Cosmopolitan Hotel Hong Kong

Cosmopolitan Hotel Hong Kong
387-397 Queen's Road East, Wan Chai, Hong Kong

per night
77% Customer Satisfaction Based on 1014 HotelTravel.com Guest reviews
Hotel Facilities
Quality of food



Location
Value for Money



Malkoc from Turkey stayed in a Deluxe for 2 days.
This is my second time for Cosmopolitan Hotel. First time I took standard room, this time deluxe. The price for the deluxe room worths. It has a living room and a bedroom for sure. The living room has microwave and minibar, and a big LCD screen with satellite. There is a small LCD in bedroom, however you can also see the living room LCD from the bedroom. The deluxe room offers 4 different brand of water as a complimentary. The staff is always helpful. The hotel is less then 10 minutes walk way from Times square, which also has the entrance for the MTR (metro) island line. Its very easy to go..
Please be patient…




Cosmopolitan Hotel Hong Kong-Facilities & Services
- Banqueting

- Conference Facilities

- Private Party

Hotel Services
- Airport transfer (price advised by hotel)
- Area shuttle (surcharge)
- Limousine service (price advised by hotel)
- Parking
- Wedding services
Business Facilities
- Banqueting
- Business centre
- Business services
- Conference room(s)
- Meeting facilities
- Seminar facilities
Recreational Facilities
- Karaoke
- Massage
- Sightseeing
Cosmopolitan Hotel Hong Kong-Rooms & Accommodation
- Deluxe

- Deluxe Course View

- Executive Suite

- Executive Suite

- Standard

Deluxe
- Bathroom
- Cable/satellite television
- Coffee/tea maker
- Colour television
- Hair dryer
- High speed Internet access
- Hydro massage shower
- IDD telephone
- Individual temperature control
- In-room safe
- Kimono robes
- Mini bar
- Pay-per-view movies
- Voicemail
- Wireless broadband Internet access
- Writing desk
Deluxe course view
- Cable/satellite television
- Coffee/tea maker
- Colour television
- Hair dryer
- High speed Internet access
- Hydro massage shower
- IDD telephone
- Individual temperature control
- In-room safe
- Kimono robes
- Mini bar
- Pay-per-view movies
- Voicemail
- Wireless broadband Internet access
- Writing desk
Executive family
- Bathroom
- Cable/satellite television with flat screen
- Coffee/tea maker
- DVD player
- Hair dryer
- High speed Internet access
- Hydro massage shower
- IDD telephone
- Individual temperature control
- In-room safe
- Kimono robes
- Mini bar
- Pay-per-view movies
- Voicemail
- Wireless broadband Internet access
- Writing desk
Cosmopolitan Hotel Hong Kong - Dining & Entertainment
- 3T Bar

- La Maison De L'Orient

Cosmopolitan Hotel Hong Kong offers the following dining options:
- 3T Bar
- La Maison De L'Orient
Cosmopolitan Hotel Hong Kong is centrally located within short walking distance from Hong Kong's celebrated Times Square mega shopping mall and the MTR Causeway Bay and Wan Chai Stations and Hong Kong Convention and Exhibition Centre. The hotel provides a free shuttle to the MTR stations, Times Square, Hong Kong Convention and Exhibition Centre and other landmarks. It is 40km from Hong Kong International Airport.
- Distance from Convention Centre/ Trade Fair: 10 minutes drive
- Distance from ferry terminal: 15 minutes drive
- Distance from shopping area: 8 minutes walk
- Distance from train station: 5 minutes drive
- Cosmopolitan Hotel Hong Kong is a 45 minutes drive from Hong Kong International Airport







Cosmopolitan Hotel Hong Kong Reviews
Yong Hee from Malaysia recently stayed in a Deluxe course view for 1 day.
Overall the hotel is quite value. The standard room is good enough for us. The hotel is quite clean. Although the location is not near to the city centre, the hotel did provide a shuttle bus to go to the nearest MTR for our convenience.Hotel Facilities
Quality of food



Location
Value for Money



68% Customer Satisfaction
A HotelTravel.com Member from Malaysia stayed in a Deluxe for 4 days in July.
Deluxe room was comfortable and of reasonable size for HK standards. Hotel staff was attentive and helpful. The shuttle bus was very convenient to get to various stations (HK station to get to Disneyland) and shopping area - Times square. Value for money and will consider staying again for next visit. For the superstitous, its near a grave so try to avoid getting the grave yard view by upgrading.Hotel Facilities
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Location
Value for Money



80% Customer Satisfaction
Lim Sin from Malaysia stayed in a Executive family for 4 days in June.
Free WiFi at the lobby. Complimentary shutte bus to few of the places nearby! Friendly staff, excellent overall!!Hotel Facilities
Quality of food



Location
Value for Money



77% Customer Satisfaction
A HotelTravel.com Member from United Kingdom stayed in a Deluxe for 3 days.
Comfortable but not particularly convenient location.Hotel Facilities
Quality of food



Location
Value for Money



63% Customer Satisfaction
A HotelTravel.com Member from Malaysia stayed in a Standard for 2 days.
Take a 10min walk from hotel to MTR, 10min walk from ticket gate to the train
Shuttle bus don't wait for a min. You need a strong legs to walk. Beside above
Hotel is good.Hotel Facilities
Quality of food



Location
Value for Money



64% Customer Satisfaction
A HotelTravel.com Member from Singapore stayed in a Executive family for 2 days.
we checked in late at night with 3 young kids and the staff were very helpful with processing our check in. The requested baby cot was brought to our room within 10 mins much to our relieve. The family executive suite was spacious for Hong Kong's standard. Staff were very helpful in giving directions and also went the extra mile in helping us get taxis when needed.Hotel Facilities
Quality of food



Location
Value for Money



90% Customer Satisfaction
Fedor from Russia stayed in a Deluxe for 4 days.
Excellent hotel, close to shopping areas of Causeway Bay. Rooms are surprisingly large for Hong Kong. And, what I liked the most, the gym is small but well equipped.Hotel Facilities
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Location
Value for Money



92% Customer Satisfaction
A HotelTravel.com Member from United Kingdom stayed in a Deluxe course view for 4 days.
Very clean and efficient hotel. Easy transport links to Central and Causeway Bay. Excellent restaurant in house but not cheap.Hotel Facilities
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Location
Value for Money



100% Customer Satisfaction
Lee from Malaysia stayed in a Executive family for 4 days.
Good hotel at causewaybay as the hotel had provided shuttle bus to many place and very convenient.Hotel Facilities
Quality of food



Location
Value for Money



86% Customer Satisfaction
A HotelTravel.com Member from Malaysia stayed in a Executive suite for 4 days.
Convenient location. Hotel staff were helpful and friendly. Appreciate the daily refills of bottled water and the complimentary shuttle buses. Would definitely stay here again.Hotel Facilities
Quality of food



Location
Value for Money



98% Customer Satisfaction
David from Singapore stayed in a Deluxe for 5 days.
The room is spacious however the only minus I got is that it does not have a bath tub. Other than this, it is a good hotel to stay for your trip in HKHotel Facilities
Quality of food



Location
Value for Money



78% Customer Satisfaction
A HotelTravel.com Member from Singapore stayed in a Deluxe for 3 days.
The nearest mtr is causeway which is a 10-15mins walk to the hotel. Overall, the services in the hotel is good. Would recommend to my friends or stay there again in my next visit.Hotel Facilities
Quality of food



Location
Value for Money



84% Customer Satisfaction
A HotelTravel.com Member from Australia stayed in a Deluxe for 4 days.
Overall not a bad hotel - Staff were pleasant, but i did ask for an extra blanket from house-keeping which never turned up and was charged HKD80 to send a fax! There is free wifi in the hotel lobby, but it didn't always work.Hotel Facilities
Quality of food



Location
Value for Money



70% Customer Satisfaction
Sankar from India stayed in a Deluxe for 4 days.
I got a good 4-day package of 69USD per night and I would say it was very good value for money. The stay was quite comfortable and the hotel staff are generally helpful. And the connectivity of this hotel is its main highlight. They operate free shuttles to many places including Times Square from where you can take the Causeway Bay MTR and move around. And you can take the same the shuttle till 9:30 in the night to come back to the hotel.A nice Value for Money Hotel. Will stay there again when visiting HK in future.Hotel Facilities
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Location
Value for Money



85% Customer Satisfaction
Malkoc from Turkey stayed in a Standard for 1 day.
This is the hotel I always stay when I go to HK. This time I choose the standard room, which were facing to the behind of the hotel. Accept everything is good, the view of the room was a cemetery, at night a little bit scary.. I sugeest you to choose the rooms facing to the happy valley jockey club..
The hotel offers free shuttle bus service nearly everywhere of the city with 5 route buses.. Excelent choice of location and value of money..Hotel Facilities
Quality of food



Location
Value for Money



94% Customer Satisfaction
A HotelTravel.com Member from Australia stayed in a Deluxe for 3 days.
Verey goodHotel Facilities
Quality of food



Location
Value for Money



80% Customer Satisfaction
A HotelTravel.com Member from Malaysia stayed in a Deluxe for 6 days.
Overall stay was good in view of the good price we paid US$89 per night. The location is 10 mins walk to Causeway Bay MTR Station (Time Square) & 15 mins walk to Wan Chai MTR Station. Room is clean, quite new and well furnished. Only downside is that the bathroom is small.(No bathtub).The professionalism of certain staff was below acceptable. eg.
1. We asked the concierge for a suggestion on a place to have tim sum in HK. He reply was abrupt mentioning that just go causeway bay and you can get many restaurant there. (Frankly, if I knew I would not have asked in the first place).
2. We asked for extra pillows. We did not get the pillows on the first night of asking, only after multiple reminders and 3 days of stay did we get the pillows that was requested.Hotel Facilities
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Location
Value for Money



77% Customer Satisfaction
A HotelTravel.com Member from Philippines stayed in a Deluxe for 4 days.
Room was very modern and clean. Location was also quite good as it was walking distance to Times Square. Very good value for the price we paid.Hotel Facilities
Quality of food



Location
Value for Money



76% Customer Satisfaction
Malkoc from Turkey stayed in a Deluxe for 2 days.
This is my second time for Cosmopolitan Hotel. First time I took standard room, this time deluxe. The price for the deluxe room worths. It has a living room and a bedroom for sure. The living room has microwave and minibar, and a big LCD screen with satellite. There is a small LCD in bedroom, however you can also see the living room LCD from the bedroom. The deluxe room offers 4 different brand of water as a complimentary. The staff is always helpful. The hotel is less then 10 minutes walk way from Times square, which also has the entrance for the MTR (metro) island line. Its very easy to go to Disneyland also. From Cosmopolitan, you can get the value of your money..Hotel Facilities
Quality of food



Location
Value for Money



98% Customer Satisfaction
A HotelTravel.com Member from Indonesia stayed in a Deluxe for 2 days.
I'd just like to share that this hotel is perfect for everything except for its location.
It's a ten to fifteen minute walk from city location and because I am travelling with an aged person, the walking distance itself its quite time consuming (this complain is only applicable to those who wanted to enjoy hong kong scenery after ten pm at night)Hotel Facilities
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Location
Value for Money



80% Customer Satisfaction
A HotelTravel.com Member from Malaysia stayed in a Deluxe for 4 days.
I'll be back!Hotel Facilities
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Location
Value for Money



90% Customer Satisfaction
Lui from United States stayed in a Executive suite for 3 days.
The OSIM suite we received was excellent. Spacious, comfortable, nicely lit with a nice view of HK and Jockey club, the room came with a number of OSIM products free for use. Thoroughly enjoyed using it and helped make the experience a very pleasant one. Hotel was centrally located for trams, bus, taxi and shuttle bus. Walking distance around Happy Valley area was nice. Extremely easy to visit The Peak from the hotel via bus. Highly recommended and we will go back. Spacious, excellent equipment and furniture and well lit.
A little bit crowded in the lobby with a lot of tourist traffic. Also, the elevators were slow and cramped. Room service was above average as was the restaurant. Tourist services was very helpful. Easy access to most places in HK such as The Peak, IFC Mall, tram to see HK. Located in Happy Valley and allowed us to walk around the neighborhood and find a good experience.Hotel Facilities
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Value for Money



93% Customer Satisfaction
A HotelTravel.com Member from New Zealand stayed in a Deluxe for 5 days.
This hotel far exceeded my expectations. I was greeted in great English by friendly helpful staff. My room was very well appointed with great tv service, excellent information about the hotel and area. Great shuttle bus service that was very professional. (Only one thing: it needed a sign at the Airport Express terminal at Central Station. Impossible to find without asking around.) Great service and facilities. There were only two things I would like to see improved. One would be having the option to not make up a room to save on cleaning. The other is to offer free internet service. For the price of the room, it was a little disappointing to have to pay another $US3 per hour for internet service in the room. Free internet service was offered downstairs in the lobby, however. I would definitely recommend this hotel again.Hotel Facilities
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Value for Money



95% Customer Satisfaction
Richard P. from United States stayed in a Deluxe for 8 days.
I have stayed at the Cosmopolitan before. The deluxe rooms are small, but very modern and clean. The OSIM suite is well worth the extra money. The front Desk Reception people were absolutely superb - friendly, professional, helpful, and kind. While the hotel is a bit out of the way from Central HK and Kowloon, the hotel has a shuttle bus to the MTR and Ferry. I would recommend the hotel very strongly. I will definitely return.Hotel Facilities
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98% Customer Satisfaction
A HotelTravel.com Member from Malaysia stayed in a Deluxe for 2 days.
Not able for me to comment much coz my stay was a bit too short. However, it was a good stay in your hotel.Hotel Facilities
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62% Customer Satisfaction
Wee Sok Lay from Singapore stayed in a Deluxe course view for 4 days.
The deluxe course view room is very clean just nice for a couple but for a family will be too cramp. The shower screen is too small. If it comes together with bath tub will be nice. It's alway nice to soak in the tub after a long day out shopping or sightseeing. Overall is good as the surrounding ambience is peaceful not noise.Hotel Facilities
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76% Customer Satisfaction
Morna from United Kingdom stayed in a Deluxe for 7 days.
The service was particularly good. Nothing was too much trouble. The shuttle service to the Exhibition Centre was particulalry welcomed. Although I didn't use it, the restaurant seemed a little over-priced. Furniture and fittings were adequate.Hotel Facilities
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80% Customer Satisfaction
Hamendra from United Kingdom stayed in a Executive suite for 4 days.
Loved the room, they are of excellent quality and well equipped.
Lack of wireless internet in room was dissappoining - but wired was available so not too bad. Wireless was available in the lobby.
Staff were very helpful and always courteous.
This is my second stay here, and it was once again excellent value for money.Hotel Facilities
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Location
Value for Money



86% Customer Satisfaction
A HotelTravel.com Member from United States stayed in a Deluxe for 8 days.
I found the reception staff to be excellent - very helpful and friendly, professional and efficient. The room attendants were superb - every morning the room was quickly cleaned and prepared for another day. Breakfast buffet was very good with a good variety of Western and Asian breakfast foods. The room I had booked was a deluxe room, but it was very small - and the bathroom sink/vanity was too small to put any shaving and cleaning things.Moreover, there was no tub, just a standing separate shower. I decided to upgrade to a suite which was absolutely wonderful. Huge living space - with a Osim Massage chair, dining area, small "kitchenette", good sized bedroom and large bathroom with tub and separate shower. Much more expensive, but worth the price. The hotel also provided a good shuttle to Times Square, Admiralty, Wanchai and Central. But Times Square is an easy five minute walk and one can get the MTR there. I would recommend the Cosmopolitan very highly.Hotel Facilities
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87% Customer Satisfaction
A HotelTravel.com Member from Japan stayed in a Deluxe course view for 5 days.
As it is a new hotel, it is clean and the location is superb. However, the service is poor. People spoke to me in Japanese, but they spoke in a very informal rude manner. Even their service in English was horrid. When we first checked-in, they brought us to a room with a guest! We walked in on a man sleeping in the room! The staff was apologetic, but that would never have happened in a 3-4star hotel.Hotel Facilities
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57% Customer Satisfaction
Claud Brandt from United Kingdom stayed in a Deluxe for 2 days.
A very comfortable Hotel, away from the daily noise of Hong Kong but within 10 minutes walking distance of Times Square and many shops. A regular shuttle is available at the Hotel to some of the main centres in Hong Kong including the Airport Express. A good restaurant with a Hotel bar within 3-5 minutes walking distance from the main Hotel. Very nicely furnished rooms and a shower in the bathroom that has plenty of pressure to soothe the aches and pains! An excellent Hotel and good value for money.Hotel Facilities
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85% Customer Satisfaction
A HotelTravel.com Member from Norway stayed in a Deluxe for 2 days.
Room a little small, but otherwise good. Very good concierge, no swimming pool and only bar was in their neighbouring 'Cosmos' hotel, and was dark a 'pit like'. Staff very always very friendly and helped at everypoint when asked or even not asked. Overlooking busy intersection and raised roadway, away from downtown hussle and bussle.Hotel Facilities
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74% Customer Satisfaction
Hoang Huu from Vietnam stayed in a Deluxe for 4 days.
The room is very clean, well furnished with all necessary amenities. Though not big in size, it's absolutely good enough to accommodate 2 persons. We were most impressed by the friendliness, efficiency, professionalism and overall wholehearted attitude of all the staff, from receptionists to bell boys, housekeepers, shuttle bus drivers... towards their guests. We were all "self-confident" whenever being served by the hotel staff. The only thing that makes us "confused" is just a few taxi drivers knew about the hotel, at least be its name. We encountered some difficulties when catching in-town taxi. Some drivers did not know the hotel's location, even though after reading the hotel cards which we showed them, and finally refused to take us! It usually took us to try 2-3 taxi drivers to finally get a nod! There are no local restaurants or shops outside or nearby, and we had to get down and up the subway (underground passage), which was rather deep for our old-aged parents, walk further and further every time we wanted to go to the 7-eleven store. And back with the same routing. The nearest MTR station is rather far from the hotel. The hotel shuttle bus is very punctual, useful and helpful, but finished quite early in the evening!Hotel Facilities
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80% Customer Satisfaction
A HotelTravel.com Member from Malaysia stayed in a Deluxe for 9 days.
The shower area is extremely small.Hotel Facilities
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Location
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53% Customer Satisfaction
Efren from Philippines stayed in a Deluxe for 2 days.
The hotel location is good for shopping and sight seeing. Hotel room is ideal for two persons and clean. Hotel staff are accomodating with shuttle bus service very convenient. I highly recommend to people going for leisure & shopping in Hongkong central.Hotel Facilities
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Location
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69% Customer Satisfaction
A HotelTravel.com Member from Singapore stayed in a Deluxe for 2 days.
Reception service not so good, we booked a deluxe & non-smoking room, they gave us a standard & smoking room. Had to drag our luggage down to reception again before they gave us the correct one. Reception not friendly, don't smile. Room wise is ok. But a bit far from MTR stations, though the hotel provided a free shuttle bus service, still helped in some way.Hotel Facilities
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72% Customer Satisfaction
EE SHAN CHUA from Singapore stayed in a Deluxe for 3 days.
The hotel room was very dusty, you can see dust on TV, desk top, bathroom, glasses. Not sure is it because the room carpet was not vacuum properly? Hope that this can be improved greatly. The counter staff were not as friendly. There was a Assistant Manager who served us for check-in, he didn't bother to check my reservation and gave me a standard room rather than the deluxe room I reserved. We had to carry our things down again to the counter and he changed our room. This time he gave me a room on the smoking floor, which I had already stated that I wanted a non-smoking floor. Finally I got the right room after almost 30-45 mins. Other than that, the view was good and the room was spacious enough.Hotel Facilities
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Location
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73% Customer Satisfaction
Evangeline from Philippines stayed in a Standard for 3 days.
I stayed in the Rm 2327 for my three nights in this hotel. I usually asked for the room cleaner late in the afternoon because my sleep was interrupted by some awkward noise on top of my room like banging of furmitures. But then, since there was no other available room window side, i just ignored it. Anyway, my stay there was ok.And i recommended this hotel with my friends to stay because it is not so far from Sheung Wan which is the area of our examination site for nurses,( Millenium Plaza). Hope that you will accomodate my other friends who would soon be there for their visit.Hotel Facilities
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74% Customer Satisfaction
A HotelTravel.com Member from China stayed in a Standard for 1 day.
I like the view of the horse-race field the most. Also, it is a pretty clean hotel except that the space for taking a shower is too small. The hotel service guide is not very clear plus their internet facilities are over-priced. Another defect would be inconvenience of transportation from this hotel for you have to go through an underground passage to get to the hotel from MTR.Hotel Facilities
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Location
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59% Customer Satisfaction
Simon from United Kingdom stayed in a Standard for 3 days.
Buffet breakfast in the hotel is very expensive, it certainly pays to eat out. Staff were very accommodating and free shuttle bus service was very useful especially when checking out to go to Hong Kong station to connect with the express MRT to the airport.Hotel Facilities
Quality of food



Location
Value for Money



88% Customer Satisfaction


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