Sherwin from Philippines recently stayed in a Superior city view for 1 day. 

What I like most about this hotel is its location. It is very accessible to places you want to go. Just a 2 minute walk to the MTR station. Whenever I go to HK, I always stay at Park Lane Hotel.

Ingrid from Australia recently stayed in a Superior city view for 7 days. 

Great location for shopping, eating and transports. Friendly staff to meet requirements. They've upgraded our room for convenience of my mum using wheelchair. Wheelchair had been provided for us during our stay. Only comment, the house keeping work could be more thorough, i.e room to be vacummed daily, glasses in rooms to be changed/washed.

Ingrid from Australia recently stayed in a Superior city view for 3 days. 

Great location for shopping, eating and transport. Hotel staff were very helpful and kind. They upgrated our room for the conveniene of my mum with a wheelchair. It would be even better if they could upgrade their house keeping services. We noted that the room was not being vaccumed daily and glasses used were not being replaced.

Shandhi from Indonesia recently stayed in a Superior city view for 3 days. 

Great hotel, good value for money. Would love to stay there again.

Kengyee from China stayed in a Superior city view for 3 days in August. 

Good location, the room was very clean, a little crowded at the lobby, maybe it's still under renovation.

A HotelTravel.com Member from China stayed in a Superior city view for 3 days in August. 

good location , the room was very clean , a little crowded at the lobby, may be it's still under renovation.

Yanuar from Indonesia stayed in a Superior city view for 1 day in July. 

Asking for newspaper at Concierge and Concierge refused to give it, and said that it doesn't include in my room rate. But that's why I was asking to get one at Concierge. Truly this is first time I got rejected for requesting newspaper at Concierge. Also check out time is very long queue, where only 2 reservation staff are working eventhough that was the check out time at 12 pm (Should get noticed within this hour to add their staff)

A HotelTravel.com Member from Philippines stayed in a Superior city view for 4 days in May. 

The location is excellent for shoppers & food trippers alike.

A HotelTravel.com Member from Australia stayed in a Superior city view for 3 days in May. 

Overall an excellent hotel. Very considerate staff who upgrade my room so that we could have extra space for my mum who needs to use wheelchair. Will definitely stay at this hotel again for my next visit.

A HotelTravel.com Member from Singapore stayed in a Superior city view for 2 days in May. 

We would like to express our sincere thanks to your Floor Manager, Jennifer who had responded to our feedback in her efficient manner. Although the result of the issue is not of satisfactory to us. Best Regards

A HotelTravel.com Member from Australia stayed in a Superior city view for 2 days. 

Not a 5 star hotel as stated, room not vaccumed from previous guest, beds uncomfortable, mattresses need replacing.

Mei Kong from China stayed in a Superior city view for 5 days. 

Good locatiion and good service.

A HotelTravel.com Member from United States stayed in a Superior city view for 3 days. 

Although the hotel's rate is a little bit high, we have a good times on this trip. Hopefully we'll get a lower rate in the future.

A HotelTravel.com Member from Philippines stayed in a Superior city view for 3 days. 

It was an excellent stay except for the additional fee they charge for using the gym facilities.

A HotelTravel.com Member from Philippines stayed in a Deluxe park/harbour view for 4 days. 

The main reason why we choose Park Lane for our Hong Kong trips is because of its location. It is near the MTR station, a supermarket, Sogo, Times Square, World Trade Center, Fashion Walk, etc. Plus, the facilities of the hotel are also OK. The only glitch we experienced in both times that we stayed there has something to do with their check-in procedure. Specifically when they need to swipe the customer's credit card for possible charges upon checking-out. Oh, and they couldn't provide pillows other than the ones that come with the room which were too soft for my taste. But still, we wouldn't mind staying there again for our next Hong Kong visit.

A HotelTravel.com Member from Philippines stayed in a Deluxe park/harbour view for 3 days. 

The newly renovated room has a nice look - see through glass bathroom- but not convenient; need to pull the curtain every time you need to do your bathroom thing.

A HotelTravel.com Member from United Kingdom stayed in a Superior city view for 3 days. 

I have stayed at this hotel before on business and knew what to expect, however it was still as good as before and was not disappointed. Overall a very good hotel in the Causeway Bay area of Hong Kong very close to the MTR network, so easy to get about.

A HotelTravel.com Member from Singapore stayed in a Standard for 2 days. 

The lobby needs a face-lift.

A HotelTravel.com Member from United States stayed in a Superior city view for 3 days. 

Excellent location, and give us free upgrade to deluxe room.

A HotelTravel.com Member from Philippines stayed in a Superior city view for 3 days. 

The hotel is located in a very good location. It is near all kinds of transportation MTR, bus, train, and beside a 24 hours supermarket and lots of shopping malls. In front there is a Victoria park where you can enjoy. The rooms are big compare to other hotels.

A HotelTravel.com Member from Indonesia stayed in a Superior city view for 7 days. 

Hotel location is very good, suitable for family to stay, close to public transportation, very easy access to everywhere.

A HotelTravel.com Member from Philippines stayed in a Superior city view for 3 days. 

The location of the hotels is excellent. everything is just a block or 2 away. The rooms are a bit old though.... for the price we're paying, the TV was still an old 21" CRT TV.

Meredith from Philippines stayed in a Superior city view for 9 days. 

We will always stay here when in HongKong.

A HotelTravel.com Member from Philippines stayed in a Superior city view for 3 days. 

The guy at the front desk while we were checking in was really nice and accomodating. He even upgraded us to deluxe room. But the one doing clean up services was not ok. He/She failed to replenish our supplies daily. The room was not even well made up. But overall, the stay was good. I will still recommend it to others who will be visiting HK.

Hianto from Indonesia stayed in a Deluxe park/harbour view for 3 days. 

location is in the center of shopping area and a few steps from mrt station.

A HotelTravel.com Member from Philippines stayed in a Superior city view for 4 days. 

hotel's locaton is no.1 priority-excellent! hotel staff are very friendly & accomodating..

A HotelTravel.com Member from Indonesia stayed in a Superior city view for 2 days. 

The last time I stayed here was in 1996 when I thought the hotel is beautiful. Last week when I stayed it looks very old indeed. It definitely needs a renovation.

A HotelTravel.com Member from Philippines stayed in a Deluxe park/harbour view for 4 days. 

We were surprised to find that the Parklane has been renovated. The rooms are furnished beautifully and are immaculately clean. The bathroom is beautiful with glass partitions and fixtures. The rooms are cleaned everyday with a change of towels if requested, there is no stuffy smell in the rugs or carpets. The location is great since its near the MTR station and shopping. The staff are friendly and even provided us direction to a bakeshop we couldn't find.

A HotelTravel.com Member from Philippines stayed in a Superior city view for 3 days. 

very disappointed with the stay. for an expensive hotel,there was no hair dryer.will not recommend to familly and friends

Josephine from China stayed in a Superior city view for 13 days. 

My family stay on an average of at least twice a year at the hotel due to its convenient location, spacious room and great view of the park and Victoria Harbor. The hotel has become very popular with Chinese mainland tourists in the past few years and service has compromised slightly. Nevertheless, it remains my first hotel choice in Hong Kong.

Ferry from Indonesia stayed in a Deluxe park/harbour view for 4 days. 

Our stay at Park lane was an overall good experience. Room was showing signs of aging, it was clean enough with several exceptions which I will list later. Location of the hotel is excellent. Concierge was helpful n quite knowledgeable. Front desk was a little slow but was still helpful enough with my complaints. However, I hope the hotel can n will enforce their own rules. I was on a non-smoking floor, but when I checked in, my room smelled of cigarette smoke. I asked for a switch and I was given a new room the next day. They did clean the room again that evening to get rid of the smell. Apparently the smell came from the room next door through the connecting door in our room. I reported it n made the complaint, which they addressed by sending a housekeeping staff to the room next door. It was ineffective as I had to deal with the smell again a few hours later. When I changed room to a higher floor non-smoking room, I smelled cigarette smoke again in the hallway as another room was opened and apparently the guests who stayed there was smoking in the room. So PLEASE enforce your own rule of no smoking on a non smoking floor. the carpet had a lot of stains, room felt old. the wait at check in and out were awful.

A HotelTravel.com Member from Singapore stayed in a Superior city view for 4 days. 

My room was located in a non-smoking floor but it was reeked with bad smell of tobacco. This was very unpleasant. The cleaners could have used air freshners to refresh the room.

A HotelTravel.com Member from Australia stayed in a Deluxe park/harbour view for 1 day. 

Close to causeway bay mtr exit, not far from the shops. Stayed in deluxed room with park/harbour view. Not much harbourview

Meredith from Philippines stayed in a Deluxe park/harbour view for 7 days. 

Parklane has been our "home" in Hongkong since 2008 we have stayed there 5 times and we intend to come back again and again although we prefer only the deluxe park view room for its breathtaking view, and the last room where we stayed (room 1918) had a problem with the bath tub drainage but was fixed immediately when I brought it to their attention. Except for the smell of the carpets on that floor which I think needs to be shampooed of replaced, our entire stay was over all pleasant and for the rate we got from this website and the quick response and confirmation, I give my thumbs up and I actually recommended my couple friend to stay at Parklane for their trip this September 17-21 and they are already booked. Thank you so much and don't stop improving!:-)

Lucia from Philippines stayed in a Superior city view for 2 days. 

We enjoyed our stay in Park Lane hotel because the rooms were well-kept and tidy and the hotel service was okay. The staff are friendly and approachable, which made it easier for us to check in and out.

A HotelTravel.com Member from Thailand stayed in a Superior harbour view for 3 days. 

Overall view: Good

A HotelTravel.com Member from Philippines stayed in a Superior city view for 3 days. 

The hotel itself is good, but i have stayed in much better hotels. The one excellent thing about this hotel is the location. It's perfect. Very conveniently close to everything you'll possibly need.

A HotelTravel.com Member from Australia stayed in a Standard for 4 days. 

The location was superb, staff friendly and helpful.

A HotelTravel.com Member from United States stayed in a Standard for 3 days. 

I like the most is the location,close to the metro and shopping area and the least is the area very crowd especially in the weekend and the rate of the hotel is a little bit high.

A HotelTravel.com Member from United States stayed in a Standard for 3 days. 

The staff are very polite and friendly but not enough staff to serve the customer especially on the check out line.

A HotelTravel.com Member from Philippines stayed in a Standard for 4 days. 

I always stay at Park Lane because the location is excellent and I have always been happy with everything about the hotel.

Roberto from Philippines stayed in a Superior city view for 3 days. 

The things I like most about the Park lane Hotel are as follow - The friendly disposition and professionalism of the staff. The excellent quality of the service of the staff is commendable. - The cleanliness, size and configuration of the room and its furniture. - The location of the Hotel. It is near almost everything you normally need. It even has a beautiful park in front- The food quality is good, specially at Cafe One. The only thing that affected our stay, was the noise generated by the construction or renovation in some of the rooms.

A HotelTravel.com Member from Singapore stayed in a Superior city view for 2 days. 

The location of the hotel is fantastic. Proximity to the train station, shopping malls, restaurants, etc.

A HotelTravel.com Member from Japan stayed in a Superior city view for 4 days. 

The location is excellent, facilities are very nice. But check-in and check-out it takes over 20 mins even there's no customers except us.

A HotelTravel.com Member from Thailand stayed in a Superior city view for 2 days. 

What I like most is the area which is easily connected to shopping and MTR as well as the supermarket. The room is big and clean since it's just been renovated. The bed and pillows are superb. The bathroom is very modern with glasses almost around, except sometimes one can see through the curtain when the light is on or if the curtain is not drawn properly. The view outside is not so good if you don't get the park view.

A HotelTravel.com Member from Australia stayed in a Superior city view for 3 days. 

Major mix up with employee staff, with the supervising manager actually asking for me to return by breakfast voucher. Very unprofessional and biased.

A HotelTravel.com Member from United Kingdom stayed in a Deluxe park/harbour view for 2 days. 

Great Location of course but that is a given, the only interactions I had with staff was at check in and check out. Check in lasted 45 mns as they did not have a booking that matched my hotel voucher, they finally gave me a room which was clearly not what I had booked (with view on Park/Harbor) and turned out to be already occupied by another customer... to then tell me with a big smile that they would "upgrade" me to a room with view on the Park - which is what I had paid for in the first place. A total Fiasco to stay polite. The least they could have done would be an upgrade to a suite or add free breakfast... a gesture ... Then when came the time for check out I was on a very tight schedule to catch my flight but they just told me to wait in line... for 35 mins... I gave up getting my invoice, agreed to let them charge my credit card and rushed to the airport... I will not be coming back to the Park Lane

Alexia from United States stayed in a Superior city view for 1 day. 

The location is super convenient as it is near train, shopping (shops open till12am!), 24 hours Wellcome Supermart and restaurants. It is only 30 mins away from airport. Room size is decent for Hong Kong standard and is clean.

A HotelTravel.com Member from Panama stayed in a Superior city view for 4 days. 

The Parklane Hotel has an excellent location in the Causeway Bay area for shopping, restaurants, banks, even laundry and suppermarket. It seems that the rooms are differently decorated one from the others. The hotel is very accesible to taxis, MTR, Airport Express buses,etc.

A HotelTravel.com Member from United States stayed in a Superior city view for 2 days. 

very convience to shop and a lot of resturant close by. But still the room rate is very high. It goods if stay for a few days.

A HotelTravel.com Member from Japan stayed in a Deluxe park/harbour view for 3 days. 

The noise from water pipe in batth room came from other rooms are so noisy I couldn't sleep. The food in Cafe was not good with such a price and staffs are rude. The room is simple and clean. The staff from house keeping and reception and bell are kind and friendly.

Annie from Singapore stayed in a Superior city view for 2 days. 

We had booked 2 rooms in January for our April visit, one for my husband and myself and the other for my son's family of 2 adults and 2 children. We had a bit of problem with a trainee service staff at the checkin counter. However the second service staff was very good, efficient and courteous and gave us 2 rooms with an adjoining door as requested. The rooms are nice and big by Hong Kong standards and allowed for an extra bed for a 3 yearold and a crib for a 9 month old child comfortably. Housekeeping and engineering staff were excellent and promptly changed a not-so-clear DVD player for the 3 yearold who wanted to watch a Disney disc as the hotel did not have any children's TV programme available in the rooms. Suggest the hotel adds on a Disney channel. The concierge was really helpful in connecting us to good Japanese restaurants at the Landmark. Our only negative experience was with the first service staff at the checkin counter and had it not been for this incident, I would have rated the quality of service staff as "excellent" instead of just "good". We were waiting in line with 2 Caucasians in front of us and 2 behind us. We are Asians from Singapore and have trvalled internationally extensively and never had this kind of experiences before. When this service staff was available, she mumbled something about the next Caucasian being friends with the first Caucasian in front of us (who had by the way already checked in and walked off) She told us to step aside and let the next guy through. Indignantly we told her that we are in the queue and have 2 kids sleeping in the lounge area! Embarassingly she walked around behind the counter and pretended to look for something, trying not to make eye contact with us. Another service staff then served us and we had excellent quality of service from her. Btw we determined that the person behind us was checking into a different room from the person in front of us. Don't really know what was going through this service staff's mind. We can give her some slack for being a trainee if she was slow or something. But her attitude which appeared to be "racial-biased" should not be tolerated. It comes to show how one bad experience can change a rating from "excellent" to just "good". As she is the only exception to the generaly excellent service, we will use the Hotel again and will recommend others to use it. We are also very happy with HotelTravel.com service, having used it for the first time and will also use it again. Conveniently located to shopping, eating and supermarkets etc. We like the open feeling with the park across the road rather than a hotel stuck in the liddle of many other buildings. Taxi service was good. And proximity to MTR is good too although we didnt use it this trip. We ate at the French restaurant upstairs. Food was good and service excellent. Although we didnt use the coffeehouse, we walked through it from the HMV shop to the hotel lifts and the buffet spread looks good too. We didnt take breakfast there as we went over to Luk Yu dimsum teahouse for breakfast which was good. Taxis were always available and MTR stations just next door, although we didnt use it this time.

A HotelTravel.com Member from France stayed in a Superior city view for 1 day. 

The room (superior, city facing) is of a nice comfortable size for Hong Kong standard and relatively quiet. However, what spoils it all is the extremely bad service provided by the counter staff. The counter staff on that day, named Clara, was very rude. I won't return to this hotel until they get rid of that staff. Watch out as well for counter staff who seem to "mistakenly" keep the wrong credit card copy if you settle the bill by credit card. the counter staff named Clara is very rude and should be fired on the spot if the hotel really values customer service. Not even a toilet in the public areas. The staff actually direct you to the public toilets in the shopping centre next door!

A HotelTravel.com Member from United States stayed in a Standard for 1 day. 

I love the location, near good restaurants and shops. Their taxi service is excellent

A HotelTravel.com Member from United States stayed in a Superior city view for 2 days. 

what i like mostly is there's a lot of shopping center and department store to shop. But there's too crowd to walk, and especially go inside the market to buy some fruit and water and some others. I have to wait for a long line to pay.

A HotelTravel.com Member from Philippines stayed in a Superior city view for 3 days. 

Parklane is very accessible to the supermarket, MTR station and to the shopping malls. The location is good for the HongKong Area. There are also a lot of restaurants around the area. I give Parklane a very high rating in terms of accessibility, convenience and the hotel also has nice facililties and courteous staff. The room is quite new and very clean, so is the bathroom.

A HotelTravel.com Member from Philippines stayed in a Superior city view for 5 days. 

the location was great. Near supermarket, restaurants and dept stores. However, the staff were unfriendly during check in. We stayed for 6 days. After checking out at noon we left our luggages with their service counter and their staff was very rude.

A HotelTravel.com Member from United Kingdom stayed in a Superior city view for 1 day. 

Excellent location for shopping and dining. Good views over Victoria Park and Harbour. Our stay was too short to say more. Would definitely come back.

Keith from United Kingdom stayed in a Superior city view for 5 days. 

As indicated above I thought that the room I had was really excellent with a superb view of the park. It was my second visit to Hong Kong and both times I have used your hotel. I shall recommend it to all my friends that are likely to journey to Hong Kong

A HotelTravel.com Member from Philippines stayed in a Standard for 1 day. 

Location still can't be beat. Airport buses stop right at the front door, MTR station just a few meters away, grocery right beside the hotel, Windsor House, Ikea, all just a stone's throw away.

A HotelTravel.com Member from Singapore stayed in a Standard for 2 days. 

I chose a quieter place for breakfast in the cafe one morning. It was around 9 - 10 am when people are having breakfast, the staff in my area started to re-arrange tables and chairs without acknowledging that there are guests still using breakfast. I am not talking about minor arrangement; this is quite a major one which is quite noisy and I was having my breakfast then. They did not even apologise or explain to me. This is the first time I saw this happening... Don't they have some cow-sense of customer service...

Addy from Australia stayed in a Standard for 1 day. 

Very nice and comfortable hotel - great location as it is close to authentic HK but also close to modern amenities like the Times Square Shopping arcade. Especially liked the fact that we were allowed to stay till 6pm (we arrived midnight the previous day) on the day of departure. It was offered to us - didnt even have to ask.

Prabhajit Kumar from India stayed in a Standard for 3 days. 

Loved the pillows...very close to the MTR, and to shopping districts, good place whether you visit on business or for leisure...

Cyril from Trinidad and Tobago stayed in a Standard for 4 days. 

Excellent location. Would stay there again and I would recommend to friends who intend to visit Hong Kong.

A HotelTravel.com Member from Indonesia stayed in a Standard for 5 days. 

I like the location but the rate is not cheap compared to say Regal Hotel which has newer and better furnishings. I would recommend renovation of the hotel especialy changing the carpet and some of the old furnitures and finishings, after which I am sure people will not mind paying for the premium.

Lim Chuan from Singapore stayed in a Standard for 4 days. 

What I like most about the hotel is the location - it's just about 200 metres away from the Causeway Bay subway station and the shops are just a few steps away. At the same time it's not noisy because it's situated at one end of the shopping belt. I was upgraded to a deluxe room which was of a decent size, clean, modern with a fairly large LCD TV and broadband access. I didn't find any fault at all with the hotel during the three nights that I was there. Overall, it's a hotel I'll return to if I want to stay in the Causeway Bay area.

Lam Pui from Singapore stayed in a Standard for 2 days. 

I liked the location of the hotel as it is mostly aptly situated making shopping a breeze for me. The room facilities exceeded my expectations. If I were to travel to Hong Kong again, this hotel would still be my choice.

See Siew from Singapore stayed in a Standard for 4 days. 

Very centralised within reach for shopping ,food (all sorts) and a supermarket next door for convenience. The room are spacious and well equipped except for some noise disturbances from what I think should be the MTR nearby.

Naoki from Japan stayed in a Standard for 2 days. 

Location and staff professionalism. This was the first opportunity for me to stay in the island side in Hong Kong. It is very convenient to go to anywhere you like. I feel that I cannot stay any other hotel than Park Lane in the future.

Michael from United States stayed in a Standard for 2 days. 

Very good hotel in a very convenient place. Prices were reasonable, although breakfast was not included and it was about $20 per person, and the site was close to everything including public transit. On site restaurants were good although it is very near the causeway bay commercial district and there are many nearby restaurants I would look for this hotel again on my next visit.

Jesus Mari from Philippines stayed in a Standard for 2 days. 

still have a room to improve. Long lines during check-in and check-out. I recommend a special area for reservations paid in advance. I like the location of the hotel since it is close to public transportation and shopping malls although the location is quite far from the airport. However, i feel safe in this hotel.

Arie from Indonesia stayed in a Standard for 3 days. 

The location is awesome.....just walking distance to many shops

A HotelTravel.com Member from Singapore stayed in a Standard for 3 days. 

this hotel is ideally located with easy access to Causeway Bay's main shopping areas. We shopped and came back to the hotel to drop our shoppings and we go again, and again! that's how convenient it is! food is so good around the area round the clock that we did not need to use the room service at all! room was clean and looks rather newly furnished. all factors about the hotel is ideal and very reasonably priced!

Yanti Kurniawan from Indonesia stayed in a Standard for 4 days. 

The room which I stayed was noisy due to the short distance from the elevator. The comforter also old and didn't provide enough warmth and comfort. However, service so far was good.