Jen Hotel (Novotel Century Harbourview Hotel) Reviews

Arrival date: Jun. 17, 2008			Room type: Standard
Standard of Room			Service		86% Satisfaction
Hotel Facilities			Location
Food & Beverage			Value For Money

The hotel room was clean and I had the good fortune of a room that overlooks Victoria Harbour! Splendid! Hotel staff were generally friendly and helpful. The only flipside is that it's tucked away in the Western part of HK, you'd need to travel a little, perhaps about 15 minutes by tram to get to the nearest MTR station which is the Sheung Wan station. Overall, I had a pleasant stay and will definitely go back!

Arrival date: May 23, 2008			Room type: Standard
Standard of Room			Service		88% Satisfaction
Hotel Facilities			Location
Food & Beverage			Value For Money

This was a lovely modern hotel on Hong Kong Island. The location is a little out but the hotel has a shuttle bus and the tram is only 2 HKD or a taxi 20HKD into central. Clean and Modern room. The pool was open till 10pm and they were always on hand to give towels. When we asked for things they were taken to the room in minutes. Nice area and easy to find a taxi. Did not have a breakfast package but they did have tea nad coffee facitilies in the room. They cleaned the room every day and it was always 100 %. The tram staopped close by and so did the airport bus. There were always taxis and the hotel shuttle bus was very good. Nice view from pool, good towels, clean and opened till 10pm. The swimming pool was lovely and so was the gym. They are both open from 7am~10pm. The rooms were very clean and the staff were very kind! I would stay here again.

Arrival date: Apr. 23, 2008			Room type: Standard
Standard of Room			Service		65% Satisfaction
Hotel Facilities			Location
Food & Beverage			Value For Money

It was a nice, clean room. I missed the usual complimentary water bottle and the tiny bottle in the fridge cost HK$ 35! The wireless internet was also expensive.

Arrival date: Apr. 11, 2008			Room type: Deluxe harbour view
Standard of Room			Service		64% Satisfaction
Hotel Facilities			Location
Food & Beverage			Value For Money

Facilities and service good, and one of the most comfortable hotel beds i have ever slept on with decent pillows. However, hotel a long way away from central Hong Kong Island, with no public transport nearby. Plenty of taxis though. Harbour view discription is a little deceptive because you cannot actually see the classic "lights of Kowloon" view, that you would be able to see from Wan Chai or Central, because the hotel is too far west. Management of maintenance services needs some work as hotel started knocking down wall next door at 1030am on Sunday morning, for 2 hours.As well as improved customer management, they need to rethink design of facilitiies in bathroom/toilet so that major work is not required to fix problems. Overall a good place , if you accept the location. For a short 2 day trip would probably have a chosen a more central hotel had i realised.

Arrival date: Feb. 24, 2008			Room type: Deluxe harbour view
Standard of Room			Service		89% Satisfaction
Hotel Facilities			Location
Food & Beverage			Value For Money

Very modern room, suits our family taste. We came in with extra bed already and this was anticipated by hotel staffs since we have a kid with us. We appreciate it very much. We definitely recommend this hotel and we will try also other Novotel hotels in every city we visit.

Arrival date: Dec. 27, 2007			Room type: Standard
Standard of Room			Service		95% Satisfaction
Hotel Facilities			Location
Food & Beverage			Value For Money

great hotel for a good price.

Arrival date: Dec. 7, 2007			Room type: Standard
Standard of Room			Service		71% Satisfaction
Hotel Facilities			Location
Food & Beverage			Value For Money

I was very pleased with the quality of the room and did not mind much that the hotel lobby was still under renovation at that time. However, the breakfast area was very cramped and has very limited choices. Over-all, i would rate my stay in the hotel as a pleasant one, and the price i paid for it is excellent!

Arrival date: May 14, 2007			Room type: Standard
Standard of Room			Service		79% Satisfaction
Hotel Facilities			Location
Food & Beverage			Value For Money

good location, facing sea. good services and relax design. convenience for short bussiness stay. Good to receive guest.

Arrival date: Apr. 9, 2007			Room type: Standard
Standard of Room			Service		89% Satisfaction
Hotel Facilities			Location
Food & Beverage			Value For Money

Excellent value for money for a very good standard of room and facilities. This hotel was ideal as we required something which was close by to central and Pokfulum.

Arrival date: Jan. 12, 2007			Room type: Standard harbourview
Standard of Room			Service		97% Satisfaction
Hotel Facilities			Location
Food & Beverage			Value For Money

excellent hotel for the price, we were upgraded to a suite, only problem was use of the internet was not free.