City Garden Hotel Hong Kong
City Garden Hotel Hong Kong
9 City Garden Road, North Point, Hong Kong Island
Star Ratings : 
Location : North Point Rooms : 615
Location : North Point Rooms : 615
City Garden Hotel Hong Kong is the place to stay for comfort and service. No detail has been overlooked in the tastefully appointed guest rooms.
from US$85
per night
TAX & SERVICE INCLUSIVE
per night
TAX & SERVICE INCLUSIVE
Based on 1012 HotelTravel.com Guest reviews
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
82%
Customer Satisfaction
Rated #18 for all Hong Kong hotels
everything was excellent especially the staff who went beyond expetations to ensure our stay was more than we could ever dreamed of especially lloyd who for everytime i seen him was allways great taking the time to make sure we were taken care of on our stay there...
Jamel Joseph, Canadian
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Hotel Rates are per room, per night
Triple/Quad occupancy may include an extra bed for some room types.
Our Editor's Hotel Suggestions
Christine Brown,British
Arrival Date: Oct. 1, 2009
Room type: Premier room
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
80%
Satisfaction
We requested a room with a double bed, which resulted in a room of a lower standard, but still good. The City Garden Hotel's pool only enjoys around two and three quarters sunshine a day, owing to the skyscrapers all around, but everything in the hotel is spotlessly clean and the staff are very helpful and friendly.North Point is some way from the centre of town which is a nuisence, but to have somewhere more central would have been more expensive.Nothing negative about this hotel, I would recommend it.
A HotelTravel.com Member,South African
Arrival Date: Sep. 25, 2009
Room type: Deluxe
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
74%
Satisfaction
well located area staff friendly and efficiant
A HotelTravel.com Member,Irish
Arrival Date: Mar. 15, 2009
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
85%
Satisfaction
The hotel was very good, but the area it was located in was not as nice as I was expecting. Breakfast was good. Room was very big and had everything - the only thing was I felt that the bathroom part could have been a bit bigger. Staff were helpful and corteous. Check in went very well. I used their internet which was located in a business section. It was expensive pro rata for 30 minutes which was the length I took and I was annoyed when I was told time was up after 20 minutes even when I questioned it. Everything else was fine and there was a good bit of a buzz in the hotel. Thank you.
A HotelTravel.com Member,Russian
Arrival Date: Mar. 3, 2009
Room type: Deluxe
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
63%
Satisfaction
I didn't like the system of web-access tariffs. It's stupid and not manageable. Though its' work.
Louisa Thang,Australian
Arrival Date: Feb. 21, 2009
Room type: Deluxe
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
94%
Satisfaction
The hotel is conveniently located and reasonably priced
A HotelTravel.com Member,Australian
Arrival Date: Feb. 19, 2009
Room type: Deluxe
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
99%
Satisfaction
Staff are cheerful and helpful. Good value for money.
A HotelTravel.com Member,American
Arrival Date: Feb. 12, 2009
Room type: Premier room
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
89%
Satisfaction
We arrived at 10am in the morning and the hotel was able to check us in. When leaving, because of our flight schedule, the hotel was able to do late check out at 6pm in the evening. I enjoyed staying with them.
A HotelTravel.com Member,Malaysian
Arrival Date: Dec. 28, 2008
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
94%
Satisfaction
We arrived early (before 1pm), however the reception staff was friendly enough to let us have early check-in. Only the manners of few of the bellboys need to be improved. We waited about 1hr for room clean up, but it was okay as it was peak season (new year weak) and there are many restaurants & shops in the surrounding area for us to spend tme wth. The room was nice and spacious. Hotel location is excellent, only about 3-4 mins walk to Fortess Hill MTR station which only few stops away from Central & Causway Bay. We enjoyed our stay at City Garden, will definitely stay here again!
Hetal Parmar,Australian
Arrival Date: Dec. 27, 2008
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
98%
Satisfaction
Everything was excellent especially the front desk and housekeeping staff went beyond our expetations to ensure our stay was more than we could ever asked for. Have requested for a higher and non-smoking floor and received complimantry upgrade to Business room. Only 2 min walk to Trams and MTR. complimantry bus service Time square and HK Station. Excellent value for Money and would have no hesitation in recommending this hotel to budget travellers. Rated 4 Star but much better than some of the 5 Star I have stayed in Australia.
A HotelTravel.com Member,Philippine
Arrival Date: Dec. 20, 2008
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
93%
Satisfaction
This was our second stay in this hotel. This is a great hotel. Hoteltravel.com gave the best price for our each stay. The first stay we reserved was US$77 per night and our 2nd stay which was exactly a year later was US$85 per night. i was unable to find these rate thru other website. They renovated the hotel rooms. we think the rate we got is very cheap for this hotel because it is in a good location with easy access to all transportation. I hope hoteltravel.com can still offer this attractive prices in the future. On our 2nd night we found out that our old clothes placed near the trash can was accidentally thrown away (bec the housekeeping thought it was garbage), we complained and the manager of the hotel offered us breakfast buffet to compensate us. We told them that we wake up 11am everyday and can't eat their breakfast buffet which end at 1030am. So he offered us lunch buffet. I would love ti stay in this hotel again if i can secure these rates again.
A HotelTravel.com Member,American
Arrival Date: Dec. 3, 2008
Room type: Executive room
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
87%
Satisfaction
Have stayed here when in HK almost exclusively for the last 5 years. Only downside is increasing number of mainland Chinese tourists staying here, which increases secondhand smoke in non-smoking areas, etc.
A HotelTravel.com Member,Australian
Arrival Date: Dec. 2, 2008
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
85%
Satisfaction
room size was bigger than most.closeness to MTR for public transport
A HotelTravel.com Member,Canadian
Arrival Date: Oct. 19, 2008
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
60%
Satisfaction
To connect to the internet, I had to work on a sofa, there was no desk t work with.
A HotelTravel.com Member,American
Arrival Date: Oct. 10, 2008
Room type: Executive room
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
88%
Satisfaction
Stay at this hotel 3-4 times per year. Large rooms, plenty of food nearby, 10 minutes to MTR (underground), taxis usually readily available. Executive rooms are upper floors and have safe in room. Wireless internet not best strenght, but LAN cables available in all rooms. New Chinese restaurant in hotel and coffee shop has good breakfast buffet. All in all, after 30 stays or so, no complaints except that internet is additional charge.
John Hendry,Australian
Arrival Date: Aug. 20, 2008
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
64%
Satisfaction
promo deal breakfast + cocktails excellent. staff in club lounge excellent. Front desk slow to respond. Room was small, outlook from room and exec club lounge was depressing!!
A HotelTravel.com Member,South African
Arrival Date: Apr. 27, 2008
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
94%
Satisfaction
Well located, with friendly staff, clean and neat rooms our stay at City Garden Hotel was absolutely wonderful. Really appreciated being able to book out at 6pm. The view wasn't great, but we weren't in the rooms for long enough to notice!
Cornelia Kulinna,German
Arrival Date: Apr. 26, 2008
Room type: Executive room
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
72%
Satisfaction
The English skills of the staff was pleasing. The executive room we booked was quiet and the bathroom for Hong Kong quite big - nice for families. What was a bit annoying - the stuff should be more flexible due to the wishes of their customers. The hotel f.e. offers cable TV in the Pup and in the executive business center. But in none of them my husband could watch what he planned to watch. In the Pup he was not allowed to take our 8 year old son and in the business center they were not willing to switch the program - although nobody else was there in that time.
And consider - the hotel is 2 MTR stations away from the Causway Shopping and Restaurant Area. In walking distance to the hotel are not really interesting Shops and Restaurants. If you don't mind, the hotel is worth the money, because of there location the rooms are not that expensive. The rooms are clean and the room service is good. The beds are comfortable, the bathroom not the small, executive rooms provide inroom safe. check in area a bit cold, tour and information desk to small, outdoor swimming pool ok but nothing special - not a lot of deck chairs. We had to remind the staff at the checkin counter that we booked a non smoking executive room - they wanted to give us a smoking room.
The hotel offers a Coffee, a Restaurant and a Pup. If you have questions - you will find somebody here to answer this. For families with children - poor indeed.
MTR is easy to use in Hong Kong - even if you are there for the first time.
not that far away but you need to use Taxi or MTR to go to a Restaurant f.e.
Taxis are plenty available, walking distance to MTR 5 min.
David Landis,American
Arrival Date: Apr. 11, 2008
Room type: Executive room
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
86%
Satisfaction
Have stayed here more than a dozen times because: cost/quality ratio, away from tourist areas, good food at reasonable prices nearby, close to MTR and 'ding ding' (tram), never any problem with staff, 2 blocks off main street so air less polluted. VERY nice large rooms, a rarity in HK. Executive rooms have desk, plenty of room, standard sized closets, not like some that have the postage stamp sized everything. Nice pool, bar o.k. with evening singers, concierge on duty all day. Some floors do not have safes, so ask before you check in. Ask for a room away from the lift, otherwise your headboard will be 6" from the elevator shaft. Ask for room looking north toward Kowloon. The typical overpriced breakfast buffet, food is o.k. The Chinese restaurant is under renovation (April '08). Typical filthy carpets (they supply single use slippers, otherwise bring your own). Cleanings are cursory, as expected, but not as bad as some in HK.
Business center on 25th (top) floor. A few computer terminals. They charge for everything but breathing, of course, in the Hong Kong style. This is where I stay when I am in Hong Kong pretty much 100% of the time and I'm there approximately 4 times per year from USA. On City Garden Road, which is two blocks from shopping area in North Point. Nobody will bother you to purchase a 'copy watch' or 'fake Fendi' bag. 8 minutes from hotel to MTR, 3 minutes to tram. Never a taxi wait more than a few minutes. MTR from door to train is about 8 minutes. 'Ding ding' (tram) is no more than 3 minutes. Bus to airport if you want to avoid the Airport Express station.
Margaret O'Sullivan,Irish
Arrival Date: Mar. 2, 2008
Room type: Executive room
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
99%
Satisfaction
Great hotel, close to transportation. We stayed for a week and enjoyed every minute of it. The room was clean, spacious and comfortable. The staff were pleasant, helpful and efficiant. The food was very good. I will stay here again when I return to Hong Kong. The executive room was clean spacious and nicely decorated. The hotel had everything you could ask for and the staff kept the facilities in A1 condition. While the staff very not over friendly, they were pleasant and very competant. Anything we asked for was delivered to us quickly and efficiently. The fortress hill station was very close and made it easy to get to anywhere in the city. While I enjoyed the Garden Cafe, the pub was a bit bare for my taste. Saying that, the staff were efficient and pleasant. There were taxis always outside the door or nearby and the subway and buses were nearby.
The room was cleaned everyday to a high level. The lobby was spotless and immaculate. The staff had all the tourist information and were very helpful.
A band played in the bar every night and while they were good, they were not to my taste. I enjoyed the clean pool very much. The outside of the hotel was very clean and well kept.
Jean-yves Ho,French
Arrival Date: Feb. 23, 2008
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
83%
Satisfaction
Overall, this is a good hotel for a such payment. Will go back again to this otel in the future.
A HotelTravel.com Member,Malaysian
Arrival Date: Dec. 23, 2007
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
90%
Satisfaction
The hotel is conveniently located to shops, eateries and public transportation. The staff was friendly and helpful with top-grade service.
Good-sized bedroom with clean, well-lit bathroom on top floor. Same-day laundry facility was excellent although lack of iron in room was a hassle. Universal electric adapter included in room. Within minutes walk to shops, food outlets and public transport (MTR, bus, tram).
A HotelTravel.com Member,Philippine
Arrival Date: Dec. 19, 2007
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
89%
Satisfaction
We were given extra bed at no extra cost. We were also given an end-room which is bigger than other room.Hoteltravel gives special rate for this hotel which i didn't found on other websie. hotel is not very expensive considering the location. It's a 5-10 minutes tram to causeway bay. 2 laundry shop very near the hotel. Lots of restaurant nearby. 7-11, k store (24hrs) watsons also nearby for your convenience. not so crowded area unlike mongkok, causeway bay. Fortress hill mtr station also nearby. Lots of Bus station in King's road. Hotel offers shuttle bus service to certain areas. i will definitely recomend this hotel and will stay here again and again whenever i go to hk.
Jamel Joseph,Canadian
Arrival Date: Dec. 18, 2007
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
100%
Satisfaction
everything was excellent especially the staff who went beyond expetations to ensure our stay was more than we could ever dreamed of especially lloyd who for everytime i seen him was allways great taking the time to make sure we were taken care of on our stay there
A HotelTravel.com Member,Canadian
Arrival Date: Dec. 8, 2007
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
81%
Satisfaction
The hotel is very good, except that it's an hour bus ride from the airport and the actions (shopping and restaurants). It's close to the subway though.
A HotelTravel.com Member,Australian
Arrival Date: Dec. 8, 2007
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
75%
Satisfaction
I had a problem with strong cigarette smoke smell in the early morning from the air-conditioning/ventilation. This occured on the first two mornings of our three days stay. The smell was sufficiently strong enough to result in a headaches for us.
On the third morning, I had the air-conditioning turned off until during the night and the problem did not re-occur.
Otherwise, the ccommodation was quite good.
Josephine Fok,Australian
Arrival Date: Nov. 17, 2007
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
89%
Satisfaction
I had a pleasant stay here. My room was upgraded and for the money I paid I think it is good value. The room is newer than I expected but the soap container in the bathroom was broken and not fixed when we moved in. It dropped on the husband's foot and got hurt (not seriously though). I rang the household service up and the assistant manger immediately came to apologise. The service is quite efficient and we appreciate it. I will definitely stay here again if the rate is good.
A HotelTravel.com Member,Australian
Arrival Date: Sep. 17, 2007
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
84%
Satisfaction
Very good service and good location. The free hotel bus is good for me.
Raymund Pang Onn Phin,Malaysian
Arrival Date: Sep. 9, 2007
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
65%
Satisfaction
To nearest accesible MTR is the Fotress Hill which is 10 mins walk. There is nothing much to offer surrounding the hotel. No complains on the room.In deciding to stay at this hotel, be prepared to travel on taxi and MTR. This is the best rate I could get in Hong Kong as all the other places are more expensive as it is nearer to place of interest.
A HotelTravel.com Member,American
Arrival Date: Aug. 28, 2007
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
91%
Satisfaction
The hotel is not located within the main tourist attraction area, if you know enough about the public transportation system in HK, this is an excellent hotel for the money.
A HotelTravel.com Member,Chinese
Arrival Date: Aug. 18, 2007
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
86%
Satisfaction
My only complaint is the room is not as clean as it could have been. Everything else is just fine given this price.
A HotelTravel.com Member,American
Arrival Date: May 31, 2007
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
74%
Satisfaction
The airport has direct bus (#A11) to the hotel which is HK$40 per person. Very close to eateries and MTR station.
Edwin Tiu,Philippine
Arrival Date: May 16, 2007
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
55%
Satisfaction
The rooms given to us was a bit old and unclean. There were other rooms of the same size which are far better but the hotel wants to charge more. Room service is very very slow. Request for upper floors, 20th floor and up, rooms are better and cleaner.
A HotelTravel.com Member,Singapore
Arrival Date: May 3, 2007
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
61%
Satisfaction
This was my first time stay at the City Garden Hotel. The floor carpet and furniture in the room that we stayed in was old, however the room size was spacious. A typical 3-star city hotel - not luxurious but confortable and clean. Location is in residential area, 4 minutes walk to MTR station and easy access to many local shops and food outlets.
A HotelTravel.com Member,Thai
Arrival Date: Apr. 27, 2007
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
87%
Satisfaction
This is our first time to stay in City Garden Hotel. The Hotel is not too far from Hong Kong Convention Center just only 15 minutes by bus(which provided by Hotel) or by MTR to Wanchai station. Hotel staffs are very friendly and professional. We intend to stay again in October 2007 and will suggest this hotel to our friends.
A HotelTravel.com Member,American
Arrival Date: Apr. 12, 2007
Room type: Executive room
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
79%
Satisfaction
Have stayed here perhaps a dozen times and will continue to do so. Only real complaint is that high speed internet should be no additional charge, particularly when you are staying on an 'Executive Floor'.
A HotelTravel.com Member,American
Arrival Date: Apr. 5, 2007
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
76%
Satisfaction
Room size was to small, was expecting queen size bed and one single bed in the room but recieved one queen and a roll away bed.
A HotelTravel.com Member,Canadian
Arrival Date: Mar. 3, 2007
Room type: Executive room
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
95%
Satisfaction
We have stayed at this hotel every time we have visited Hong Kong, and we will continue to do so on future visits. It is an excellent hotel that is close to MTR, shopping and eating facilities. It is a good value for one;s money.
Ting Yi Wu,Taiwanese
Arrival Date: Jan. 27, 2007
Room type: Executive room
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
81%
Satisfaction
My wife and I stayed here for two nights, the standard execuitve room for us is very suitable. The 16th floor we lived is quiet and clean, and waiters there were very friendly and helpful. But there is a little pity that we wasted almost an hour for check-in since they haven't finished there room-cleaning before 14:00. Anyway I will stay here if I visit HK next time!
Joyce Chia,Singapore
Arrival Date: Dec. 22, 2006
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
76%
Satisfaction
the room we stayed in was relatively old but then again for the rate we paid, i cannot complain much. i love the convenience of this hotel as it is very near to the MTR and because its location is in a residential area, its not too croweded. My favourite hotel-i will definitely return to stay there when i visit HK!
A HotelTravel.com Member,Chinese
Arrival Date: Dec. 16, 2006
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
83%
Satisfaction
This was my second stay at the City Garden Hotel and I returned because I liked it. Friendly efficient service and a nice room in a good area. When busy, the elevators are not that fast but that is the only downside I can think of.
John Chan,Australian
Arrival Date: Oct. 14, 2006
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
69%
Satisfaction
The service staff is extremely courteous and responsive, particularly in booking transport and assistance with luggage. While the execuitve room we stayed in is modern and relaxing, several stains in the carpet were noticable, so as the unusally high pitch of plumbing noise when the toilet was flushed. Having said that, the overall experience, while not outstanding, is acceptable.
A HotelTravel.com Member,Singapore
Arrival Date: Sep. 19, 2006
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
81%
Satisfaction
The location is excellent. Room size is good and the facilities are complete. Very near MTR and easily accessible to shops and food outlets. There is courtesy shuttle service, and can also arranged for pick up back to hotel. I will also consider to return to this hotel in my trip to Hongkong.
Audrey Cleo Dy,Taiwanese
Arrival Date: Sep. 2, 2006
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
72%
Satisfaction
The housekeeping staff was very friendly & hospitable. I had requested that my mail be delivered to the hotel so that I could get it when I arrive, the hotel agreed to keep my mail for me. The A11 bus from & to the airport is only 2 & 5-min walk to/from the hotel, respectively. The hotel was only a 5-minute walk away from mtr station fortress hill. Once you reach the mtr, almost all places you want to go to are very accessible. Public transport like the tram & the buses are a 2-min walk from the hotel. There were a lot of places to eat around the hotel, from affordable sidewalk stalls to regular restaurants. Don't be deceived by the looks of the stalls, they may look ordinary, but the food was great. Free late check-out was even available, maybe beacuase of the season.
A HotelTravel.com Member,Canadian
Arrival Date: Aug. 30, 2006
Room type: Executive room
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
85%
Satisfaction
Great value, and conveniently located next to all amenities and tram/subway/bus lines. Room sizes are larger than most for Hong Kong, and cleanliness was excellent. However the room was overhyped, and did not come with a City view (more like a view of other buildings) and the rooftop swimming pool is instead a 2nd floor, rooftop swimming pool.
Michelle Tan,Malaysian
Arrival Date: Aug. 26, 2006
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
73%
Satisfaction
Overall I am quite satisfied. The only thing that I would like to comment is that the carpet and blanket in the room is very old. The room will look much better if these are changed.
A HotelTravel.com Member,American
Arrival Date: Jul. 23, 2006
Room type: Executive room
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
57%
Satisfaction
With the amount of hotels to choose from in Hong Kong, I would rate this one as average in location, price etc. What I would caution anyone who wishes to stay at this hotel is, get everything promised in writing. Things that are included with your room like meals, executive level amenities, or discounts, should all be in writing/e-mail. This hotel does not communicate well between departments and you end up having to prove to them that you should not be billed for these items promised. Language barriers make it challenging.
Sergio Sy ,American
Arrival Date: Jul. 7, 2006
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
69%
Satisfaction
City Garden is a nice hotel. I have stayed in this hotel for the 15 years now and is very satisfied with the way they maintained their rooms and facilities.
connie ho,Australian
Arrival Date: Jul. 1, 2006
Room type: Executive room
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
71%
Satisfaction
Well presented hotel: courteous staff, excellent lunch buffet, free internet in room use,free late check out until 6pm - very impressed.
David Landis,American
Arrival Date: Mar. 15, 2006
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
81%
Satisfaction
Location is awesome, low cost food nearby is plentiful, hotel has nice pool, bar. About 4 minutes walk or less to the MTR and tram (ding ding). Main coffee shop closed in March '06 for renovation, not sure when it re-opens. Rooms not the cleanest, but not a 'deal breaker'. Usually has good price, especially for room size. Business centre, charge for internet in room. Some wireless networks within range and that worked well for me. Try to get a 'park' side view. Many people practicing Qigong or Taichi in the morning in the park.
Choon Hon Teo ,Singapore
Arrival Date: Sep. 20, 2005
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
98%
Satisfaction
The reception staff were always all-smiles and ready to assist hotel guests. All of them showed professionalism and efficiency in their work. The room I stayed in was spacious, neat and well-equipped with all the amenities a traveller would need. Despite the fact that my room was on a smoking level, there was not a single trace of stench at all! Hotel facilities were good and well-maintained. The only thing I would wish for is the extension of operating hours of the swimming pool, sauna and fitness centre. Overall an excellent choice for both the leisure and business traveller.
A HotelTravel.com Member,Irish
Arrival Date: Feb. 25, 2005
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
76%
Satisfaction
The hotel facilities and convenience to transport were very good.
David Sung ,Australian
Arrival Date: Feb. 9, 2005
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
89%
Satisfaction
I found the professionalism and friendly service shown by the staff manning the business centre one of the best that I have experienced. The service desk staff were efficient but could be a tad more welcoming - bearing in mind that guests arriving may have had a long flight and so could be tired. However, I did find them more friendly when I was checking out. Staff at the bar were fantastic on every evening that I spent there. The music was ok but I think most people there did not mind the at times woeful singing.
On the whole, the cleanliness of the room and facilities were impressive, and the hotel became a haven at the end of a long day. Now if the local council could clean up the surrounding streets, particularly from the rail station to the hotel, that would make staying at the City Garden Hotel a lot more desirable.
Raj s Menon,Indian
Arrival Date: Dec. 3, 2004
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
78%
Satisfaction
I had a very short but pleasant stay at the City Garden Hotel. A typical city hotel - not luxurious, but very comfortable and clean. Bathroom was small, but clean. For the price I paid, it was really good value for money!! The surroundings/location gave me a sense of security. Didn't get to use any of the facilities all that much, but whatever little I did, was excellent. The staff were courteous and effecient. All in all, I was impressed. If I need to stay in that part of HK again, I would definitely revisit this hotel.
Laura Mertz,American
Arrival Date: Oct. 16, 2004
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
90%
Satisfaction
The concierge was the best thing in this hotel. The room was nice, but the concierge answered all my questions, got me a local map, and a taxi and told the taxi driver where to go for me. It helped me a lot.
Malin Ketuphan,Thai
Arrival Date: Dec. 15, 2002
Room type: Superior
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
51%
Satisfaction
What I liked most is the cozy environment close to the park but for shopping mostly in Kowloon side is inconvenience because the MTR fare from HK to Kowloon is much expensive.
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We requested a room with a double bed, which resulted in a room of a lower standard, but still good. The City Garden Hotel's pool only enjoys around two and three quarters sunshine a day, owing to the...
We requested a room with a double bed, which resulted in a room of a lower standard, but still good. The City Garden Hotel's pool only enjoys around two and three quarters sunshine a day, owing to the...
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