Metropole Hotel Macau
Metropole Hotel Macau
493-501 Avenida da Praia Grande, Macau
Star Ratings : 
Location : Central Rooms : 112
Location : Central Rooms : 112
Metropole Hotel Macau is located in a pleasant setting with magnificent views of the bay and Macau-Taipa Bridge. The hotel has all the amenities, facilities and levels of comfort you would expect from a hotel of this class at competetive rates.
from US$71
per night
TAX & SERVICE INCLUSIVE
per night
TAX & SERVICE INCLUSIVE
Based on 1041 HotelTravel.com Guest reviews
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
76%
Customer Satisfaction
Rated #23 for all Macau hotels
Location is very good for shopping.Staff is very courteous and helpful.My stay was very happy. Room service was very prompt.It is very good hotel having great value for money spent....
Amarjit Singh Pabla, Indian
Arrival Date
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Adults
Children
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Room 2 :
Room 3 :
Room 4 :
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Hotel Rates are per room, per night
Triple/Quad occupancy may include an extra bed for some room types.
Our Editor's Hotel Suggestions
Ma. Carmina Catacutan,Philippine
Arrival Date: Aug. 21, 2009
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
76%
Satisfaction
The front desk staff were very accommodating and prompt. The location was perfect.
A HotelTravel.com Member,Malaysian
Arrival Date: Jun. 21, 2009
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
86%
Satisfaction
Overall, the hotel is worth to stay.. in term of location & everything. One thing that I am not satisfy, there's NO hotel shuttle bus to Macau airport.
A HotelTravel.com Member,Philippine
Arrival Date: May 12, 2009
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
56%
Satisfaction
During our stay of 3 nights and 3 days at the Metropole Hotel, only the first night did we had cable tv. Construction was going on at the adjacent room with drilling and hammering noises. Only the people at the front desk spoke English.The rest communicate in Chinese.
A HotelTravel.com Member,Singapore
Arrival Date: Apr. 30, 2009
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
64%
Satisfaction
Good location, 10 mins walk to Senado square , but too bad no free shuttle to and fro from airport , will go there again
A HotelTravel.com Member,Malaysian
Arrival Date: Apr. 4, 2009
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
78%
Satisfaction
One thing I really like about this hotel is the location. It's just 3mins walk to Senado Square and Solmar Restaurant is right opposite the hotel. Plus, there is a free shuttle bus at the ferry terminal which will bring you to the hotel. However, the frequency of this bus is every 30mins, which I think should be improved. And the bus should stop its passengers right at the door step of the hotel. I had a rude shock when I was told to get down the bus with all my luggage opposite the hotel instead. And the driver was not very friendly. The waiting area outside my room, specifically near the lift smells bad and old. They should change the carpet and lighting to brighten up the place. But I must mentioned that the room itself is clean and spacious. Maybe it's time they change some of the furnitures though. One important note is they should have more seating area at the lobby. Currently there is only one sofa (3 seater) at the lobby. Overall the staffs are friendly and helpful. I'll only recommend this hotel to budget travellers.
Hazel Wang,Singapore
Arrival Date: Feb. 18, 2009
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
50%
Satisfaction
The counter staff was unfriendly though the porter was relatively friendly.
A HotelTravel.com Member,Philippine
Arrival Date: Feb. 15, 2009
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
55%
Satisfaction
What I liked most was the hotel's proximity to Macau's major tourist attractions like the senado square, specialty bakeries, st paul church ruins, st dominic church. Its accessible to the free shuttle being offered by other hotels. The least I liked was the food. We tried the breakfast buffet and we weren't happy with the food choices. Staff members in the reception area were less accommodating maybe due to their limitation in speaking English. Can't enjoy watching the tv because you have to shell out extra money to access cable channels. But if you're just an average traveller who would not look for special amenities and contented with just the basics, Metropole is acceptable. The room is clean, not noisy, towels & beddings are clean. Other than that, no more.
A HotelTravel.com Member,Singapore
Arrival Date: Jan. 3, 2009
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
39%
Satisfaction
Room is too dimly lighted, furnitures are very old, toilet is not very clean. Whole floor looks deserted. Hotel shuttle bus not prominent at ferry terminal. Only plus point is near to St Paul's ruins.
Lee Voon Feei,Malaysian
Arrival Date: Jan. 1, 2009
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
58%
Satisfaction
The hotel is very near to Senado Square & Monte Fort, but a bit far from Casino (About 15min walk). We can get public transport easily and the hotel provide shuttle bus to ferry terminal is a big plus for us.
A HotelTravel.com Member,Singapore
Arrival Date: Dec. 22, 2008
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
72%
Satisfaction
Location is good. Near Senado Square (5minute walk) where every visitor should visit at least once. Hotel staff are friendly and helpful. Hotel may wish to consider refurbishing some of the furniture in the room like the wardrobe which has a mouldy smell.
EE SHAN CHUA ,Singapore
Arrival Date: Dec. 21, 2008
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
75%
Satisfaction
Overall is good, counter service is friendly & helpful. Only 1 thing to improve is the mouldy smell, like what others had mentioned. Within walking distance to Senado Square & Ruins of St Paul's.
A HotelTravel.com Member,Philippine
Arrival Date: Dec. 1, 2008
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
93%
Satisfaction
Guy frontliners are more helpful and approachable, unlike the ladies, who are hard up in communicating themselves, they are not even aware of the schedule of MT1 or MT2, worst, they are not familiar where Red Market is. Ray is very conversant and helpful, he knew the place and he makes my itineraries easier.Thanks to Metropole. I will highly recommend this to my friends who will visit Macau in the near future. And of course I will have Metropole as my A-1 in my list of Hotels, Aside from its strategic location, it is also very affordable and it is worth the money I paid. thanks
A HotelTravel.com Member,Australian
Arrival Date: Nov. 3, 2008
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
89%
Satisfaction
The hotel staff were of the best quality that i have encountered anywhere in the world and deserve a pat on the back. We would definately come back again and will spread the word, you can count on it!
Amarjit Singh Pabla,Indian
Arrival Date: Oct. 26, 2008
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
99%
Satisfaction
Location is very good for shopping.Staff is very courteous and helpful.My stay was very happy. Room service was very prompt.It is very good hotel having great value for money spent.
Robert Love,American
Arrival Date: Oct. 19, 2008
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
88%
Satisfaction
Very well situated and excellent, helpful staff... Beds were a bit hard though...
A HotelTravel.com Member,Malaysian
Arrival Date: Oct. 5, 2008
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
81%
Satisfaction
The location is great. It's close to many places that I liked: the casinos, Senado Square and some of my favourite food outlets there
Debbie Ngo,Philippine
Arrival Date: Sep. 28, 2008
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
71%
Satisfaction
the location can't be beat. it's better than all the others touted as being "close to everything". they have a free shuttle to the ferry station. the staff was great and they do speak english. just speak slowly, or bring a map and point to where you want to go. it would also help a lot, in general in macau, if one spoke chinese. although the hotel is a bit rundown, i would recommend it. bathroom was good.
Ronnel Caneda,Philippine
Arrival Date: Aug. 22, 2008
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
97%
Satisfaction
nice location,friendly staff and very convenience to us going to any destination in macau
A HotelTravel.com Member,Thai
Arrival Date: Aug. 18, 2008
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
71%
Satisfaction
Metropole Hotel Macau is very good location and the room is okay for stay in Macau.
In the funture, If i have next trip in Macau. I will choose this hotel.
A HotelTravel.com Member,Malaysian
Arrival Date: Aug. 16, 2008
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
66%
Satisfaction
My room on non-smoking floor was windowless, dark and had a permanent damp, musty smell. Otherwise. the bathroom was reasonably large and clean. Room service. front desk and concierge was helpful and courteous. Location of hotel was good and central to eateries, shopping and casinos.
A HotelTravel.com Member,Malaysian
Arrival Date: Aug. 4, 2008
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
54%
Satisfaction
overall it's ok. the building is too old. it's not as expected. free shuttle bus cant be located. far from city. ok for budget stay.
A HotelTravel.com Member,Malaysian
Arrival Date: Jul. 7, 2008
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
70%
Satisfaction
Good value and very convenient to go Lisboa. Convenient for shopping and some of the interested place. Beside that, the hotel is near to some of the famous local foods that recommended to eat.
A HotelTravel.com Member,Philippine
Arrival Date: Jun. 17, 2008
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
98%
Satisfaction
Excellent experience, very nice location and good value for your money!!! The staff are very friendly and helpful....Thanks for a wonderful stay! The room is very spacious and cozy...nice! The guests are very well taken care off....everybody treated us well. The location is excellent, just in heart of downtown Macau. Taxis are always available
JOSE DEPAULA,Brazilian
Arrival Date: May 25, 2008
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
61%
Satisfaction
This hotel is nothing to brag about or to be indicated to a friend. It is average. But the personnel is not honest. I gave one hundred dollar deposit for the safe and one hundred for security . Checking out if I did not mention my one hundred for safe deposit, Miss melina (front desk) kept quiet. The hundred dollar for security they did not return. I was told it was charged to check my credit? I insisted a little bit on my hundred but as it was better going away immediately without it than having an argument. So I just left. But it was not an honest thing to do. I was a rip off
Edward Liao,Philippine
Arrival Date: May 18, 2008
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
52%
Satisfaction
Very good location - one minute walk to the Senado but the room was in bad shape. It was too dark, too small and had an awful musky smell similar to cigarette smoke. When we checked out the next day to return to Hong Kong, the clothes that we had on, acquired the smell of the room. Sorry, but I can't say that i'll stay here again. The hotel accepted reservations for three adults and one child but the room size was good only for two skinny people. The front desk personnel hardly smiled but at least they could understand and speak a little English. While i was checking in, they kept on exchanging stories with one another - unmindful of the waiting customer....very bad manners. It's probably because of the lighting....it was way too dark to see if the room was clean. I opened the curtains and saw a wall in front of the window - how's that for a view!
Very close to the city center - walking distance to the Senado and the shops.
I wasn't able to use the shuttle because the next trip would mean a wait of 30 minutes. If the primary consideration is location, yes i would recommend it. However, if the consideration is being able to comfortably rest after a long day of sightseeing, then i won't recommend it. For the few hours that a guest would actually use the room, he would want to be able to sleep soundly without smelling like the room when he leaves. Awful!
Lim Ah Long,Malaysian
Arrival Date: May 9, 2008
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
88%
Satisfaction
Excellent location with shops and restaurant around.
A HotelTravel.com Member,Malaysian
Arrival Date: Apr. 11, 2008
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
87%
Satisfaction
The location is good and the service is o.k. Just only the bed mattress is like a rock! Anyway, will be there again soon.
Jandeska Valencia,Philippine
Arrival Date: Mar. 15, 2008
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
86%
Satisfaction
The location is very much accessible to the tourist spots like Senado Square and Macau Tower, even convenience store is just nearby. I can just easily walk going there and to other places. However, I specified a double bed in my reservation but when I arrived I was given a twin bed instead due to unavailability of the room. Front desk people are friendly yet its hard to converse with them because most of them do not speak English. Overall, I still enjoyed my stay at Metropole. I'll definitely still stay here when I go back to Macau.
I was surprised that Hoteltravel.com was able to accomodate my reservations and with a better rate compared to other sites offered.
A HotelTravel.com Member,Singapore
Arrival Date: Mar. 15, 2008
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
67%
Satisfaction
Location is good but the room is quite small in comparison to other hotels of the same standard.
A HotelTravel.com Member,Singapore
Arrival Date: Mar. 6, 2008
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
81%
Satisfaction
With it's excellent location, it's woth everything.
A HotelTravel.com Member,Indian
Arrival Date: Feb. 22, 2008
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
62%
Satisfaction
The Room was good and clean ,but the hotel management was not able to provide me with a Single double bed even though i had requested earlier , The Bathrooms were clean but there was problem in hot water from the Washbasin Tap.
A HotelTravel.com Member,Malaysian
Arrival Date: Feb. 17, 2008
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
75%
Satisfaction
clean rooms, good location. Hotel staff helpful.
A HotelTravel.com Member,Thai
Arrival Date: Jan. 19, 2008
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
83%
Satisfaction
Excellent location, easy to access the attractive tourist spot. However, the bed is too hard.
Glen Hadiyanto Sindoro,Singapore
Arrival Date: Dec. 28, 2007
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
98%
Satisfaction
I love this hotel as it is very convenient. It is near to Senado square (or about 3 mins walking distance). The hotel was better than expected. I would definetely stay in this hotel if i visit Macao again next time.
Lip Kie Quek,Malaysian
Arrival Date: Nov. 18, 2007
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
85%
Satisfaction
The hotell accomodated my request for 4 adjacent rooms which other hotels do not easily provide.
Room is good value for the price we paid.
Location is excellent as it is within walking distance from places of interest like Ruins of St Paul and Senando Square as well as Macau Tower which hosted the Macau Food Festival which serves us well for our short one day stay in Macau. The hotel also provides free shuttle service to and from the Ferry terminal although not as often as other bigger hotels. It is also near to some fast food restaurants and eating shops and banking areas.
We will definitely select Metropole Hotel if we ever travel to Macau again.
Poh Kiat Phua ,Malaysian
Arrival Date: Jul. 2, 2007
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
89%
Satisfaction
Value for money and strategic location! Strongly recommended to others budget traveller! The hotel just upgraded their facilities, new bed, new carpet and new bathroom. The hotel is located corner of Senado Square (less than 5 minutes walking distance) and not far away (5 minutes walking distance as well) from Lisboa Casinos and Wynns Casino. There is a 24hrs McDonald's Restaurant around the corner (next to China Bank) and the Central Post Office is within the distance.
The hotel do provide shuttle bus (every hour) from Jetty to hotel but you need to look for it because there are many other Casino buses, hence you might not aware of it or missed it. However, taxi fare from Jetty to the hotel is around MOP20 and from Airport to hotel is around MOP60.
Tack Seng Ching ,Malaysian
Arrival Date: Mar. 31, 2007
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
70%
Satisfaction
The hotel location is excellent for tourists. It is near to the major hotels and casinos. The Chinese restaurant serves good dim sum for breakfast and lunch. Tthe rooms are small but adequate and clean. I would consider visiting this hotel again.
A HotelTravel.com Member,Singapore
Arrival Date: Mar. 8, 2007
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
81%
Satisfaction
Excellent location and the hotel's new reburishment - more value for money ! certainly wll recommend this hotel to my friends !
Eng Kim Tan,Singapore
Arrival Date: Feb. 9, 2007
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
29%
Satisfaction
1) Poor attitude from receptionist. She informed that we could request for extra pillows but refused to help us call the room service to arrange for it. Insisted we call them ourselves.
2)Gave us the wrong number to call.
3)Told room service we wanted two extra pillows, the guy exclaimed"TWO pillows?" as if it was some tall order.
3)Unmistakenable stale smell in the room and along the corridors of the hotel
4)Bar fridge was locked in a mini-cupboard!
5)No bible in the creepy room. When I requested for one, the receptionist said they were no christians, therefore was not hotel policy to place one in every room.
6)Container that was supposed to be filled with instant coffee and stuff was empty; in their place was some gooey stuff that looked like snort or/and saliva.
A HotelTravel.com Member,Malaysian
Arrival Date: Feb. 2, 2007
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
75%
Satisfaction
Location is excellent, very near the Largo Senado and St Paul's. But we had a room with no windows, it felt claustrophobic. From the outside it looks old and rundown, but the room was ok for the price.
A HotelTravel.com Member,Macau
Arrival Date: Jan. 23, 2007
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
75%
Satisfaction
This Hotel is very strategic and just a few minutes walk from the Senado Sequare, I would definitely recommend this hotel to friends.
A HotelTravel.com Member,Thai
Arrival Date: Jan. 20, 2007
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
75%
Satisfaction
It is located in the middle of shopping area and also near the interesting place. I like it.
Goh Say Heng,Malaysian
Arrival Date: Dec. 12, 2006
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
94%
Satisfaction
A good hotel at good price and good location. About 10 minutes walk to the Ruin of St. Paul and Macau Museum. Has free shuttle service from the Ferry Terminal and very convenient to catch a bus or taxi to the air port. Highly recommende because it is value for money.
A HotelTravel.com Member,Australian
Arrival Date: Dec. 10, 2006
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
53%
Satisfaction
The hotel is located very close to the centre. Apart from that - there is nothing positive I can say about that hotel that will be remembered by my by: lots of noise from nearby contruction going on till midnight, hotel without any kind of first aid kit!!!, breakfast represented in form of some awful food... Some of the staff can't understand basic English and frankly quite unfriendly too. I do not recommend it to anyone.
A HotelTravel.com Member,Thai
Arrival Date: Dec. 4, 2006
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
89%
Satisfaction
Location is comfortable to go everywhere that you want. I told my family to reserve for this hotel next trip in Macau.
Sik keong Tan,Singapore
Arrival Date: Nov. 27, 2006
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
95%
Satisfaction
The staffs are very friendly and helpful. Room and toilet are very new and clean.
A HotelTravel.com Member,Malaysian
Arrival Date: Nov. 10, 2006
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
72%
Satisfaction
Room is value for money (newly renovated but the hotel still show the old photos b4 renovation in their lift), it is near to Senado Square (shopping paradise), bus stop, ferry terminal. They don't provide foam bath, just provide soap bar. If you are particular about it, bring your own or get it at the convenien store nearby.
I will recommend to my friends or anyone who wish to book a hotel a Macau by themselves. It is a 'real' 3 star hotel, at lease it is same as Malaysian standard. Better than Hong Kong and Taiwan.
loh wai leong,Malaysian
Arrival Date: Oct. 29, 2006
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
58%
Satisfaction
Rooms very dim and stuffy need refurbish. Hotel restaurant staff not friendly to tourists - i notice they greet their regular guest only. Service poor.
Shang Yih Leong ,American
Arrival Date: Oct. 27, 2006
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
82%
Satisfaction
Is definitely a place to choose for a mid range budget. All staff are friendly and helpful. Easy access to the St. Paul's Ruins (Da San Ba). They have a free shuttle service that will bring you to jetty.
A HotelTravel.com Member,Thai
Arrival Date: Oct. 23, 2006
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
73%
Satisfaction
Convenient location and close to shopping and sight-seeing spots. Room may be small but bath room was just renovated. Recommend for budget travellers who need convenient hotel for showering and sleeping.
Giovanni Dorizzi,New Zealand
Arrival Date: Sep. 26, 2006
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
98%
Satisfaction
I would recommend this hotel highly with its very efficient staff, and convenient location.
A HotelTravel.com Member,Philippine
Arrival Date: Sep. 16, 2006
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
90%
Satisfaction
The hotel was nice but sad to say we were there when they were renovating their lobby. The bellboys were of no help with our luggages but despite that we had a very nice stay.
A HotelTravel.com Member,Malaysian
Arrival Date: Sep. 11, 2006
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
76%
Satisfaction
Central, clean and very helpful staff.
LI YEAP HOE,Malaysian
Arrival Date: Sep. 10, 2006
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
94%
Satisfaction
The receptionist very helpful, told us the famous egg tart shop & location. They also let us keep our luggage at their storage without the charges after we check out before go to airport. I will stay this hotel again next time back to Macau.
A HotelTravel.com Member,Philippine
Arrival Date: Aug. 20, 2006
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
57%
Satisfaction
In the morning, we heard shouts on the corridors. We did not know what was happening, and so, we called the front desk, hoping to speak to somebody who can speak English. Unfortunately, nobody can speak English. We were not able to find out what the cause of the shouting was outside our room. In addition, since the hotel was being renovated, there were the usual construction noises, and the hotel was not as clean as it was supposed to be, starting with the front door.
A HotelTravel.com Member,Singapore
Arrival Date: Aug. 3, 2006
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
85%
Satisfaction
Staff are trained to deal with emergencies especially when I met up with typhoon on 1st day of arrival. The hotel location is very convenient to taxi, restaurants, shopping centre and tourist spots. The rooms are very clean and of reasonable size. I will strongly recommend this hotel if you are keen on a value for money stay in a conveniently located hotel.
It Nai mee,Malaysian
Arrival Date: Jul. 9, 2006
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
79%
Satisfaction
The hotel is at centre of the city, is very convenient for us to go to the place we want and no need to take any public transport, just take a few minute walking distance only.
Shirley,Shel Lee Hii,Malaysian
Arrival Date: Jun. 1, 2006
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
89%
Satisfaction
The location of the hotel is few minutes walking distance to shopping area and casinos. The room is spacious enough despite most city hotels have small rooms. Amenities is up to the standard. Lighting and aircond in excellent condition.
Ong Hong liang,Malaysian
Arrival Date: May 21, 2006
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
37%
Satisfaction
The location is very good.. the hotel is 3 star.. but when i go in the lobby, and see the room.. I give this hotel 1 star or 2 star. The Hotel Facilities is very old. and when i book this hotel, i want a non smoking room, but they give me smoking room, i want double bed they give me twin bed. After i complain they only give me smoking room and double bed. I dont like smoking room but they say double bed all smoking room. If i knew early i wont book this hotel. I wont be back to this hotel again. Many hotel better than this hotel and location also very near.
Maria Erla Baluyot,Philippine
Arrival Date: May 19, 2006
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
57%
Satisfaction
I stayed in this hotel for 5 days..the room was not that big but sufficient enough for two persons...but the bed was not comfortable to sleep on and the rest room has a "not so nice" smell..the aircondition of the room was good. the hotel in general in clean but it think since the hotel is undergoing renovations when i stayed there, there are other things that the hotel compromises...like the smell in the restroom...i think they have a problem with the drainage...when i arrived there, the refrigirator in the room i was assigned to stay was not in order and when i informed the manager,they immidiately fixed it in less than an hour..the manager & the recepcionist in the lobby knows how to speak in english so i have no difficulty conversing with them...the housekeeping, although not good in english, knows the basics and undertand me well.. all in all, if your looking for a place to stay with a small budget, Metropole Hotel will be ok.
A HotelTravel.com Member,Singapore
Arrival Date: Apr. 30, 2006
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
72%
Satisfaction
I am not sure if I have requested for non-smoking room but the room I stayed has a very strong tobacco smell.
A HotelTravel.com Member,Russian
Arrival Date: Mar. 31, 2006
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
69%
Satisfaction
I chose this hotel because of its excellent location which was important for my short stay, though i remembered from my previous stay that it was an old facility in need of renovation. This time i was surprised to find a clean, renovated room on the 7th floor, so my stay was much better than before. i'd probably stay there again. it's location that still matters.
A HotelTravel.com Member,Singapore
Arrival Date: Mar. 17, 2006
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
69%
Satisfaction
Has a very good location. Staff should highlight to tourists places which are near the hotel. Eg the St. Pauls Ruins and also the Macau tower which are of walking distance from the hotel.
A HotelTravel.com Member,Philippine
Arrival Date: Mar. 13, 2006
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
83%
Satisfaction
The hotel is great. It is worth the 3-star hotel rating. I would come back there for sure. It is in the center of everything else. There was a free shuttle provided going to the Macau Ferry Terminal. The price we paid was worth it for a 3-star hotel like Metropole Macau.
A HotelTravel.com Member,Singapore
Arrival Date: Mar. 7, 2006
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
79%
Satisfaction
Convenient only within 5 - 10 minutes walk to food outlets, shops, public transport etc. Unfortunately, it can be quite noisy due to the closing of the room door.
Ong Geok neo,Singapore
Arrival Date: Mar. 6, 2006
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
71%
Satisfaction
The place is congested and especially the traffice jam just in front of the Hotel.
Chee Son Cheong,Malaysian
Arrival Date: Mar. 3, 2006
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
86%
Satisfaction
Excellent front desk staff friendliness and great noodle and dim sum at the restaurant next to the hotel lobby.
Rosalie Victorino,Philippine
Arrival Date: Feb. 6, 2006
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
69%
Satisfaction
Very good location, just 3 minute walk to Senado Square. Accessible to bus stop and its easy to find a taxi. Room and bathroom is clean, i think the bathroom is newly renovated. The bed is a little hard and there's only one pillow per bed. Lobby is quite small and though i didn't dine in the restaurant, i don't like the interior design. The staff are okay and professional. With the price i got from hotel travel, i'd recommend this to any budget conscious traveller who still wants quality accomodation.
Chen Ya fang ,Taiwanese
Arrival Date: Feb. 6, 2006
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
50%
Satisfaction
the room pictures flatter the hotel itself, this is an old hotel, dark and noisy.
Low Keong leng,Malaysian
Arrival Date: Dec. 27, 2005
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
67%
Satisfaction
The hotel is location is very strategic, convenient to walk around to nearby tourist's spots.
A HotelTravel.com Member,Philippine
Arrival Date: Nov. 28, 2005
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
96%
Satisfaction
Very nice hotel...centrally located and very near San Ma Lo. Room is clean and bigger than in most 3star hotels...but don't get extra bed because you'll be lying in a folding bed with thin mattress. Staff are friendly and very helpful...though have very limited English. A good money's worth. I will stay here again next time!
Ricardo Soares,Brazilian
Arrival Date: Nov. 26, 2005
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
49%
Satisfaction
Sorry, but I should choose another one, I should pay more and get something with nice bed ( I choose on the internet King Size Bed and I got regular bed, also the room have bad smell, the bath tube was obstructed, anyway the only thing that I liked was the pillow!! For my niece, her boyfriend and my daughter, they stayed in another room and was the same thing. Anyway, was my choice, even in the internet everything is nice, I felt injured and next time I'll try to choose good hotel.
Carlos Vivanco,Argentine
Arrival Date: Nov. 26, 2005
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
86%
Satisfaction
Perfect location. Right in the centre of the city. Staff quite friendly and helpful. Will no hesitate to go back again.
Jay Mattner,Australian
Arrival Date: Sep. 25, 2005
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
53%
Satisfaction
The hotel was generally ok. The staff are friendly, the rooms were clean and the air conditioner worked. For the price I would have expected better.
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Top Hotel Reviews
Central
the sauna is the best in macau but when people said the beds were to hard there right the hardest thing ive ever sleept on but most beds in asia are like that...
the sauna is the best in macau but when people said the beds were to hard there right the hardest thing ive ever sleept on but most beds in asia are like that...
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