Alpha Genesis Hotel 
Alpha Genesis Hotel 
45, Tengkat Tong Shin, Kuala Lumpur, Malaysia 
Star Ratings :   Location : Bukit Bintang   Rooms :  133
Alpha Genesis Hotel (Formerly Allson Genesis Hotel ), Kuala Lumpur combines the central location convenience of a city hotel with the cool stylish comfort of a modern boutique hotel. 
from US$50
per night
TAX & SERVICE INCLUSIVE
 
Based on 1517 HotelTravel.com Guest reviews  
Standard of Room 
Hotel Facilities 
Food & Beverage 
Service 
Location 
Value For Money 
74% 
Customer Satisfaction 
Rated #45 for all Kuala Lumpur hotels 
 
Great location, right next to food street. Within walking distance of KL Monorail for easy access to KLCC and KL Sentral. Clean and excellent value for the money. Breakfast included was very good....
 
A HotelTravel.com Member, American
Arrival Date 
Departure Date 
Rooms 
 
Adults 
Children 
Room 1 :
 
Alpha Genesis Hotel Reviews
 
 
A HotelTravel.com Member,Chinese
Arrival Date: Sep. 22, 2009 
Room type: Standard 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
62%
Satisfaction
 
The location is really convenient, close to monorail and large shopping malls in the district. It's just 2-minutes-walk to Alor Street which is famous for food, though I didn't find the food there really nice after trying... However the bedcover in the room is a bit dirty and the bathroom look a bit depreciated... maybe we shouldn't demand too much with this price right?
Soh Boon Ping,Singapore
Arrival Date: Aug. 8, 2009 
Room type: Standard 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
63%
Satisfaction
 
Nice place, overall it is quite comfortable place to stay for a short vacation.
A HotelTravel.com Member,Indonesian
Arrival Date: Jun. 25, 2009 
Room type: Standard 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
79%
Satisfaction
 
The restorant space is limited requires to expand to bigger capacity.
Lim Kheng Meng , Zenon,Singapore
Arrival Date: Jun. 25, 2009 
Room type: Standard 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
81%
Satisfaction
 
Good location , room is clean and big enough ! Will stay there again .
Puay Tien Koh,Singapore
Arrival Date: Apr. 26, 2009 
Room type: Standard 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
62%
Satisfaction
 
I chose this hotel cos I had quite a good experience when I stayed there about 4 years back (when it was still Allson Genesis). Unfortunately, standards have dropped. The safe was spoilt but it wasn't a major problem since we were only there for a night. Can't say the same if we were there longer. Breakfast was a huge dissapointment given the very limited range (we weren't expecting a feast but it was really pathetic). A bare basic hotel, good enough for a night or two. But with so many similarly priced and much newer hotels just steps away, it's not the best deal.
A HotelTravel.com Member,Philippine
Arrival Date: Apr. 15, 2009 
Room type: Deluxe 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
83%
Satisfaction
 
Alpha Genisis is the best hotel for me in Kuala Lumpur!
A HotelTravel.com Member,Singapore
Arrival Date: Feb. 7, 2009 
Room type: Standard 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
78%
Satisfaction
 
The room is well maintained and clean. The standard is comparable of 4 star or 5 star hotel rooms that I have stayed in.
Yi Man Hui,Chinese
Arrival Date: Jan. 27, 2009 
Room type: Standard 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
40%
Satisfaction
 
The blankets ,towels and cover sheets have dirty spots that never changed. In addition, the towels did not changed in day 3. The place is so far to the bus station.
A HotelTravel.com Member,Thai
Arrival Date: Dec. 19, 2008 
Room type: Standard 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
63%
Satisfaction
 
I had just stayed for a night but I think its a quite a nice hotel in a good location where you could find food till late night. BB shopping mall is just walking distance. hotel is fine, what you want at this kind of price. I think i will stay in this hotel again.
A HotelTravel.com Member,Australian
Arrival Date: Dec. 17, 2008 
Room type: Deluxe 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
37%
Satisfaction
 
A faded crumbling hotel surviving on past glories. The room was of a good size and that's the only positive comment ! The furnishings were miserable, safety deposit box broken, curious electrical wiring, old bathroom, terrible breakfast, the staff rather offhand. Not recommended
Vun Kui Liew,Malaysian
Arrival Date: Nov. 8, 2008 
Room type: Deluxe 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
81%
Satisfaction
 
Front desk personnel should smile a bit and be a bit more courteous. House keeping respond time have improved compare to a few months back. Again, never, never and never utilise the taxi service right in front of the hotel. They are a rip-off and just want to earn a few quick bucks. Just walk up or down the road a bit and hail a taxi that uses the meter. You might have to try a few before one that will finally agree to use it. There are still some that are honest, only if you are patient enough to wait. Otherwise walk to the Bukit Bintang monorail which is just about 5 minutes walk, from there you could go anywhere with no hassles.
Preben Schibler ,Australian
Arrival Date: Oct. 21, 2008 
Room type: Penthouse suite 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
42%
Satisfaction
 
stay away from this place, very sleasy, bad breakfast, the only good thing about this place is the location
Dmitry Nazarenko,Russian
Arrival Date: Sep. 15, 2008 
Room type: Standard 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
75%
Satisfaction
 
Excellent hotel location for this money. Good staff.
A HotelTravel.com Member,Australian
Arrival Date: Sep. 7, 2008 
Room type: Superior 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
98%
Satisfaction
 
We'll certainly stay in this hotel again
A HotelTravel.com Member,Vietnamese
Arrival Date: Aug. 29, 2008 
Room type: Superior 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
53%
Satisfaction
 
1. Room: Clean, small but enough for us. Nothing to see with the windows view. 2. Breakfast: Some delicious food but there was no many choices for your meals. 3. Service: Staffs working with no feeling, poor friendly behavior. But they will answer all your needs. Room services are better. 4. Location: Not too far from Bukit Bintang walking center (400m). Next to KL HOP ON HOP OFF No.7 (very nice special Bus for travelers). Conclusion:It will be rating better at half price or 70% of the charging price.
Jorg Schollenbruch,German
Arrival Date: Jul. 7, 2008 
Room type: Standard 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
53%
Satisfaction
 
The carpet in my room was very dirty, the noise level was awful. At 4 am there was a noise from a drilling mashine until 7 am, couldn't sleep at all. Power shortage at morning. I asked for a company invoice but the concierge gave me an stupid Answer: " Sorry we can not give you an Invoice, becaurse you paid with Creditcard " The Breakfest was okay, but in the room there was not even a little bottle of water !!! All in all, i would not stay in that hotel anymore.
Jie Ji,Chinese
Arrival Date: Jul. 4, 2008 
Room type: Superior 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
78%
Satisfaction
 
Everything is basic in the room. The local is really perfect, breakfast just all right, room service is good......we have a nice trip in this hotel for 10 days, TA!
Benedict Chow,Hong Kong
Arrival Date: Jun. 30, 2008 
Room type: Standard 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
57%
Satisfaction
 
The hotel has good location to all amenities and room size is good. however, the room that I stayed is in need of renovation and the sheet and blanket were dirty with blood stains. Toilet amenities were poor and only one roll of toilet paper for family of 3. Bath towel had strange smell and the bathroom was dirty. The exhaust fan was half hanging on the bathroom ceiling. FO staff was helpful. Called housekeeping on second night a few times and asked for extra towel and toilet paper and only delivered after 2 hours with 3 follow up calls as no one answered the phone and eventualy had to call Reception. I will not return to this hotel unless they have improved the room condition and hygiene standards.
A HotelTravel.com Member,Canadian
Arrival Date: Jun. 7, 2008 
Room type: Superior 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
56%
Satisfaction
 
When we checked in, we were given a room on the 5th floor which was very run down and smelly. Complained to the duty manager. The response was unfriendly and arrogant. We were given a floor on the 17th floor and the room was much better condition. But the TV remote controller was not working and there was no hair dryer. We called the housekeeping from 6:00 pm until 8:00 om but nobody answered. We gave up until we met one of the foreign housekeeing staff that was on the 7th floor and we seeked his help. He told us that all the staff could be on a break. Unbelievable! But he was very kind enough to help us with the TV remote controller and the hairdryer. That was the only positive experience we had with the hotel.
A HotelTravel.com Member,Bruneian
Arrival Date: May 8, 2008 
Room type: Standard 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
89%
Satisfaction
 
Good location to food outlets and Bukit Bintang. Room though small is clean and provided with all required amenities.
A HotelTravel.com Member,Indonesian
Arrival Date: Apr. 18, 2008 
Room type: Standard 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
79%
Satisfaction
 
There is nothing to complain. The location is excellent as the hotel is near local food street (Jalan Alor), shopping centres (Times Square, Sungei Wang Plaza etc)
Melissa Ahlquist,Australian
Arrival Date: Apr. 8, 2008 
Room type: Superior 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
90%
Satisfaction
 
Rooms were great (a little run down - but nothing a little bit of maintenance would fix). Breakfast was substantial and tour desk was very helpful. Location was good to shopping centres and good food. We walked from the hotel to the KL tower which took about 10 minutes... China town is also walking distance from the hotel. Mum left her travel pouch in the safe when we checked out and remembered when we arrived in Johor Bahru, Allson Genesis was very helpful in returning the travel pouch to mum sending one of their employees down to personally deliver! We were extremely happy overall with our stay and treatment of Allson Genesis Hotel! Booking with Hoteltravel.com was simple and seamless right from booking this hotel. Thanks
Johann Ramirez,Philippine
Arrival Date: Feb. 25, 2008 
Room type: Standard 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
76%
Satisfaction
 
Good location. Walking distance to the shopping and dining area. Good for budget conscious travelers. With the low room rates thus expected the breakfast offered to be the basics but still did'nt mind it, the point is I was in Malaysia. Just the right size. I was not expecting a BIG room as I knew I was on a low cost room rate. Just right to get a good nights sleep. The Jacuzzi and gym were not much in good condition and cramped but still at least it has one. lets just say they need to smile more or is it that I was also Asian. Poor choice in breakfast choices. Even on a budget they could have offered other choices that were still within their cost. Room was clean. Hallway was clean. Lobby was clean. Gym, jacuzzi area not much. did not see any garden nor used the hotel lobby public areas. Near the shopping and dining area, what more can I say. easy access to all public transport. cheap rate. dont mind the food. What do you excpect from a cheap room rate a lavish food offering?
Michael Dagnell,British
Arrival Date: Feb. 21, 2008 
Room type: Standard 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
55%
Satisfaction
 
not much i liked about the hotel the room was a no smocking room which smelt of smoke. no real comfort in the room and no lounge to go and sit in
A HotelTravel.com Member,American
Arrival Date: Feb. 16, 2008 
Room type: Superior 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
80%
Satisfaction
 
very friendly staff at the front desk; very low water pressure in bathroom.
A HotelTravel.com Member,South African
Arrival Date: Feb. 13, 2008 
Room type: Standard 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
47%
Satisfaction
 
I chose the hotel based on its name. I had previously had good stays at the Allson hotel in Singapore and assumed this hotel would be similar. Instead the staff were scruffy, the reception area was shabby and the breakfast each day was tasteless and the same every day. I went to their spa to have a massage. The manager immediately explained the various services on offer. I found that extremely offensive. The spa is blatantly a front for a brothel.
A HotelTravel.com Member,German
Arrival Date: Dec. 13, 2007 
Room type: Business suite 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
67%
Satisfaction
 
The breakfast is poor and there are not enough seats+tables. Beside this the hotel has a good location near to the BB area and the Monorail.
A HotelTravel.com Member,South African
Arrival Date: Dec. 13, 2007 
Room type: Standard 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
79%
Satisfaction
 
Clean and spacious rooms, good service delivery, promt response to guest requsts, close proximity to shops, resturants and tourist attractions. Good value for money.
diana koo,Australian
Arrival Date: Nov. 5, 2007 
Room type: Superior 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
87%
Satisfaction
 
Location and price were very good. and staff were happy and helpful. Blocked toilet and bath required us to ask and eventually relocate to another room. which was smaller. The bed undersheet was usually stained. Ironing board was slow to arrive.
A HotelTravel.com Member,Philippine
Arrival Date: Sep. 1, 2007 
Room type: Standard 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
84%
Satisfaction
 
We were generally pleased with our overnight stay at the hotel. Size of the standard room and bathtub was ok but I think for the westerners, they may find it small for them.Bedsheets and towels were also ok. However, the bed was a little bit "sagging" so they may need to do something about it. Their security was good since only guests may use the the elevator. I think that was cool.
Lye Aik Tan,Malaysian
Arrival Date: Jul. 20, 2007 
Room type: Standard 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
65%
Satisfaction
 
The location is superb as it is within walking distance to Bkt Bintang monorail station (about 10 mins walk), the many shops, restaurants and facilities there. The room was small though adequate for one, clean and equipped with a safe and water boiler with tea, coffee and sugar sachets. There is an empty fridge and no bottled drinking water. Staff and reception are not all that friendly and response times to requests could have been quicker e.g. reception desk sometimes takes ages to answer a phone call from your room. Breakfast vouchers are written up in batches and are only made available the next morning at the reception desk on request. So u have to request your vouchers at reception every morning before breakfast. Breakfast is simple with fried noodles/rice or porridge, bread, butter, jam and fruit platter (usually watermelon and orange slices) and the small cafe tends to be crowded after 9am to 10am. The cafe tends to be very hot with glare from the direct morning sun shining through the large side glass windows. Not a comfortable place to have breakfast. The best part about the hotel is still the location.
Nguyen Thi Lan Huong,Vietnamese
Arrival Date: Jul. 11, 2007 
Room type: Standard 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
70%
Satisfaction
 
Breakfast is rather poor. And the staff at tour desk provided poor information.
A HotelTravel.com Member,American
Arrival Date: Apr. 19, 2007 
Room type: Superior 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
83%
Satisfaction
 
Flies flying in to the displayed food and around the restaurant. The breakfast place was small the employees should know better how to deal with seating arrangements.I suggest the restaurant be moved somewhere away from the main entrance. Otherwise the place is good.
NAN WEI,Chinese
Arrival Date: Mar. 27, 2007 
Room type: Standard 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
83%
Satisfaction
 
The hotel's location is quite good. And it worths this price in that area.
A HotelTravel.com Member,American
Arrival Date: Mar. 24, 2007 
Room type: Standard 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
100%
Satisfaction
 
Great location, right next to food street. Within walking distance of KL Monorail for easy access to KLCC and KL Sentral. Clean and excellent value for the money. Breakfast included was very good.
A HotelTravel.com Member,Norwegian
Arrival Date: Mar. 4, 2007 
Room type: Deluxe 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
69%
Satisfaction
 
Everything is fine. But if the next time I were to go Kuala Lumpur again, I need a much near hotel near the main shopping areas such as sungei wang, bb plaza, lot 10, times square as this hotel's location, we need to walk uphill to all these places. I need more recommendations but at similar prices. Thank you! Cheers!
Barry Atkinson,British
Arrival Date: Feb. 19, 2007 
Room type: Standard 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
89%
Satisfaction
 
The convenience of the location and the courtesy of the staff make up for any shortcomings. Have used tour service on previous visits and would rate the service as excellent. Room was clean and well furnished. Everything worked. Have had better rooms in hotel at a higher price
A HotelTravel.com Member,American
Arrival Date: Feb. 18, 2007 
Room type: Superior 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
73%
Satisfaction
 
The rooms are clean and the location is great; a good value for the price but the 'included' breakfast was substandard. Staff is helpful and does a fine job. We will return to this hotel.
A HotelTravel.com Member,French
Arrival Date: Feb. 12, 2007 
Room type: Superior 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
59%
Satisfaction
 
The location is excellent. This area of town is quite and full of nice restaurants and shops and easy to move to. The staff at the reception was awfull. It had been hard to get a non smoking room. It is strange because I noticed it in my request. The rooms need to be refreshed and are small.
Soelaiman Mohammad,Indonesian
Arrival Date: Feb. 7, 2007 
Room type: Deluxe 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
98%
Satisfaction
 
Maybe I will going to this hotel again when I visit to KL....
A HotelTravel.com Member,Canadian
Arrival Date: Feb. 4, 2007 
Room type: Deluxe 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
80%
Satisfaction
 
Overall, our stay at the hotel has been wonderful. Really good value for monExcellent. Very close to the Bukit Bintang shopping area and yet very quiet.
A HotelTravel.com Member,Australian
Arrival Date: Jan. 6, 2007 
Room type: Superior 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
94%
Satisfaction
 
Stayed for 3 nights en route to India. Excellent value, good location, friendly staff - would stay here again Phil S
A HotelTravel.com Member,Philippine
Arrival Date: Dec. 20, 2006 
Room type: Standard 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
72%
Satisfaction
 
room 618 has a very good view of the petronas tower!!!! =)
Piyush Gupta,Indian
Arrival Date: Nov. 24, 2006 
Room type: Deluxe 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
71%
Satisfaction
 
We took a deluxe room, which was neat and clean. What needs to be improved is - give at least two complementary water bottles per day; should have a help desk for assistance to first timers, since the person at the reception seemed to be too busy for anything else; an effecient tourist-site seeing desk. Overall the hotel is good and located at a very convenient place.
Marco Beschi,Italian
Arrival Date: Sep. 8, 2006 
Room type: Superior 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
67%
Satisfaction
 
Temperature of the hotel too cold
Neil Pritchard,Australian
Arrival Date: Aug. 28, 2006 
Room type: Standard 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
61%
Satisfaction
 
Hotel was in a good position near bukit bintang , but I found it a little overpriced.
Abdullah Al Sinawi,Omani
Arrival Date: Aug. 14, 2006 
Room type: Superior 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
66%
Satisfaction
 
I would have rated this hotel better however, I was disappointed by one of the front desk emploee or employer by the way he acted. I requested for a connecting room or rooms that are next to each other as i had my young children with me however, the way and language Mr.Jonathan used in response to this was very unprofessional which I think ought not to be used by any front desk operator/employee as he respresents the reputation/image of the hotel. He did not have any consideration what so ever, when asked whom I should speak to he just turned to me and said you can take my name and if you want my id number i can give it to and you can speak to whoever you want. I had stayed in the hotel a few days prior to this day and the staff were wonderful and very professional. Pls. educate the young man and teach him some manners. Thanks and I mean no offence but hope you address this issue don't know whether it was a bad day or that is how he reacts when maybe under pressure
Yohannes Heraldo,Indonesian
Arrival Date: Aug. 6, 2006 
Room type: Superior 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
44%
Satisfaction
 
I was not expecting a fancy hotel cosidering the value of money that I paid for this hotel. However, I must say the reception staffs are not very friendly, one of them in fact was quite rude. They were not very helpful with the luggage, I had to pick up every bags with my hands to the room and also when I checked out. The room is so small, the only good thing about is the location is very good. Only minutes walk to the food center, train station of Bukit Bintang. So I'm thinking this is an overpriced hotel.
Syed Ajmal Ahmed ,Indian
Arrival Date: Jun. 22, 2006 
Room type: Superior 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
73%
Satisfaction
 
The room was extremely small. The bathroom had a continuous problem with the flush. However, the hotel is centrally located with several small eat outs nearby. It is good value for money for someone who is looking for an economical holiday and can put up with the above glitches.
Sivanandi Chinnathevar,Indian
Arrival Date: Jun. 19, 2006 
Room type: Deluxe 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
70%
Satisfaction
 
Average hotel and it's not too good or bad
A HotelTravel.com Member,Singapore
Arrival Date: Jun. 11, 2006 
Room type: Superior 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
72%
Satisfaction
 
Hotel location is good within walking distance to all major buildings eg: KLCC, Times Square & KL Sentral and also near to monorail for eazy travelling.
A HotelTravel.com Member,Chinese
Arrival Date: Jun. 5, 2006 
Room type: Superior 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
81%
Satisfaction
 
We are quite happy with the hotel in general. The location is good, on a street not so commercial or busy, and very safe surrounding, easy to access to the shopping and eating areas. The rooms are clean, though a bit small but adequate for short term stay. The staff are friendly and helpful. In short we will use this hotel when we return to KL.
Itsuko Lewnes,Japanese
Arrival Date: Jun. 1, 2006 
Room type: Standard 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
56%
Satisfaction
 
I requested a single room but I stayed in a double room as other non-smoking rooms weren't available. That was good for me. The room, however had a few problems. The ketle broke and the toilet clogged within two days! The room was cold so I requested an extra blanket but the hotel doesn't provide any extra blankets, which made me really surprised! The staff was apologetic. The bread for breakfast was moldy so I have to point that out to the kitchen staff. All in all... I guess you expect this kind of service for this kind of price.
Joon fong Wah ,Malaysian
Arrival Date: May 15, 2006 
Room type: Standard 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
66%
Satisfaction
 
The hotel is value for money. The room is not big but clean. Location of the hotel is very convenient. If you are looking for a clean and not so expensive hotel, this hotel is the right one.
Pua Chiew Leng,Singapore
Arrival Date: May 14, 2006 
Room type: Superior 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
78%
Satisfaction
 
The room is a bit small for a superior room but it is clean and nice when we first entered into the room. Except the hair dryer is spolit but they have provide us with another one within one hour after we have informed them. The hotel was located near quite a lot of shopping centres in Bukit Bintang, which is very convenient to shop. Behind the hotel, at Jalan Alor, you can get quite nice food. On the whole the hotel is quite a good bargain if you want to shop in KL. Except there are only four types of food for breakfast but the taste is quite ok if you are not particular about food. It is consider good for a 3-star hotel.
Nitin Gaur,Indian
Arrival Date: May 12, 2006 
Room type: Superior 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
86%
Satisfaction
 
Worth spending the money...Good food..convinient transport to commute and very well located near most of the attaractions in KL....
Bois Patrick,French
Arrival Date: May 8, 2006 
Room type: Standard 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
91%
Satisfaction
 
Friendly and profesional service, compare to more others hotels in this area. No swimming pool in this hotel.
Christina Petzall,Swedish
Arrival Date: May 6, 2006 
Room type: Deluxe 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
89%
Satisfaction
 
Generally very good value for money.
A HotelTravel.com Member,American
Arrival Date: May 1, 2006 
Room type: Superior 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
98%
Satisfaction
 
The staff was incredibly friendly and helpful - the front desk, tour assistance desk, and maintenance staff especially. The rooms were lovely, well kept and comfortable. The only downside I noticed is that the hotel only has two non-smoking floors. I felt very lucky to get a room on one of them.
Wai Yen Leong,Singapore
Arrival Date: Apr. 13, 2006 
Room type: Deluxe 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
85%
Satisfaction
 
The television set and remote control is a great disappointment. It is greatly inconvenient to use the remote control. The remote control is supposed to be convenience gadget but being chained means it has lost its purpoe. The television is old and reception to certain channel is not clear. On the whole, we enjoyed our stay in this hotel.
Kenneth Lacey,British
Arrival Date: Mar. 30, 2006 
Room type: Deluxe 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
32%
Satisfaction
 
Hotel room way too cold. Television channel options awful. Taxis outside- rip off. Room poorly designed. Hotel room doors too heavy - bang, bang, bang when people coming and going.
A HotelTravel.com Member,British
Arrival Date: Mar. 19, 2006 
Room type: Standard 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
78%
Satisfaction
 
Low price hotel in excellent location. Right near BB Plaza, Bintang Walk etc. Highly recommended for anyone who wants a clean hotel in a great area. The breakfast is not up to much but when I travel I aim to eat out as much as possible anyway. Staff were a bit slow but not too bad overall. The first time I stayed here I was not hugely impressed but the second time was during the Forumla One and I really appreciated the low price. No minibar though. Do not use the taxis outside, they will not use the meter. Walk up to BB Plaza and go to the Taxi rank, they will use the meter. You will save 60%. If you are on a budget then this hotel is great value for money and relatively good standards. Location is excellent.
Ulrich Rittinghaus,German
Arrival Date: Feb. 12, 2006 
Room type: Standard 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
90%
Satisfaction
 
Great stay in excellent location, second telephone outlet at the writing tabel for using my laptop and Internet was really very,very convenient.
A HotelTravel.com Member,British
Arrival Date: Jan. 3, 2006 
Room type: Deluxe 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
98%
Satisfaction
 
In a perfect position to explore central KL. Very comfortable rooms, helpful staff and good value.
Lynette Lim,Singapore
Arrival Date: Nov. 30, 2005 
Room type: Standard 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
87%
Satisfaction
 
i really enjoyed my stay at allson genesis. the rooms were clean and the staff were very friendly and helpful. having breakfast at the hotel was also a joy. the counter staff were very friendly and made us feel comfortable while we had breakfast. i think what made the stay there memorable is greatly due to the quality service that they provide during our stay.
Gao Ming,Chinese
Arrival Date: Oct. 5, 2005 
Room type: Superior 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
51%
Satisfaction
 
The location is ok but around the hotel is not so clear and safe. I don't think the service is good. The king-size bed is made by two beds so it's not comfortabel, and even I can't get a more quilt from the room service!
Hyungsoon Jung ,Korean (South)
Arrival Date: Sep. 21, 2005 
Room type: Standard 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
80%
Satisfaction
 
Hotel itself was good, however, I didn't feel safe on the way to the hotel.
Ante Radalj,Australian
Arrival Date: Sep. 19, 2005 
Room type: Deluxe 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
43%
Satisfaction
 
Cleaneness below any standards. Breakfast non-existent, worthless, nothing to eat. Should provide a reasonable food, otherwise should not be included in the price. Hotel with no star - zero.
A HotelTravel.com Member,Bruneian
Arrival Date: Sep. 16, 2005 
Room type: Deluxe 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
72%
Satisfaction
 
The only thing I like is that it's cheap but two things I really dislike: 1. The low quality key/room card 2. Unprofessional Reception Staff (lady - trainee) inlcuding one of the Senior staff (Black Jacket).I came to the hotel around 1.40pm and my room was not ready and the staff explained that check in time is at 2pm. She asked me to walk around first and the room will be ready around 2.30pm. So ok, I understand as I was slightly early. But when I came back at 2.30pm, the room was not ready yet. It was not even in the process of cleaning. So being totally tired from a long flight, I just waited at the lobby of the hotel.
Ali Kattan,Iraqi
Arrival Date: Sep. 15, 2005 
Room type: Deluxe 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
66%
Satisfaction
 
The aircondition control didn't work, so its freezing at night and I had to switch off and on. The bathroom shower needed to be fixed, told them, no one fixed it, TV remote didn't work, and sometimes few cockroaches share the room with us
Joanne Grant,Australian
Arrival Date: Aug. 24, 2005 
Room type: Superior 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
86%
Satisfaction
 
Fantastic Service and friendliness of staff. Hotel was in a great position to all major transport and shopping centres. Only criticism was that there was no information or brochures available on things to do in the area and no personals ie soap, bath gel etc in the rooms. All in all the hotel itself was fantastic.
Paul Hullah,British
Arrival Date: Aug. 20, 2005 
Room type: Superior 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
81%
Satisfaction
 
'Interesting' and 'colourful' environs (i.e. dearth of tourists and occasional rats scuttling down the alleys by the food stalls) but safe, and the hotel itself very pleasant with friendly efficient staff. I would stay there again. Some might find the area a little down at heels, but a 5 minute walk gets you to more pristine surroundings better matched to the standard of the clean, bright hotel itself. A good experience.
Irma Setiono,Indonesian
Arrival Date: Aug. 15, 2005 
Room type: Superior 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
62%
Satisfaction
 
The best thing about this hotel is the location. Very close to the shopping centers, monorail station, and the food street (Jalan Alor - best place for Chinese hawkers food in KL) is directly behind the hotel. The room and the service is just average. The room is not big and the housekeeping need to be called several time before they come to help you. But it's still ok as anyway hotels in Bukit Bintang area are quite expensive.
Johan Mustika Kartiwa,Indonesian
Arrival Date: Jul. 14, 2005 
Room type: Superior 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
73%
Satisfaction
 
Good value for money, very accessible (near town centre)
Jean-Pierre Bitterli,Swiss
Arrival Date: Jun. 30, 2005 
Room type: Standard 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
78%
Satisfaction
 
I was quite satisfied...except for the breakfast. Sorry, but that was really awful.
A HotelTravel.com Member,Chinese
Arrival Date: Apr. 30, 2005 
Room type: Standard 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
76%
Satisfaction
 
The location is really good and the price is also reasonable. I booked 2 rooms, only one had the air-conditioner problem, actually was not cool enough.
Zbigniew Gojniczek,Czech
Arrival Date: Apr. 19, 2005 
Room type: Superior 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
93%
Satisfaction
 
Very good situated hotel. near shopping centers. Staff was very helpfull. If I travel to KL once again I will choose Allson Genesis Hotel. I reccommend this hotel for those who find better-then-average standard for reasonable prices.
Stephen Buckley,British
Arrival Date: Mar. 29, 2005 
Room type: Superior 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
65%
Satisfaction
 
Receptionist was extremely polite and helpful. Handy for the shops. Well served and known by KL's ubiquitous taxis.
A HotelTravel.com Member,Philippine
Arrival Date: Feb. 5, 2005 
Room type: Standard 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
66%
Satisfaction
 
The hotel is worth the cost for budget travellers considering the good location.
A HotelTravel.com Member,Turkish
Arrival Date: Dec. 13, 2004 
Room type: Superior 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
76%
Satisfaction
 
I most liked the location of the hotel. It was very close to the main street and shopping area. It had a very central location. On the other hand it think this hotel is not an ideal place for long stays. The room we stayed was not large enough. The open buffet breakfast was not continental as it was told. And the business center was far away from our expectations. But I can say that if you are planning to stay in KL just for a few days and if you are not for luxury, this hotel might be a good choice.
Farzuin Zainal ,Singapore
Arrival Date: Sep. 24, 2004 
Room type: Superior 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
76%
Satisfaction
 
I like the discreet privacy of the hotel and the interior look of the rooms. It was a comfortable stay. However, the staffs (especially the front-desk reception) could do better in terms of serving patrons with friendliness.
A HotelTravel.com Member,Italian
Arrival Date: Aug. 9, 2004 
Room type: Superior 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
73%
Satisfaction
 
Allson Genesis is in a great location near the busy shopping area Bukit Bintang. It is a small, boutique hotel that works perfectly for an inexpensive, but clean base while visiting KL. The rooms are not large, but the layout makes optimum use of the space. I was there for the shopping and opted to spend my money in the shops instead of on accomodation, but this hotel more than fulfilled my needs. I would choose it again and recommend it to others.
Peter Lever ,British
Arrival Date: Apr. 29, 2004 
Room type: Superior 
 
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
49%
Satisfaction
 
Some of the staff, at the time were more concerned about going on holiday. And when i enquired about going to Bahru and the best way to get there they told me to catch a taxi because of the holidays. All in all the hotel was clean and tidy ok for a couple of days.

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