Horizontes La Ermita Hotel
Horizontes La Ermita Hotel
Carretera La Ermita, Km 1 ½, Vinales, Pinar del Rio, Cuba
Star Ratings : 
Location : Central Rooms : 62
Location : Central Rooms : 62
Staying at the Horizontes La Ermita Hotel allows travellers to enjoy a variety of recreational activities like horse riding, trekking, tennis, shopping at the gift/souvenir shop, and getting a massage. Services from a mail/courier, medical facilities, 3 dining options ,and currency exchange provide for more convenience to guests during their stay at the Horizontes La Ermita.
from US$59
per night
TAX & SERVICE INCLUSIVE
per night
TAX & SERVICE INCLUSIVE
Based on 8 HotelTravel.com Guest reviews
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
50%
Customer Satisfaction
Rated #2 for all Pinar del Rio hotels
Arrival Date
Departure Date
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Adults
Children
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Room 2 :
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If your arrival date is within 24 hours you must submit your booking request via the Live Agent.
Departure Date must be greater than arrival date.
February has only 28 days for [year].
February has only 29 days.
Please contact a Live Agent if you require more than 30 nights.
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Hotel Rates are per room, per night
Triple/Quad occupancy may include an extra bed for some room types.
Our Editor's Hotel Suggestions
Horizontes La Ermita Hotel Reviews
Colin Fancourt,British
Arrival Date: Feb. 14, 2009
Room type: Tropical room
Standard of Room
Hotel Facilities
Food & Beverage
Service
Location
Value For Money
50%
Satisfaction
The location was excellent with fab views across the valley. Also the layout of the hotel was imaginative and made the best of the geographic situation. However the stay was marred by a number of poor quality incidents as exampled in the following:- Had to pay for safe; front door did not open/close properly; not particularly clean; shower either very hot or cold - not intermediate.
balcony - no privacy barriers; no money changing even though advertised as available; no desk staff eary in morning 7.20 am; hot water cut.
Breakfast opened 15 mins late one day; bar staff lax;
Cold food; poor choice of food; inconsistent bar food (sandwiches sometime toasted sometimes not); poor fruit juice at breakfast - no choice and watered down; some bread stale in morning - no jam or spread for bread.
Taxi arrangements poor - no follow up to missing taxi. Location Quiet; lovely views over valley.
Hot water cut off all one day - no explanation; Pool bar staff indifferent to serving us - had to wait several minutes for them to finish chat with friends;restaurant suddenly decided to serve buffet in evening - no a la carte. Explained by saying "we are busy today" Food was lukewarm to cold - rice tepid -worried about food danger. Choice near to none and most inedible; Taxi booked through hotel previous evening for early start, but failed to turn up. Hotel staff in morning said "cannot now get through to taxi company" and idly watched as we rushed to trudge with cases 2km to bus station to connect with early moring bus;
Basicaly the staff did not seem to care about their customers (or recognise them as such).
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