Banks: 10:00 to 17:00, Tuesday to Saturday
Post Offices: 08:00 to 16:00, Tuesday to Saturday
Government Offices: 09:00 to 12:00 and 14:00 to 18:00, Monday to Friday
Business Centres: 09:00 to 12:00 and 14:00 to 18:00, Monday to Friday
Shops: 09:00 to 20:00, Monday to Friday

Mulhouse is not considered to be a dangerous city, however, with the borders with Germany and Switzerland so close, there’s plenty of thru-traffic and inevitably petty crime occurs. Protect yourself against pickpockets and bag snatchers by staying alert at all times and keeping your money and items of value in secure places.

Though the streets are generally safe to be frequented at all times, female visitors are not advised to walk them alone late at night, or to take public transport unaccompanied. Visitors hiring cars should be sure to park them in safe places and avoid leaving anything of value on display inside.

220V, 50HZ, round two-pin plugs are standard.

Mulhouse’s hospitals and health care centres offer a standard of treatment in line with other well-developed EU nations, and visitors needing medical attention can rest assured that they will be well taken care of here. EU visitors with valid European Health Insurance Cards can benefit from free emergency treatment while in Mulhouse; all other visitors will need travel insurance with medical cover.

No vaccinations are necessary to visit Mulhouse, the tap water is potable and levels of hygiene in public dining and drinking establishments are high. Pharmacists in the city can offer advice on minor ailments, but a doctor’s prescription is necessary for many medications.

Hôpital de Mulhouse: +33 3 89 64 64 64 
Emergency services: 15

Though French is the national language of France, Mulhouse is part of the Alsace region where a dialect of German origin referred to as Alsatian is commonly spoken.

France’s official currency is the euro (EUR), with €1.00 equal to 100 cents.

EU nationals over the age of 17 may move unlimited amounts of alcohol, tobacco and other goods between other EU countries and France, provided they are for personal use only and not for re-sale. Non-EU visitors or those flying in from countries outside of the EU are allowed to import the following volumes of goods without incurring duty payments: 200 cigarettes or 50 cigars or 100 cigarillos or 250 grams of loose tobacco; 1 litre of spirits or 2 litres of wine or other alcoholic beverages (not exceeding 22 per cent proof); 250ml of eau de toilette or 50 grams of perfume; and gifts up to a value of €200.

Mulhouse is not typically French on account of its proximity to Germany and Switzerland. However, its rules of etiquette are not markedly different and here visitors will find the same conservatism and formality that’s common in other parts of the country. Handshakes are usual greetings between strangers; friends and better-acquainted individuals may exchange kisses. Smart dress is considered indicative of good character so wear suitable attire for the environment you are in and avoid beachwear, shorts and tank tops in restaurants. Enjoy the locally produced wine and beer by all means, but avoid excessive consumption and public displays of drunkenness.

EU nationals can enter France with just a valid passport of national ID card provided their country is party to the Schengen agreement. US, Canadian, Australian and New Zealand citizens may do the same, while the majority of visitors of other nationalities will need to apply for a visa from a French embassy in their home country.