Melia Hotel 
Melia Hotel 
16 Jalan Imbi, Kuala Lumpur, Malaysia 
Star Ratings :   Location : Bukit Bintang   Rooms :  302
Within easy walking distance to major shopping malls, the Melia hotel is the first and only hotel to receive the ISO 9002 quality certification for the excellence of its products and service standards.  
from US$75
per night
TAX & SERVICE INCLUSIVE
 
Based on 750 HotelTravel.com Guest reviews  
Standard of Room 
Hotel Facilities 
Food & Beverage 
Service 
Location 
Value For Money 
82% 
Customer Satisfaction 
Rated #25 for all Kuala Lumpur hotels 
 
Room is more spacious, neat & clean. The Hotel is very close to the busy shopping centre in Bukit Bintang area. The Mono Rail station is just few steps from the hotel entrance. The Times square shopping & entertinement centre is just opposite to the hotel. The hotel arranged my return journey to KLIA in the Luxury vehicle at economy fare. The Complementary break fast is very nice with more items. The room was very large and clean. Even though the mini bar & Room services are little expensive., I recomond this hotel, becuase it is worth staying here.and can avoid paying to the taxis every ...
 
Sivalingam Arivazhagan, Indian
Arrival Date 
Departure Date 
Rooms 
 
Adults 
Children 
Room 1 :
 
Melia Hotel Reviews
 
 
A HotelTravel.com Member,Singapore
Arrival Date: Oct. 18, 2009 
Room type: Standard 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
97%
Satisfaction
 
The hotel staffs are friendly and have good service attitude. I was offered to upgrade my room to a higher category, when the counter staff realised that one of my request has not been met. Room is clean and spacious. The breakfast also has a good variety of food. Will definitely return to this hotel next time I visit KL. The room rates is good value for money too, and location is strategic at walking distance to Bukit Bintang. Keep it up Melia!
A HotelTravel.com Member,Australian
Arrival Date: Sep. 21, 2009 
Room type: Standard 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
83%
Satisfaction
 
Staff were Businesslike but friendly.Had to Q for breakfast, nice selection for breakfast.
Shung Chern,Singapore
Arrival Date: Aug. 28, 2009 
Room type: Standard 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
72%
Satisfaction
 
Excellent location!Near monorail and shopping malls.Hope you will let us in if there's a promotion!
shen chengxuan,Singapore
Arrival Date: Aug. 9, 2009 
Room type: Standard 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
75%
Satisfaction
 
The location is great with shopping malls and train station within walking distance. The room overall is clean , just that the toilet did not clean up properly
A HotelTravel.com Member,Indonesian
Arrival Date: Mar. 23, 2009 
Room type: Standard 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
79%
Satisfaction
 
The room was good and big enough. And the hotel very close to the public transport & shops.
Alan Dymond,Australian
Arrival Date: Feb. 23, 2009 
Room type: Standard 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
73%
Satisfaction
 
The restaurant has a limited menu and does not give enough attention to Malaysian cuisine and the standard was, for the price average. The hotel is looking a bit tired but still offers excellent value for money.It is close to the monorail station and well located opposite a typical nondescript Malaysian shopping mall. If you think Starbucks is good there are two close to hand and Nandos and Burger king etc etc
A HotelTravel.com Member,Dutch
Arrival Date: Feb. 6, 2009 
Room type: I-room 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
73%
Satisfaction
 
Hotel is very conveniently located close to the major shopping district in KL and also within reach of the twin towers and China town. The monorail stops in front of the hotel. Some minor flaws were the keycard that gave up 2 times in 2 days so we had to get a replacement at the front desk, and the complicated way of getting internet access (via TV menu).
A HotelTravel.com Member,Australian
Arrival Date: Dec. 28, 2008 
Room type: Standard 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
72%
Satisfaction
 
It was good hotel centrally located. I have no complaint. It was good for the value
A HotelTravel.com Member,Australian
Arrival Date: Dec. 3, 2008 
Room type: Standard 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
64%
Satisfaction
 
Additional bed only arrived when asked for it, even though it was specified in the booking.
Philippa Overbeek,South African
Arrival Date: Oct. 11, 2008 
Room type: Standard 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
87%
Satisfaction
 
Hotel ideally situated close to Shopping Plazas and next to Low Yat Plaza for excellent computer and cellphone deals. Close to MRT. Internet facility in Hotel Lobby. Excellent Breakfast and Dinner Buffet. A nice clean hotel. Was busy with upgrading rooms when we were there.
Andrew Weerapass,Singapore
Arrival Date: Aug. 15, 2008 
Room type: Standard 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
75%
Satisfaction
 
Staff from Room Service spoke poor english and mannerism ws poor. She didnt pick up my first call and i tried again afterwards, she picked up almost when i wanted to give up waiting.On the better side, I like the fact that the bathroom was clean and ample toilettries. Room ws kept clean fast. Front desk - we checked in on fri night and the staffs there were very polite and fast. While the check out staffs were quite slow in their job. Kept us in line for almost 20mins. Most of the staffs did not have eye contact with the clients and didnt smile.
Pramudya Tamtama,Indonesian
Arrival Date: Aug. 13, 2008 
Room type: Deluxe 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
90%
Satisfaction
 
In my bussiness trip, Melia Kuala Lumpur Hotel, prime place, easy get all Transport moda, nearly all place we need.very comfortable place.
A HotelTravel.com Member,Singapore
Arrival Date: Jul. 12, 2008 
Room type: Standard 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
75%
Satisfaction
 
Location is superb! Near shopping centre and tourist destinations,and nearby the hotel there is a monorail station.Furniture is a bit old. Strongly recommend this hotel good to stay.
gilbert yap,Philippine
Arrival Date: Jun. 12, 2008 
Room type: Deluxe 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
98%
Satisfaction
 
The Melia is perfectly located in the center of KL's shopping district making it so convenient for shopaholics. The malls are just walking distance in any direction from the hotel. I used the site to get us the best value for money. It was a risk as this was the first time we used a site to book a hotel. the risk definitely paid off.
Li Shan Vincia Lim,Singapore
Arrival Date: May 18, 2008 
Room type: Deluxe 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
85%
Satisfaction
 
the Customer service at the lobby is very good. I forgot to bring my hotel voucher which proves my booking for the hotel room when i reach Melia. They managed to check on my booking very quickly and actually ungrade me to a higher standard room than deluxe. They also given me all rooms on the same level and offered a link room for me so that my parents can come to my room and play with my kid in the hotel. It was very convenient for them.
Tony Nguyen,Australian
Arrival Date: Feb. 26, 2008 
Room type: Standard 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
95%
Satisfaction
 
Fantastic Location! Stones throw away from Berjaya Times Square, Imbi monorail station and Low Yatt Plaza. 10min walk to Sungei Wang Plaza and Lot10 shopping centres. Hotel staff were friendly and very helpful. Room was cleaned daily. Will definitely stay here again, highly recommended.
A HotelTravel.com Member,Saudi Arabian
Arrival Date: Feb. 20, 2008 
Room type: Standard 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
88%
Satisfaction
 
The Hotel is great, in a perfect location & a delicious breakfast , generally I enjoyed my stay there , but if there was a water hose in the bathroom that will be great.
A HotelTravel.com Member,Australian
Arrival Date: Jan. 28, 2008 
Room type: Deluxe 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
86%
Satisfaction
 
Deluxe room - excellent price, value for money.
A HotelTravel.com Member,Australian
Arrival Date: Jan. 17, 2008 
Room type: Standard 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
87%
Satisfaction
 
Good price and good room. Staff very friendly, but do not ask the luggage handling staff to book a taxi for you, they charge you double price. Very convenient location. I will return for next visit.
A HotelTravel.com Member,Australian
Arrival Date: Dec. 10, 2007 
Room type: Deluxe 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
73%
Satisfaction
 
Very bad location of safes. Food below average Water Melon & Papaya served green. Bathroom door stayed always half open. Wall were transmitting the sound from adjacent room. No hand held showers in Bath room. Wall paper was peeling from the wall. A/C in eating area set for much to low temperature to feel comfortable.
Kevin Owens,Australian
Arrival Date: Oct. 14, 2007 
Room type: Deluxe 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
93%
Satisfaction
 
Breakfast was buffet style ,menu needed upgrade to meet year 2007 expectations. Big room ,great outlook ,eveything in room worked. Had everything we needed. Service very keen to please. Location excellent, next to monorail,and times square shops. Rooms were clean, breakfast menu needed upgrade. taxi at door,monorail very close, no traffic noise to our room on level 6.
A HotelTravel.com Member,American
Arrival Date: Feb. 15, 2007 
Room type: Standard 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
93%
Satisfaction
 
Great location for monorail and shopping.
Sivalingam Arivazhagan,Indian
Arrival Date: May 9, 2006 
Room type: Deluxe 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
98%
Satisfaction
 
Room is more spacious, neat & clean. The Hotel is very close to the busy shopping centre in Bukit Bintang area. The Mono Rail station is just few steps from the hotel entrance. The Times square shopping & entertinement centre is just opposite to the hotel. The hotel arranged my return journey to KLIA in the Luxury vehicle at economy fare. The Complementary break fast is very nice with more items. The room was very large and clean. Even though the mini bar & Room services are little expensive., I recomond this hotel, becuase it is worth staying here.and can avoid paying to the taxis every time. If I plan my next trip to Malaysia, I will choose this definitly choose this Hotel. Arivazhagan India.
A HotelTravel.com Member,Australian
Arrival Date: Mar. 17, 2006 
Room type: Deluxe 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
55%
Satisfaction
 
For value for money, I marked "Expensive" above. It is my valuation based on assumption of usual case. However, it was during the F1 GP Malaysia was held and most of the hotels in town applied special rates, which were more than usual rates. Therefore, my valuation would change to "Average" if I should take account the special event.
A HotelTravel.com Member,Bruneian
Arrival Date: Mar. 9, 2006 
Room type: Standard 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
77%
Satisfaction
 
A very convenient place to stay if you love shopping Bukit Bintang. Berjaya Time Square is just across the street. The furniture looks a bit old but ok except the carpet that need to be changed. The staffs are very friendly and helpful too. The breakfast is nice and varied. A very reasonable price at a very convenient place.
Chien tai Huang,Singapore
Arrival Date: Dec. 12, 2005 
Room type: Standard 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
57%
Satisfaction
 
expensive for the class and quality in Malaysia. they make mistake of my Family Name and First Name in registration. My business contacts could not reach me. I appealed to change but they refused. How can such thing happened. This shows their reluctant response to client request. I will not recommend friends to stay there.
Carlos Pereira ,Portuguese
Arrival Date: Sep. 26, 2005 
Room type: Standard 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
66%
Satisfaction
 
The standard rooms, are smoking rooms. At least they smell like it

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