Crown Princess Hotel Kuala Lumpur
Crown Princess Hotel Kuala Lumpur
City Square Centre, Jalan Tun Razak, Kuala Lumpur, Malaysia
Star Ratings : 
Location : Golden Triangle Rooms : 576
Location : Golden Triangle Rooms : 576
The Crown Princess Hotel Kuala Lumpur provides luxury and unparalleled comfort for its guests, and prides itself on its onsite hospitality and proximity to shopping complexes. The property is near Tun Razak and Ampangs streets, as well as Embassy Row and upscale residences.
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per night
TAX & SERVICE INCLUSIVE
per night
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Based on 368 HotelTravel.com Guest reviews
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
68%
Customer Satisfaction
Rated #56 for all Kuala Lumpur hotels
As I was visiting the Thai Embassy which is only a short walk from the hotel I find this is a convenient place to stay and have now done so twice. I did find the room last time; especially the bathroom, bigger and in better condition.
The hotel is located in the Center Square shopping mall which has reasonable shopping and a good food mall for cheap eating. Golds Gym is also in the mall right beside the hotel check-in and is the best gym I have been in for a long time. It is also free to use for guests of the Hotel.
The position of the Crown Princess is also only a brisk walk of just over ...
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Hotel Rates are per room, per night
Triple/Quad occupancy may include an extra bed for some room types.
Our Editor's Hotel Suggestions
Muhammad Saeed ahmad,Pakistani
Arrival Date: Oct. 26, 2008
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
53%
Satisfaction
I would suggest that appreance of hotel was good, nice enterance lobby, swift elevators but the room was below standard of a five star hotel. Room furniture looked very old, even TV was not working properly. Bath room was awful. Breakfast was nice with variety of items in menu. Staff service was slow. I would not recommend this hotel to anyone.
Mamed Jafarli,Georgian
Arrival Date: Oct. 6, 2008
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
65%
Satisfaction
Maybe it is a bit unfair to judge after a one night stay in the hotel, but there are some aspects of my stay in the hotel which deserve a comment: the bathroom and furnishing were simply poor and the breakfast quite unimpressive. After all, this hotel is three stars and in no way can be rated higher.
A HotelTravel.com Member,British
Arrival Date: Sep. 16, 2008
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
70%
Satisfaction
The hotel is a little dated and in need of renovation but still is good value for money. Breakfast buffet was good.
A HotelTravel.com Member,Indian
Arrival Date: Aug. 12, 2008
Room type: Executive room
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
68%
Satisfaction
Location is very good,but the hotel can't be considered as 5 star, Triple room is good enough for couple, Resturant at 10th floor block certain part which make it conjusted, service is not up to standard,swming pool is awful, kettle provided is rusted ,Iron board is broken.
A HotelTravel.com Member,Australian
Arrival Date: Apr. 22, 2008
Room type: Deluxe
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
40%
Satisfaction
I would not stay at this hotel again. The rooms are in desperate need of refurbishment even though the hotel is not that old. We had to ask repeatedly for things to be delivered by cleaners which they had failed to supply to begin with (tea, coffee etc) when these were brought up staff were sullen. The hotel is located about a 15 minute walk from the towers. The hotel lacks in a ATM machine and internet usage was down for a good part of the time. Staff lack professionalism- overall a disappointment. I can give Adrian at reception & particularly Jay at food and beverage a huge 5 star plus- they were lovely to deal with and certainly the top staff in my opinion.
A HotelTravel.com Member,
Arrival Date: Mar. 18, 2008
Room type: Deluxe
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
87%
Satisfaction
As I was visiting the Thai Embassy which is only a short walk from the hotel I find this is a convenient place to stay and have now done so twice. I did find the room last time; especially the bathroom, bigger and in better condition.
The hotel is located in the Center Square shopping mall which has reasonable shopping and a good food mall for cheap eating. Golds Gym is also in the mall right beside the hotel check-in and is the best gym I have been in for a long time. It is also free to use for guests of the Hotel.
The position of the Crown Princess is also only a brisk walk of just over 1 klm. to the Petronus Twin Towers which must have the best shopping Mall in KL. I walked there and back twice and spent some hours shopping, browsing and eating..
To sum it up, the Crown Princess is not the best hotel in KL but it is convenient to a lot of other attractions and is good value for money. I will stay there again.
Friendly and helpful staff. Near center of town and close to everything. This is not a new hotel and some rooms are in better repair than others. The rooms are however clean and smell clean.Cabs to anywhere nearby including the KLA express are under 20 RM.
Peter Franzén,Swedish
Arrival Date: Jan. 16, 2008
Room type: Executive room
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
72%
Satisfaction
The once 5 star- hotel has become a bit worn down, and I wouldn't say that it lives up to its former glory- days. The Rooms, especially the bathrooms need a facelift. We satyed in an Executive room, but it didn't impress me very much. Still it's not a very expensive hotel and it's not bad, just not great.
Prasantha Adikaram,Sri Lankan
Arrival Date: Jan. 3, 2008
Room type: Executive room
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
69%
Satisfaction
The hotel was over-rated. Should ideally be a 3 star
Timothy Williams,British
Arrival Date: Jul. 13, 2007
Room type: Deluxe
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
46%
Satisfaction
The standard of this hotel was generally disappointing. The room in particular, which, although spacious and with fair facilities, stunk of cigarettes! At three o'clock in the morning we realised that this smokey smell was not coming from our noisy neighbours, who had woken us up an hour before banging on the partition door, but from the air conditioning! It was disgusting. I hoped that breakfast would cheer me up, but no luck here either. I must say that there was a great variety, but the quantity of guests and the lack of space generally created an unpleasant 'push and shove' atmosphere. We had to share a table with two complete strangers. Sorry, not going back.
khalid Abu Baker,Emirati
Arrival Date: Jul. 8, 2007
Room type: Deluxe
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
71%
Satisfaction
there is no internet lines the food is daily the same buffet the rooms need to be new furnushed it look old for a five star hotel
A HotelTravel.com Member,Philippine
Arrival Date: Apr. 3, 2007
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
75%
Satisfaction
Hotel is nice but the carpet smells really bad. Some of the staff are very nice while some are very rude. It would depend on the shift. Overall this hotel is just okay. It's very near KLCC.
A HotelTravel.com Member,Italian
Arrival Date: Jan. 3, 2007
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
68%
Satisfaction
Except for the the staff friendship, it is a wonderful place to stay, quiet and with a good sight on this town. Breakfast is absolutely incredible, a really nice experience.
Peter Tan,Singapore
Arrival Date: Mar. 23, 2006
Room type: Executive room
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
84%
Satisfaction
We enjoyed the friendly and efficient environment during our stay at Crown Princess Hotel. Is walking distant to the Twin Tower and shopping centre. I do not mind to stay at this hotel in the near future.
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Top Hotel Reviews
Golden Triangle
Simply cannot fault this hotel. The room was spacious and tastefully furnished with great attention to detail; the service from the staff was very attentive and friendly; the swimming pool and gym we...
Simply cannot fault this hotel. The room was spacious and tastefully furnished with great attention to detail; the service from the staff was very attentive and friendly; the swimming pool and gym we...
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