Kenneth from Australia recently stayed in a Garden wing for 8 days. 

Although it is getting old, it still has a lot going for it. A classy hotel with amazing facilities and an excellent level of service. I will certainly be going back there again.

Sandra from Australia recently stayed in a Deluxe (Tower wing) for 10 days. 

We have just stayed 12 days at the Inna Grand in a Deluxe Sea View Room ,thoroughly enjoyed our stay, the staff where very friendly and helpful in every way, the grounds are very well maintained also the pool are is very inviting. It is always lovely to be right on the beach as a second option to the pool. Plenty of sun loungers with the staff always willing to help move them for you. Good breakfast I would suggest going between 9.00 and 9.30 when it’s not so busy as earlier there were a lot more people then. Good value for money eating in the hotel restaurants. Our room was very good, nice and clean with good air conditioning, and very hot water, also nice new beds where delivered to us on the 3rd day. Overall, the service was excellent. You only had to ask for something and it was delivered to you. I have stayed in other hotels in Sanur, but would defiantly come back to the Inna Grand, and would also recommend it to my family and friends.

Margaret from Australia recently stayed in a Garden wing for 8 days. 

I thought the location of the hotel was great. The rooms are spacious, but dated. The bathroom really needs attention. The grounds at the hotel are lovely. The staff were friendly and accommodating. I walked along the beach each morning, which was just lovely. Overall, I would stay here again as it is convenient and the facilities are okay. This is not a five star hotel. The breakfast included was fine.

Sheila from United Kingdom stayed in a Deluxe (Tower wing) for 11 days in November. 

Superb location on Sanur beach front. Staff very caring. Beautful gardens well tended. Bedrooms and bathrooms a little tired. Needs some money spent on it to maintain its 5* rating. Very comfortable

Claire from Australia stayed in a Cottage room for 3 days in October. 

Breakfast variety was very poor , quality of food not great with selections definately catering to an Asian market. Room service menu was ordered and the food arrived cold and undercooked. The swim up pool bar is no longer used and many of the facilities listed appear not to be in use ie. recreation in the pool etc. Sea view bar closed at 10pm most nights and very limited option to socialise in the hotel available. In saying that, the location of the hotel is wonderful with bars and restuarants a short walk down the beach road.

Eileen from Australia stayed in a Superior garden view for 11 days in September. 

Staff unable to clean algae from pool, bathroom had mould and very old.

Leanne from Australia stayed in a Deluxe (Tower wing) for 1 day in June. 

We love the Inna Grand for a stop over before Nusa Lembongan. It gives us time to relax around the resort & enjoy a great massage at the Spa!

KAPIL from India stayed in a Superior garden view for 3 days in June. 

Below average Hotel, rooms are ok, bathroom and toilet pathetic, food awful; location is the only point where it scores good, will never recommend this hotel.

A HotelTravel.com Member from Australia stayed in a Superior garden view for 4 days. 

This hotel was ok, the drinks and food at the hotel is very expensive for the quality it is. We found the hotel staff's service good the Hotel's facilities need a full renovation, there were better hotels further along the beach but ok for the price I suppose.

Denis from Australia stayed in a Deluxe (Tower wing) for 6 days. 

We have stayed the last 15 years and have noticed a decline in the upkeep, especially rooms, they need a paint and a re carpet at least. But the hotel is in a great location and the public areas are well kept Views from the tower rooms are tremendous. We would certainly stay there again at the price.

A HotelTravel.com Member from Russia stayed in a Superior garden view for 10 days. 

Far from everything except the beach. I met coolest and funniest taxi driver ever his name is Ketut. Stayed there only because of my friends. Next time cheap hotel in Kuta.

Tracey from Australia stayed in a Superior garden view for 7 days. 

i have stayed at some wonderful hotels and yet the inna grand bali would have to be the best yet.all the family agrees,we will return some day.

A HotelTravel.com Member from Russia stayed in a Superior garden view for 7 days. 

everything is too old and need renovation, but clean, the most important thing is nearest to the beach, wich is not so clean. Very good value of money.

Bruce from United States stayed in a Superior garden view for 1 day. 

Local festival (on hotel property) LOUD music from 7:45AM to midnight. Ask manager for a discounted room voucher was offered a 10% discount. After check-in, I had to hunt down the bellboy myself so I could be driven to my room in another part of the hotel. This is the oldest hotel in Sanur and needs a major renovation.

A HotelTravel.com Member from United Kingdom stayed in a Superior garden view for 14 days. 

Good food and friendly staff, but not a 5 star hotel, more like a 2-3 star. Hotel very dated and not very clean. Good swimming pools and set in a great location, but no facilities for kids or evening entertainment,very small bar.

Paul from Australia stayed in a Superior garden view for 3 days. 

Good hotel. Unfortunetely the occupants staying in 4 rooms kept us awake but the hotel was very nice. Our garden view room was a hedge with a fire hydrent in front of it which was not really a view. The pool with grassed area was very nice.

A HotelTravel.com Member from Australia stayed in a Superior garden view for 10 days. 

I have been staying at the Inna Grand Bali for many years and have noticed a vast improvement in the guest information and presentation of the public areas this year. The garden wing is very popular which would make it hard to undertake the substantial refurbishment that the rooms now need. Very serviceable, just old. Staff are very friendly and obliging. Good value for money.

A HotelTravel.com Member from United Kingdom stayed in a Superior garden view for 16 days. 

Good value for money- staff are very friendly and helpful.

A HotelTravel.com Member from Canada stayed in a Standard for 2 days. 

We have stayed two nights in this hotel during new year. The beach and the new year party was good but the staff were not helpful and the funiture and bathroom were very old. It was a long hike from our room to the reception. It is a five star hotel but not to five star standard. My husband had booked and day room the day before we checked out be cause our flights was at night. The reception told him the room number but the next day when we try to check in the women told us that the room was given to other people and there wasn't any record in the system or notes to indicate that my husband had book the room. It was solved at the end and the reception admit that her coworker forgot to let her know. I don't know how their system works. Just don't feel the five star service. The is hotel is not recomended is you are not just a beach lover.

Nerida from Australia stayed in a Superior garden view for 7 days. 

This hotel is the best i have stayed in. I have been to Bali 4 times and this hotel tops the lot,location service and value for money. I would recommend this hotel to anyone who wants to visit Bali and cant wait to be back there again.Love the place.

A HotelTravel.com Member from Finland stayed in a Deluxe (Tower wing) for 10 days. 

Rooms are very spacious. We are family of five, three kids and two adults. We had two rooms which were connected rooms and that was great for big family. Views are great. Breakfast was a little bit poored, needs something more, if you want to eat for a two weeks same breakfast. Great place to spent peaceful vacation with family.

Frans from Sweden stayed in a Superior garden view for 4 days. 

Still very good hotel but rooms must be refurnished

Barbara from Netherlands stayed in a Superior garden view for 16 days. 

Rooms are clean but airco is a bit noisy. The staff at the pool and restaurants were very friendly only the reception staff was a little bit not caring enough. Also the location of the hotel could be better, The beach is nearby and very good but the shops (near sindhu beach) are +- 20 minutes walking distance away

A HotelTravel.com Member from Japan stayed in a Deluxe (Tower wing) for 6 days. 

They really need to refresh the room.

Amit from Australia stayed in a Superior garden view for 5 days. 

We had no hot water for a week, all swimming pools were 'out-of-order' and the television services were not working. We finally had to leave and go elsewhere. An extremely disappointing start to our holidays in Bali.

A HotelTravel.com Member from Philippines stayed in a Superior garden view for 5 days. 

Except for one hotel staff (an old lady in the front desk w glasses) who was rude and didnt know how the hotel functioned, everything went weel. We knew the hotel was far and this adds actually to the restfulness expected from a holiday.

A HotelTravel.com Member from Afghanistan stayed in a Superior garden view for 5 days. 

The hotel room is slightly older, too depressing for a room with a great view of sun rise and the beach.

Kevin from United States stayed in a Junior suite garden view for 4 days. 

The location and grounds are good, but the rooms need renovating and painting etc. Food was not that good and we ended up going outside the hotel to eat.

Bhagwan from United States stayed in a Deluxe (Tower wing) for 4 days. 

We stayed for 4 days, the staff was very friendly. Since we are vegetarian the chef took special effort to make a vegetarian dish for our breakfast buffet, we appreciate that. The services from Barat Travels was good. Room Cleanliness can be improved.