Park Lane Hotel Hong Kong
Park Lane Hotel Hong Kong
310 Gloucester Road, Causeway Bay, Hong Kong Island
Star Ratings :
Location :
Central
Rooms :
815
The Park Lane Hotel Hong Kong towers over the city's largest park and it is one of the hotels offering spectacular views of both the famous harbour and Victoria Park. As well as being elegantly decorated, the guest rooms are some of the most spacious in town. Together with a comprehensive range of food & beverage outlets, well-equipped business facilities and impeccable service.
from US$ 159
per night
TAX & SERVICE INCLUSIVE
per night
TAX & SERVICE INCLUSIVE
Based on 650 HotelTravel.com Guest reviews
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
82%
Customer Satisfaction
Rated #20 for all Hong Kong hotels
As indicated above I thought that the room I had was really excellent with a superb view of the park. It was my second visit to Hong Kong and both times I have used your hotel. I shall recommend it to all my friends that are likely to journey to Hong Kong...
Keith Cross, British
Check-In :
Check-Out :
Rooms :
Adult(s)
Child
Room 1 :
Room 2 :
Room 3 :
Room 4 :
If your arrival date is within 24 hours you must submit your booking request via the Live Agent.
Departure Date must be greater than arrival date.
February has only 28 days for [year].
February has only 29 days.
Please contact a Live Agent if you require more than 30 nights.
Please enter arrival and departure dates
[START] - [END] of [TOTAL] review(s)
Hotel Rates are inclusive of 10% service charge and 3% VAT (Value added Tax)
Hotel Rates are per room, per night
Triple/Quad occupancy may include an extra bed for some room types.
Our Editor's Hotel Suggestions
A HotelTravel.com Member,American
Check-In : 01 Oct 09
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
64%
Satisfaction
The staff are very polite and friendly but not enough staff to serve the customer especially on the check out line.
A HotelTravel.com Member,Philippine
Check-In : 02 Aug 09
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
89%
Satisfaction
I always stay at Park Lane because the location is excellent and I have always been happy with everything about the hotel.
Roberto Coronado,Philippine
Check-In : 14 Dec 08
Room type: Superior city view
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
94%
Satisfaction
The things I like most about the Park lane Hotel are as follow - The friendly disposition and professionalism of the staff. The excellent
quality of the service of the staff is commendable.
- The cleanliness, size and configuration of the room and its furniture.
- The location of the Hotel. It is near almost everything you normally need. It
even has a beautiful park in front- The food quality is good, specially at Cafe One.
The only thing that affected our stay, was the noise generated by the construction or renovation in some of the rooms.
A HotelTravel.com Member,Singapore
Check-In : 25 Jul 08
Room type: Superior city view
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
84%
Satisfaction
The location of the hotel is fantastic. Proximity to the train station, shopping malls, restaurants, etc.
A HotelTravel.com Member,Japanese
Check-In : 17 Jul 08
Room type: Superior city view
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
74%
Satisfaction
The location is excellent, facilities are very nice.
But check-in and check-out it takes over 20 mins even there's no customers except us.
A HotelTravel.com Member,Thai
Check-In : 11 Jul 08
Room type: Superior city view
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
90%
Satisfaction
What I like most is the area which is easily connected to shopping and MTR as well as the supermarket. The room is big and clean since it's just been renovated. The bed and pillows are superb. The bathroom is very modern with glasses almost around, except sometimes one can see through the curtain when the light is on or if the curtain is not drawn properly. The view outside is not so good if you don't get the park view.
A HotelTravel.com Member,Australian
Check-In : 12 Jun 08
Room type: Superior city view
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
75%
Satisfaction
Major mix up with employee staff, with the supervising manager actually asking for me to return by breakfast voucher. Very unprofessional and biased.
A HotelTravel.com Member,British
Check-In : 22 May 08
Room type: Deluxe park/harbour view
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
54%
Satisfaction
Great Location of course but that is a given, the only interactions I had with staff was at check in and check out. Check in lasted 45 mns as they did not have a booking that matched my hotel voucher, they finally gave me a room which was clearly not what I had booked (with view on Park/Harbor) and turned out to be already occupied by another customer... to then tell me with a big smile that they would "upgrade" me to a room with view on the Park - which is what I had paid for in the first place. A total Fiasco to stay polite. The least they could have done would be an upgrade to a suite or add free breakfast... a gesture ... Then when came the time for check out I was on a very tight schedule to catch my flight but they just told me to wait in line... for 35 mins... I gave up getting my invoice, agreed to let them charge my credit card and rushed to the airport... I will not be coming back to the Park Lane
Alexia Chow,American
Check-In : 18 May 08
Room type: Superior city view
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
79%
Satisfaction
The location is super convenient as it is near train, shopping (shops open till12am!), 24 hours Wellcome Supermart and restaurants. It is only 30 mins away from airport. Room size is decent for Hong Kong standard and is clean.
A HotelTravel.com Member,Panamanian
Check-In : 29 Apr 08
Room type: Superior city view
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
83%
Satisfaction
The Parklane Hotel has an excellent location in the Causeway Bay area for shopping, restaurants, banks, even laundry and suppermarket.
It seems that the rooms are differently decorated one from the others. The hotel is very accesible to taxis, MTR, Airport Express buses,etc.
A HotelTravel.com Member,American
Check-In : 14 Apr 08
Room type: Superior city view
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
69%
Satisfaction
very convience to shop and a lot of resturant close by. But still the room rate is very high. It goods if stay for a few days.
A HotelTravel.com Member,Japanese
Check-In : 13 Apr 08
Room type: Deluxe park/harbour view
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
77%
Satisfaction
The noise from water pipe in batth room came from other rooms are so noisy I couldn't sleep.
The food in Cafe was not good with such a price and staffs are rude.
The room is simple and clean.
The staff from house keeping and reception and bell are kind and friendly.
annie yeo,Singapore
Check-In : 12 Apr 08
Room type: Superior city view
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
90%
Satisfaction
We had booked 2 rooms in January for our April visit, one for my husband and myself and the other for my son's family of 2 adults and 2 children. We had a bit of problem with a trainee service staff at the checkin counter. However the second service staff was very good, efficient and courteous and gave us 2 rooms with an adjoining door as requested. The rooms are nice and big by Hong Kong standards and allowed for an extra bed for a 3 yearold and a crib for a 9 month old child comfortably. Housekeeping and engineering staff were excellent and promptly changed a not-so-clear DVD player for the 3 yearold who wanted to watch a Disney disc as the hotel did not have any children's TV programme available in the rooms. Suggest the hotel adds on a Disney channel. The concierge was really helpful in connecting us to good Japanese restaurants at the Landmark.
Our only negative experience was with the first service staff at the checkin counter and had it not been for this incident, I would have rated the quality of service staff as "excellent" instead of just "good". We were waiting in line with 2 Caucasians in front of us and 2 behind us. We are Asians from Singapore and have trvalled internationally extensively and never had this kind of experiences before. When this service staff was available, she mumbled something about the next Caucasian being friends with the first Caucasian in front of us (who had by the way already checked in and walked off) She told us to step aside and let the next guy through. Indignantly we told her that we are in the queue and have 2 kids sleeping in the lounge area! Embarassingly she walked around behind the counter and pretended to look for something, trying not to make eye contact with us. Another service staff then served us and we had excellent quality of service from her. Btw we determined that the person behind us was checking into a different room from the person in front of us. Don't really know what was going through this service staff's mind. We can give her some slack for being a trainee if she was slow or something. But her attitude which appeared to be "racial-biased" should not be tolerated. It comes to show how one bad experience can change a rating from "excellent" to just "good". As she is the only exception to the generaly excellent service, we will use the Hotel again and will recommend others to use it. We are also very happy with HotelTravel.com service, having used it for the first time and will also use it again.
Conveniently located to shopping, eating and supermarkets etc. We like the open feeling with the park across the road rather than a hotel stuck in the liddle of many other buildings. Taxi service was good. And proximity to MTR is good too although we didnt use it this trip. We ate at the French restaurant upstairs. Food was good and service excellent. Although we didnt use the coffeehouse, we walked through it from the HMV shop to the hotel lifts and the buffet spread looks good too. We didnt take breakfast there as we went over to Luk Yu dimsum teahouse for breakfast which was good. Taxis were always available and MTR stations just next door, although we didnt use it this time.
A HotelTravel.com Member,French
Check-In : 01 Mar 08
Room type: Superior city view
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
66%
Satisfaction
The room (superior, city facing) is of a nice comfortable size for Hong Kong standard and relatively quiet.
However, what spoils it all is the extremely bad service provided by the counter staff. The counter staff on that day, named Clara, was very rude. I won't return to this hotel until they get rid of that staff. Watch out as well for counter staff who seem to "mistakenly" keep the wrong credit card copy if you settle the bill by credit card. the counter staff named Clara is very rude and should be fired on the spot if the hotel really values customer service.
Not even a toilet in the public areas. The staff actually direct you to the public toilets in the shopping centre next door!
A HotelTravel.com Member,Venezuelan
Check-In : 25 Jan 08
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
78%
Satisfaction
I love the location, near good restaurants and shops. Their taxi service is excellent
A HotelTravel.com Member,American
Check-In : 20 Jan 08
Room type: Superior city view
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
67%
Satisfaction
what i like mostly is there's a lot of shopping center and department store to shop. But there's too crowd to walk, and especially go inside the market to buy some fruit and water and some others. I have to wait for a long line to pay.
A HotelTravel.com Member,Philippine
Check-In : 01 Jan 08
Room type: Superior city view
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
93%
Satisfaction
Parklane is very accessible to the supermarket, MTR station and to the shopping malls. The location is good for the HongKong Area. There are also a lot of restaurants around the area. I give Parklane a very high rating in terms of accessibility, convenience and the hotel also has nice facililties and courteous staff. The room is quite new and very clean, so is the bathroom.
A HotelTravel.com Member,Philippine
Check-In : 22 Dec 07
Room type: Superior city view
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
64%
Satisfaction
the location was great. Near supermarket, restaurants and dept stores. However, the staff were unfriendly during check in. We stayed for 6 days. After checking out at noon we left our luggages with their service counter and their staff was very rude.
A HotelTravel.com Member,British
Check-In : 12 Dec 07
Room type: Superior city view
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
90%
Satisfaction
Excellent location for shopping and dining. Good views over Victoria Park and Harbour. Our stay was too short to say more. Would definitely come back.
Keith Cross,British
Check-In : 01 Sep 07
Room type: Superior city view
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
99%
Satisfaction
As indicated above I thought that the room I had was really excellent with a superb view of the park. It was my second visit to Hong Kong and both times I have used your hotel. I shall recommend it to all my friends that are likely to journey to Hong Kong
A HotelTravel.com Member,Philippine
Check-In : 31 Jan 07
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
85%
Satisfaction
Location still can't be beat. Airport buses stop right at the front door, MTR station just a few meters away, grocery right beside the hotel, Windsor House, Ikea, all just a stone's throw away.
A HotelTravel.com Member,Singapore
Check-In : 24 Jan 07
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
53%
Satisfaction
I chose a quieter place for breakfast in the cafe one morning. It was around 9 - 10 am when people are having breakfast, the staff in my area started to re-arrange tables and chairs without acknowledging that there are guests still using breakfast. I am not talking about minor arrangement; this is quite a major one which is quite noisy and I was having my breakfast then. They did not even apologise or explain to me. This is the first time I saw this happening... Don't they have some cow-sense of customer service...
Addy Pross,Australian
Check-In : 27 Sep 06
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
84%
Satisfaction
Very nice and comfortable hotel - great location as it is close to authentic HK but also close to modern amenities like the Times Square Shopping arcade. Especially liked the fact that we were allowed to stay till 6pm (we arrived midnight the previous day) on the day of departure. It was offered to us - didnt even have to ask.
Prabhajit Kumar Sarkar,Indian
Check-In : 04 Sep 06
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
84%
Satisfaction
Loved the pillows...very close to the MTR, and to shopping districts, good place whether you visit on business or for leisure...
Cyril Gairy,Trinidadian
Check-In : 05 Aug 06
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
83%
Satisfaction
Excellent location. Would stay there again and I would recommend to friends who intend to visit Hong Kong.
A HotelTravel.com Member,Indonesian
Check-In : 09 Jul 06
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
56%
Satisfaction
I like the location but the rate is not cheap compared to say Regal Hotel which has newer and better furnishings. I would recommend renovation of the hotel especialy changing the carpet and some of the old furnitures and finishings, after which I am sure people will not mind paying for the premium.
Lim Chuan Huat,Singapore
Check-In : 24 May 06
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
80%
Satisfaction
What I like most about the hotel is the location - it's just about 200 metres away from the Causeway Bay subway station and the shops are just a few steps away. At the same time it's not noisy because it's situated at one end of the shopping belt. I was upgraded to a deluxe room which was of a decent size, clean, modern with a fairly large LCD TV and broadband access. I didn't find any fault at all with the hotel during the three nights that I was there. Overall, it's a hotel I'll return to if I want to stay in the Causeway Bay area.
Lam Pui Fen,Singapore
Check-In : 12 May 06
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
94%
Satisfaction
I liked the location of the hotel as it is mostly aptly situated making shopping a breeze for me. The room facilities exceeded my expectations. If I were to travel to Hong Kong again, this hotel would still be my choice.
See Siew Tin,Singapore
Check-In : 20 Aug 05
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
88%
Satisfaction
Very centralised within reach for shopping ,food (all sorts) and a supermarket next door for convenience. The room are spacious and well equipped except for some noise disturbances from what I think should be the MTR nearby.
Naoki Miyakawa,Japanese
Check-In : 20 Aug 05
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
99%
Satisfaction
Location and staff professionalism. This was the first opportunity for me to stay in the island side in Hong Kong. It is very convenient to go to anywhere you like. I feel that I cannot stay any other hotel than Park Lane in the future.
Michael Wilt,American
Check-In : 05 Aug 05
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
84%
Satisfaction
Very good hotel in a very convenient place. Prices were reasonable, although breakfast was not included and it was about $20 per person, and the site was close to everything including public transit. On site restaurants were good although it is very near the causeway bay commercial district and there are many nearby restaurants I would look for this hotel again on my next visit.
Jesus Mari Marzan,Philippine
Check-In : 16 Feb 05
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
69%
Satisfaction
still have a room to improve. Long lines during check-in and check-out. I recommend a special area for reservations paid in advance. I like the location of the hotel since it is close to public transportation and shopping malls although the location is quite far from the airport. However, i feel safe in this hotel.
Arie Sukendro,Indonesian
Check-In : 15 Jan 05
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
100%
Satisfaction
The location is awesome.....just walking distance to many shops
A HotelTravel.com Member,Singapore
Check-In : 07 Jan 05
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
86%
Satisfaction
this hotel is ideally located with easy access to Causeway Bay's main shopping areas. We shopped and came back to the hotel to drop our shoppings and we go again, and again! that's how convenient it is! food is so good around the area round the clock that we did not need to use the room service at all! room was clean and looks rather newly furnished. all factors about the hotel is ideal and very reasonably priced!
Yanti Kurniawan ,Indonesian
Check-In : 28 Dec 04
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
64%
Satisfaction
The room which I stayed was noisy due to the short distance from the elevator. The comforter also old and didn't provide enough warmth and comfort. However, service so far was good.
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