Jl. Raya Senggigi Km. 8, Senggigi, Lombok, Indonesia
This could be an excellent hotel. We stayed in a deluxe suite, and probably wouldn't recommend staying in any lower category. The room is large, but lacks the facilities of a 5 star hotel. No hair dryer, no hotel information. Wifi is terrible. These are just a few minor things but it all adds up to your overall experience. Breakfast is ok, large variety but quality could be better. Staff are very nice especially the pool bar staff, although the service around the pool is hit and miss. The pool towels are dreadful, ripped, thin and stained. Such a shame because of a few minor things, it drags down the hotel experience.
3/5 Standard of room
0/5 Quality of food
4/5 Value for Money
The pool area was amazing, the location was the best in Senggigi, the resort grounds were absolutely beautiful. Having paid only 66 USD after taxes, I didn't expect nearly as much as I received from this hotel. Bright and airy and corridors through the resort lined with beautiful tropical plants, the mood of the resort was much nicer than the other 2 big hotels (Sheraton and Senggigi Beach Hotel). My wife and I agreed that Santosa's layout, landscaping, and pool area was 2nd to none after having checked out the other hotels in the area. I would recommend any other travelers looking for relaxation by the pool, with great beach views and immediate access to the ocean. I sincerely hope that travel in the Senggigi area picks up because there are a lot of vacant buildings and many restaurants without customers, but this region is so beautiful it deserves more attention. If I was to return, I would definitely stay at the Santosa again!
5/5 Standard of room
5/5 Quality of food
5/5 Value for Money
Santosa Villas & Resort (Formerly Intan Lombok Village) is only 20 minutes from Selaparang Airport, 25 mins downtown of Mataram and 45 mins from Lembar Harbour.