Equatorial Kuala Lumpur Hotel 
Equatorial Kuala Lumpur Hotel 
Jalan Sultan Ismail, Kuala Lumpur, Malaysia 
Star Ratings :  
Location : 
Golden Triangle
  Rooms :
270
The Equatorial Kuala Lumpur is an international business class hotel that emphasizes efficiency, comfort, security and value for money -- all delivered with genuine Malaysian warmth and hospitality.  
Hotel Map
from US$ 80
per night
TAX & SERVICE INCLUSIVE
 
Based on 1013 HotelTravel.com Guest reviews  
Standard of Room 
Hotel Facilities 
Food & Beverage 
Service 
Location 
Value For Money 
83% 
 Customer Satisfaction
Rated #22 for all Kuala Lumpur hotels 
 
We really enjoyed our 2 days in the Equatorial, great breakfast, professional staff and a top class room.The only exception was the advice given to us by the man near reception about a restuarant... we spent a lot on the buffet and the food was "old", the place was a tourist "rip-off" !! ...
 
A HotelTravel.com Member, Australian
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Equatorial Kuala Lumpur Hotel Reviews
 
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Lian Hong,Chinese
Check-In :  25 Dec 09 
Room type: Superior 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
97%
Satisfaction
 
It is really a very nice & high standard hotel. I would like to book in this hotel again.
A HotelTravel.com Member,American
Check-In :  10 Nov 09 
Room type: Superior 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
62%
Satisfaction
 
The maid/cleaning service was not good and the technical maintenance was also not good. Very poor service in these areas
A HotelTravel.com Member,British
Check-In :  10 Nov 09 
Room type: Superior 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
99%
Satisfaction
 
The hotel staff were mostly very friendly and gave excellent service. The breakfast included in the rate was also excellent and the bistro at lobby level was reasonable value considering that there appeared to be a lot of expense account visitors to the hotel.Location was convenient for walking to the Petronas Towers and KL Tower with easy access to other districts via the monorail a few minutes along the street. A visit to the Chinese food stalls and restaurants in Bukit Bintang is recommended for a taste of KL away from the shopping malls!
Hong Yu,Chinese
Check-In :  01 Apr 09 
Room type: Superior 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
84%
Satisfaction
 
good location, 10 mins walking way to KLCC, and very close to monorail, but not noisy. all staff are very nice to traveller. especially breakfast is so delicious and having many flavor for your choice.
A HotelTravel.com Member,Singapore
Check-In :  10 Mar 09 
Room type: Superior 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
85%
Satisfaction
 
Walking distance to train stations (LRT and monorail), KLCC and Bukit Bintang which is very convenient. Always a plus when breakfast is included in the room rate.The pool is alright not it's main attraction. Room is a bit small with 3 beds but otherwise comfortable. All in all we had an excellent stay.
Shaif Ahmed,British
Check-In :  23 Oct 08 
Room type: Superior 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
83%
Satisfaction
 
Excellent central location
A HotelTravel.com Member,Egyptian
Check-In :  21 Oct 08 
Room type: Superior 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
53%
Satisfaction
 
the rooms and bathrooms should be renovated.
A HotelTravel.com Member,Australian
Check-In :  27 Feb 08 
Room type: Superior 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
83%
Satisfaction
 
Previously stayed 11 October 2007 (see review of that date). Should mention that the hotel shampoo is below average and recommend you bring your own. Buffet breakfast and dinner is still great value, and the location of the hotel is great. Room service menu is a bit limiting if you want low fat western food. Staff delivering food to the room were very professional.
A HotelTravel.com Member,American
Check-In :  30 Nov 07 
Room type: Superior 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
78%
Satisfaction
 
The reason I rated "hotel facilities" as poor is because the hotel charges for acces to a gym and for internet. The 25 MYR to use the gym for a day is unnecessary. Few people use a gym anyway, so they cannot make much money that way. The charge of 50 MYR per day for internet in the room I find outrageous. I rather pay slightly higher room prices since I find this more honest. Internet used to be offered free, until they probably realized how much we want this service. I stayed the three previous days at the Impiana KLCC, and they don't charge for either of these services. Next time I will give preference to the Impiana, although I prefer the location of the Equatorial (close to the monorail). Otherwise, I find this hotel is decent value. I would welcome a movement to boycott those hotels who impose outrageous charges.
Hemant Buch,Indian
Check-In :  28 Nov 07 
Room type: Superior 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
69%
Satisfaction
 
The hotel has a fabulous location, just a couple of minutes away from the monorail station and 10 minutes walk to the Golden Triangle and the Twin Towers. Its quite reasonably priced as well. The problem with it is some of the staff. I was told on the first day that one needed to wear shoes and long pants at breakfast, but in the next few days I saw a number of people wearing flip flops. Nobody seemed to be saying anything to them. The lobby manages was a rude, sad soul and once, when there was nowhere to sit around in the lobby, I parked myself on the steps to wait for my colleague only to be very rudely told to move. I saw a different treatment of people from different nationalities. But the rest of the hotel was fine...
PP Singh,Indian
Check-In :  20 Oct 07 
Room type: Superior 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
86%
Satisfaction
 
Excellent Location and good value for money. Surely come back
A HotelTravel.com Member,Australian
Check-In :  11 Oct 07 
Room type: Superior 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
95%
Satisfaction
 
Food was excellent (saddly no bacon). Food is cheap but drinks are a bit steep (bought elsewhere). Prompt room service with food at very reasonable prices. Location is perfect for travel to the twin towers. Not many people using the pool, which made use pleasurable. Only used taxis for transport, very cheap compared to Australia (under AUD25 from airport, 70km away). A visit to the parliamentary circle a must for any visitor (around 30 minutes away by taxi). Located minutes away from the twin towers. Beautiful view at night whan the light were on. Clean and tidy rooms. TV size 51cm (21"). Bring your own shampoo as the one hotels supply is rather average. Only used salt water pool which was clean.
A HotelTravel.com Member,American
Check-In :  02 May 07 
Room type: Superior 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
89%
Satisfaction
 
This hotel like many others should stop exploiting their customers with in-room internet charges. This service should be either free or at a reasonable cost, not 40 ringgits/day.
A HotelTravel.com Member,American
Check-In :  22 Apr 07 
Room type: Deluxe 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
29%
Satisfaction
 
While the room and location of the hotel were more than acceptable, the hotel itself takes a mercenary approach to its guests that in the end made my four day stay most unpleasant. Although the hotel website lists internet access as a "standard feature," the website makes no mention of the truly outrageous fee of 50 RM (a little over $15) per 24 hour period of broadband usage the hotel charges its guests. I have traveled extensively in Japan and Thailand (as well as Europe and the US) and have never been charged for internet usage, so this hotel is unique in my experience. A local telephone call lasting no more than 2 or 3 minutes cost 20 RM. When I spoke to the General Manager of the hotel concerning the internet fee, the GM dropped "Mr." and simply referred to me by my surname. When it comes to gauging "guests" for every last penny, the hotel takes a most serious approach. In short I will never stay at the Equatorial again and would recommend looking elsewhere for accommodation in Kuala Lumpur - which is itself an extremely pleasant city.
A HotelTravel.com Member,Singapore
Check-In :  22 Mar 07 
Room type: Superior 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
94%
Satisfaction
 
Good location: next to monorail station, walk 5min to shopping district and Petronas Towers (if you know the shortcut). 3 stops away on the monorail at Chow Kit is a quaint traditional locals' market (not the touristy type). They made my room twice a day when I left the "Make my room" sign on.
james pan,Australian
Check-In :  02 Mar 07 
Room type: Superior 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
77%
Satisfaction
 
My family feel happy to stay in this hotel and my kids love to play in the swinning pool. We will stay there again if we go KL.
Jane Thomsen,Danish
Check-In :  19 Feb 07 
Room type: Superior 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
77%
Satisfaction
 
The location of the hotel is great as it is within walking distance (10-15min) to Petronas Towers and there is a nice view of the towers from the 8 feet deep swimming pool on the 4th floor. I have mixed feelings about the friendliness of the staff, because we were met with courtesy and professionalism both at the midnight check-in and departure. However, when we took pictures in the lobby of the beautiful flower arrangements, we were told that we were not allowed to take pictures-the hotel staff even had this written as an SMS on his mobile phone. I strongly recommend the management to change this policy, as people on vacation would like to have photo memories of the places they stay at. When we enjoyed the great breakfast buffet that has a wide variety to choose from, we used the trays displayed and were then -quite rudely- told by staff that we should put the trays back as they were only meant for people eating sushi.
Ewa Batorowicz,Norwegian
Check-In :  15 Feb 07 
Room type: Superior 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
79%
Satisfaction
 
Breakfast and location was excellent! To web-online HotelTravel : Thank you very much for your fast and best help for us !!! We come to use service from Hoteltravel web-online! Thank You!
A HotelTravel.com Member,Australian
Check-In :  01 Feb 07 
Room type: Superior 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
100%
Satisfaction
 
We really enjoyed our 2 days in the Equatorial, great breakfast, professional staff and a top class room.The only exception was the advice given to us by the man near reception about a restuarant... we spent a lot on the buffet and the food was "old", the place was a tourist "rip-off" !!
Feridon Roomiani,Australian
Check-In :  04 Jan 07 
Room type: Superior 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
98%
Satisfaction
 
We enjoyed our stay in hotel. Staff were very friendly and the breakfast was excellent.
Nishanth Kunder,Norwegian
Check-In :  10 Nov 06 
Room type: Superior 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
92%
Satisfaction
 
I liked the location of the hotel and their service. We reached late in the night. Still the change of room to suit our needs was done without any delay. The hotel needs a travel desk. The reception is friendly, efficient and helpful.
Gahrani Dr,Indonesian
Check-In :  04 Nov 06 
Room type: Superior 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
92%
Satisfaction
 
Maybe the hotel should have access internet for free.
A HotelTravel.com Member,Argentine
Check-In :  30 Oct 06 
Room type: Superior 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
87%
Satisfaction
 
HI! We enjoyin our trip to Malaysia and the days we spent in Equatorial Kuala Lumpur, but, no fitness centre was inclued in the rate.
Abubakr Nor Eldien,Sudanese
Check-In :  19 Oct 06 
Room type: Superior 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
88%
Satisfaction
 
The location of the hotel is just what every visitor dream of. It is a walking distance from the main Monorail station and you can access all locations easily. Staff are freindly. I can describe it as "a home hotel"
A HotelTravel.com Member,Philippine
Check-In :  09 Sep 06 
Room type: Superior 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
99%
Satisfaction
 
The staff is very friendly and accomodating. They attend to your needs immediately. The location is also very strategic. It is near the monorail station where you can reach the KL Sentral Station, and from where you can reach any place in the City. The hotel is also a few minutes walk from the Petronas Towers. Highly recommended.
Jatinderpaul Bassan,British
Check-In :  31 Aug 06 
Room type: Superior 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
94%
Satisfaction
 
Location of the hotel is very good, just a walking distance to the shopping malls. The staff were very friendly as well. The breakfast was very good and had a variety to choose from. I would like to go back one day.
Theagarajan Eswaran,Indian
Check-In :  18 Jul 06 
Room type: Superior 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
79%
Satisfaction
 
It was a good stay. The staffs were very helpful. The food was very good. The complementary breakfast had varieties and very good. The location was an advantage.
Theagarajan Eswaran,Indian
Check-In :  15 Jul 06 
Room type: Superior 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
79%
Satisfaction
 
Excellent stay. Would recommend for family stay. Very near to Petronas Tower and shopping malls
Theagarajan Eswaran,Indian
Check-In :  14 Jul 06 
Room type: Superior 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
79%
Satisfaction
 
Comfortable stay. Value for money. Polite staff. Good free breakfast. Would recommend for stay.
Julieta Taboada,Argentine
Check-In :  26 May 06 
Room type: Superior 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
100%
Satisfaction
 
The location is perfect, near public transportation and in a very nice area. The staff was very friendly and the solve any problem. The room is nice and confortable. I really recomend it!!!
A HotelTravel.com Member,Australian
Check-In :  23 Feb 06 
Room type: Superior 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
82%
Satisfaction
 
Loved the beds as they were so comfortable after 7 weeks in Budget hostels in India. Also the breakfast was amazing with your own "Omelette Man". Definately recomend to others and would come to stay again.
Peter Harrison-Jones,British
Check-In :  12 Jan 06 
Room type: Superior 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
94%
Satisfaction
 
Good location - front of hotel faces Monorail, rear the Petronas Towers. One stop or a short walk to Bukit Bintang area, and also to the Petronas Towers themselves.Not keen on door to adjoining room and the consequent noise from other guests. Otherwise a very comfortable place to stay.
A HotelTravel.com Member,Polish
Check-In :  21 Oct 05 
Room type: Superior 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
71%
Satisfaction
 
The hotel has a very convinient location. Close to the train station, commercial and enternteiment center. We were a little disappointed by the hotel standard. From a five star hotel we accept much more. By European standards we would give the hotel rooms- 3 stars. Especially after staing in Raddisson SAS in Bangkok the Equatorial Hotel seemed to be of much lower standard.The rooms are quite small and the furniture is a little bit used. But it was clean and the food was ok. Anyway, we didn't spend much time in the hotel so we didn't mind.And what is the mos imprtant - we had fun.
Yap Beng Choon,Malaysian
Check-In :  17 Sep 05 
Room type: Superior 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
83%
Satisfaction
 
I like the location, and the friendliness of the staff. The room is a bit old, but it's ok. The towel was rather smelly, and I think the hotel should consider replacing them with new ones. The food (breakfast) is very ordinary. I used to stay in Ritz Carlton, Marriot, Westin, regent and Mutiara, but I would consider switching to Equatorial.
A HotelTravel.com Member,Australian
Check-In :  23 Apr 05 
Room type: Superior 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
88%
Satisfaction
 
Excellent location. Close to Twin Towers, KL Towers and Bukit Bintang shopping areas. Will definitely stay here next time in KL.
A HotelTravel.com Member,Irish
Check-In :  14 Dec 03 
Room type: Superior 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
100%
Satisfaction
 
Wonderful hotel and staff. In city centre, close to everything.
 

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