A HotelTravel.com Member, Norway
Well ok, on the whole i enjoyed the experience and would reccomend it with 3 stars out of 5. A bit over priced for my liking but the rooms were a good size and I managed to get up graded to a deluxe room with a view of the harbour which really raised the quality of the experience. The gym was ok and the sauna too although they should include these in the regular fee. The downsidce for me was one of the bell boys who helped me arrange a bus to the airport was not that polite. i was considering complaining to the manager as his attitude was not respectful to a guest and i told him so. On the whole i think if you stay in a deluxe room with a sea view, this will be a good place to stay. Rogelio Jimenez, Mexico
Maybe I got a wrong rate but the service didn't includes the interneth service I had to buy a lot of acces card very expensive for the average in the rest of the world, the breakfast wasn't included and also I had to pay every time I wanted to use the Gym or pool facilities. Gahrani Dr, Indonesia
so expensive with poor service A HotelTravel.com Member, Australia
Staff were unprofessional. Staff though that guests could not speak Cantonese and spoke unfavourable about the guests choices to another colleague, not realising that they could understand. Veronica Lam, Singapore
Location is superb with lots of shops and restaurants just next to hotel. MTR is just a few minutes walk.The room is very clean and of reasonable size. Enrique Laborda, Spain
if you have bussines in the exibition center the location is excellent. Kristyn Worner, Australia
The location of the Hotel was very convenient if you are mainly sightseeing on Hong Kong Island, Rooms very clean looked like it had just been renovated. The buffet breakfast was great. The price of both the hotel and the buffet brekfast i thought was a little high, but it is Hong Kong afterall. The staff were really helpful and friendly.If I ever need to go back to HK, I would look at staying here again. Tracey Devonport, United Kingdom
The room was clean and housekeeping was good, but a little smaller than I had expected. The hotel has a gym which I was looking forward to using but found this could only be done if you paid for it. The pool is small but good. The bar area was nice and you could eat food there. Staff we friendly and helpful asisting with almost any questions you may have. I liked the location as it was near to good shopping areas, the star ferry and convention centre, but in a slightly quiter area. The hotel was undergoing some building work whilst we stayed so the noise level and disruption was higher than nomal (I would imagine) A HotelTravel.com Member, Australia
Unfortunately there was major renovation works at this hotel & when we arrived we were placed on a level just below the works. We were not pleased with this & after some discussion we were moved to a lower level which was a smoking floor & the room had water stained carpet & most unsatisfactory. Both of these rooms contained 2 single beds. We then spent more than 1/2 a day looking at alternative hotels & resolved to vacate, as we found a higher standard of accommodation at the same or less price nearby, but we were encouraged to stay by being shown & offered a 2 room suite which we accepted. Cleanliness etc in these rooms was adequate.
We feel that it is quite unreasonable to be expected to be paying the price of the accommodation & as we were booked for 6 nights it was not possible to persevere in such a noisy environment. Morten Staal Jonassen, Denmark
Great location. Nice and clean hotel. The room was a bit cold though, since the aircon didn't work properly. High speed internet worked well and the roomservice (club sandwich) was fantastic ;o) |