A HotelTravel.com Member, Australia
Major mix up with employee staff, with the supervising manager actually asking for me to return by breakfast voucher. Very unprofessional and biased. A HotelTravel.com Member, United Kingdom
Great Location of course but that is a given, the only interactions I had with staff was at check in and check out. Check in lasted 45 mns as they did not have a booking that matched my hotel voucher, they finally gave me a room which was clearly not what I had booked (with view on Park/Harbor) and turned out to be already occupied by another customer... to then tell me with a big smile that they would "upgrade" me to a room with view on the Park - which is what I had paid for in the first place. A total Fiasco to stay polite. The least they could have done would be an upgrade to a suite or add free breakfast... a gesture ... Then when came the time for check out I was on a very tight schedule to catch my flight but they just told me to wait in line... for 35 mins... I gave up getting my invoice, agreed to let them charge my credit card and rushed to the airport... I will not be coming back to the Park Lane Alexia Chow, United States
The location is super convenient as it is near train, shopping (shops open till12am!), 24 hours Wellcome Supermart and restaurants. It is only 30 mins away from airport. Room size is decent for Hong Kong standard and is clean. A HotelTravel.com Member, Panama
The Parklane Hotel has an excellent location in the Causeway Bay area for shopping, restaurants, banks, even laundry and suppermarket.
It seems that the rooms are differently decorated one from the others. The hotel is very accesible to taxis, MTR, Airport Express buses,etc. A HotelTravel.com Member, United States
very convience to shop and a lot of resturant close by. But still the room rate is very high. It goods if stay for a few days. A HotelTravel.com Member, Japan
The noise from water pipe in batth room came from other rooms are so noisy I couldn't sleep.
The food in Cafe was not good with such a price and staffs are rude.
The room is simple and clean.
The staff from house keeping and reception and bell are kind and friendly. A HotelTravel.com Member, Venezuela
I love the location, near good restaurants and shops. Their taxi service is excellent A HotelTravel.com Member, United States
what i like mostly is there's a lot of shopping center and department store to shop. But there's too crowd to walk, and especially go inside the market to buy some fruit and water and some others. I have to wait for a long line to pay. A HotelTravel.com Member, Philippines
Parklane is very accessible to the supermarket, MTR station and to the shopping malls. The location is good for the HongKong Area. There are also a lot of restaurants around the area. I give Parklane a very high rating in terms of accessibility, convenience and the hotel also has nice facililties and courteous staff. The room is quite new and very clean, so is the bathroom. A HotelTravel.com Member, Philippines
the location was great. Near supermarket, restaurants and dept stores. However, the staff were unfriendly during check in. We stayed for 6 days. After checking out at noon we left our luggages with their service counter and their staff was very rude. |