City Garden Hotel Hong Kong Reviews

Arrival date: Apr. 27, 2008			Room type: Superior
Standard of Room			Service		94% Satisfaction
Hotel Facilities			Location
Food & Beverage			Value For Money

Well located, with friendly staff, clean and neat rooms our stay at City Garden Hotel was absolutely wonderful. Really appreciated being able to book out at 6pm. The view wasn't great, but we weren't in the rooms for long enough to notice!

Arrival date: Apr. 26, 2008			Room type: Executive room
Standard of Room			Service		72% Satisfaction
Hotel Facilities			Location
Food & Beverage			Value For Money

The English skills of the staff was pleasing. The executive room we booked was quiet and the bathroom for Hong Kong quite big - nice for families. What was a bit annoying - the stuff should be more flexible due to the wishes of their customers. The hotel f.e. offers cable TV in the Pup and in the executive business center. But in none of them my husband could watch what he planned to watch. In the Pup he was not allowed to take our 8 year old son and in the business center they were not willing to switch the program - although nobody else was there in that time. And consider - the hotel is 2 MTR stations away from the Causway Shopping and Restaurant Area. In walking distance to the hotel are not really interesting Shops and Restaurants. If you don't mind, the hotel is worth the money, because of there location the rooms are not that expensive. The rooms are clean and the room service is good. The beds are comfortable, the bathroom not the small, executive rooms provide inroom safe. check in area a bit cold, tour and information desk to small, outdoor swimming pool ok but nothing special - not a lot of deck chairs. We had to remind the staff at the checkin counter that we booked a non smoking executive room - they wanted to give us a smoking room. The hotel offers a Coffee, a Restaurant and a Pup. If you have questions - you will find somebody here to answer this. For families with children - poor indeed. MTR is easy to use in Hong Kong - even if you are there for the first time. not that far away but you need to use Taxi or MTR to go to a Restaurant f.e. Taxis are plenty available, walking distance to MTR 5 min.

Arrival date: Apr. 11, 2008			Room type: Executive room
Standard of Room			Service		86% Satisfaction
Hotel Facilities			Location
Food & Beverage			Value For Money

Have stayed here more than a dozen times because: cost/quality ratio, away from tourist areas, good food at reasonable prices nearby, close to MTR and 'ding ding' (tram), never any problem with staff, 2 blocks off main street so air less polluted. VERY nice large rooms, a rarity in HK. Executive rooms have desk, plenty of room, standard sized closets, not like some that have the postage stamp sized everything. Nice pool, bar o.k. with evening singers, concierge on duty all day. Some floors do not have safes, so ask before you check in. Ask for a room away from the lift, otherwise your headboard will be 6" from the elevator shaft. Ask for room looking north toward Kowloon. The typical overpriced breakfast buffet, food is o.k. The Chinese restaurant is under renovation (April '08). Typical filthy carpets (they supply single use slippers, otherwise bring your own). Cleanings are cursory, as expected, but not as bad as some in HK. Business center on 25th (top) floor. A few computer terminals. They charge for everything but breathing, of course, in the Hong Kong style. This is where I stay when I am in Hong Kong pretty much 100% of the time and I'm there approximately 4 times per year from USA. On City Garden Road, which is two blocks from shopping area in North Point. Nobody will bother you to purchase a 'copy watch' or 'fake Fendi' bag. 8 minutes from hotel to MTR, 3 minutes to tram. Never a taxi wait more than a few minutes. MTR from door to train is about 8 minutes. 'Ding ding' (tram) is no more than 3 minutes. Bus to airport if you want to avoid the Airport Express station.

Arrival date: Sep. 17, 2007			Room type: Superior
Standard of Room			Service		84% Satisfaction
Hotel Facilities			Location
Food & Beverage			Value For Money

Very good service and good location. The free hotel bus is good for me.

Arrival date: Mar. 2, 2008			Room type: Executive room
Standard of Room			Service		99% Satisfaction
Hotel Facilities			Location
Food & Beverage			Value For Money

Great hotel, close to transportation. We stayed for a week and enjoyed every minute of it. The room was clean, spacious and comfortable. The staff were pleasant, helpful and efficiant. The food was very good. I will stay here again when I return to Hong Kong. The executive room was clean spacious and nicely decorated. The hotel had everything you could ask for and the staff kept the facilities in A1 condition. While the staff very not over friendly, they were pleasant and very competant. Anything we asked for was delivered to us quickly and efficiently. The fortress hill station was very close and made it easy to get to anywhere in the city. While I enjoyed the Garden Cafe, the pub was a bit bare for my taste. Saying that, the staff were efficient and pleasant. There were taxis always outside the door or nearby and the subway and buses were nearby. The room was cleaned everyday to a high level. The lobby was spotless and immaculate. The staff had all the tourist information and were very helpful. A band played in the bar every night and while they were good, they were not to my taste. I enjoyed the clean pool very much. The outside of the hotel was very clean and well kept.

Arrival date: Feb. 23, 2008			Room type: Superior
Standard of Room			Service		83% Satisfaction
Hotel Facilities			Location
Food & Beverage			Value For Money

Overall, this is a good hotel for a such payment. Will go back again to this otel in the future.

Arrival date: Dec. 23, 2007			Room type: Superior
Standard of Room			Service		90% Satisfaction
Hotel Facilities			Location
Food & Beverage			Value For Money

The hotel is conveniently located to shops, eateries and public transportation. The staff was friendly and helpful with top-grade service. Good-sized bedroom with clean, well-lit bathroom on top floor. Same-day laundry facility was excellent although lack of iron in room was a hassle. Universal electric adapter included in room. Within minutes walk to shops, food outlets and public transport (MTR, bus, tram).

Arrival date: Dec. 19, 2007			Room type: Superior
Standard of Room			Service		89% Satisfaction
Hotel Facilities			Location
Food & Beverage			Value For Money

We were given extra bed at no extra cost. We were also given an end-room which is bigger than other room.Hoteltravel gives special rate for this hotel which i didn't found on other websie. hotel is not very expensive considering the location. It's a 5-10 minutes tram to causeway bay. 2 laundry shop very near the hotel. Lots of restaurant nearby. 7-11, k store (24hrs) watsons also nearby for your convenience. not so crowded area unlike mongkok, causeway bay. Fortress hill mtr station also nearby. Lots of Bus station in King's road. Hotel offers shuttle bus service to certain areas. i will definitely recomend this hotel and will stay here again and again whenever i go to hk.

Arrival date: Dec. 18, 2007			Room type: Superior
Standard of Room			Service		100% Satisfaction
Hotel Facilities			Location
Food & Beverage			Value For Money

everything was excellent especially the staff who went beyond expetations to ensure our stay was more than we could ever dreamed of especially lloyd who for everytime i seen him was allways great taking the time to make sure we were taken care of on our stay there

Arrival date: Dec. 8, 2007			Room type: Superior
Standard of Room			Service		81% Satisfaction
Hotel Facilities			Location
Food & Beverage			Value For Money

The hotel is very good, except that it's an hour bus ride from the airport and the actions (shopping and restaurants). It's close to the subway though.