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Excelsior Hotel Hong Kong Reviews

Excelsior Hotel Hong Kong

281 Gloucester Rd., Causeway Bay, Hong Kong Island
 
Excelsior Hotel Hong Kong
Rooms:       887
Location:
Hong Kong - Causeway Bay
Customer's Hotel Review
We were very unhappy with the late check-out cost (the amount that is)but overall we enjoyed our stay here
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Excelsior Hotel Hong Kong Guest Rating
(Based on 454 HotelTravel.com Guest reviews)
 Standard of Room Service 
84%
Quality Rating
 Hotel Facilities Location
 Food & Beverage Value For Money

Excelsior Hotel Hong Kong Reviews
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1 - 10 of 53 review(s)
A HotelTravel.com Member, United Kingdom
Arrival date: May 9, 2008  Room type: Deluxe harbour view
Standard of Room Service
71%
Satisfaction
Hotel Facilities Location
Food & Beverage Value For Money

The Excelsior Hotel was a nice place to stay and average for a Hotel of its class. If I had to pick a fault, I would say that the food in the coffee shop was quite expensive.

A HotelTravel.com Member, United Kingdom
Arrival date: Mar. 1, 2008  Room type: Standard
Standard of Room Service
82%
Satisfaction
Hotel Facilities Location
Food & Beverage Value For Money

We were very unhappy with the late check-out cost (the amount that is)but overall we enjoyed our stay here

A HotelTravel.com Member, Taiwan
Arrival date: Jan. 4, 2008  Room type: Standard
Standard of Room Service
79%
Satisfaction
Hotel Facilities Location
Food & Beverage Value For Money

The counter clerk upgareded my room to harbour view with a king sized bed as the hotel was running out of the double bed room as stated in my confirmation. That was a joyful surprise! A complimentary drink was another surprise so I and my mom could enjoy sipping our juice in the Dickens Bar which is a very relaxing place for watching TV and chatting with friends. The location is another advantage so we can do the shopping until 11.30 PM!

Jane Clarke, United Kingdom
Arrival date: Aug. 16, 2007  Room type: Deluxe harbour view
Standard of Room Service
75%
Satisfaction
Hotel Facilities Location
Food & Beverage Value For Money

Nice hotel though air conditioning could have been a bit cooler.

A HotelTravel.com Member, United Kingdom
Arrival date: Jul. 8, 2007  Room type: Superior side harbour view
Standard of Room Service
76%
Satisfaction
Hotel Facilities Location
Food & Beverage Value For Money

dated decor no pool small gym

A HotelTravel.com Member, Australia
Arrival date: Jan. 18, 2007  Room type: Superior garden view
Standard of Room Service
100%
Satisfaction
Hotel Facilities Location
Food & Beverage Value For Money

Great find! This hotel has an excellent location, close to shops and public transport. The service was great - although we had to wait an hour for our room to be ready on arrival, the staff were most helpful and did their best to rectify the situation. The cafe at the lobby was the perfect alternative to "boring" hotel breakfasts. The rooms were well-furnished and was nice and quiet at night. Will definitely come back to the Excelsior on our next visit!!

Gemma Excell, United Kingdom
Arrival date: Feb. 10, 2006  Room type: Standard
Standard of Room Service
84%
Satisfaction
Hotel Facilities Location
Food & Beverage Value For Money

We did try to dine at one of the Excelsior's restaurants, but each night they were busy. In fact it was rather disappointing as both evenings the restaurant had been booked out by a private function. We did however manage to eat at the English-style pub downstairs - great food, great service and if you're into your sports like we are, an opportunity to watch the Premiership and Six Nations Rugby! I'd defintely return, my only gripe being that the hotel restaurants weren't available to hotel guests.

A HotelTravel.com Member, Singapore
Arrival date: Feb. 10, 2006  Room type: Standard
Standard of Room Service
85%
Satisfaction
Hotel Facilities Location
Food & Beverage Value For Money

Bed - very comfortable bed and duvet (cover). I think this is one of the most important part for a good stay (the other part being the cleanliness and brightness of the bathroom). Excelsior scores well in these. Bathroom amenities - would help if you can also provide body lotion. I don't see the hair dryer - may be I missed it - but if not, good to let us have the choice of one. I don't usually need the combs and dental kits as I bring my own (is this the case with other guests?).

A HotelTravel.com Member, United Kingdom
Arrival date: Jan. 7, 2006  Room type: Standard
Standard of Room Service
84%
Satisfaction
Hotel Facilities Location
Food & Beverage Value For Money

Excellent location for shopping,dining and all that Hong Kong has to offer...Has a brillliant British pub downstairs.Is consistantly comfortable and reasonably priced for all services.

A HotelTravel.com Member, United Kingdom
Arrival date: Jan. 6, 2006  Room type: Standard
Standard of Room Service
83%
Satisfaction
Hotel Facilities Location
Food & Beverage Value For Money

Its location and the fact it has English pub downstairs with great food

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