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Park Lane Hotel Hong Kong Reviews

Park Lane Hotel Hong Kong

310 Gloucester Road, Causeway Bay, Hong Kong Island
 
Park Lane Hotel Hong Kong
Rooms:       815
Location:
Hong Kong - Causeway Bay
Customer's Hotel Review
I liked the location of the hotel as it is mostly aptly situated making shopping a breeze for me. The room facilities exceeded my expectations. If I were to travel to Hong Kong again, this hotel would still be my choice.
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Park Lane Hotel Hong Kong Guest Rating
(Based on 530 HotelTravel.com Guest reviews)
 Standard of Room Service 
80%
Quality Rating
 Hotel Facilities Location
 Food & Beverage Value For Money

Park Lane Hotel Hong Kong Reviews
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1 - 10 of 59 review(s)
A HotelTravel.com Member, Australia
Arrival date: Jun. 12, 2008  Room type: Superior city view
Standard of Room Service
75%
Satisfaction
Hotel Facilities Location
Food & Beverage Value For Money

Major mix up with employee staff, with the supervising manager actually asking for me to return by breakfast voucher. Very unprofessional and biased.

A HotelTravel.com Member, United Kingdom
Arrival date: May 22, 2008  Room type: Deluxe park/harbour view
Standard of Room Service
54%
Satisfaction
Hotel Facilities Location
Food & Beverage Value For Money

Great Location of course but that is a given, the only interactions I had with staff was at check in and check out. Check in lasted 45 mns as they did not have a booking that matched my hotel voucher, they finally gave me a room which was clearly not what I had booked (with view on Park/Harbor) and turned out to be already occupied by another customer... to then tell me with a big smile that they would "upgrade" me to a room with view on the Park - which is what I had paid for in the first place. A total Fiasco to stay polite. The least they could have done would be an upgrade to a suite or add free breakfast... a gesture ... Then when came the time for check out I was on a very tight schedule to catch my flight but they just told me to wait in line... for 35 mins... I gave up getting my invoice, agreed to let them charge my credit card and rushed to the airport... I will not be coming back to the Park Lane

Alexia Chow, United States
Arrival date: May 18, 2008  Room type: Superior city view
Standard of Room Service
79%
Satisfaction
Hotel Facilities Location
Food & Beverage Value For Money

The location is super convenient as it is near train, shopping (shops open till12am!), 24 hours Wellcome Supermart and restaurants. It is only 30 mins away from airport. Room size is decent for Hong Kong standard and is clean.

A HotelTravel.com Member, Panama
Arrival date: Apr. 29, 2008  Room type: Superior city view
Standard of Room Service
83%
Satisfaction
Hotel Facilities Location
Food & Beverage Value For Money

The Parklane Hotel has an excellent location in the Causeway Bay area for shopping, restaurants, banks, even laundry and suppermarket. It seems that the rooms are differently decorated one from the others. The hotel is very accesible to taxis, MTR, Airport Express buses,etc.

A HotelTravel.com Member, United States
Arrival date: Apr. 14, 2008  Room type: Superior city view
Standard of Room Service
69%
Satisfaction
Hotel Facilities Location
Food & Beverage Value For Money

very convience to shop and a lot of resturant close by. But still the room rate is very high. It goods if stay for a few days.

A HotelTravel.com Member, Japan
Arrival date: Apr. 13, 2008  Room type: Deluxe park/harbour view
Standard of Room Service
77%
Satisfaction
Hotel Facilities Location
Food & Beverage Value For Money

The noise from water pipe in batth room came from other rooms are so noisy I couldn't sleep. The food in Cafe was not good with such a price and staffs are rude. The room is simple and clean. The staff from house keeping and reception and bell are kind and friendly.

A HotelTravel.com Member, Venezuela
Arrival date: Jan. 25, 2008  Room type: Standard
Standard of Room Service
78%
Satisfaction
Hotel Facilities Location
Food & Beverage Value For Money

I love the location, near good restaurants and shops. Their taxi service is excellent

A HotelTravel.com Member, United States
Arrival date: Jan. 20, 2008  Room type: Superior city view
Standard of Room Service
67%
Satisfaction
Hotel Facilities Location
Food & Beverage Value For Money

what i like mostly is there's a lot of shopping center and department store to shop. But there's too crowd to walk, and especially go inside the market to buy some fruit and water and some others. I have to wait for a long line to pay.

A HotelTravel.com Member, Philippines
Arrival date: Jan. 1, 2008  Room type: Superior city view
Standard of Room Service
93%
Satisfaction
Hotel Facilities Location
Food & Beverage Value For Money

Parklane is very accessible to the supermarket, MTR station and to the shopping malls. The location is good for the HongKong Area. There are also a lot of restaurants around the area. I give Parklane a very high rating in terms of accessibility, convenience and the hotel also has nice facililties and courteous staff. The room is quite new and very clean, so is the bathroom.

A HotelTravel.com Member, Philippines
Arrival date: Dec. 22, 2007  Room type: Superior city view
Standard of Room Service
64%
Satisfaction
Hotel Facilities Location
Food & Beverage Value For Money

the location was great. Near supermarket, restaurants and dept stores. However, the staff were unfriendly during check in. We stayed for 6 days. After checking out at noon we left our luggages with their service counter and their staff was very rude.

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