Mercure Kuta Hotel
Mercure Kuta Hotel
Jl. Pantai Kuta, Br. Pande Mas, Kuta Bali, Indonesia
Star Ratings : 
Location : Kuta-Legian Rooms : 130
Location : Kuta-Legian Rooms : 130
Mercure Kuta is directly across the road from the white sandy beach of Kuta and bustling night life, main shopping areas, amusement centres and surfing sites are just around the corner making it a good choice for those wanting to be in the heart of the action on this tropical island paradise.
from US$94
per night
TAX & SERVICE INCLUSIVE
per night
TAX & SERVICE INCLUSIVE
Based on 573 HotelTravel.com Guest reviews
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
83%
Customer Satisfaction
Rated #135 for all Bali hotels
Great! Great! Great!What's great?The Pool:Great! Fantastic view of the beach and the beautiful sky!The Location:Great! Right in the heart of Kuta! Bali's most famous beach surrounded by dining, entertainment and shopping.The Room:
Great! The ocean view room was right in front of the beach! The room is clean. The bed is comfortable. The fridge was cold enough (most hotels' fridge are normally useless). 2 bottles of mineral water refilled everyday without charges.The Breakfast:Great! Love the crepe and omelette the best! The bacons were good too!The Staff:Great! Stops their work and greets you...
Chia Chia Ho, Singapore
Arrival Date
Departure Date
Rooms
Adults
Children
Room 1 :
Room 2 :
Room 3 :
Room 4 :
If your arrival date is within 24 hours you must submit your booking request via the Live Agent.
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February has only 28 days for [year].
February has only 29 days.
Please contact a Live Agent if you require more than 30 nights.
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[START] - [END] of [TOTAL] review(s)
Hotel Rates are per room, per night
Triple/Quad occupancy may include an extra bed for some room types.
Our Editor's Hotel Suggestions
Lawrence McElroy,American
Arrival Date: Jul. 29, 2009
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
87%
Satisfaction
Friendly staff, clean rooms, nice 4th floor pool, best location and good value for money.
A HotelTravel.com Member,Malaysian
Arrival Date: Jul. 10, 2009
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
77%
Satisfaction
The most attractive point for me is the view of the swimming pool, like it so much but a bit small size...The room is very small and not so worth to pay...very good and convenient location...very efficient and good service staff...should has more improvement in the breakfast, very boring breakfast buffet and not much choice
A HotelTravel.com Member,Philippine
Arrival Date: Mar. 25, 2009
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
86%
Satisfaction
During my check-in , the lady in the reception is friendly & polite. Its the opposite when night before my check out , I went to reception counter to settle my bills so I won't have to rush the next morning, the counter reception was male staff, He is snobbish and impolite, he don't answer very well to some of my question.
Phua KimChai,Malaysian
Arrival Date: Feb. 4, 2009
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
87%
Satisfaction
The pool is great, the room is clean and beautiful, staff friendliness and service is of course great. I will stay again at this hotel in the future. I prefer this than Hard Rock.
A HotelTravel.com Member,Australian
Arrival Date: Jan. 20, 2009
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
85%
Satisfaction
The staff are very friendly and willing to please.Pool is wonderful. Food is good but not excellent.Rooms are comfortable,clean but looking a bit tired.
All up we had a great trip to Bali.
A HotelTravel.com Member,Finnish
Arrival Date: Jan. 20, 2009
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
89%
Satisfaction
Nice hotel with nice location in Kuta. Had a enjoyable stay for 4 nights. Service was good and the view from the pool which is on the 4th floor is excellent!
Chia Chia Ho,Singapore
Arrival Date: Jan. 9, 2009
Room type: Deluxe ocean view
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
100%
Satisfaction
Great! Great! Great!What's great?The Pool:Great! Fantastic view of the beach and the beautiful sky!The Location:Great! Right in the heart of Kuta! Bali's most famous beach surrounded by dining, entertainment and shopping.The Room:
Great! The ocean view room was right in front of the beach! The room is clean. The bed is comfortable. The fridge was cold enough (most hotels' fridge are normally useless). 2 bottles of mineral water refilled everyday without charges.The Breakfast:Great! Love the crepe and omelette the best! The bacons were good too!The Staff:Great! Stops their work and greets you with a smile no matter how busy they are. That really make my day especially when I am there for a relaxing holiday.The Service:Great! It was raining heavily, the rain soaked in through the balcony into our room. Called for service and 2 towels were used to block the balcony door immediately. After the room was made up, it was blocked with 4 nicely folded towels.
Called for help on the in-room safe as it was locked by the previous guest. Staff came to our room, resets the safe and make sure that I give it a try so that it really work before leaving. Very attentive and sensitive, when I was punching my code in, she leaves the room and wait outside.I would highly recommend anyone going to Bali to stay in this hotel. Get the Ocean View Room. It's really GREAT!
Siew Yen Yeoh,Malaysian
Arrival Date: Jan. 8, 2009
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
72%
Satisfaction
Hotel Staff took initiative to upgrade our rooms to Superior Room without any additional charges incurred. Everything looks good especially the fish pond located at the lobby; a very well maintained landscape. We had a great stay here.I will definitely recommend to my friends & relatives whoever want to visit Bali.
Biyu Cha,Singapore
Arrival Date: Jan. 5, 2009
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
84%
Satisfaction
My stay at Mercure was very pleasant and all the staff were friendly and helpful. I will definitely stay there again if i make a trip back to Bali.
Harjit Singh,Malaysian
Arrival Date: Dec. 14, 2008
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
95%
Satisfaction
Excellent room,located superbly in front of Kuta beach and wonderfull swimming pool with direct vie of Kuta Beach.Easy access to food and shopping.Will definitely come back.
Andrew Chang,Malaysian
Arrival Date: Nov. 26, 2008
Room type: Deluxe ocean view
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
99%
Satisfaction
Clean room and good service! Also a few steps to the beach!
A HotelTravel.com Member,Malaysian
Arrival Date: Nov. 16, 2008
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
89%
Satisfaction
Overall the hotel is excellent except of its room size, swimming pool is at 4th floor whcih has an excellent view, very relaxing and i will recommend this to friends.
Sze Siang Teoh,Malaysian
Arrival Date: Oct. 23, 2008
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
89%
Satisfaction
Excellent location, facing the Kuta beach and near to most entertainment and shipping outlets.
A HotelTravel.com Member,Malaysian
Arrival Date: Oct. 21, 2008
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
82%
Satisfaction
I like the view of the sea from the swimming pool. It is like we are out in the natural looking at the sky and the sea.I was expecting more water activities for the kids such as slides and etc and i think the pool is designed more for the adults. It will be nice if the pool is more children friendly.
A HotelTravel.com Member,Malaysian
Arrival Date: Sep. 26, 2008
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
62%
Satisfaction
Swimming poor is not big enough, not much variaties for buffet breakfast, trainee should be under supervision of senior staff (eg. sunny side-up looking like fried eggs), king/queen size bed should be a real king/queen size bed instead of joining of two single bed!
Kwun Yin Sandy To,Singapore
Arrival Date: Sep. 8, 2008
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
99%
Satisfaction
thank you hoteltravel for the prompt reply on my request and reservation and offering the best rates as compared to other online reservation website. hotel staff were very friendly, room and bathroom was clean and neat. hotel's location was excellent, close to the kuta beach (just opposite) and kuta squre (just 5 mins walk). 2-way airport transport requests were well-arranged. we were very happy and satisfy with our stay with mercure kuta. we never regret booking this hotel through hoteltravel. we will come back again. keep up the good job. =D
A HotelTravel.com Member,Malaysian
Arrival Date: Sep. 5, 2008
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
82%
Satisfaction
Excellent location!!! Beach front, walking distance to the famous Kuta shopping street and what I like most is the roof-top swimming pool with specaicular seaview, I would love to stay in this hotel again for my next trip to the Island.
Paul Sharples,British
Arrival Date: Aug. 16, 2008
Room type: Deluxe ocean view
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
59%
Satisfaction
Hotel is on main beach front road & subject to noisy traffic & loud motor cycles if you say in beach view room at front. It appears to be the meeting venue of the local Harley group early in the mornings, very annoying if you are trying to sleep past 8am.If you want variety at breakfast, forget it - same every day and if you like bacon get there early as once the container is empty it is not refilled.
Staff very friendly and curteous. Rooms very much on small size but well cleaned.
Roof view over beach is spectactular - maybe that's what you are paying for because it is certainly over priced for what you get.
Very close to shops & entertainment. Short walk up the beach road are many good restaruants.
Heavily populated by young surfer crowd.
Rate this hotel as average. Although to be fair, Kuta is not in the same league as Nusa Dua for quality in all aspects. Mainly for younger, inexperienced travellers it is adequate.
Susan Gow,Singapore
Arrival Date: Jul. 6, 2008
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
69%
Satisfaction
Dislike the bathroom, especially the shower area/bath tub ... it's small, looks old and dirty :( By the way, bathroom is always a priority to me.
A HotelTravel.com Member,Singapore
Arrival Date: Jun. 29, 2008
Room type: Deluxe ocean view
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
77%
Satisfaction
Great location. Flooring of hotel rooms could be much better - bit 'cheap'. Otherwise, good service and friendly staff.
Vituwat Rongkavongs,Thai
Arrival Date: Apr. 23, 2008
Room type: Deluxe ocean view
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
85%
Satisfaction
Location was perfect if you are in the mood for an exciting holiday. Stayed there 4 nights. When i arrived they offered an upgrade to a suite...probably due to over booking of Ocean View rooms....after seeing the suite, i decided to pay the extra 3 nights for the upgrade. Approximately 50 US dollars more a night. For a suite, the room was just right...meaning the standard rooms was probably a tad too small. Overall, the staff was friendly and went out of their way to fulfill all my request. I will stay at the Mecure Kuta when i return some day.
A HotelTravel.com Member,Malaysian
Arrival Date: Mar. 6, 2008
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
75%
Satisfaction
The hotel 's location is very good. Which near the shopping mall & restaureant & also 1 mins walk distance to the beach.
Ilfa Fiyanara,Indonesian
Arrival Date: Mar. 5, 2008
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
93%
Satisfaction
I love this place .. definitely will go back there when i have the chance. I really like the swimming pool, it has a very beautiful view. Especially for sunsets .. I also really like the fish pond, it is relaxing. I made some nice pictures at the pond .. And the breakfast .. yummy !!
robert parrella,Australian
Arrival Date: Mar. 3, 2008
Room type: Deluxe ocean view
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
84%
Satisfaction
No problems with hotel at all, everything was goos as far as we were concerned.
A HotelTravel.com Member,Malaysian
Arrival Date: Jan. 19, 2008
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
79%
Satisfaction
A nice place to relax, beautiful swimiming pool.
Thomas Fontenot,American
Arrival Date: Dec. 28, 2007
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
67%
Satisfaction
Stayed here many times and will stay again. Mainly due to location and value. Facilities are average for a hotel of this level in Bali.
Alida Mahyuddin,Malaysian
Arrival Date: Sep. 5, 2007
Room type: Deluxe ocean view
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
77%
Satisfaction
My room was the deluxe ocean view. I was surprised that it was smaller than what i had in mind. We were on the 2nd floor, we hardly could see the ocean. The bathroom was separated away from the 'main' bedroom area by two big steps. We requested to be transfered to another room because i had my 1.5 year old daughter with us and was worried that she might have a fall. But we were told that all rooms of the same standard were occupied. I think the rooms need to be refurbished. The kettle and the adapter were faulty and we had to ask for replacements. Nevertheless the staff were friendly and helpful. Room service was the quickest we had experienced than anywhere else
A HotelTravel.com Member,Norwegian
Arrival Date: Jul. 1, 2007
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
99%
Satisfaction
This hotel was great. I can recommend it to everyone.The staff was excellent the rooms were nice. We had a lot of friends staying at hotels near by, and ours was by far the best. Good price and close to every thing.
Cassandra Fong,Singapore
Arrival Date: Mar. 23, 2007
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
84%
Satisfaction
I love the swimming pool which overlooks the sea.The location is fantastic...easily accessible to the beach,pubs and street markets.The hotel staff is friendly and personal which is a bonus.My only complaint would be the few mosquitoes lurking around.But overall,it was a pleasant stay.
A HotelTravel.com Member,British
Arrival Date: Mar. 3, 2007
Room type: Deluxe ocean view
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
94%
Satisfaction
returned after few days and booked suite .tho pricey the quality of service excellent.loved the attention to detail.....frangipani floating in toilet...only minor complaint concerns lack of beverage knowledge amongst pool staff.absolutely fabulous friendly efficient in all other staff areas
Min Suet Chong,Malaysian
Arrival Date: Jul. 23, 2006
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
84%
Satisfaction
this is my first trip to Bali, and I stayed at stardard room in Mercure, the room size is quite small, i'm not sure if all the hotel rooms in Bali are like this size or what. Other than that, hotel location is excellent, service is good, people are friendly!
Elizabeth Bird,British
Arrival Date: May 15, 2005
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
95%
Satisfaction
The Hotel was well located just across the road from the beach and within walking distance of shops and restaurants. The staff and service was excellent and they made us feel welcome on arrival. Every one of the staff we came into contact with daily greeted us with a smile and a bow even down to the pool attendant handing out towels. (He placed a flower inbetween the towels to make them look more atractive) The buffet breakfast was excellent and had a wide choice on offer to apeal to all tastes and nationalities. This was a the first time that my husband and I had been away together without the children and it was a Hotel I would recomend for couples and deffinately go back to. We normally holiday in Florida, but this was a much more laid back romantic setting, made more special by the staff and general atmosphere of the Hotel. The Hotel pool on the top floor was a real wow and a suprise when we saw its location. It is an infinity pool and looks directly over Kuta beach.
gnanamani morgan,Singapore
Arrival Date: Apr. 27, 2005
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
65%
Satisfaction
The hotel was conveniently located and easily accessible to shops and restaurants. The only downside for this hotel was the room itself.The shower facility (bathtub) was quite dangerous and one had to climb into the bathtub from an angle and i can easily slip and fall if not very careful. The water from the bathtub also overflows into the floor area.
In my opinion, the showroom/bathroom was very badly designed. The breakfast was also quite bad with very little choices.
Good points:
- security was very good
- staff were very friendly
- location was very good.
A HotelTravel.com Member,New Zealand
Arrival Date: Nov. 11, 2004
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
91%
Satisfaction
Good decor, nice veiws in Deluxe rooms. Reception staff are excellent. Very efficient and courteous. Also staff in the breakfast restaurant are particularly good. Pool area is great. On the beach, good access to entertainment and rstaurants.
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