Cherry Hung, Australia
"This is one of the best hotels we have stayed in Japan. It is very close to the train station and the service was excellent. Breakfast was wonderful and the restaurant has the best view over the Osaka bay. Hotel room size is a little bit bigger than the average Japanese room and you get a very good sea/city view. I would highly recommend this hotel to anyone who is planning to travel to Osaka. You must have the breakfast."
Darrell Yuet Fong Lee, Singapore
"Hotel staff may it be at the front desk or the chambermaids are very helpful and friendly. I lost my room key though being made to pay cash of Yen 20,000 but the front desk staff took the trouble to re-check in my room and at the restuarant to try to assist me to find the lost key.Very sincere attitude and top class service rendered to the hotel guest. The waitress at the Sky Lounge at the 51st floor was patient to help to translate the Japanese menu to English on the French cuisine. Not one but a few came to attend to me. It made the evening beautiful together with the wonderful meal on the last night of my stay in Osaka. Mitsui Osaka Bay Tower offers good service and good quality food to the hotle guest. I will definitely stay in this hotel again. The closeness of the train station at Bentencho made travel very convenient."