A HotelTravel.com Member, Canada
Very happy with our stay at Gateway, they just know how to do it right. Anne Krystel Lim, Philippines
If you are the "on the go" type and have a lot in your itinerary for your 4 day stay, I will recommend this hotel because the location is superb! My favorite money changer, clothing shops( in granville), highend BAG stores (LV and Gucci), favorite parlor and the terminal to Macau are all within the vicinity so what else can I ask for!?? The concierge and all the staffs of the hotel are friendly and sensitive to our needs. The only thing that I didn't like about this hotel is that the facilities and room are really very old. I had good memories of this hotel 7 years ago but I guess my expectations are a little higher than what I experienced. A HotelTravel.com Member, Philippines
We had a wonderful stay at the Marco Polo Gateway. They were kind enough to allow us early check in and late check out. This meant lot since we were travelling with our 2 toddlers. In addition, since the room we requested was not available anymore, they gave us a free upgrade. Our kids loved our room and we all had a great time. Thank you so much also to Hoteltravel.com for all the help you extended to us! Kah Loon Kelvin Lee, Singapore
Furnishing was old and dated. Room size was so-so. However, the location of the hotel was excellent. A HotelTravel.com Member, Norway
please take precaution when checking in the front desk. When i check in, the staff gave me a deluxe room where actually i booked a suite. The staff was actually trying to swap my room so that she can sell that room. She even asked us to go to the top floors to get the key of the suite she said. When i got the key and enter the room, it was only a deluxe. She actually thought i haven stay in a suite b4 and was trying to cheat her way to get the suite. I got so frustrated and called the recept and ask them to give us back what we suppose to get. And what their reply was "oh really....i think my staff make a mistake".....really lame right....and not even any appology.....therefore pls be aware that hk hotelier are always finding ways to cheat their customer. A HotelTravel.com Member, United States
I was traveling with my husband and three children (one was an infant). All I wanted was a clean room with enough space, and friendly service - and that's exactly what I got. I paid for a room with two double beds (we booked the triple standard), and there was enough space for our pack 'n' play portable crib. Our bathroom lock was broken - but we didn't mind at all. I thought the rooms were pricey, at first. But after we arrived, I realized that in terms of location (especially traveling with three kids), I couldn't have stayed in a better place! There was so much for us to do within walking distance (Hard Rock Restaurant, Star Ferry, Promenade, Space Museum, Kowloon Children's Park). The hotel is also attached to a shopping center, so I was able to take the kids for a walk without even having to step outside. I highly recommend this place if you are traveling with your children, especially an infant. A HotelTravel.com Member, United States
Liked most: room size
Liked least: room condition is old A HotelTravel.com Member, Thailand
Good location, within walking distance to most places. Room quite old .. but the staff are great! Eslynne Hopper, Australia
The hotel is in an excellent location close to Nathan Road, the M.T.R. and the Star Ferry. The rooms are large and well appointed with tea/coffee making facilities, fruit basket provided, and everything needed for a comfortable stay. This is my second stay at the Gateway and I would most certainly stay there again. A HotelTravel.com Member, Indonesia
Rooms are spacious even though the furniture is a bit old. Staff is very professional and friendly. Good stay |
