Macau Masters Hotel Reviews

Arrival date: Jul. 13, 2008			Room type: Standard
Standard of Room			Service		68% Satisfaction
Hotel Facilities			Location
Food & Beverage			Value For Money

I like most was the hotel staff friendliness. I like least was the noise level which i could hear next door talking or person who are talking on the corridor

Arrival date: Jun. 17, 2008			Room type: Standard
Standard of Room			Service		56% Satisfaction
Hotel Facilities			Location
Food & Beverage			Value For Money

staying for 2 nights in macau masters hotel is good but the only thing i did'nt like is the reception area. the area there is very hot. staying there for almost a couple of hours is like a hell.

Arrival date: Jun. 12, 2008			Room type: Standard
Standard of Room			Service		48% Satisfaction
Hotel Facilities			Location
Food & Beverage			Value For Money

Staff could barely understand English so it was hard to communicate even for a simple request. Room was so small for the triple occupancy rate that we paid for. The rooms stunk when we first came in, good thing the bathroom was more spacious and clean compared to the room.

Arrival date: May 26, 2008			Room type: Standard
Standard of Room			Service		75% Satisfaction
Hotel Facilities			Location
Food & Beverage			Value For Money

Good location. Rooms are clean and being refurburnished. Good value for money.

Arrival date: May 20, 2008			Room type: Standard
Standard of Room			Service		76% Satisfaction
Hotel Facilities			Location
Food & Beverage			Value For Money

Location : easy access, very convenient to get public transport , not for from tourist spots within walking disatance. Staff friendly and helpful. Room very clean and tidy.

Arrival date: May 12, 2008			Room type: Standard
Standard of Room			Service		40% Satisfaction
Hotel Facilities			Location
Food & Beverage			Value For Money

The single biggest problem with hotel was the beds, it was like sleeping on concrete! We have stayed in hotels with firm mattresses, but unfortunately this one had the hardest beds I have EVER tried to sleep in. Also I had requested a double bed & a single - 4 pax occupancy, and was told on arrival that there was no rooms available, so one of the children slept on the floor on some blankets, which was lucky for him, as it was the softest bed of the stay. There was also some sort of room deodoriser in use as one walked out the elevator, which was too cloying and not pleasant. Having said all the above, the hotel was convenient to the main shopping district and a lot of the tourist attractions. Bus stop outside the door, but the desk staff not very helpful when asked to call a taxi. 3 single beds, not too much room, no tea/coffee facilities, list of costs if anything was broken. Rude desk staff. Coffee shop advertised to be open til 2400hrs, but it never seemed to be. More of an industrial type area, but still convenient. bus stop outside the door almost, taxis can be hailed off the street, but seemed a bit scarce when we wanted one.

Arrival date: May 10, 2008			Room type: Standard
Standard of Room			Service		80% Satisfaction
Hotel Facilities			Location
Food & Beverage			Value For Money

I like this hotel as it is just walking distance to all those tourist spots such as St.Paul's Church,Senado Square and Grand Lisboa Casino. It is also nearby those souvenir shops and antique shops.Easy to take a cab or a bus as those public transports will stop by the hotel entrance..It is very convenience during my stay there.The hotel room provide alot of TV channels and programmes to choose from,toilet space is jz adequate and have bath tub,and they provide an electrical pot to boil water as well which i am satisfied with it.The only thing that i dislike is the smell of smoke in the room.Overall,it is value for money.I'll definitely stay there again..

Arrival date: May 7, 2008			Room type: Standard
Standard of Room			Service		73% Satisfaction
Hotel Facilities			Location
Food & Beverage			Value For Money

Staff tend to be more Chinese-speaking, so English-speaking tourists might have a problem communicating. Otherwise, the staffs are very friendly, particularly the one who added our bed did a great job ensuring we had everything we needed, yet refusing a tip from us. The minus point would be that they are currently doing some renovation work, so the toilet flush is down in the afternoon, but always back up by the time we are back in the night. Distance to Senado Square is about ten to fifteen mins walk. Booking online is certainly cheaper than getting the room on the spot.

Arrival date: Apr. 2, 2008			Room type: Standard
Standard of Room			Service		50% Satisfaction
Hotel Facilities			Location
Food & Beverage			Value For Money

We booked a triple room as we have done a year ago. We expected a roomy three bed room but not this time. The room allocated to us is a small twin room with additional bed very cramp for three people no space to move even though we were charged USD21 more than before. According the staff the room booked for us was a twin with additional bed. Luckily it is only for one night.

Arrival date: Mar. 29, 2008			Room type: Standard
Standard of Room			Service		70% Satisfaction
Hotel Facilities			Location
Food & Beverage			Value For Money

Here is the main problem with Macau Masters Hotel -- at the airport, we asked four taxi drivers to take us there, and nobody knew it. Certainly, their lack of English skills added to the problem. Use the name of the bus station as your destination -- it is right next to the hotel. NOW A COMPLAINT AGAINST HOTELTRAVEL: The hotel map on the website shows The Macau Masters Hotel as being between Guia Hill and the Macau Ferry Terminal, but this is wrong. When we finally did get a taxi and showed the map we copied, it added to the confusion. The hotel is actually located on the other end of the island by the inner harbor. Had difficulty with check-in. English is poor. Also, they require a cash deposit, which was returned after check-out, but i wasn't expecting it. Be sure to give them 100 Hong Kong dollars or 100 patecas, not 100 U.S. dollars. The beds were hard as previously reported, but tolerable.