Istana Hotel
Istana Hotel
73 Jalan Raja Chulan, Kuala Lumpur, Malaysia
Star Ratings : 
Location : Golden Triangle Rooms : 439
Location : Golden Triangle Rooms : 439
The Istana is one of Malaysia's deluxe hotels. Exuding palatial ambience with its rich traditional architectural detail and interior decor it is located in the heart of Kuala Lumpur's commercial district.
from US$86
per night
TAX & SERVICE INCLUSIVE
per night
TAX & SERVICE INCLUSIVE
Based on 260 HotelTravel.com Guest reviews
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
84%
Customer Satisfaction
Rated #21 for all Kuala Lumpur hotels
Excellent location, good access to all attractions whether walking or public transport. Only disappointment was we asked for a view of the twin towers, which we did not get. Would definitely recommend....
Marilyn Joy, British
Arrival Date
Departure Date
Rooms
Adults
Children
Room 1 :
Room 2 :
Room 3 :
Room 4 :
If your arrival date is within 24 hours you must submit your booking request via the Live Agent.
Departure Date must be greater than arrival date.
February has only 28 days for [year].
February has only 29 days.
Please contact a Live Agent if you require more than 30 nights.
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[START] - [END] of [TOTAL] review(s)
Hotel Rates are per room, per night
Triple/Quad occupancy may include an extra bed for some room types.
Our Editor's Hotel Suggestions
A HotelTravel.com Member,Chinese
Arrival Date: Oct. 7, 2009
Room type: Deluxe
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
95%
Satisfaction
I enjoyed my stay in Istana because the staff are friendly, the room is big. The washroom is spacious. The rate is reasonable. It is worth to visit this hotel for my next trip to Kuala Lumpur.
jacob george.s,Indian
Arrival Date: Sep. 4, 2009
Room type: Deluxe
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
98%
Satisfaction
Location of the hotel is close to all shopping areas and KL and KLCC. Friendly staff and value for money. Should i visit KL next time will sure stay ay Istana.
A HotelTravel.com Member,Italian
Arrival Date: Aug. 28, 2009
Room type: Deluxe
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
100%
Satisfaction
everything wonderful!!!!
A HotelTravel.com Member,Australian
Arrival Date: Oct. 17, 2008
Room type: Deluxe
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
100%
Satisfaction
friendly and efficient staff.
A HotelTravel.com Member,Chinese
Arrival Date: Oct. 3, 2008
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
68%
Satisfaction
I do not like the taxi services. It is awful. No clear communication and the taxi coordinator is not professional at all.
Lutfi AlQassem,Saudi Arabian
Arrival Date: Jun. 5, 2008
Room type: Deluxe
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
65%
Satisfaction
I think the staff are not well orginized,
I have booked and paid for 6 nights for deluxe room with kind zise bed, but they have gave me superior room with two beds.
then they have changed me to another superior room with king size bed, after the 3rd night, they gave me the deluxe room with king size bed.
While in the superior room, I have used the Internet, and they have charged me for it. While in the deluxe room it is free.
Also, some things in the room are not well and broken, like the hair dryer, the carpet is dirty and stench.
I do recomend staying in this hotel for the nearest to the market and shops only otherwise, it doesn't deserve.
Phillipa Aiken,Australian
Arrival Date: May 17, 2008
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
67%
Satisfaction
The hotel staff, even though friendly, could of been more accommodating. We were not shown to our rooms (a small thing I know) but should be part of the service for a hotel like this. We had no hot water in our room and informed staff on this issue no less than five times in a three day stay - their solution was to run the water for 15mins, for still luke warm water. The room also had other minor problems (fridge not working, side bed light wouldnt switch off) - staff inform but not nothing done whilst we were staying there. The hotel is built in 1992 and is starting to need renovation in order to fix these issues. Generally though the hotel was very nice and looks good, buffet breakie okay, pool very nice, easy access to shopping, food, restaurants and taxis etc. Would I recommend again? - unlikely, there are a lot of hotels in KL.
Marilyn Joy,British
Arrival Date: May 6, 2008
Room type: Deluxe
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
100%
Satisfaction
Excellent location, good access to all attractions whether walking or public transport. Only disappointment was we asked for a view of the twin towers, which we did not get. Would definitely recommend.
A HotelTravel.com Member,Malaysian
Arrival Date: Apr. 7, 2008
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
85%
Satisfaction
What surprises me was that there was no safe deposit box and bathrobes in my room, apart from that I enjoyed my stay.
Garry Wilson ,Australian
Arrival Date: Jan. 29, 2008
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
89%
Satisfaction
Excellent hotel within easy walking distance to Sungei Wang Plaza, Lot10, Low Yat and the recently opened Pavilion home to some of the world's most luxurious fashion brands, with over 400 retail shops a very pleasing shopping experience in air conditioned comfort.
Hotel staff were friendly and more than willing to assist with any issue, facilities were first rate will definately stay at the Hotel Istana again.
Joao Almeida,Brazilian
Arrival Date: Jan. 2, 2008
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
98%
Satisfaction
A very good and fancy hotel with very good location. Very good Value for Money when using hoteltravel.com rates
A HotelTravel.com Member,American
Arrival Date: Dec. 30, 2007
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
62%
Satisfaction
Bathrooms are not very clean. There's a lot of mildew in the shower, and some in the sink.
Rainier Paul Failadona,Philippine
Arrival Date: Dec. 8, 2007
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
99%
Satisfaction
The best rate and best location ever. Walk away grom Bukit Bintang. also, it is also a walk away from KL tower (15 min walk) and Petronas (23 mins ). so if you like to make ad adventure and explore KL further, i suggest to walk your way to your destination, that is of course if it is within KL. We didn;t try the food but i gave it a good marks anyways. Hotel staff are friendly. Room size is definetly not your ordinary room size. we booked a superior room ata great price. room is spacious overlooking petronas tower and KL tower. toilet is big also, shower and toilet are separate.
One thing i can say, you will never regret booking a room at Istana Hotel.
Hemendra Kumar Saha,Bangladeshi
Arrival Date: Oct. 17, 2007
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
72%
Satisfaction
All facilities are back dated. Why did Hotel authority keep price list of all aminities ?
norman vernon,British
Arrival Date: Jan. 4, 2007
Room type: Deluxe room with KLCC view
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
100%
Satisfaction
I have stayed many times and now never even think to look for anywhere else in KL. The Istana meet's all my needs and have no problem recommending it to anyone.
Meng Meng Tay,Singapore
Arrival Date: Nov. 18, 2005
Room type: Deluxe
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
51%
Satisfaction
Check in on 18 Nov after midnight. Got a room on the 6th floor but ended up changing room due to a choke in the toilet pipes. Bed is clean and comfortable. TV set sucks (small and old). Toilet is big and spacious though. Not a bad choice to stay but a bit pricey for the condition of stay.
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Top Hotel Reviews
Golden Triangle
Simply cannot fault this hotel. The room was spacious and tastefully furnished with great attention to detail; the service from the staff was very attentive and friendly; the swimming pool and gym we...
Simply cannot fault this hotel. The room was spacious and tastefully furnished with great attention to detail; the service from the staff was very attentive and friendly; the swimming pool and gym we...
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