Banks: 09.15 to 16.00, Monday to Friday
Post Offices: 08.30 to 16.30, Monday to Friday
Government Offices: 09.00 to 17.00, Monday to Friday
Business Centres: 09.00 to 17.00, Monday to Friday
Shops: 09.00 to 18.00, Monday to Friday; 10.00 to 15.00, Saturday; some open later

Reykjavik is an extremely safe travel destination and tourists are unlikely to encounter any problems here. Pickpockets have been known to strike in the city centre, although this is also a rare occurrence. A little common sense goes a long way towards guarding your belongings. Take care when driving on mountainous roads or when hiking in the back country, and be sure to heed any posted warnings.

220V, 50 hertz, round two-pin plug.

Medical infrastructure in the city is comprehensive, and the main health hazard confronting tourists is overexposure to the elements. When travelling to higher elevations, be sure to pack warm clothing and appropriate equipment. Citizens of the EU are entitled to emergency health care and need only to show their European Health Insurance Card. Regardless of whether you are an EU national or not, travel insurance is strongly recommended.

Emergency services: 112
Fossvogur National Hospital: +354 525 1700

The national language of Iceland is Icelandic, although most locals can speak a degree of English.

Iceland's currency is the krona (ISK) with coins for the smaller denominations (100 and under) and banknotes for the larger denominations (500 and above).

Given the high cost of food in Iceland, travellers are permitted to bring up to three kilograms (or 13,000 krona worth) of food into the country free of duty. Other duty-free allowances are as follows: 250 grams of tobacco (or 200 cigarettes); up to 2.25 litres or wine; or a combination of wine and spirits or beer. There are no restrictions on the import of currency.

Icelanders are generally reserved and quiet, and obnoxious or loud behaviour is frowned upon in public. Locals appreciate smart dress, and visitors may feel underdressed when dining out in Reykjavik. On the whole, Icelanders are well mannered and easily approached, especially on a second or third meeting. Things are more relaxed in the city’s pubs and nightclubs.

Nationals of EU countries along with North American countries and many other Western nations do not need a visa to enter Iceland. Three-month tourist visas are issued upon arrival, with the option of extending these at any of the country's police stations. Passports must have at least six month's validity remaining at the time of entry.

The Reykjavik Tourist Information Centre is located at Aoalstræti 2. Phone: +354 590 1550; www.visitreykjavik.is