Leonardo Hotel & Residenz Muenchen
Leonardo Hotel & Residenz Muenchen
Heimgartenstrasse 14 Munich Germany
Star Ratings : 
Location : Giesing Rooms : 255
Location : Giesing Rooms : 255
Leonardo Hotel & Residenz Muenchen (Formerly Apart Hotel Munich) is situated in the southeastern part of the downtown area and is easy reachable by public transport. Apart Hotel Munich is only a short stroll away from the German Museum and the cultural centre ‘Gasteig’. This four-star hotel has 255 large rooms, many with balcony and each facilitated with basic facilities. The hotel provides several supporting business amenities, sauna, gymnasium, restaurant and bar/lounge.
from €59
per night
TAX & SERVICE INCLUSIVE
per night
TAX & SERVICE INCLUSIVE
Based on 81 HotelTravel.com Guest reviews
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
86%
Customer Satisfaction
Rated #16 for all Munich hotels
The hotel is very clean, and front desk is very helpful, and it is very convenience for the train. However, our room is facing the front street, you can hear people talking on the street late night, also, some people smoke at balcony even though they are not suppose to.Also, make sure you agree with the price before you take the taxi to the airport, we were charged extras as we were told from the hotel.
della, california...
Kee Ong, American
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Leonardo Hotel & Residenz Muenchen Reviews
A HotelTravel.com Member,German
Arrival Date: Jul. 31, 2009
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
75%
Satisfaction
Question 5) is rated only Average becausesSome staff are very professionell and friendly, but other staff is unreliable and did not give essential informations. We were offered free bicycles by the hotel what is an excellent service. One day my tire was flat. I wanted to repair it on my own but the staff told me that the repair is done by the hotel next morning. On Friday she told me that she needed my key. I gave it to her. On Saturday morning we wanted to go on a bicycle tour. That was impossible as the bicycle was still not repaired and there was no other bicycle available. Another staff told me that the repair will only be done on Monday. On Monday I asked whether the bicycle is ready, and it still was not. As I complained the staff told me, that the hotel had other priorities than fixing a bike. This time another bicycle was available, though. Costumer satisfaction doens not seem to be a top priority of some staff. Other staff was very very nice, though. I think, the hotel should select and educate its staff better.
Question 2) is rated only good due to the noise caused by some guests in front of the hotel.
Question 4) is rated only average because at a later time lon queues waited for admission to the breakfast, as there was a lack of seats; the staff was overworked and did not clean the floor well, when a glass fell down. The breakfast rolls were a pity and of very poor quality. The rest was good and very good.
Kee Ong,American
Arrival Date: Jul. 18, 2009
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
95%
Satisfaction
The hotel is very clean, and front desk is very helpful, and it is very convenience for the train. However, our room is facing the front street, you can hear people talking on the street late night, also, some people smoke at balcony even though they are not suppose to.Also, make sure you agree with the price before you take the taxi to the airport, we were charged extras as we were told from the hotel.
della, california
A HotelTravel.com Member,Israeli
Arrival Date: Jan. 21, 2009
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
91%
Satisfaction
I enjoyed staying in this hotel
Alfred Steyrer,Austrian
Arrival Date: Mar. 14, 2007
Room type: Standard
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
79%
Satisfaction
Nice place, friendly staff, good location. By the way, the hotel is not located in the suburbs (as indicated), but well within the city. It is just a short subway ride (5-10min) to the city center.
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Top Hotel Reviews
Giesing
Excellent hotel - new, clean, and well managed.Location is excellent - hotel is within walking distance of an MRT station that can take you pretty much anywhere within Munich in a matter of minutes. ...
Excellent hotel - new, clean, and well managed.Location is excellent - hotel is within walking distance of an MRT station that can take you pretty much anywhere within Munich in a matter of minutes. ...
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