-zine
Tom Racette
Alice Summers
Mark Patten