Mandarin Oriental Hotel Kuala Lumpur Reviews

Arrival date: Jun. 9, 2008			Room type: Deluxe city view
Standard of Room			Service		100% Satisfaction
Hotel Facilities			Location
Food & Beverage			Value For Money

By far and away the BEST hotel in KL. Location right next to the Petronas towers and overlooking the park is brilliant. Breakfast was amazing - hard to get used to the chicken sausages and beef bacon though! Stopped over in KL on honeymoon on route to Bali and this hotel ensured we had a great time. PS. Don't bother going up the KL tower restaurant - it was awful and a rip off.

Arrival date: Feb. 29, 2008			Room type: Deluxe park view
Standard of Room			Service		88% Satisfaction
Hotel Facilities			Location
Food & Beverage			Value For Money

All in all the experience at the hotel was simply amazing and made my trip to Kuala Lumpur to extend for another few days because of the location, its a very happening time as soon as you get out of the hotel and everything is nearby. The breakfast at the hotel was simply more than enough and a lot of variety to choose from. The hotel has to just to look in the in-room entertainment as there is not much choice of channels, and i think being a five star hotel they should have a dvd-player in the room.

Arrival date: Oct. 27, 2007			Room type: Deluxe city view
Standard of Room			Service		93% Satisfaction
Hotel Facilities			Location
Food & Beverage			Value For Money

Very nice swimming pool though it's rather small. The service of staff is outstanding I must say! Location-wise, it's just 2 minutes away from Suria KLCC (convenient access to Light Rail Transit and Petronas Twin Towers) and close to the happening area of nightlife. Not that convenient for mono-rail though. But overall is a very high quality hotel which is worth the premium. Nice buffet breakfast there too by the way.

Arrival date: Aug. 30, 2007			Room type: Deluxe city view
Standard of Room			Service		98% Satisfaction
Hotel Facilities			Location
Food & Beverage			Value For Money

Excellent location as it is just adjacent to KLCC mall, if you are the shopaholic type just like me. I love the staff for being courteous and friendly. They are very helpful, too. Room is very clean and comfy. The bathroom is big enough and has complete amenities that you don't even need to bring your own toiletries during your stay. I would definitely stay in this hotel again given the chance to go back to KL.

Arrival date: Mar. 25, 2007			Room type: Deluxe city view
Standard of Room			Service		100% Satisfaction
Hotel Facilities			Location
Food & Beverage			Value For Money

The facilities were excellent and the staff performed flawlessly.

Arrival date: Mar. 11, 2007			Room type: Deluxe city view
Standard of Room			Service		100% Satisfaction
Hotel Facilities			Location
Food & Beverage			Value For Money

This was our second stay here. The service and friendliness of the staff is second to none. The bedrooms and bathrooms are spotless, tastefully decorated and of a good size, everything you would expect from a 5* hotel. Great location next to KLCC (Twin Towers), where there are plenty of designer shops, restaurants, foodcourt and access to LRT train station. Superb infinity pool overlooking park and city with plenty of sunlounger where you are continually served with glasses of iced water, chilled grapes and provided with cooling water sprays. Breakfast is fantastic, everything you can imagine and then more - the staff even refer to you by name. We would certainly highly recommend this hotel to others and look forward to our next stay.

Arrival date: Nov. 28, 2006			Room type: Deluxe city view
Standard of Room			Service		88% Satisfaction
Hotel Facilities			Location
Food & Beverage			Value For Money

Service was immaculate, although the some of the receptionists were not as charming as they could be. The infinity pool is wonderful and has a great view of KL. The location is fantastic, being next door to a huge up-market shopping mall which had everything from designer boutiques, to beaty salons and hairdressers. (Check out the Guinot Inistitute for treatments at a fraction of London prices.) The buffet breakfast was average with the dim sum, pastries/muffins and hot chocolate being quite disappointing. The desserts in Biba cafe are not that great either. There is a good gym and excellent changing room facilities should you want to use the pool after you've checked out. I would stay here again, although it's not in the same league as the Mandarin Orientals in Bangkok or HongKong.

Arrival date: Nov. 18, 2006			Room type: Deluxe city view
Standard of Room			Service		100% Satisfaction
Hotel Facilities			Location
Food & Beverage			Value For Money

The Mandarin Oriental Kuala Lumpur is the best hotel I have ever stayed in. I regularly stay here because I know the standard is so high. I cannot fault this hotel at all. The staff and the rooms are fabulous and you cannot find a better location. I highly recommend the Chinese Restaurant in the hotel as it is five star in every way.

Arrival date: Aug. 12, 2006			Room type: Deluxe park view
Standard of Room			Service		86% Satisfaction
Hotel Facilities			Location
Food & Beverage			Value For Money

This hotel is ideal if you want to go shopping at the the KLCC shopping mall. We had an excellent time here. The pool was very refreshing and the buffet breakfast was fantastic (the eggs were cooked perfectly and there is even a breakfast steak available - grilled in front of you upon request) The only bad mark was when the concierge forgot to send someone to collect our bags even though we reminded them to do so upon checkout.

Arrival date: Jul. 7, 2006			Room type: Deluxe city view
Standard of Room			Service		86% Satisfaction
Hotel Facilities			Location
Food & Beverage			Value For Money

Fantastic service, really friendly staff ! Swimming Pool view and location is superb!